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TAYIM Henri - PeerSpot reviewer
System Administrator at a transportation company with 10,001+ employees
Real User
Beneficial malware defense, useful notifications, but mobile coverage could improve
Pros and Cons
  • "There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
  • "ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."

What is our primary use case?

When I was still in Cameroon, I was working for an insurance company called Activa and then we were looking for something different than our current security solution Symantec. We were looking around for a solution and someone contacted us who was proposing ESET Endpoint Antivirus. They gave us a trial version for three months, and during the three months, we put in place a type of proof of concept with some servers, virtual machines, and desktops.  

After that three-month trial period was extended, but unfortunately, the company was not convinced by the product, and the managers decided to use another solution called SentinelOne.

What is most valuable?

There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good.

When you are using your bank account and your bank card, to do some transaction you will be informed that you are then running under some risk, and then they will then suggest you open a secure page and then use that card inside that secure page. There are some other good website features, such as parental controls. You can prevent your kids from going from one site to another.

When we did the proof of concept on our company we realized that the performance of that server was improved. Users were having access to that server faster than while using the previous security solution. The workload on that server was not enough maybe, but it was a great difference which using ESET Endpoint Antivirus.

What needs improvement?

ESET Endpoint Antivirus could improve the mobile device experience by having more coverage.

For how long have I used the solution?

I have used ESET Endpoint Antivirus within the late 12 months.

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How are customer service and support?

The support we received was very good during our trial experience. We were contacted regularly about our experience. We were asked if we faced any difficulties and the agent was nice. We were satisfied with the support.

Which solution did I use previously and why did I switch?

We have used Symantec, SentinelOne, Trend Micro Apex One, and Trend Micro Office Scan.

The feature I saw on Symantec was not available on the version we were using in our proof of concept of ESET Endpoint Antivirus. However, I would have liked to have tested the EDR solution from ESET.

How was the initial setup?

ESET Endpoint Antivirus is not difficult to implement.

What other advice do I have?

If I can separate the home product from corporate products. The home product is better than the corporate solution. The ESET Endpoint Antivirus home solution has a bit of an advantage.

I rate ESET Endpoint Antivirus a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ESET Support at a computer software company with 11-50 employees
Reseller
Top 5
It's a fast, reliable solution that doesn't use a lot of system resources
Pros and Cons
  • "ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
  • "It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."

What is our primary use case?

ESET Endpoint Antivirus is a solution for customers with workstations tied to the company network. It's a base ESET product for endpoint protection. 

How has it helped my organization?

A fast, effective, and lightweight product for endpoint protection. You don't see it until it reports found malware.

What is most valuable?

ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources. If your devices don't have much RAM, having an antivirus solution that doesn't use many resources is critical.

What needs improvement?

It would be nice to have more features in vulnerability scanning, which I believe will happen eventually because it already has some basic functionalities.

For how long have I used the solution?

I have used Endpoint Antivirus for 16 years.

What do I think about the stability of the solution?

I rate ESET Endpoint Antivirus 10 out of 10 for stability.

What do I think about the scalability of the solution?

Everything depends on how well you've built your network. If your network is centralized, has good bandwidth, and you have the correct set of permissions, you'll have no problem deploying ESET. If your network topography is decentralized, you'll need more steps. Also, there is a cloud solution. The cloud-based ESET Protect server can manage up to 50,000 computers, so keep it in mind if you have more. 

ESET Endpoint Antivirus is a proven product, built for the last 35 years, brushed and polished to perfection. Customers rarely see malfunctioning of any kind, and if it happens, support will take care of it immediately. There are five different methods to deploy protection on endpoints, with the ability to set the smallest detail in the process. And pretty much everything works flawlessly. There are no limitations to the number of distribution points, number of administrators, configurations of permission sets, or anything that can interfere with the solution's scalability.

How are customer service and support?

The customer support is better than the product. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate ESET Endpoint Antivirus 10 out of 10 for all it is. It's a proven product, polished to perfection, and in the top five products globally. It isn't complicated to set up; believe me, I've been deploying it for 16 years. ESET has been in this field for a long time, so everything is mature and seamless. 

The deployment time depends on the network size. From a few hours for the network of 30 endpoints, including the ESET Protect server deployment, to a few days if you have thousands of endpoints and other solutions that need removal.

What about the implementation team?

We deployed the solution in-house.

What's my experience with pricing, setup cost, and licensing?

I rate ESET Endpoint Antivirus a seven out of 10 for affordability, but it lacks features that some pricier products have. The price of Endpoint Antivirus is somewhere in the middle regarding the competitors. It's a decent value. There aren't any additional costs, and the solution is low-maintenance on the customer's end. 

What other advice do I have?

I rate ESET Endpoint Antivirus a nine out of 10 overall. Some minor improvements could be made, but customers are happy with Endpoint Antivirus. You don't see it as it's very low on resources, but it's a powerful endpoint client packed with functionalities that can make a difference between hacked and a healthy network.

I recommend using Endpoint Antivirus with ESET Protect server for centralized management, maximum security policies, and automatic isolation tasks for eventualities. A better product, ESET Endpoint Security, brings web control, anti-spam filtering, and a firewall to control the network traffic on your endpoints. The antivirus solution doesn't have those features, so consider the latter if you need those additional functionalities. ESET Endpoint Security also has a secure browser that encrypts communication between the keyboard and the browser. This feature is crucial for banking services and anything online where you're typing in sensitive information or user credentials.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Serbia, reseller
PeerSpot user
Buyer's Guide
ESET Endpoint Protection Platform
January 2025
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Sam  Mathai - PeerSpot reviewer
Director Cloud Services at Corrus Cloud Services
Real User
Top 10
Stable, and mature, but the documentation has room for improvement
Pros and Cons
  • "The solution is stable."
  • "The migration between on-prem and cloud has room for improvement."

What is our primary use case?

The primary use case of the solution is to manage endpoint security.

What is most valuable?

ESET Endpoint Security's ransomware protection is good.

What needs improvement?

The support and documentation have room for improvement.

The migration between on-prem and cloud has room for improvement.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

We previously used Microsoft Defender but it is not as mature as ESET Endpoint Security.

How was the initial setup?

The on-prem deployment is not straightforward but the cloud deployment is easy.

What other advice do I have?

I give the solution a seven out of ten.

We have 200 people using the solution.

We have two admin people managing the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Vice President at Adamevejp
Real User
Top 20
Simple to use, easy to transfer to new endpoints, and reasonably priced
Pros and Cons
  • "The product does not slow down the machine."
  • "There are no areas for improvement. It does everything the consumer needs."

What is our primary use case?

I'm primarily using the solution as an antivirus at home. It is a form of endpoint security.

What is most valuable?

Being in IT, I understand the importance of having security. This works well for me. It's easier to use than other options, for example, McAfee.

The product does not slow down the machine.

It's very simple, and I have no issues with it. It does what it needs to do. It's clean.

The solution offers good protection.

It alerts me when Windows needs to be updated. The product lets me know every time there's a Windows update, I need to go through it to make sure that all the patches are done.

It is easy to set up. 

It is stable. 

The pricing is very reasonable.

What needs improvement?

There are no areas for improvement. It does everything the consumer needs. 

For how long have I used the solution?

I've used the solution for four to five years. 

What do I think about the stability of the solution?

The solution is stable. It's active in the back end without slowing me down. I haven't had any stability issues. 

What do I think about the scalability of the solution?

I'm only using it at home for personal use. 

How are customer service and support?

I've never needed to contact technical support. 

Which solution did I use previously and why did I switch?

I'm also familiar with McAfee. I've also used Norton in the past. They tend to slow down machines. 

How was the initial setup?

The deployment is very fast. It takes maybe five minutes, depending on the download speed. It's pretty easy to implement. It's not complex. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not overly expensive. I do a two or three-year license for less than $100. I tend to wait for a promotion to get a discount. 

What other advice do I have?

I'm a customer and end-user.

I'd recommend the solution to others. It's easy to use. It's easy to deactivate an endpoint and add a new one. The license carries over to the new machine with ease. If I buy a new machine tomorrow, I can just transfer over my ESET. 

I'd rate the solution ten out of ten. They are excellent in many areas. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aqeel Junaid - PeerSpot reviewer
Junior Executive - Information Security at sunshine holdings
Real User
Top 5Leaderboard
Lacking visability and management, but scales well
Pros and Cons
  • "ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
  • "The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."

What is our primary use case?

We are using ESET Endpoint Security for monitoring our devices for security threats.

What needs improvement?

The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately three years.

What do I think about the stability of the solution?

ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable.

What do I think about the scalability of the solution?

We have approximately 800 endpoint users using this solution.

The scalability of ESET Endpoint Security is good.

How are customer service and support?

I have not used the support from ESET Endpoint Security.

Which solution did I use previously and why did I switch?

I have not used other solutions prior to ESET Endpoint Security.

How was the initial setup?

The deployment time depends on how many devices the user has. It typically can be done in one day.

What about the implementation team?

I did the deployment of the solution with a team of three.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable.

Which other solutions did I evaluate?

I did evaluate other solutions before choosing ESET Endpoint Security.

What other advice do I have?

We have three people that do the maintenance of the solution.

I would not recommend this solution depending on the company and the number of employees using it.

I rate ESET Endpoint Security a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Wai KongWong - PeerSpot reviewer
Information security consultant at Ypsilon System
Real User
Top 5
Reliable, good support, and low maintance
Pros and Cons
  • "ESET Endpoint Security is stable, I did not have any issues with it."
  • "ESET Endpoint Security could improve EDR integration."

What is our primary use case?

I am using ESET Endpoint Security for our basic protection. 

What needs improvement?

ESET Endpoint Security could improve EDR integration.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately two years.

What do I think about the stability of the solution?

ESET Endpoint Security is stable, I did not have any issues with it.

What do I think about the scalability of the solution?

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

How are customer service and support?

We use our local distributor for support and they are very good and friendly.

Which solution did I use previously and why did I switch?

I previously used Symantec and BitDefender.

How was the initial setup?

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

What about the implementation team?

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is hard to justify even if the EDR operates well.

What other advice do I have?

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buchanan MI Tax Preparer at Helping Hands Accounting LLC
Real User
Reasonable solution that works in the background
Pros and Cons
  • "They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
  • "It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."

What is our primary use case?

My primary use case for ESET Endpoint Security is internet security.

What is most valuable?

There are two things I like the most about ESET Endpoint Security. One, it's a seamless update. In other words, it updates all in the background. You don't have to restart your computer after an update. It takes care of itself, updates all the time, and stays up to date. It automatically installs those updates, similar to what Windows does. 

The second biggest ESET Endpoint Security plus is the value. They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me.

There is another nice ESET Endpoint Security feature: you can shut it off for 10 minutes and then turn it back on. 

What needs improvement?

For the most part, I'm really satisfied with ESET Endpoint Security. It works in the background and that is one of the reasons that I went with this solution. It doesn't bog down my computer, for the most part. That's probably one of the things that could be improved. It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely. 

For how long have I used the solution?

I've had ESET Endpoint Security on all my computers for four or five years, maybe even longer. 

What do I think about the stability of the solution?

I have never really had the solution crash. It's super stable. 

There have been some times that I've had problems connecting to different computers, but I resolved this issue by temporarily shutting off the solution for a few minutes.

How are customer service and support?

ESET Endpoint Security's tech support is very responsive. I don't get an answer back from them in five minutes, but the few times that I've had to talk to somebody, for instance, for license renewal, I usually hear back within 24 hours. That's very responsive in my opinion.

What's my experience with pricing, setup cost, and licensing?

I cover, I think, eight computers and it turns out to be right around $50 for three years. It's a very reasonable solution. I like that.

What other advice do I have?

Once you install it, it is very stable because you don't have to renew it every year. You just do an install and know you're protected. The installation is also hassle-free.

Overall, I would give this solution a nine out of 10 for performance. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kaveesha Liyanage - PeerSpot reviewer
Student at University of Huddersfield
Real User
Top 5
Offers parental control options and easy-to-setup
Pros and Cons
  • "It can block certain web pages that may contain viruses or pose a threat to the computer."
  • "The problem was that it didn't support Windows 7."

What is our primary use case?

ESET Endpoint Antivirus has several useful features. Firstly, it offers parental control options, allowing users to manage and restrict access for children. Additionally, it can block certain web pages that may contain viruses or pose a threat to the computer.

What needs improvement?

The problem was that it didn't support Windows 7. That's why I had to switch temporarily. So it should be more compatible with different operating systems.

For how long have I used the solution?

I have been using this solution for a year. I am using the latest version. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is not ten because it does not support Windows 7. 

What do I think about the scalability of the solution?

The scalability of the solution is good. Only I am using the solution. 

How was the initial setup?

The initial setup was fine. It was easy. It took less than an hour to deploy. 

What about the implementation team?

It was done in-house. I needed technical help while trying to update it to Windows 7. And I still wasn't able to do it. 

What's my experience with pricing, setup cost, and licensing?

I paid for a yearly license. It is not expensive; the pricing model is fine. 

What other advice do I have?

I am satisfied with ESET Endpoint Antivirus. I would definitely recommend using the solution. It is easy to use and a good solution. 

Overall, I would rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros sharing their opinions.