ESET Endpoint Protection Platform Reviews

We primarily use the solution to protect our local computers from viruses and malware.

The most valuable aspect of the solution is malware protection, specifically in relation to mail.

The solution should offer more security surrounding blacklisted websites. 

It would be good if they had some sort of solution or feature that helped deal with files infected by ransomware which could be detected by the user.

I've been using the solution for 1.5 years.

The stability of the solution is good.

In Egypt, it doesn't appear to be a scalable antivirus. I'm not sure if it's advertised to be or not. Right now, we have 110 users in our company using the solution. We may increase usage to 300 users.

Technical support has been very good. They're quick to respond to any problems.

We didn't previously use a different solution. I did use Kapersky at a different company, but I didn't find it as secure.

The initial setup is very easy. Deployment took about five minutes. You don't need more than that to tune it and make everything work properly. You only need one person for administration purposes once the solution is set up.

I handled the implementation myself.

Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.

I'd recommend the solution. The security is good and it's easy to install even on an enterprise level.

I'd rate the solution eight out of ten.

The most valuable features of ESET Endpoint Antivirus are the search engine, easy firewall setup, and ransomware scans.

The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware.

I have been using ESET Endpoint Antivirus for approximately five years.

ESET Endpoint Antivirus is stable.

The scalability of the ESET Endpoint Antivirus is good.

We have 18 people in my company that uses this solution. In our customers' companies, there are approximately 1,000 people using it.

The support from ESET Endpoint Antivirus is very good.

We have only used ESET Endpoint Antivirus.

The initial setup of ESET Endpoint Antivirus is easy and takes only minutes to do.

The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus an eight out of ten.

This product is installed by my company's technical team as an antivirus solution.

The user interface is horrible.

I think that ESET is a little too heavy on the CPU. I have used other products where this is not necessarily the case. It is not the quickest antivirus product.

I have been using ESET for about seven months.

It hasn't crashed a single time, so it is stable in that sense. My understanding is that the decision to implement ESET was recent and we will continue to use it in the future.

The whole company is protected by ESET and we have about 120 employees.

When we have troubles then we contact our internal IT team.

I personally use the antivirus product that comes with Microsoft Windows.

My IT department pre-installed ESET before I was given the laptop to use.

This is not an expensive product.

Personally, I would just use the Microsoft antivirus that comes with Windows. If you have a special laptop or a special set of use cases then you might install a second antivirus such as this, but for myself, I would not.

I would rate this solution a seven out of ten.

We primarily use the solution for the endpoint and server solutions.

The solution's most valuable aspect is essentially managing a solution. The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful.

The threat protection is actually pretty good.

There was actually a feature that we were looking for but we realized that it was actually the version that we had. We had ESET Antivirus and there was another one that offers the content version, which wasn't available for us, however, they made it an upgrade to have that feature anyways. It would be nice if it was simply included.

In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network. That's a feature we actually have in force there. They have the ESET Cloud and the feature of the ESET Cloud, whereby the policies are actually pushed from the Cloud server anywhere they are. Where they are, the staff can read their information. However, currently, I have to push it to a spot on the corporate network, where they'll have a VPN to get back to the server. That is kind of bad. We actually want a hybrid, a mixed solution, whereby you have your policies locally but then, through a subscription with ESET, you can have those policies pushed to the Cloud. In the configuration, it would be ideal to have a primary location for them to go to.

That way, locally, once they are connected to this network, they can use our local server. We're on the network and it cannot detect the primary server. It actually uses the Cloud, which should be a second option within the configuration. Our policies that get replicated to the Cloud from on-premise would still need to play a significant role on the user's workstation.

If there's an incident or any malware detected on the endpoint when the user is remote when they are away from us if it could actually still use that router and report back to us and send the alerts back to the ESET Cloud, that would be great. That was one of the things we were looking for but we haven't found that. 

With ESET deployment there is an appliance. It's a virtual appliance, a network appliance. We had some difficulties when I tried to get that virtual appliance to utilize our internal certificate authority. Try as we might, we didn't find any documentation. We couldn't find any help. I contacted the company and requested some documents that weren't really useful. We had to switch back to a Windows-based solution and then we were able to go ahead and use custom certificates. The problem is the documentation from ESET regarding custom certificates based on Windows. They need to clarify that

I've been using the solution for about three years or so.

The stability of the solution is okay, however, it depends on how you connect it. We haven't had any issues so far.

We don't have more than one core server. We don't really have large servers that we need to scale out. We don't have much need to scale.

We have about 150 to 200 people on the solution currently.

Technical support is pretty good, however, we had some issues with the certificates during the setup and they didn't help us too much in that instance. I'd give them a rating of four out of five stars simply due to that instance where they proved to be unhelpful and lacked proper documentation.

While this initial setup itself was easy, we did have issues dealing with custom Windows certificates and we just couldn't get any proper documentation out of ESET. It was a headache.

Apart from that challenge that we encountered, when we switched back to Windows it was okay. It didn't take a long time.

We're using the latest version of the solution.

I don't know if it works, the Cloud solution. If it were just to migrate to ESET Cloud, I don't know if it would manage the internet traffic from the multiple clients on the server-side. I don't know if it's five years on a service agent that we need to install locally to control it and combine it.

Overall, I would rate the solution at a seven out of ten. There are a few functionalities that I wish we had, however, it's not a bad product.

We use ESET Endpoint Security for endpoint security. 

While it is difficult for me to comment fully on the solution, as I am still testing it on the server side and have yet to conduct endpoint testing, I do feel that it beneficial in respect of features that I cannot find with SSTM's.

I have not found the solution to be very helpful in providing endpoint security. 

As analysts, we need to do things fast. We rely on automation and on scripts, but I find this lacking in the solution. The solution lacks the automation I need. For example, should I wish to create a dynamic group, it won't appear. 

The solution is scalable, but I found the deployment part to be difficult. When it comes to deployment for the appointed client, the size of the package, 250 MB, is excessive for the limitations we face in Canada. For some regions this does not pose a problem, but in Canada it does. 

While I don't have personal experience with tech support, my understanding from my colleagues is that they are pleased with it. 

The initial setup of Azure is easier than that of the solution. 

Azure has an easier setup than ESET Endpoint Security. I am biased towards the former. 

Since we have four apps through our use of SSTM, STVM, I only make use of the Microsoft Products. This makes the integration of another Microsoft product much easier. 

I rate ESET Endpoint Security as an eight out of ten. 

I use the solution for the detection and mitigation of threats.

This solution has a traditional antivirus, I believe that signature-based detection is most valuable.

We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection.

The solution is on-premise and many of our agents if they are out of the network, can hardly communicate.

I have been using the solution for three years.

The stability depends on the use case. Based on our organization, it is not that reliable. We do require some more advanced endpoint security solution such as the EDR capability.

The scalability is very good. If you need to increase the number of systems then it is flexible and able to be scaled. We have approximately 500 users using the solution in my organization.

I have experienced great customer support from the solution, they were responsive. 

The installation was complicated.

The solution was implemented by our IT infrastructure team. I am not aware of what challenges they had faced, but they had faced a number of challenges.

The license is annually, and the price is low compared to competitors.

I would recommend this solution only if they can add additional features. ESET have an EDR capable solution. However, they should combine the EPP and EDR together. When they can be simultaneously used I think it will be better and more towards perfection.

I rate ESET Endpoint Security a six out of ten.

It defends any type of malware and defends us from viruses. We also use this solution to block USB access.

ESET Endpoint Security helps with the automatic system scanning. This solution gives us real time protection.

This solution blocks the brand new malware threats. It automatically blocks them without updates.

I would like them to take more preventative measures in virus prediction. I would also like to see AI features that would do this type of prediction.

We are not a big company, so I cannot comment on scalability issues. 

They prefer online support, and I would really prefer on-site support for this solution. 

Actually our management wants to know if the vendor is actually brand oriented or marketing oriented. It is crucial for us to know we can deliver certain criterion to our employees.  In the end, when evaluating a solution like this, we focus on whether the product will give us the latest malware protection, and whether it can block and not only quarantine. In turn, we will find the best solution for our needs.

At first we thought it was a bit expensive, but we negotiated a better price.

This solution has become a security manager for our company. It provides a prevention of many different malware attacks. In terms of the current global landscape, it is a great solution.

I use ESET Endpoint Security to detect malware.

ESET Endpoint Security's best feature is that it's invisible until it detects a problem.

ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365.

I've been using ESET Endpoint Security for more than five years.

I've had no problems with ESET Endpoint Security's stability.

ESET Endpoint Security is very scalable - we scaled up and down by a few hundred users in a month with no problems.

I'm really satisfied with ESET's technical support, they solve all of our problems immediately.

The initial setup was quick and easy.

I advise anybody considering ESET Endpoint Security to find a good partner to implement it. I would rate ESET Endpoint Security as eight out of ten.