ESET Endpoint Protection Platform Reviews

ESET Endpoint Security can be used for a small non-enterprise company.

The features seem to be alright.

The solution's console management and deployment don't compare to Sophos. There is a general perception that ESET Endpoint Security is not an enterprise-grade product. The solution’s console management and scalability should be improved.

I have been using ESET Endpoint Security for many years. But it's not a product that we push actively. We will support if the customer has it, and I'll encourage the customer to move on from there. I personally would not encourage somebody to use this solution. If a customer uses it, I will do my best to convince them to go to Sophos suite.

The stability of the solution seems to be alright.

I don't think this solution is as scalable as Sophos or Check Point. I would rate the scalability of ESET Endpoint Security a six and a half out of ten. We have three customers working with ESET Endpoint Security. I am currently using one engineer for the deployment and maintenance of the solution.

I have never used ESET Endpoint Security’s customer support.

The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.

The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.

Customers buy the ESET Endpoint Security license for a year, two years, or thirty six months.

Overall, I rate ESET Endpoint Security between six to seven out of ten.

We primarily use the solution for security. It's for software protection.

The integration is good with Elasticsearch.

It's a so-so product. It works okay.

When there are bugs, they get fixed quickly.

The stability is good. 

Technical support has been very helpful and responsive. 

It's not a top-ten product. However, it works fine. 

The deployment could be a bit better. We'd like the possibility of a software install in the server segment as well as the user segment PC.

There tend to be a lot of bugs, although they do work to fix them.

We do get false positives. 

I've been using the solution for six or seven months. 

The solution does have a lot of bugs. the vendors try to do a good job to deal with them. They do a lot of updates and fixes. Otherwise, it is pretty stable. 

We have 4,000 people using the solution currently. Various people from different departments are on it. 

I've dealt with technical support and find them to be helpful. 

Positive

We are using ESET on-premises, WatchGuard in a hybrid deployment, and Tenable.io as a cloud deployment.

In terms of similar solutions, I used to use CrowdStrike, and we use Cisco AMP. We've been using Symantec as well. 

We would like the deployment to be a bit better.

However, I'm an IT specialist and don't deal with the setup. That's a different department. It was also set up before I arrived at the company. 

I'm not sure if the deployment can be handled by one person or not. I'm not involved in the maintenance aspect.

The solution's cost is not something I have direct knowledge of. I don't deal with licensing. 

We're an ESET partner.

I'm using the latest version of the product right now. 

I would rate the solution eight out of ten. It's a very small product.

I use the solution primarily for endpoint security. In Bangladesh, I can choose the immediate endpoint security that I've installed for the channel. I went for online protection.

The protection on offer is good.

The solution allows for data encryption, which is helpful. 

The pricing is good.

The solution is scalable.

The stability has been decent.

While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected. That way, you have an immediate warning and have to think about if you want to continue what you are doing or not. Right now, it's too slow to react, rather, allows us to react too slowly.

The performance could be better.

I've been working with the solution for the last couple of months. It hasn't been that long just yet.

Aside from not having immediate alerts to potential dangers, the solution is stable. 

The solution can scale just fine.

Right now, the use is limited. We've only had it for a few months.

Currently, we're not using any technical support. Although we might in the future, I can't speak to how helpful or responsive they are right now. I've never contacted them.

The pricing of the product is fair. We don't find it to be overly expensive or unreasonable. 

I've tried other endpoint security trials and have found ESET to be superior. 

I'm just a customer and an end-user. I don't have a business relationship with ESET.

At this time, I only have it on my workstation.

The product is good for most endpoints, including laptops and desktops and works well with iOS and Windows systems. 

I'd rate the solution at a nine out of ten. I've been happy with the results I've gotten so far. 

We are customers and resellers of ESET. 

We use all the features that ESET offers, and I particularly like the endpoint feature. 

We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good. 

I've been using this solution for almost four years. 

The solution is stable. 

The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement. 

Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.

We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us. 

I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.

It's important to read all the documentation as it will make implementation easier.  

I rate this solution an eight out of 10. 

We use the solution for endpoint protection.

The solution is very stable and efficient in detecting viruses.

They should make the solution's initial setup process easier. 

We have been using the solution for more than one year.

I rate its stability as a ten.

We have 2,000 solution users in our organization. I rate its scalability as a ten.

The solution's customer service is good.

We used McAfee and Defender previously. We switched to ESET for its cost and functionality.

The solution's initial setup process has a medium complexity. It takes two weeks to deploy it.

Our team of two engineers deploys and maintains the solution in-house.

The solution's license is moderately priced. We purchase its yearly subscription.

I recommend the solution to others and rate it as a ten.

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

We used ESET Endpoint Antivirus for the workstations to prevent Trojans, worms, and malware.

I liked that ESET Endpoint Antivirus was light, easy to install, and easy to integrate.

Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing.

We used ESET Endpoint Antivirus for three years, but then we moved to a different solution. We used it in the previous year before we moved to Microsoft Defender.

ESET Endpoint Antivirus was easy to scale.

We didn't contact the ESET Endpoint Antivirus support team.

We didn't use a different solution previously, because we started with ESET Endpoint Antivirus.

The initial setup for ESET Endpoint Antivirus was straightforward. We installed it on many workstations.

We deployed ESET Endpoint Antivirus with our in-house team.

You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose.

We used the latest version of ESET Endpoint Antivirus.

We had one engineer who was responsible for the maintenance of the solution. We had fifteen users of the solution before we shifted to ESET Endpoint Protection Advanced.

I would recommend ESET Endpoint Antivirus to others, but currently, we're using Microsoft Defender.

I'm giving ESET Endpoint Antivirus a rating of seven.

We use the solution to try to protect against bugs. I simply install it on all our computers, in its basic format, for the purpose of dealing with basic bugs. I do not have the capabilities to use the solution for more advanced purposes. Basically, we use it for protection. 

I would like for the solution to be simpler to understand. While it satisfies our needs at the moment, it is really only understandable to those with a strong computer background. It could be more user-friendly. 

The solution should provide a basic standard and give instructions on how one could go about doing more complex tasks. When it comes to basic capabilities, it is fine and straightforward, so I have no complaint in this regard. 

The solution could be more cost-effective, but this is a blanket statement which can be made about anything. 

We have been using ESET Endpoint Security for more than five years. 

The stability is great. It is perfect and effortless, which is why I like the solution. There is no need to involve oneself with this. 

I suppose the solution is scalable, although I have no personal knowledge of this. I have never attempted to scale it. 

I have contacted technical support on a couple of occasions. I simply call Auckland and they instruct me how to proceed. I am satisfied with the support. It is good. 

The initial setup was completely simple. 

It took all of a few minutes. 

I handled the installation independently. 

The solution requires nearly no maintenance. There are only the regular updates, which it mostly handles on its own. 

As is the general rule with anything, the solution could be cheaper. 

We started using the solution based on the recommendations of several friends of mine who have much familiarity with computers and have simply continued to do so. 

While I don't recall the exact figure, I believe there are seven or eight users making use of the solution. We use it on our server, as well. 

I would definitely recommend the solution to others. 

I rate ESET Endpoint Security as a ten out of ten.