Eightfold Talent Intelligence Platform Reviews

We've done some customizations on top of it, but it really focuses on leader management at the executive level – things like succession planning and leader development.

We haven't used it from a talent acquisition standpoint. It's really just been for talent management.  We primarily use their succession planning features. The AI component recommends potential successors for roles we're trying to fill or plan for.

We're just launching it. We have two clients using it. Our company, Heidrick & Struggles, partners with Eightfold.ai, and we use a lot of our own IP, such as digital spend, capabilities, competencies, and culture assessment information. A lot of what we do is gather that assessment data and make recommendations based on that, in addition to Eightfold.ai's insights. It's a combination of the two that really helps us accurately identify the best fit for executive leadership roles. 

It's purely data-driven, so we try to take human bias out of the process. That's really the sweet spot for this solution – the partnership between Heidrick's components and Eightfold's components. 

The AI recommends potential leaders, so you don't have to do a ton of thinking. You still want some human interaction, but from a pure recommendation standpoint, it reduces the bias you'd get if you did not use data points for these decisions.

This solution assists in making our career site more attractive to potential candidates. We use their PCS solution and it has really helped us to overcome the problem of matching versus searching.

Eightfold has helped us uncover our 300,000 person talent database, making it easier for us to source and ultimately serve them with opportunities that they would engage in. It has become our talent relationship management platform of choice.

We are looking into their talent management feature that could allow us to create an internal career hub for employees to search different career options. With the great resignation, this is a retention strategy for us. We are going to use it to incentivize our employees to submit referrals through the system.

The calibration and the matching features are phenomenal. It allows us to match warm leads applicants to jobs. This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website. 

We haven't fully utilized all of the features of the platform. The feature we use the most is the calibration functionality that allows us include our internal employees as ideal profiles as well as external profiles. Hiring managers can upload their teams into the calibration tool and it gives them an idea of the existing skills, competencies and backgrounds of people that currently succeed within the role.

We want to become a tech communications company and not just a communications company. We want to be a leading provider of next generation, digital skills, services and products. That means we need to attract, train and retain a very different skillset. The first challenge was to create a website which allows us to attract the right skills and allow people to understand how they could develop.

We want to add 7,000 software engineers to our environment but our website feels very old and clunky. We wanted something which created a rich, digital experience and allows people to feel like we are a leading technology company. Eightfold is helping us do this. 

AI is the only way to build a sustainable learning model and we have received positive feedback within our organization. Our data shows a significant increase in people doing non-managed training. This means that these users believe in investing the time to develop themselves. We are focusing on increasing the number of internal people promoted by 50%. 

We want to change the way people think of our organization. We have this ambition to provide a growth-focused and inclusive environment where everybody has the opportunity to thrive. We have seen great rates of adoption of the functionality in this solution that empowers this goal.

Average days to hire has been reduced because the Eightfold has made it much easier. We have also reduced the time it takes to create a role using the Eightfold job intelligence engine.

We're using the talent acquisition capabilities in Eightfold, and it's really driving the CRM capabilities. We use it for recruiting staff and to drive user communities that we can access when we have new roles open.

We're primarily using Eightfold on the talent acquisition side, so it has significantly improved our ability to go to market and to attract the right kind of candidate for our growing organization, and it's allowed us to create user experiences, that is, our candidate groups in the CRM. We have ongoing access to interested parties.

Internally, Eightfold is the single AI solution, although we're developing AI capabilities with Eightfold to go to market. As the single AI solution, Eightfold provides us a path to the future of work right here/right now.

Eightfold has significantly reduced our time to phone screen candidates to hire.

The ability to quickly phone screen candidates is critical to our organization. It requires a significant amount of time investment from recruiters and hiring managers, and this solution frees up their time to add much more value during their day.

We use this solution for automation. We were doing manual interview scheduling but had little insight into what type of skills existed in the organization. We were trying to reduce a lot of the administrative work, specifically for recruiters, and had some consistency issues with intake meetings. Different recruiters would run the recruitment process in different ways. We have now calibrated this process and it has become consistent since using Eightfold. 

We have reduced the time spent on administrative tasks for recruiters from 30% to about 5%. Anecdotally, we have seen the impact this solution has on our business. From a sourcing perspective, we are able to get managers and really well qualified candidates in record time compared to previous years. This used to take at least 60 days. 

As an organization, we are focusing on cultural transformation. We are a 36 year old technology company and are transforming our entire business into a SaaS company. We are trying to transition HR from being administrative and transactional to being more strategic. This platform is helping us lead those conversations. 

We use this solution to identify the right talent. It's more about an opportunity than a problem. Understanding talent is the big problem and opportunity is recruitment at scale and at speed. 

This solution is easy to use for our business case. Not all of our employees have used Eightfold's features yet. It is still contained to talent-related professionals who have found it easy to use. It only takes a couple of hours for people with no knowledge at all to start to leverage the benefits of this solution.

The platform's ability to understand skills versus keywords as a talent intelligence platform is its key differentiator. The power of Eightfold is that you get to understand skills in a dynamic way and in real-time. 

This solution has allowed our team to focus on higher-value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary.

One of the valuable aspects of solutions like Eightfold is their ability to talk to and integrate with other solutions. It has increased the opportunity for candidates to find jobs that they are genuinely interested in. 

The Department of Defense only knows what it has trained its members to do. It has total blindness to what reservists and guardsmen are capable of doing or what experience they may have from their private sector work. Eightfold is going to allow us to have access and insights into the civilian, the private sector, expertise of our reservists and guardsmen and to be able to use that expertise to advance our work within the Space Force and other service components of the military. We are expecting it to revolutionize the way we work.

The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates.

The instant matching is priceless. Right now, it's all done by personal network within the Department of Defense. Eightfold unlocks the entire reserve and guard component to be able to really harness their power outside of just personal networks.

Eightfold's platform for utilizing skills and capabilities versus keywords is absolutely critical because with the military not really understanding private sector skills, it translates that for us, and it surfaces people who can meet the needs we have without us having to learn it. That's been really powerful.

We're very committed to using responsible AI practices, and Eightfold is very committed to working with us to ensure that we are meeting those requirements and those expectations that have been published by the Department of Defense.

As for allowing us to understand skill gaps within our organization, we expect Eightfold to blow the lid open. It will help us to tap into private sector talent.

The military is a whole different beast as far as language and how those skills are captured, and finding a private sector company that is willing to work with us on that has been great. Their patience with us as we try to figure out how to build Eightfold so that it matches our existing workflows has been phenomenal. It has really helped us build this beyond what we could imagine.

We use this solution for candidate re-discovery. We have over 200,000 resumes in our applicant tracking system, but no mechanism to rediscover those candidates. Rediscovery involves matching candidates who applied some time ago with roles we have open now. Eightfold has really given us the ability for our recruiters to do that.

Our employees are still getting used to using a new tool but user adoption has been good so far. It has some really good features that we're hoping our recruiters will be able to use to reduce the number of hours spent sourcing candidates. Creating pipelines for future positions for recruiters to review based on opportunities that have become available will certainly make things easier.

Our big initiative this year is diversity and inclusion. Our goal is to spend a certain number of hours sourcing specific positions to increase our diversity pool. This solution has given us the ability to search our current talent pool with various filters. We have been able to put in very complex searches into Eightfold and it has presented results. This is instead of using LinkedIn or other resources where it can take hours to source certain results based on diversity.

The Career Site through Eightfold is where candidates have the ability to upload their resume and the system matches their skills. This is useful because many people don't consider themselves skilled in a particular area and may not add these skills on their resume. We hope that Eightfold will assist in boosting confidence of candidates to apply for other roles.