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UpendraMakwana - PeerSpot reviewer
Presales Manager Fortinet, Cisco, PostMaster & Makerbot at Amity Infosoft Pvt Ltd
Real User
Light on system resources, highly stable and scalable
Pros and Cons
  • "The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
  • "After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."

What is our primary use case?

I am using ESET Endpoint Security mainly for endpoint protection.

What is most valuable?

The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately five years.

What do I think about the stability of the solution?

ESET Endpoint Security is highly stable.

I rate the stability of ESET Endpoint Security a five out of five.

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What do I think about the scalability of the solution?

The scalability of ESET Endpoint Security is good. If customers want to add more licensing, they can increase them.

We have approximately 45 people using the solution at all levels in my company.

I rate the scalability of ESET Endpoint Security a five out of five.

How are customer service and support?

The support is good ESET Endpoint Security. My engineers on occasion find the information they need online.

Which solution did I use previously and why did I switch?

I was previously using Seqrite. Our internal team has done POC for ESET Endpoint Security and found many positive points. It was for an international company and the migration was simple.

How was the initial setup?

After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good.

What about the implementation team?

We did the implementation of ESET Endpoint Security which took approximately  10 minutes to complete per system with two engineers.

What was our ROI?

ESET Endpoint Security is valuable for the money spent because it is lightweight on the system. We don't need to upgrade existing systems or resources, such as CPUs and memory. If there is an older system, it can run efficiently or function as required.

What's my experience with pricing, setup cost, and licensing?

The price of  ESET Endpoint Security is affordable.

I rate the price of ESET Endpoint Security a four out of five.

What other advice do I have?

I recommend this solution to others.

I rate ESET Endpoint Security a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1871745 - PeerSpot reviewer
Managed Services Mng at a computer software company with 1,001-5,000 employees
Real User
Top 5
The features seem okay but the console management should be improved
Pros and Cons
  • "The features seem to be alright."
  • "The solution’s console management and scalability should be improved."

What is our primary use case?

ESET Endpoint Security can be used for a small non-enterprise company.

What is most valuable?

The features seem to be alright.

What needs improvement?

The solution's console management and deployment don't compare to Sophos. There is a general perception that ESET Endpoint Security is not an enterprise-grade product. The solution’s console management and scalability should be improved.

For how long have I used the solution?

I have been using ESET Endpoint Security for many years. But it's not a product that we push actively. We will support if the customer has it, and I'll encourage the customer to move on from there. I personally would not encourage somebody to use this solution. If a customer uses it, I will do my best to convince them to go to Sophos suite.

What do I think about the stability of the solution?

The stability of the solution seems to be alright.

What do I think about the scalability of the solution?

I don't think this solution is as scalable as Sophos or Check Point. I would rate the scalability of ESET Endpoint Security a six and a half out of ten. We have three customers working with ESET Endpoint Security. I am currently using one engineer for the deployment and maintenance of the solution.

How are customer service and support?

I have never used ESET Endpoint Security’s customer support.

How was the initial setup?

The initial setup is pretty straightforward. But since our approach includes XDR, EDR, firewalls, and email encryption, Sophos works pretty well for us. The time taken to deploy the solution depends on the size of the customer at the end of the day. But the deployment is very quick, straightforward, and takes about an hour.

The deployment process is customer-dependent and product dependent. It will be around the portal, including the portal for the customer, licensing the portal, and then deploying the agents based on our deployment strategy.

What's my experience with pricing, setup cost, and licensing?

Customers buy the ESET Endpoint Security license for a year, two years, or thirty six months.

What other advice do I have?

Overall, I rate ESET Endpoint Security between six to seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
January 2025
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer2004534 - PeerSpot reviewer
Regional account manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
A good, medium-level MDR with useful deep-learning capabilities
Pros and Cons
  • "The pricing is reasonable."
  • "I'm unsure as to if they could actually support a large enterprise."

What is our primary use case?

The solution is primarily used as a security tool. We're a distributor of several security technologies. This is an MDR solution. It's similar to Sophos. It protects endpoints. It offers an antivirus and also manages malware as well. 

What is most valuable?

It's a good, medium-level MDR. It's good for medium-sized companies.

It's on par with other products on the market, when it comes to endpoint protection.

The remediation and deep learning are very helpful. They tout that malware can be killed within 30 seconds.

Its security approach is very deep.

It's stable and reliable. 

The solution can scale. 

The pricing is reasonable. 

What needs improvement?

I'm unsure as to if they could actually support a large enterprise.

They need to continue to develop their position within the MDR market.

They should develop an XDR solution. That would be the next step for them.

For how long have I used the solution?

I started with this company in January. However, the company has dealt with the solution for three or four years. 

What do I think about the stability of the solution?

If you have a simple setup, the stability is good. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution offers good scalability. However, if it is a very large setup, for example, 10,000 or more endpoints, I'm not sure how it would hold up. 

We do not have a lot of customers using the solution. 

How are customer service and support?

Technical support is quite good. 

Which solution did I use previously and why did I switch?

I've dealt with many security solutions, including Sophos and Cynet. 

How was the initial setup?

I'm not sure how easy or complex the setup is. I do not handle the deployment. I'm in sales. 

What's my experience with pricing, setup cost, and licensing?

I'm not clear on the exact cost of the licensing. I don't handle the configurations. That said, the solution is not overly expensive. 

What other advice do I have?

I'm a reseller, and I work with system integrators in Italy.

ESET tends to push the SaaS contract.

I'd recommend the solution to other users. 

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
SAMUELMWANGI - PeerSpot reviewer
Director at Calidad Systems Limited
Real User
Prevents Trojans, worms, and malware; light, easy to install and integrate, but security could still be improved
Pros and Cons
  • "Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
  • "Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."

What is our primary use case?

We used ESET Endpoint Antivirus for the workstations to prevent Trojans, worms, and malware.

What is most valuable?

I liked that ESET Endpoint Antivirus was light, easy to install, and easy to integrate.

What needs improvement?

Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing.

For how long have I used the solution?

We used ESET Endpoint Antivirus for three years, but then we moved to a different solution. We used it in the previous year before we moved to Microsoft Defender.

What do I think about the scalability of the solution?

ESET Endpoint Antivirus was easy to scale.

How are customer service and support?

We didn't contact the ESET Endpoint Antivirus support team.

Which solution did I use previously and why did I switch?

We didn't use a different solution previously, because we started with ESET Endpoint Antivirus.

How was the initial setup?

The initial setup for ESET Endpoint Antivirus was straightforward. We installed it on many workstations.

What about the implementation team?

We deployed ESET Endpoint Antivirus with our in-house team.

What's my experience with pricing, setup cost, and licensing?

You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose.

What other advice do I have?

We used the latest version of ESET Endpoint Antivirus.

We had one engineer who was responsible for the maintenance of the solution. We had fifteen users of the solution before we shifted to ESET Endpoint Protection Advanced.

I would recommend ESET Endpoint Antivirus to others, but currently, we're using Microsoft Defender.

I'm giving ESET Endpoint Antivirus a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Manager at Cosmopolitan Communications Limited
Real User
Good protection with reasonable pricing and good data encryption capabilities
Pros and Cons
  • "The pricing is good."
  • "While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."

What is our primary use case?

I use the solution primarily for endpoint security. In Bangladesh, I can choose the immediate endpoint security that I've installed for the channel. I went for online protection.

What is most valuable?

The protection on offer is good.

The solution allows for data encryption, which is helpful. 

The pricing is good.

The solution is scalable.

The stability has been decent.

What needs improvement?

While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected. That way, you have an immediate warning and have to think about if you want to continue what you are doing or not. Right now, it's too slow to react, rather, allows us to react too slowly.

The performance could be better.

For how long have I used the solution?

I've been working with the solution for the last couple of months. It hasn't been that long just yet.

What do I think about the stability of the solution?

Aside from not having immediate alerts to potential dangers, the solution is stable. 

What do I think about the scalability of the solution?

The solution can scale just fine.

Right now, the use is limited. We've only had it for a few months.

How are customer service and technical support?

Currently, we're not using any technical support. Although we might in the future, I can't speak to how helpful or responsive they are right now. I've never contacted them.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is fair. We don't find it to be overly expensive or unreasonable. 

Which other solutions did I evaluate?

I've tried other endpoint security trials and have found ESET to be superior. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with ESET.

At this time, I only have it on my workstation.

The product is good for most endpoints, including laptops and desktops and works well with iOS and Windows systems. 

I'd rate the solution at a nine out of ten. I've been happy with the results I've gotten so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner/CEO at Mator
Real User
Antivirus protection with good support but needs to include IPS Firewall
Pros and Cons
  • "The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
  • "The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."

What is our primary use case?

The primary use case is for antivirus protection. 

We are currently in the process of installation of the Endpoint Detection and Response.

What is most valuable?

The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting. 

What needs improvement?

The IPS (Intrusion Prevention System) Firewall is not available. The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version.

In the next release, I would like to see the IPS Firewall included, as well as the VPN porting and Intelligence services. I would also like to see end-user behavior and not just antivirus.

For how long have I used the solution?

I have been working with ESET Endpoint Security for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

We are just now in the installation process so we have not explored this area.

We have 1000 endpoints.

How are customer service and technical support?

We have technical support in Isreal through a reseller. It's okay, they are good.

Which solution did I use previously and why did I switch?

Previously I was using SEP, Symantec Endpoint Security, Check Point Endpoint Security, and Sophos. They are all very high-level. 

The company decided to try ESET, so we will have to wait and see.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

It's still a very new product so I don't have all of the information. Maybe in a month or two, I will know more.

There are many differences with other solutions such as IPS Firewall, VPN, cloud management, and multi-level cloud management, that I cannot compare as I have not yet experienced all of these areas with ESET.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Organizer at a translation and localization position with 1-10 employees
Real User
Top 5
An easily scalable and highly stable security solution that is easy to deploy
Pros and Cons
  • "The tool protects everything."
  • "The product should provide a one-click option to renew the licenses."

What is our primary use case?

All users in my domain use the product on their computers.

What is most valuable?

The tool protects everything. It is not just for encryption.

What needs improvement?

The product’s licensing should be a little bit better during renewals. The product should provide a one-click option to renew the licenses. I shouldn’t have to click everything to find out when my license will expire. License administration will be a problem if I have too many computers or users.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. It is easy to scale the solution. Around 60 users use the solution in my organization. I manage and maintain the product.

How was the initial setup?

The initial setup was simple. The solution is deployed on-premises on our servers and then deployed to our computers.

What about the implementation team?

I did the deployment myself.

What's my experience with pricing, setup cost, and licensing?

I rate the solution’s pricing a seven out of ten. The pricing can be a bit more flexible.

What other advice do I have?

We are happy with the solution. If we want to switch to another vendor, we would have to change everything. It would be too much work. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a manufacturing company with 51-200 employees
Real User
Stable with good protection, good support, and easy to maintain
Pros and Cons
  • "The most valuable feature of this solution is the protection itself, which works well for us."
  • "Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."

What is our primary use case?

We are using the management console, ESET Management Center with this suite, and we deploy ESET Endpoint to the PCs and servers.

What is most valuable?

The most valuable feature of this solution is the protection itself, which works well for us.

I don't know what would need improvement. It's a fine solution for us. I don't know what could be better. There are many other solutions to compare with, but I don't know them.

With ESET we are content for now. It is what we need.

What needs improvement?

In the next release, I would like to see DLP included. Data Leak Protection is what we are searching for at the moment. It is not included with ESET.

For how long have I used the solution?

I have been working with ESET Endpoint Security for 10 years.

We are using one of the latest versions.

What do I think about the stability of the solution?

This solution is stable. We have not had any issues.

What do I think about the scalability of the solution?

This is an area that we have not had to experience. It's enough for what have. 

We have approximately 100 users in our organization.

How are customer service and technical support?

We have contacted technical support and we are satisfied with them.

Which solution did I use previously and why did I switch?

Previously, we used Norman, but it's only an antivirus. ESET is better.

How was the initial setup?

We only require one person for the maintenance of this solution.

What's my experience with pricing, setup cost, and licensing?

The price could be lower, but it's comparable, as other solutions have a similar price for the same effect.

What other advice do I have?

I would rate ESET Endpoint Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.