ESET Endpoint Protection Platform Reviews

We use this solution to protect our endpoints from malware, zero-day attack, etc.

It has a clean and clear interface. The performance on the endpoint, no matter the system, its resource usage is low. We have pretty good detection, at least I feel that we don't have any major infections — we love it.

We can use this solution to perform lots of tasks, like upgrading. We can integrate with Windows. Some of the patches don't update by default, by Microsoft. We can do some software installations, in-store — which is pretty easy. Whenever we upgrade, our lives become much easier.

ESET Endpoint Security should offer more integration with multi-attack frameworks. This is very important for large corporate businesses as it would provide protection against hackers, data breaches, etc.

I have been using this solution for roughly 12 years. 

We experience some stability issues from time to time, but we can't confirm it's due to ESET. Some system tasks read past some script which makes it difficult for developing custom tasks. For normal installations, it's fine.

ESET Endpoint Security should be able to integrate with DLP better — that would be great. They already have EDR, but we don't use it. Some have more DLP functionality than others. 

They have local support here, so they're pretty good. They seem to know what we need. Overall, I'd say their support is very good.

After we upgraded to version six, it's been pretty easy to continue upgrading. It's pretty straightforward to upgrade and install. 10 years ago, this wasn't the case. We had to install each upgrade one by one. 

I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get.

They provide a free trial version. Install it and try it for yourself to see the performance and test the detection capabilities. Then you can see the result; that's what I remember the first time I tried ESET. 

Overall, on a scale from one to ten, I would give ESET Endpoint Security a rating of nine.

We primarily use the solution for endpoint security. It's used to keep our computers virus free. That's the main use case.

It has an easy user interface. The manageability is also easy. 

It's low on system resources.

The initial setup was very straightforward.

The solution is generally affordable. 

Support has been helpful and responsive. 

The maintenance is easy. 

They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations.

The API integration with our system should be better.

I've been using the solution for 15 years at this point. 

The stability and reliability are very good. I'd rate it five out of five. There are no issues with bugs or glitches. 

We have 30,000 people on the solution currently. Pretty much everyone uses it. 

It's very easy to scale up with the product and also very easy to scale down again as well.

I'd rate the scalability five out of five. 

Technical support has been very good overall. 

Positive

The initial setup was very easy. It's not complex to deploy. 

We only had three engineers involved in the implementation. It was a small team.

The deployment was quick. We had everything done in a day.

We only really need one person to maintain the solution.

We handled the initial setup in-house. We didn't need outside assistance from any consultants or integrators. 

We've seen ROI. It was pretty quickly realized as well. 

The licensing is very flexible. It can be per month, per year, or licensed over several years. It's really whatever you want. We do it per month in our company.

We find it to be generally affordable. I'd rate it a five out of five in terms of affordability.

We are partners with ESET on some products. 

We are now on the latest version of the solution. 

We use a mix of on-premises and cloud. The cloud deployment was introduced in the last year or so.

I'd rate the solution nine out of ten. I'd advise others to use the solution as it is easy to manage. 

We use ESET Endpoint Security for endpoint security. 

While it is difficult for me to comment fully on the solution, as I am still testing it on the server side and have yet to conduct endpoint testing, I do feel that it beneficial in respect of features that I cannot find with SSTM's.

I have not found the solution to be very helpful in providing endpoint security. 

As analysts, we need to do things fast. We rely on automation and on scripts, but I find this lacking in the solution. The solution lacks the automation I need. For example, should I wish to create a dynamic group, it won't appear. 

The solution is scalable, but I found the deployment part to be difficult. When it comes to deployment for the appointed client, the size of the package, 250 MB, is excessive for the limitations we face in Canada. For some regions this does not pose a problem, but in Canada it does. 

While I don't have personal experience with tech support, my understanding from my colleagues is that they are pleased with it. 

The initial setup of Azure is easier than that of the solution. 

Azure has an easier setup than ESET Endpoint Security. I am biased towards the former. 

Since we have four apps through our use of SSTM, STVM, I only make use of the Microsoft Products. This makes the integration of another Microsoft product much easier. 

I rate ESET Endpoint Security as an eight out of ten. 

This product is installed by my company's technical team as an antivirus solution.

The user interface is horrible.

I think that ESET is a little too heavy on the CPU. I have used other products where this is not necessarily the case. It is not the quickest antivirus product.

I have been using ESET for about seven months.

It hasn't crashed a single time, so it is stable in that sense. My understanding is that the decision to implement ESET was recent and we will continue to use it in the future.

The whole company is protected by ESET and we have about 120 employees.

When we have troubles then we contact our internal IT team.

I personally use the antivirus product that comes with Microsoft Windows.

My IT department pre-installed ESET before I was given the laptop to use.

This is not an expensive product.

Personally, I would just use the Microsoft antivirus that comes with Windows. If you have a special laptop or a special set of use cases then you might install a second antivirus such as this, but for myself, I would not.

I would rate this solution a seven out of ten.

Our company is a reseller for ESET (Essential Security against Evolving Threats), and we are here to sell the product to our customers. Our customers are usually using the product for antivirus and for firewall protection against threats and malware.  

The feature of the product that is most valuable is endpoint security.  

The product could be improved by having better integration with other services. Specifically, it would be good if they had better integration with Kaspersky and Nvidia (Next Version Envy and Vision).  

It is also possible that they could be a little more aggressive with malware.  

We have been using the product for five or six years.  

For the most part, the product works very well. It is stable and we do not have any bugs or glitches with this solution. The only problem that we have had is in trying to move some clients to version 6.5. In many cases, we can not uninstall or upgrade this version with the package provided. We must go with a CMD tool on safe mode to uninstall the program and install the new version that way. But this is the only bug we have experienced and it is not affecting the utility of the product. It is just a problem with the installation of the upgrade.  

We have not experienced any scalability issues with any of our clients.  

We have contacted the tech support team maybe one or two times. I would evaluate them as being very good. I have no issues with how they handle our requests. We have been satisfied with their support.  

The initial installation time can be counted in minutes or maybe a few hours. It does not take that long to get up and running.  

We are the ones who do the installations for our customers.  

I think ESET is very good. It is at the top of its game. That is the reason we choose to support and sell it. We can easily recommend it to our customers with confidence. We are very glad to support this antivirus solution.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as a ten-out-of-ten. I think that right now it is the perfect solution.  

I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version.

We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints.

I have been using ESET Endpoint Security for approximately eight years.

The scalability of ESET Endpoint Security is okay.

We have approximately 50 people using this solution in my organization.

The technical support of the solution could be better.

We previously use Symantec products and we switched to ESET Endpoint Security because it was less expensive.

The initial setup is easy.

We have one person that does the maintenance of the solution.

The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive.

I rate ESET Endpoint Security an eight out of ten.

It defends any type of malware and defends us from viruses. We also use this solution to block USB access.

ESET Endpoint Security helps with the automatic system scanning. This solution gives us real time protection.

This solution blocks the brand new malware threats. It automatically blocks them without updates.

I would like them to take more preventative measures in virus prediction. I would also like to see AI features that would do this type of prediction.

We are not a big company, so I cannot comment on scalability issues. 

They prefer online support, and I would really prefer on-site support for this solution. 

Actually our management wants to know if the vendor is actually brand oriented or marketing oriented. It is crucial for us to know we can deliver certain criterion to our employees.  In the end, when evaluating a solution like this, we focus on whether the product will give us the latest malware protection, and whether it can block and not only quarantine. In turn, we will find the best solution for our needs.

At first we thought it was a bit expensive, but we negotiated a better price.

This solution has become a security manager for our company. It provides a prevention of many different malware attacks. In terms of the current global landscape, it is a great solution.

Easy to use security solution, helps to secure connected devices against viruses in the digital world.

iOS compatibility for mobile security and parental control.

Since 2008.

None.

None.

Very good, very prompt responses. So far, frankly speaking, we have had more technical issues on our side than on the ESET side.

ESET is a top Slovak company, renowned in the industry as is their solution. Previously I tried AVG and McAfee solutions, but did not feel my device was really secure.

Straightforward.

Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK.

With pricing around €5 per month you have to provide really strong value as it is already at the level of one quarter of a telco bill.

Not really. By the time we started cooperation with ESET, their competitors didn’t even have local support in Slovakia.

We have cooperated with ESET for many years. We resell their products with orange branded versions that help us to create revenue of more than €3 million yearly.