ESET Endpoint Protection Platform Reviews

I use the solution in my company for endpoint protection, as it gives you a full security package.

The most valuable feature of the solution is that it is easy to use and maintain while also being fully encrypted. The tool gives you a lot of possibilities and a zero-day policy for the threats, meaning the antivirus provides you with a zero-day policy.

I feel that there should be a little more explanation provided by the solution regarding its installation process and which other products users should choose. On the solution's website, it is sometimes difficult to figure out how to download the exact product associated with your purchased license.

The product should offer more documentation.

The product's pricing has certain shortcomings and is an area where improvements are required.

I have been using ESET Endpoint Protection Platform for four years.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 30 to 40 people in my company currently use the product.

In my company, we did not face any technical issues, and because of this, we had to contact the solution's support team. If there was a situation where my company required technical support from ESET, I believe that the solution's experts would be really good. My company has not faced a situation where we had to contact technical support in the past four years. I rate the technical support a ten out of ten.

Positive

From one to ten, I rate the product's initial setup phase an eight as an IT admin, where one means it is a difficult phase, and ten means it is an easy process.

The solution is deployed on the cloud model.

The solution can be deployed in an hour. The time required to deploy the product to something that depends on the size of the company. In smaller and medium-sized companies, the product can be deployed in a few hours. In large companies, the deployment process may take a few days or a week to be completed.

Around one to fifty people were involved in the product implementation process.

Price-wise, the product is not very expensive. Based on all the features provided by the solution, I see that the product is ranked as number one in the markets in our country right now. The aforementioned areas consist of the reasons why my company chose the tool.

I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive.

In our company, we thought that Microsoft might release the best antivirus solution in the next two or three years, but nothing happened. Microsoft ended up offering a basic security package to deal with threats. ESET gives you a complete security package in areas like sandboxing and networking. Microsoft just basically has Microsoft Defender and some basic firewall tools. In my company, we are working with a lot of sensitive data, and it was the main reason why we chose ESET Endpoint Protection Platform for security purposes in our company.

It would be difficult to describe the feature of the tool that has been the most effective in enhancing my company's security posture. A person just needs to download the tool and install it, and that is all that is required for the tool to work. The product basically scans the PCs all the time, along with all the machines for viruses. The product generally works in the background.

The multi-layer protection approach is mostly used in areas like networking. For the endpoints, my company is protected from ESET, as it protects all the layers in the area of networking.

I would recommend the tool to others, but still it depends on each company, considering the area they are working. Basically, if you need a fully-integrated antivirus solution, you need to get a solution that doesn't disturb the end users, while it is easy to use, easy to maintain and it just works fine.

With ESET Endpoint Protection Platform, there are a lot of purposes for which one could use AI for security. I did not know that ESET Endpoint Protection Platform uses AI. If ESET Endpoint Protection Platform plans to include some AI elements in the tool, it would be great.

I rate the tool a nine out of ten.

I am using ESET Endpoint Security for our basic protection. 

ESET Endpoint Security could improve EDR integration.

I have been using ESET Endpoint Security for approximately two years.

ESET Endpoint Security is stable, I did not have any issues with it.

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

We use our local distributor for support and they are very good and friendly.

I previously used Symantec and BitDefender.

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

The cost of the solution is hard to justify even if the EDR operates well.

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

The primary use case of the solution is to manage endpoint security.

ESET Endpoint Security's ransomware protection is good.

The support and documentation have room for improvement.

The migration between on-prem and cloud has room for improvement.

I have been using the solution for three years.

The solution is stable.

We previously used Microsoft Defender but it is not as mature as ESET Endpoint Security.

The on-prem deployment is not straightforward but the cloud deployment is easy.

I give the solution a seven out of ten.

We have 200 people using the solution.

We have two admin people managing the solution.

We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well.

We install the product in a standard way as a product. The primary purpose is to protect computers from viruses and ransomware. There are no special features that we particularly like apart from its basic protection functions.

The software has room for improvement in terms of CPU and other resource usage. A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM. There are many unused features, and sometimes false threats cause unnecessary alarms.

We have used the solution for almost eight years.

In terms of stability, I can rate it at nine out of ten. It is stable.

In terms of scalability, I can rate it eight or nine out of ten. We have no issues with its scalability.

I would rate customer service around six or seven out of ten. Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies. It heavily depends on the interlocutor and the case at hand.

Neutral

The initial setup is not difficult. As advisors, we can install it without any issue.

We install the solutions ourselves as we are advisors.

We have known these brands for a long time, which is the main reason we sell them.

The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors. Other brands can have lower prices, making it challenging to sell for large protection to clients.

Based on my experience, I would recommend ESET Endpoint Protection Platform to others. I rate the solution overall a seven out of ten.

We are using ESET Endpoint Security for monitoring our devices for security threats.

The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.

I have been using ESET Endpoint Security for approximately three years.

ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable.

We have approximately 800 endpoint users using this solution.

The scalability of ESET Endpoint Security is good.

I have not used the support from ESET Endpoint Security.

I have not used other solutions prior to ESET Endpoint Security.

The deployment time depends on how many devices the user has. It typically can be done in one day.

I did the deployment of the solution with a team of three.

There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable.

I did evaluate other solutions before choosing ESET Endpoint Security.

We have three people that do the maintenance of the solution.

I would not recommend this solution depending on the company and the number of employees using it.

I rate ESET Endpoint Security a five out of ten.

I use for ESET Endpoint Antivirus to protect my personal and business files.

The performance of the solution is very good it does not impact my hardware and is user-friendly.

The solution could improve by having higher-level security and reporting.

I have been using ESET Endpoint Antivirus for approximately six years.

ESET Endpoint Antivirus is stable.

I have found ESET Endpoint Antivirus scalable.

We have approximately 150 users using this solution.

I have not faced an issue that I would need to contact the support.

I have used Kaspersky and Trend Micro previously.

The installation is straightforward.

When comparing ESET Endpoint Antivirus to other antivirus programs, such as Trend Micro or Kaspersky, it is the best. The other two were too heavy on the system resources, it consumes a lot of hardware. Additionally, they could not detect auto-run viruses.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

My primary use case for ESET Endpoint Security is internet security.

There are two things I like the most about ESET Endpoint Security. One, it's a seamless update. In other words, it updates all in the background. You don't have to restart your computer after an update. It takes care of itself, updates all the time, and stays up to date. It automatically installs those updates, similar to what Windows does. 

The second biggest ESET Endpoint Security plus is the value. They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me.

There is another nice ESET Endpoint Security feature: you can shut it off for 10 minutes and then turn it back on. 

For the most part, I'm really satisfied with ESET Endpoint Security. It works in the background and that is one of the reasons that I went with this solution. It doesn't bog down my computer, for the most part. That's probably one of the things that could be improved. It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely. 

I've had ESET Endpoint Security on all my computers for four or five years, maybe even longer. 

I have never really had the solution crash. It's super stable. 

There have been some times that I've had problems connecting to different computers, but I resolved this issue by temporarily shutting off the solution for a few minutes.

ESET Endpoint Security's tech support is very responsive. I don't get an answer back from them in five minutes, but the few times that I've had to talk to somebody, for instance, for license renewal, I usually hear back within 24 hours. That's very responsive in my opinion.

I cover, I think, eight computers and it turns out to be right around $50 for three years. It's a very reasonable solution. I like that.

Once you install it, it is very stable because you don't have to renew it every year. You just do an install and know you're protected. The installation is also hassle-free.

Overall, I would give this solution a nine out of 10 for performance. 

We are a reseller and this is one of the products that we use ourselves, as well as recommend it to other companies.

The primary use case is as an anti-virus.

This product is very good at what it does. It's very pro-active and not reactive.

If you're running a company, it makes administration a lot easier.

The most valuable feature of this solution is the management. The management center to it is fantastic. I set it up so that it goes over the internet from one site to another, and they're all held centrally.

I don't need to tamper with this solution every day. Rather, it lets me know when there is a problem and then sorts it out.

It has a continually updated database of heuristics for virus detection.

In addition to anti-virus, it will tell you whether your machine needs updates. It will send a red flag if your OS is out of date, or if there are any viruses.

This solution is very easy to use.

ESET will provide you with free training if you need it.

Everything has some kind of room for improvement.

Technical support for this solution is wonderful. The team is very good.

I have used nearly all of these kinds of solutions throughout my career, and this is the one that I tend to go back to because it's all there. Specifically, I have used AVG, Norton, Avast, and BullGuard.

ESET does not have a heavy footprint like Norton. 

When I first tried ESET many years ago, it was not as straightforward to use, but it was very good for administration and networks. The fact that it would scan the entire structure of the machine and any drives, in a corporate situation, was quite valuable. After this, I started using it myself and realized just how easy it is to use.

The initial setup of this solution can be a bit confusing if you don't know what you're doing. That said, if you're buying this solution then you are planning on rolling it out across a complete network. In this case, you will have the relevant knowledge so it's quite easy

This solution is a good value for the money.

Cisco has been marketing its Umbrella solution, and it is a very good product, but it is also very expensive. It is not economical, whereas ESET falls perfectly right across the board in terms of price and functionality.

This is a good, all-in product. Even the home, end-user products by this vendor are very good. If you're serious about endpoint security then this is the only product you will need because it's a one-stop solution.

I would rate this solution a nine out of ten.