Management console, where you can manage all devices on the network from your PC.
Senior Systems Engineer at a tech services company with 51-200 employees
Management console enables managing all devices from a PC; good for a small business
What is most valuable?
How has it helped my organization?
Management console means I don’t have to physically go and update the PCs. I can check their status from my desktop.
What needs improvement?
Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know).
For how long have I used the solution?
One and a half years.
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ESET Endpoint Protection Platform
November 2024
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What do I think about the stability of the solution?
No. Assuring all users that all types of malware/ransomware is covered...
What do I think about the scalability of the solution?
No.
How are customer service and support?
An eight out of 10.
Which solution did I use previously and why did I switch?
Yes, we switched as ESET was easier to use, has management console functions, and the application is cost-friendly for a small business.
How was the initial setup?
Yes. Phone support provided was great and the GUI steps are easy to follow.
What's my experience with pricing, setup cost, and licensing?
If you are running a small business and don’t need an over-the-top product, ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support has been marvelous.
Which other solutions did I evaluate?
Yes, I looked at McAfee, Norton, and Malwarebytes.
What other advice do I have?
ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support is great, and they always get back to you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Manager at a tech company with 51-200 employees
ESET Smart Security 5 is a powerful internet security suite
Buyer's Guide
ESET Endpoint Protection Platform
November 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
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I used Eset Smart Security in the passed four years and two big cons are that initial scan took longer than expected and for me it was difficult to install first time.