ESET Endpoint Protection Platform Reviews

One of my customers was attacked by ransomware twice. The first time, I was able to roll it back because the attackers seemed to be using an old version of ransomware. We were able to find the crack for it and unencrypted everything. It was amazing. During the second ransomware attack, we were watching it happen, so we shut it down. The key, of course, is backup. The backup was there, and we restored it.

It's hard to evaluate the effectiveness of antivirus stuff because you don't know if it's working well until something happens. ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past.

ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now.

All security solutions seem to update automatically these days. I think there are good technical reasons for that. 

At the customer's site where I deployed ESET most recently, there are about 20 to 25 workstations, and ESET is deployed individually on each.

As far as I know, everything's very stable.

I've gotten good support in Canada when I've needed it. But, interestingly enough, their distribution in Canada seems to have gotten confused a little bit. Support in Canada is well organized, but the product has evolved, and they've gone through some changes in their distribution. I haven't talked to them for about a year.

I was using Malwarebytes as a stopgap solution, but I'm sure they have a whole corporate strategy. I started using ESET initially because they had a centralized control tool. Maybe Malwarebytes has changed so it's managed in the cloud now. I haven't explored that or used a cloud version of the software.

Setting up ESET is reasonably complex but not onerous. It depends on who is installing it. 
I wouldn't expect any of my clients to deal with it, but I'll happily work through it. The installation process has evolved. I initially set it up using the central control function. In later versions, ESET's central tool was replaced. After I had installed that, I just used the individual ones. 

We pay for an annual license that costs about $35 per workstation. 

I'd rate ESET eight out of 10. I think there's always room for improvement. However, I must admit that if I had to choose again and had the proper reviews, I might conceivably switch to a product based in North America. I've become quite sensitive to the political aspects of having offshore security software. That will probably be my most significant deciding factor if I change.

Most antivirus programs seem to be decent. We haven't seen any reports of solutions doing a lousy job in the marketplace. I suspect all the big ones only do an okay job. The truth is that the best defense against ransomware is simply backup.

We use ESET Endpoint Security for system security.

The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good.

The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product. 

The cloud version of the solution could improve.

I have used ESET Endpoint Security within the last 12 months.

The stability of ESET Endpoint Security is above average but excellent.

The application updates are very good. They do not affect the performance of the PC. If the users have a medium-scale PC the solution operates very well. If the user's PCs have the latest processor and it is updated, they can use some other product. A faster PC does not get impacted by the software if it is heavier on resources.

We do not have plans to increase usage at this time. We are not using the solution extensively.

ESET Endpoint Security does not require any maintenance, it is done automatically.

We are always looking at new product technology innovation.

I have evaluated Sophos' solutions.

There is some antivirus software, such as McAfee when it is very difficult to install the software on some devices. When we patch or make some reports, it does not show them in the report. It's not communicating with the licensed software or a similar issue.

Technology is growing and changing fast. People are working from home, and office, products should be capable of handling the office and the home environments. This is the challenge.

My advice to others wanting this type of solution is to check all the Endpoint Security solutions available. The threat signatures and sandbox features are good to have if there is an attack, they can detect them and give updates for their users. The faster the better. The cloud versions of threat detection solutions are very good and are really important.

I rate ESET Endpoint Security a six out of seven.

I use for ESET Endpoint Antivirus to protect my personal and business files.

The performance of the solution is very good it does not impact my hardware and is user-friendly.

The solution could improve by having higher-level security and reporting.

I have been using ESET Endpoint Antivirus for approximately six years.

ESET Endpoint Antivirus is stable.

I have found ESET Endpoint Antivirus scalable.

We have approximately 150 users using this solution.

I have not faced an issue that I would need to contact the support.

I have used Kaspersky and Trend Micro previously.

The installation is straightforward.

When comparing ESET Endpoint Antivirus to other antivirus programs, such as Trend Micro or Kaspersky, it is the best. The other two were too heavy on the system resources, it consumes a lot of hardware. Additionally, they could not detect auto-run viruses.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

We use the solution to try to protect against bugs. I simply install it on all our computers, in its basic format, for the purpose of dealing with basic bugs. I do not have the capabilities to use the solution for more advanced purposes. Basically, we use it for protection. 

I would like for the solution to be simpler to understand. While it satisfies our needs at the moment, it is really only understandable to those with a strong computer background. It could be more user-friendly. 

The solution should provide a basic standard and give instructions on how one could go about doing more complex tasks. When it comes to basic capabilities, it is fine and straightforward, so I have no complaint in this regard. 

The solution could be more cost-effective, but this is a blanket statement which can be made about anything. 

We have been using ESET Endpoint Security for more than five years. 

The stability is great. It is perfect and effortless, which is why I like the solution. There is no need to involve oneself with this. 

I suppose the solution is scalable, although I have no personal knowledge of this. I have never attempted to scale it. 

I have contacted technical support on a couple of occasions. I simply call Auckland and they instruct me how to proceed. I am satisfied with the support. It is good. 

The initial setup was completely simple. 

It took all of a few minutes. 

I handled the installation independently. 

The solution requires nearly no maintenance. There are only the regular updates, which it mostly handles on its own. 

As is the general rule with anything, the solution could be cheaper. 

We started using the solution based on the recommendations of several friends of mine who have much familiarity with computers and have simply continued to do so. 

While I don't recall the exact figure, I believe there are seven or eight users making use of the solution. We use it on our server, as well. 

I would definitely recommend the solution to others. 

I rate ESET Endpoint Security as a ten out of ten. 

I use the solution primarily for endpoint security. In Bangladesh, I can choose the immediate endpoint security that I've installed for the channel. I went for online protection.

The protection on offer is good.

The solution allows for data encryption, which is helpful. 

The pricing is good.

The solution is scalable.

The stability has been decent.

While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected. That way, you have an immediate warning and have to think about if you want to continue what you are doing or not. Right now, it's too slow to react, rather, allows us to react too slowly.

The performance could be better.

I've been working with the solution for the last couple of months. It hasn't been that long just yet.

Aside from not having immediate alerts to potential dangers, the solution is stable. 

The solution can scale just fine.

Right now, the use is limited. We've only had it for a few months.

Currently, we're not using any technical support. Although we might in the future, I can't speak to how helpful or responsive they are right now. I've never contacted them.

The pricing of the product is fair. We don't find it to be overly expensive or unreasonable. 

I've tried other endpoint security trials and have found ESET to be superior. 

I'm just a customer and an end-user. I don't have a business relationship with ESET.

At this time, I only have it on my workstation.

The product is good for most endpoints, including laptops and desktops and works well with iOS and Windows systems. 

I'd rate the solution at a nine out of ten. I've been happy with the results I've gotten so far. 

We primarily use the solution for its antivirus capabilities. It offers us good security.

I like that it doesn't take a lot of resources from the workstation.

It's a very user-friendly product. We find it quite easy to use. 

The product is very stable.

The scalability of the solution is quite good. 

The installation is pretty straightforward.

We found the technical support to be very helpful and responsive.

The solution should continue to work on its security features. It needs to offer better protection to its user base. There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level.

I've been using the solution for about six years at this point. It's been a while. I have spent a good amount of time with the product.

We have found that the solution offers good performance is very stable. I can't recall coming across bugs or glitches. It doesn't seem to crash or freeze. It's reliable.

The scalability of the product is great. You can expand it if needed. A company shouldn't have any trouble with scaling.

Currently, we have about 150 users on the product.

We've dealt with technical support in the past. Our experience has been largely positive. they are good. They have been helpful and knowledgeable about the product. they respond in a timely manner. I have no complaints about their level of service.

We found the initial setup to be straightforward and simple in terms of execution. it's not too complex. I wouldn't describe the process as difficult.

The deployment is relatively quick. For each client, it takes a matter of minutes.

We have two technical people on staff that can handle the deployment and maintenance of the product.

We did use an integrator to assist us with the initial implementation. The experience overall was quite positive. 

The solution does have add-ons that can drive up the price.

We're using the latest version of the solution. I can't speak to the exact version number, however. 

I'd rate the solution at an eight out of ten.

We've had a positive experience dealing with the solution. I would recommend it to other users, organizations, or companies. 

We are using it to protect our endpoints and servers.

It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of.

It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying.

It should have a feature similar to the Intercept X feature in Sophos.

I have been using this solution for a little over a year.

Overall, it seems pretty stable.

As far as I know, it is scalable. Currently, we have 30 users in our company. We don't have any plans to increase its usage. We're pretty static here.

I haven't had to deal with their tech support. We would go through the MSP, and the MSP generally interfaces with them. 

We were using Sophos. Our MSP had a bad experience with it, so we decided to go with ESET Endpoint Antivirus. We get it through our MSP, and it was a part of the package, and that's why we dropped Sophos.

Sophos had Intercept X on the server-side to protect the files on the server, but we had to pay extra for it to be on the endpoints. We at least had the server version, which was kind of cool.

It was straightforward. Our MSP has a script, and when you run the script, it kind of gets installed automatically. It also gets configured with their systems. It was pretty easy.

Our MSP is Tech Kollective, and they're very responsive.

It probably is less expensive than Sophos.

I would rate ESET Endpoint Antivirus an eight out of ten.

We primarily use the solution for managing the security of the endpoints.

The product is very user-friendly. It's easy to navigate and understand how to access its features is simple.

Overall, we've enjoyed using the product. It's been good.

The pricing is quite fair. It's not too expensive. We don't have any complaints.

We've found the customization to be very good.

It's not hard to integrate other products.

The stability has been very good. We haven't had any issues so far.

The initial setup is very easy. It's not a complex process.

Technical support has been very good. They are helpful and responsive.

We would like to see more options in the help menu for users. If they had more information there to help us troubleshoot or answer specific questions, that would be helpful.

I've been using the solution for four years or so.

The stability is very good. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's very robust.

I've never tried to scale the solution. We have never needed to scale the solution out and therefore never researched that aspect.

We have about 50 people on the solution currently.

Technical support has been very good. We find them to be knowledgeable and responsive. We're quite satisfied with their help we receive.

The initial setup is not difficult. It's very, very easy.

The deployment doesn't take very long. Normally, we take two or three months or so to handle the implementation from beginning to end.

We are just a customer and end-user. We are not a partner or reseller. We don't have a special relationship with the company.

I'm not sure which version of the solution we're using at this time.

I'd recommend this solution to other organizations.

On a scale from one to ten, I'd rate the solution at a nine. We've been quite happy with its capabilities.