ESET Endpoint Protection Platform Reviews

We are using ESET PROTECT for endpoint protection.

The dashboard is useful for management, and its cost for the features is hard to beat.

It is rather easy to use. It is pretty much hands-off once you get it set up on the machines. We've not had any issues, and it has been easy to maintain. 

The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation.

I have been using this solution since I came to this organization. It has probably been 10 years. 

We have not had any stability-related problems with it.

It is very scalable. In terms of its users, from senior management to production floor workers, we probably have 450 users. 

In terms of usage, we're using the basics of it. There is probably more we could do. We're not utilizing it at 100%.

They've been very helpful anytime we've had an issue. They're easy to work with, and it's usually a straight phone call. Their online help and chat function have been good, but if an issue needs any more than that, a phone call has been very helpful.

We've had it since I've been here.

It was implemented before I got here, but its setup is straightforward.

As far as I know, it was implemented in-house. Its maintenance is pretty much handled by one person.

The bang for the buck is as good as I've seen out there.

It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing.

I would advise looking at all the features and finding out which one is going to work for you.

I would rate this solution a nine out of ten.

We use ESET Endpoint Security to control the endpoints. We can run full control of endpoints and receive good information from ESET about the endpoints.

The most valuable feature of ESET Endpoint Security performance.

I have used ESET Endpoint Security for approximately 10 years.

I have found ESET Endpoint Security to be stable.

ESET Endpoint Security is scalable.

We have approximately 350 users using ESET Endpoint Security.

The technical support from ESET Endpoint Security is good.

The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption.

There is a license required to use ESET Endpoint Security.

I would recommend this solution to others.

I rate ESET Endpoint Security nine out of ten.

We primarily use the solution for its antivirus capabilities. It offers us good security.

I like that it doesn't take a lot of resources from the workstation.

It's a very user-friendly product. We find it quite easy to use. 

The product is very stable.

The scalability of the solution is quite good. 

The installation is pretty straightforward.

We found the technical support to be very helpful and responsive.

The solution should continue to work on its security features. It needs to offer better protection to its user base. There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level.

I've been using the solution for about six years at this point. It's been a while. I have spent a good amount of time with the product.

We have found that the solution offers good performance is very stable. I can't recall coming across bugs or glitches. It doesn't seem to crash or freeze. It's reliable.

The scalability of the product is great. You can expand it if needed. A company shouldn't have any trouble with scaling.

Currently, we have about 150 users on the product.

We've dealt with technical support in the past. Our experience has been largely positive. they are good. They have been helpful and knowledgeable about the product. they respond in a timely manner. I have no complaints about their level of service.

We found the initial setup to be straightforward and simple in terms of execution. it's not too complex. I wouldn't describe the process as difficult.

The deployment is relatively quick. For each client, it takes a matter of minutes.

We have two technical people on staff that can handle the deployment and maintenance of the product.

We did use an integrator to assist us with the initial implementation. The experience overall was quite positive. 

The solution does have add-ons that can drive up the price.

We're using the latest version of the solution. I can't speak to the exact version number, however. 

I'd rate the solution at an eight out of ten.

We've had a positive experience dealing with the solution. I would recommend it to other users, organizations, or companies. 

We primarily use the solution for scanning files and emails and things of that nature.

The technical support has been really great. All of it, including technical support, desktop management, etc., has been excellent. We've found it very convenient and easy to use.

The installation and deployment of the solution is very good.

The pricing, if compared to other products, is cheap.

Everything about the solution is pretty good. I don't think I can find fault in it. 

The management of the solution isn't as clear as it could be. They could adjust that to make it a better product.

We've been using the solution for about one year.

The solution is very stable. We've never had any issues.

The solution is very scalable. Organizations can scale up without any problem. We have almost 200 people using it within our organization.

We've been in touch with the technical support team in Isreal. They are very good and work very fast. From the minute I open a case, they're getting back to me within the hour. We're very satisfied with the level of support they provide.

We didn't previously use a different solution.

The initial setup is pretty straightforward. We didn't face any issues. You only need three people to handle deployment and maintenance. We used professionals such as engineers and integrators to assist with the tasks.

We deployed the solution with the help of ESET support in Isreal.

I don't recall what our licensing costs are for this solution.

We were looking into Symantec and Fortinet FortiSandbox. We received some quotes on the products.

We use the solution every day. Often, for reports, if anything is detected, we check it out. We're logging into the system at least once a day.

I support the product and I would recommend the solution.

I'd rate it nine out of ten.

ESET Endpoint Security is an AV product which can help an organisation to protect from know/unknown malware. Also, it has a high detection rate compared with other products.

ESET Endpoint Security helps to improve our organisation's security. ESET Endpoint Security provides a smart level of security with a low system footprint, low bandwidth usage, and smooth performance while doing security operations. However, in some cases, ESET Endpoint Security was unable to provide 100% protection against zero day attacks.  

• ESET SysInspector: Provides full details of the process and modules loaded with path and risk levels.
• Two-way firewall: Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.
• Trusted Network Detection: Provides strict protection when clients connect to an unauthorised network.
• HIPS: Detects threats based on system behaviour and provides tampering protection for registry, processes, and files.
• Centralised management: Visualised, central, advance management, server console. 

ESET Endpoint Security does not have application control. ESET should consider giving it application control. Also, it needs to improve the temper protection and provide more detection capabilities (e.g., more behaviour base).

ESET Endpoint Security is most suitable with an SMB enterprise environment, not a larger Enterprise. ESET Remote Administrator server is able to manage easily if users are 1000 or less without any issues. In larger enterprises environments (more than 1000 users), we have to do proper DB sizing and hardware sizing, since in some cases, ERA server gets slow while handling the ESET Agents.

ESET has very good customer service and technical support.

We have some level of experience with Panda, Kaspersky, and Symantec.

We considered the resources that would be taken, the performance of PCs, the malware detection, product management complexity, and the price factor. Most of our clients switched to ESET.

The initial setup is straightforward,

The vendor has a good level of expertise, so implementation is easy. 

The cost is a very reasonable. When compared with other products, the price is low (though not very low). 

We also evaluated:

• Symantec
• Panda
• Kaspersky

ESET Remote Administrator server (ERA) installation and ESET Endpoint Security Agent installation are not complex. Policy configuration is also not hard and can be done in a short time of period, then you will be able to stand up your server and run.

We just use the solution for ongoing coverage and protection against malware. We have it on our machines, and we just let it do its thing. It does its scans, and there's real-time monitoring. It is basically for everyday use, we just put it on and let it go.

Overall, it's a good product. It's transparent. It rarely gets in the way, and we don't even notice it scanning. 

When something does come up that's problematic, it comes up with a popup and lets you decide whether to delete or quarantine.

The solution is stable. 

I'm not aware of any areas that need improvement. 

What we need is the same as what we would need with any other malware product. It's got to keep up to date with the latest threats, which they do. It's always an ongoing thing with endpoint protection or really with any kind of security, you've got to be up on the latest threats.

I've used the solution for at least a couple of years. It's likely been around four or so.

The stability is perfect. There are no bugs or glitches. It doesn't crash or freeze. 

I have not tried to scale the product. I wouldn't know if it scales. 

We have 20 employees on the product right now and about 15 endpoints. 

I've never used technical support. I can't speak to how helpful or responsive they are.

I'm not the network admin and therefore did not deal with the latest setup.

We have a network administrator that handles any necessary maintenance. 

I don't deal with licensing. I'm not sure as to what it costs. 

I'm an end-user.

From my experience, it's been solid, thorough, and transparent behind the scenes. It just does its thing. I'm very happy with it.

I would recommend it. I'd rate it nine out of ten.

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10.