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reviewer1675503 - PeerSpot reviewer
Executive Director at a logistics company with 1,001-5,000 employees
Real User
Secure, light on system resources, and simple installation
Pros and Cons
  • "I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
  • "The solution could have a more user-friendly interface."

What is our primary use case?

I use ESET Endpoint Antivirus for protection against threats.

I'm using ESET Endpoint Antivirus on my own laptop, and whenever I buy a new computer, then, I download the software from the internet on ESET's website.

What is most valuable?

I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure.

What needs improvement?

The solution could have a more user-friendly interface.

For how long have I used the solution?

I have been using ESET Endpoint Antivirus for a long time.

Buyer's Guide
ESET Endpoint Protection Platform
January 2025
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What do I think about the stability of the solution?

ESET Endpoint Antivirus is stable. 

I would rate ESET Endpoint Antivirus a nine out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How are customer service and support?

I have not needed to contact technical support.

Which solution did I use previously and why did I switch?

I was previously using Norton Antivirus.

How was the initial setup?

The setup is simple.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution and there is an annual subscription. The price is inexpensive.

What other advice do I have?

I recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Manager at a tech services company with 51-200 employees
Reseller
Robust in features, interface well designed, and user friendly
Pros and Cons
  • "I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
  • "The adware module could be improved."

What is our primary use case?

We use this solution for endpoint security.

What is most valuable?

I find the main valuable feature to be the antivirus, it is very effective with removing viruses. I also like the fact that it gives you protection when you do the banking and the scanning of emails in and out. The interface is well designed, performance is smooth, easy to configure, and overall really nice to work with. At this stage of our evaluation, it is a comprehensive solution.

What needs improvement?

The adware module could be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable, we have eight devices using the solution in my organization. Most of our clients are small to medium-sized businesses.

How are customer service and technical support?

I have not used the support many times, but in the past when I have dealt with them, the support was very good.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition.

Which other solutions did I evaluate?

We currently use SentinelOne, and we are evaluating this solution.

What other advice do I have?

I would advise those looking to implement this solution to work through it with their partners because the partners do the training. This would be the easiest.

I rate ESET Endpoint Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
January 2025
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user762252 - PeerSpot reviewer
Product Manager at a comms service provider with 1,001-5,000 employees
Real User
Easy to use security solution, helps to secure connected devices against viruses
Pros and Cons
  • "Easy to use security solution, helps to secure connected devices against viruses in the digital world."
  • "iOS compatibility for mobile security and parental control."

What is most valuable?

Easy to use security solution, helps to secure connected devices against viruses in the digital world.

What needs improvement?

iOS compatibility for mobile security and parental control.

For how long have I used the solution?

Since 2008.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Very good, very prompt responses. So far, frankly speaking, we have had more technical issues on our side than on the ESET side.

Which solution did I use previously and why did I switch?

ESET is a top Slovak company, renowned in the industry as is their solution. Previously I tried AVG and McAfee solutions, but did not feel my device was really secure.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK.

With pricing around €5 per month you have to provide really strong value as it is already at the level of one quarter of a telco bill.

Which other solutions did I evaluate?

Not really. By the time we started cooperation with ESET, their competitors didn’t even have local support in Slovakia.

What other advice do I have?

We have cooperated with ESET for many years. We resell their products with orange branded versions that help us to create revenue of more than €3 million yearly.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
reviewer1625655 - PeerSpot reviewer
IT Director at a tech services company with 201-500 employees
Real User
Endpoint security solution that runs efficiently in the background without consuming system resources
Pros and Cons
  • "We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms."
  • "It would be great to have VIP functions added to the solution in a future release."

What is our primary use case?

We use this solution for the endpoint protection of our clients. It is deployed across multiple locations including our headquarters, construction yard, and airport operation centers.

How has it helped my organization?

We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms.

What is most valuable?

The fact that this solution runs in the background without consuming system resources has been the most useful. 

What needs improvement?

It would be great to have VIP functions added to the solution in a future release. 

For how long have I used the solution?

I have used this solution for seven months. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

We implemented this solution using our in-house team. It only took a few days. 

What's my experience with pricing, setup cost, and licensing?

This is not an expensive solution. 

Which other solutions did I evaluate?

We looked into using Trend Micro but the service was terrible.

We have also worked with Symantec when it has been installed with certain clients. This is also a good solution but does consume additional resources in the background.

What other advice do I have?

I would rate this solution a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1025226 - PeerSpot reviewer
Administrator at a renewables & environment company with 11-50 employees
Real User
Effective management features, easy to install, and scalable
Pros and Cons
  • "I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
  • "We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."

What is most valuable?

I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version.

What needs improvement?

We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately eight years.

What do I think about the scalability of the solution?

The scalability of ESET Endpoint Security is okay.

We have approximately 50 people using this solution in my organization.

How are customer service and support?

The technical support of the solution could be better.

Which solution did I use previously and why did I switch?

We previously use Symantec products and we switched to ESET Endpoint Security because it was less expensive.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We have one person that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive.

What other advice do I have?

I rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1087032 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Excellent support, light on hardware resources, and allows us to create software and hardware inventory by using the console
Pros and Cons
  • "The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
  • "They can improve ransomware protection, and there should be cloud sandboxing for Mac."

What is our primary use case?

We use ESET to protect our company from evolving threats. We also use it to monitor activity in the network, have a hardware and software inventory, and automate some tasks such as running commands through a console and things like that.

What is most valuable?

The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources.

What needs improvement?

They can improve ransomware protection, and there should be cloud sandboxing for Mac.

For how long have I used the solution?

I have been using this solution for many years.

What do I think about the stability of the solution?

It is stable on Windows and Mac.

What do I think about the scalability of the solution?

It is easily scalable.

How are customer service and support?

Their support is great and excellent.

How was the initial setup?

It is easy to set up the solution. The duration depends on the number of endpoints and servers that you have. If you have many computers and you're using Active Directory, it generally takes less than a week.

What other advice do I have?

To set it up, choose a cloud. That's because it is easier to implement than on-premise, and you can use GPO to deploy the probe using Active Directory. 

By using the console, you can uninstall antivirus from other companies, and you can also set up some alerts. If there is anything you need to look at, such as malware detection, you can schedule alerts via email.

I would rate ESET Endpoint Security a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Presales Consultant - Engineer at Red Secure IT Infrastructure LLC
Reseller
Good protection and device control features, very user friendly, and good integration
Pros and Cons
  • "The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products."
  • "A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."

What is our primary use case?

We are a start-up company, and we sell solutions from ESET, Trend Micro, McAfee, and Panda. We are doing both on-premises and cloud deployments of ESET Endpoint Security.

What is most valuable?

The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products.

What needs improvement?

A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads.

For how long have I used the solution?

I have been using this solution for approximately eight months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

We have a regional support team for ESET. We contact them for support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have our own team for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its price is fair. If we compare it with any other retail product, it is a little harder to compete with.

What other advice do I have?

I would definitely recommend this solution. We have a lot of customers for this solution, and they are really happy with the product. However, a few customers are not confident of this solution when we initially suggest it to them. They are more confident about other solutions.

I would rate ESET Endpoint Security an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer800088 - PeerSpot reviewer
Partner at a media company with 51-200 employees
Real User
It is absolutely invisible once running
Pros and Cons
  • "We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
  • "We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
  • "It is absolutely invisible once running."
  • "It effectively catches unwanted stuff. It has saved our bacon over many years."

    What is our primary use case?

    Network security for an organization with around 20 networked computers with all users diving all over the internet for disparate interests. It is easy enough to pick up a bug, and we do not want one.

    How has it helped my organization?

    We have not picked up a bug yet, because we use ESET, which is a tried, proven system. 

    What is most valuable?

    We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup. 

    It is absolutely invisible once running. It effectively catches unwanted stuff. It has saved our bacon over many years.

    What needs improvement?

    You have to buy it.

    For how long have I used the solution?

    Trial/evaluations only.

    What do I think about the stability of the solution?

    No issues.

    What do I think about the scalability of the solution?

    No issues.

    Which solution did I use previously and why did I switch?

    No, we have not changed.

    What's my experience with pricing, setup cost, and licensing?

    ESET is perfect, if you can afford it.  

    Which other solutions did I evaluate?

    Not really.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.