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it_user679446 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 51-200 employees
Consultant
Management console enables managing all devices from a PC; good for a small business

What is most valuable?

Management console, where you can manage all devices on the network from your PC.

How has it helped my organization?

Management console means I don’t have to physically go and update the PCs. I can check their status from my desktop.

What needs improvement?

Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know).

For how long have I used the solution?

One and a half years.

Buyer's Guide
ESET Endpoint Protection Platform
November 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

No. Assuring all users that all types of malware/ransomware is covered...

What do I think about the scalability of the solution?

No.

How are customer service and support?

An eight out of 10.

Which solution did I use previously and why did I switch?

Yes, we switched as ESET was easier to use, has management console functions, and the application is cost-friendly for a small business.

How was the initial setup?

Yes. Phone support provided was great and the GUI steps are easy to follow.

What's my experience with pricing, setup cost, and licensing?

If you are running a small business and don’t need an over-the-top product, ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support has been marvelous.

Which other solutions did I evaluate?

Yes, I looked at McAfee, Norton, and Malwarebytes.

What other advice do I have?

ESET is a good product. Cost-friendly and easy to manage for a small number of devices on the network. Phone support is great, and they always get back to you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1143 - PeerSpot reviewer
Network Manager at a tech company with 51-200 employees
Vendor
ESET Smart Security 5 is a powerful internet security suite

Valuable Features:

Resource use is very impressive as it has smallest impact on CPU and RAM.Provided features are ThreatSense technology, Antispyware, Host-Based Intrusion Prevention System (HIPS), Cloud-Enhanced Whitelisting, Antispam, Intelligent firewall, Gamer mode and Parental controls which are more than enough for appropriate security and protection.Control interface is clear and easy to use with main items available in the left had pane.SysInspector is available for advanced users to look at active processes, critical files, network connections and drivers to identify any unwanted programs affecting the system.

Room for Improvement:

Malware detection is good but repairing is not always up to the markInitial scan is slow

Other Advice:

ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
November 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user1155 - PeerSpot reviewer
Manager of eCommerce at a tech company with 51-200 employees
Vendor
powerful, but not the best level of protection against viruses

Valuable Features:

- guard against any threats that you are on social networks, in sailing, work, play online or exchange data via removable media. - The program is classified among the first in the field of protection and the most competitive. - Detects viruses and then destroys them professionally - saves battery for your laptop because it is not greedy with the RAM and CPU - protection for three PCs with just one license

Room for Improvement:

- problem with updating Zonealarm (at time) - vulnerability protection mode is only for 32-bits of architecture - difficult to uninstall - It has a very inconvenient way of activating the beta NIS when you have to type in the key

Other Advice:

I used Norton Internet Security Suite two years ago. I remarked that the improvement and protection tool, specifically in version 2012, should have included a professional panel, like putting in a restore point of the total system. It is not very greedy with the RAM and processor, which allows you to save battery.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

I used Eset Smart Security in the passed four years and two big cons are that initial scan took longer than expected and for me it was difficult to install first time.

Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.