ESET Endpoint Protection Platform Reviews

We primarily used the solution for endpoint security. 

The overall security capability of the product is pretty reliable. It's a traditional product in terms of all its features that are common on the market. It was good, easy to configure, and easy to use. From that perspective, it is a pretty decent product. 

It did a very good job whenever it detected viruses and malware.

It was easy to set up.

The capabilities of the solution are rapidly improving. 

I saw a bunch of false positives which need to be fixed. They were not detailed. These false positives were not happening with other products which I saw. These false positives shouldn't even be there. They need to take a look at why they were happening and resolve the issue. 

There may be some configuration changes required, depending on the use case. 

The pricing could always be better. 

Easier functionality would be better.

I'd like to see fewer add-ons and a more basic solution under a single product. Right now, everybody shows EDR as a separate thing. 

I've used the solution for one year. 

In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues.

The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes. 

For a mid-size company of a couple of hundred users of up to around 500 users, the solution will be fine. Even if you have a couple of thousand users, it still will be fine. Especially when you're dealing with the cloud, it scales well. The service provider manages the instance and you don't have to worry about a drop in quality.

On the technical support front, I bought the product from Hungary. The support is done by the partners; the support is not coming from the OEM. That is a very distinctive thing over here, which has to be noted. Many resellers have support capabilities. Therefore, we didn't deal directly with ESET. We would talk directly to partners. I've always appreciated their work. 

Positive

I had Microsoft Defender to use, so that is why I moved away from ESET.

I've also used McAfee, Trend Micro, and Symantec.

Maybe two years back, ESET was a product that would be a mid-range product. Sentinel One and ESET maybe would compete with each other along with Kaspersky and stuff like that. In contrast, McAfee, Symantec, Defender, and Trend Micro would come in the top bracket in terms of the top performance, along with CrowdStrike and stuff like that.

Nowadays, that scene has changed drastically. Defender is there as a professional, full-throttle product. That's one aspect. Symantec is still there on the top of the pile. McAfee is losing its place since they've messed up with the build and all the stuff. Trend Micro is also almost there on the top of the pile, yet not exactly on top of them, however, they're pretty much there. Brands like CrowdStrike, et cetera, are beginning to step in into the top of the pile in terms of their technology. ESET is also closing that gap in terms of their abilities.

The setup is very simple. I have worked with other products like McAfee, Trend Micro, and Symantec, so I don't see any difference in terms of how the basic configuration has to be done. It's only the initial thing of understanding what is where in the product settings. It's as simple as that. Once you know that, you know one product pretty well. It's just a matter of a few hours of adapting to the product.

I'd rate the ease of setup at a four out of five. 

I was able to implement and maintain the solution myself. 

It is self-maintaining. That said, we'll have to make occasional checks administratively to ensure things keep working the way they are supposed to work.

I handled the initial setup myself. I did not need to deal with any outside consultants or integrators.

I had a yearly subscription. In November, the subscription expired, and I stopped using it.

The price is pretty affordable. For 200 or so users, it might cost around $10,000 or so. That is for a first-time purchase. A renewal may come in at $7,000 to $8,000, or around 20% to 30% less. This is a rough estimate of what to expect.

My renewal, for 160 users, would have been about $6,000.

I'd rate the pricing three out of five in that they offer industry-standard pricing, and you can negotiate with them to work on the cost. 

I'm a consultant. I don't use it myself. I merely deploy it and work with clients that use it. 

I'd rate the solution eight out of ten. 

ESET Endpoint Antivirus is a solution for customers with workstations tied to the company network. It's a base ESET product for endpoint protection. 

A fast, effective, and lightweight product for endpoint protection. You don't see it until it reports found malware.

ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources. If your devices don't have much RAM, having an antivirus solution that doesn't use many resources is critical.

It would be nice to have more features in vulnerability scanning, which I believe will happen eventually because it already has some basic functionalities.

I have used Endpoint Antivirus for 16 years.

I rate ESET Endpoint Antivirus 10 out of 10 for stability.

Everything depends on how well you've built your network. If your network is centralized, has good bandwidth, and you have the correct set of permissions, you'll have no problem deploying ESET. If your network topography is decentralized, you'll need more steps. Also, there is a cloud solution. The cloud-based ESET Protect server can manage up to 50,000 computers, so keep it in mind if you have more. 

ESET Endpoint Antivirus is a proven product, built for the last 35 years, brushed and polished to perfection. Customers rarely see malfunctioning of any kind, and if it happens, support will take care of it immediately. There are five different methods to deploy protection on endpoints, with the ability to set the smallest detail in the process. And pretty much everything works flawlessly. There are no limitations to the number of distribution points, number of administrators, configurations of permission sets, or anything that can interfere with the solution's scalability.

The customer support is better than the product. 

Positive

I rate ESET Endpoint Antivirus 10 out of 10 for all it is. It's a proven product, polished to perfection, and in the top five products globally. It isn't complicated to set up; believe me, I've been deploying it for 16 years. ESET has been in this field for a long time, so everything is mature and seamless. 

The deployment time depends on the network size. From a few hours for the network of 30 endpoints, including the ESET Protect server deployment, to a few days if you have thousands of endpoints and other solutions that need removal.

We deployed the solution in-house.

I rate ESET Endpoint Antivirus a seven out of 10 for affordability, but it lacks features that some pricier products have. The price of Endpoint Antivirus is somewhere in the middle regarding the competitors. It's a decent value. There aren't any additional costs, and the solution is low-maintenance on the customer's end. 

I rate ESET Endpoint Antivirus a nine out of 10 overall. Some minor improvements could be made, but customers are happy with Endpoint Antivirus. You don't see it as it's very low on resources, but it's a powerful endpoint client packed with functionalities that can make a difference between hacked and a healthy network.

I recommend using Endpoint Antivirus with ESET Protect server for centralized management, maximum security policies, and automatic isolation tasks for eventualities. A better product, ESET Endpoint Security, brings web control, anti-spam filtering, and a firewall to control the network traffic on your endpoints. The antivirus solution doesn't have those features, so consider the latter if you need those additional functionalities. ESET Endpoint Security also has a secure browser that encrypts communication between the keyboard and the browser. This feature is crucial for banking services and anything online where you're typing in sensitive information or user credentials.

The primary use case of the solution is to manage endpoint security.

ESET Endpoint Security's ransomware protection is good.

The support and documentation have room for improvement.

The migration between on-prem and cloud has room for improvement.

I have been using the solution for three years.

The solution is stable.

We previously used Microsoft Defender but it is not as mature as ESET Endpoint Security.

The on-prem deployment is not straightforward but the cloud deployment is easy.

I give the solution a seven out of ten.

We have 200 people using the solution.

We have two admin people managing the solution.

ESET Endpoint Security’s most valuable feature is the management console. Additionally, it doesn’t need a high-performing CPU for software servers. It has the best security feature as well. It provides 100% security by detecting dangerous web pages and illegal sources.

The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additional agents for it at present.

We have been using ESET Endpoint Security for three years. At present, we are using the latest version.

I rate the product’s stability a nine out of ten.

The product is highly scalable. I rate its scalability a ten out of ten. There are 150 users in one organization and 25 users in another organization that I manage. It is suitable for medium businesses.

The product’s initial setup is straightforward and fast. I rate the process a nine or ten out of ten. It requires minimal technical staff for deployment.

I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.

ESET Endpoint Security is a good product for finding new devices and alerting administrators. It has always succeeded compared to other solutions. I never have a problem with security using it. It provides 100% safety for the environment and users.

I rate it an eight out of ten.

ESET Endpoint Antivirus has several useful features. Firstly, it offers parental control options, allowing users to manage and restrict access for children. Additionally, it can block certain web pages that may contain viruses or pose a threat to the computer.

The problem was that it didn't support Windows 7. That's why I had to switch temporarily. So it should be more compatible with different operating systems.

I have been using this solution for a year. I am using the latest version. 

I would rate the stability a nine out of ten. It is not ten because it does not support Windows 7. 

The scalability of the solution is good. Only I am using the solution. 

The initial setup was fine. It was easy. It took less than an hour to deploy. 

It was done in-house. I needed technical help while trying to update it to Windows 7. And I still wasn't able to do it. 

I paid for a yearly license. It is not expensive; the pricing model is fine. 

I am satisfied with ESET Endpoint Antivirus. I would definitely recommend using the solution. It is easy to use and a good solution. 

Overall, I would rate the solution a nine out of ten. 

I'm primarily using the solution as an antivirus at home. It is a form of endpoint security.

Being in IT, I understand the importance of having security. This works well for me. It's easier to use than other options, for example, McAfee.

The product does not slow down the machine.

It's very simple, and I have no issues with it. It does what it needs to do. It's clean.

The solution offers good protection.

It alerts me when Windows needs to be updated. The product lets me know every time there's a Windows update, I need to go through it to make sure that all the patches are done.

It is easy to set up. 

It is stable. 

The pricing is very reasonable.

There are no areas for improvement. It does everything the consumer needs. 

I've used the solution for four to five years. 

The solution is stable. It's active in the back end without slowing me down. I haven't had any stability issues. 

I'm only using it at home for personal use. 

I've never needed to contact technical support. 

I'm also familiar with McAfee. I've also used Norton in the past. They tend to slow down machines. 

The deployment is very fast. It takes maybe five minutes, depending on the download speed. It's pretty easy to implement. It's not complex. 

The pricing is very reasonable. It's not overly expensive. I do a two or three-year license for less than $100. I tend to wait for a promotion to get a discount. 

I'm a customer and end-user.

I'd recommend the solution to others. It's easy to use. It's easy to deactivate an endpoint and add a new one. The license carries over to the new machine with ease. If I buy a new machine tomorrow, I can just transfer over my ESET. 

I'd rate the solution ten out of ten. They are excellent in many areas. 

The solution is primarily used as a security tool. We're a distributor of several security technologies. This is an MDR solution. It's similar to Sophos. It protects endpoints. It offers an antivirus and also manages malware as well. 

It's a good, medium-level MDR. It's good for medium-sized companies.

It's on par with other products on the market, when it comes to endpoint protection.

The remediation and deep learning are very helpful. They tout that malware can be killed within 30 seconds.

Its security approach is very deep.

It's stable and reliable. 

The solution can scale. 

The pricing is reasonable. 

I'm unsure as to if they could actually support a large enterprise.

They need to continue to develop their position within the MDR market.

They should develop an XDR solution. That would be the next step for them.

I started with this company in January. However, the company has dealt with the solution for three or four years. 

If you have a simple setup, the stability is good. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution offers good scalability. However, if it is a very large setup, for example, 10,000 or more endpoints, I'm not sure how it would hold up. 

We do not have a lot of customers using the solution. 

Technical support is quite good. 

I've dealt with many security solutions, including Sophos and Cynet. 

I'm not sure how easy or complex the setup is. I do not handle the deployment. I'm in sales. 

I'm not clear on the exact cost of the licensing. I don't handle the configurations. That said, the solution is not overly expensive. 

I'm a reseller, and I work with system integrators in Italy.

ESET tends to push the SaaS contract.

I'd recommend the solution to other users. 

I would rate the solution eight out of ten. 

We are using ESET Endpoint Security for monitoring our devices for security threats.

The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.

I have been using ESET Endpoint Security for approximately three years.

ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable.

We have approximately 800 endpoint users using this solution.

The scalability of ESET Endpoint Security is good.

I have not used the support from ESET Endpoint Security.

I have not used other solutions prior to ESET Endpoint Security.

The deployment time depends on how many devices the user has. It typically can be done in one day.

I did the deployment of the solution with a team of three.

There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable.

I did evaluate other solutions before choosing ESET Endpoint Security.

We have three people that do the maintenance of the solution.

I would not recommend this solution depending on the company and the number of employees using it.

I rate ESET Endpoint Security a five out of ten.