ESET Endpoint Protection Platform Reviews

I use the solution in my company for endpoint protection, as it gives you a full security package.

The most valuable feature of the solution is that it is easy to use and maintain while also being fully encrypted. The tool gives you a lot of possibilities and a zero-day policy for the threats, meaning the antivirus provides you with a zero-day policy.

I feel that there should be a little more explanation provided by the solution regarding its installation process and which other products users should choose. On the solution's website, it is sometimes difficult to figure out how to download the exact product associated with your purchased license.

The product should offer more documentation.

The product's pricing has certain shortcomings and is an area where improvements are required.

I have been using ESET Endpoint Protection Platform for four years.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 30 to 40 people in my company currently use the product.

In my company, we did not face any technical issues, and because of this, we had to contact the solution's support team. If there was a situation where my company required technical support from ESET, I believe that the solution's experts would be really good. My company has not faced a situation where we had to contact technical support in the past four years. I rate the technical support a ten out of ten.

Positive

From one to ten, I rate the product's initial setup phase an eight as an IT admin, where one means it is a difficult phase, and ten means it is an easy process.

The solution is deployed on the cloud model.

The solution can be deployed in an hour. The time required to deploy the product to something that depends on the size of the company. In smaller and medium-sized companies, the product can be deployed in a few hours. In large companies, the deployment process may take a few days or a week to be completed.

Around one to fifty people were involved in the product implementation process.

Price-wise, the product is not very expensive. Based on all the features provided by the solution, I see that the product is ranked as number one in the markets in our country right now. The aforementioned areas consist of the reasons why my company chose the tool.

I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive.

In our company, we thought that Microsoft might release the best antivirus solution in the next two or three years, but nothing happened. Microsoft ended up offering a basic security package to deal with threats. ESET gives you a complete security package in areas like sandboxing and networking. Microsoft just basically has Microsoft Defender and some basic firewall tools. In my company, we are working with a lot of sensitive data, and it was the main reason why we chose ESET Endpoint Protection Platform for security purposes in our company.

It would be difficult to describe the feature of the tool that has been the most effective in enhancing my company's security posture. A person just needs to download the tool and install it, and that is all that is required for the tool to work. The product basically scans the PCs all the time, along with all the machines for viruses. The product generally works in the background.

The multi-layer protection approach is mostly used in areas like networking. For the endpoints, my company is protected from ESET, as it protects all the layers in the area of networking.

I would recommend the tool to others, but still it depends on each company, considering the area they are working. Basically, if you need a fully-integrated antivirus solution, you need to get a solution that doesn't disturb the end users, while it is easy to use, easy to maintain and it just works fine.

With ESET Endpoint Protection Platform, there are a lot of purposes for which one could use AI for security. I did not know that ESET Endpoint Protection Platform uses AI. If ESET Endpoint Protection Platform plans to include some AI elements in the tool, it would be great.

I rate the tool a nine out of ten.

I am using ESET Endpoint Security for our basic protection. 

ESET Endpoint Security could improve EDR integration.

I have been using ESET Endpoint Security for approximately two years.

ESET Endpoint Security is stable, I did not have any issues with it.

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

We use our local distributor for support and they are very good and friendly.

I previously used Symantec and BitDefender.

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

The cost of the solution is hard to justify even if the EDR operates well.

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

The primary use case of the solution is to manage endpoint security.

ESET Endpoint Security's ransomware protection is good.

The support and documentation have room for improvement.

The migration between on-prem and cloud has room for improvement.

I have been using the solution for three years.

The solution is stable.

We previously used Microsoft Defender but it is not as mature as ESET Endpoint Security.

The on-prem deployment is not straightforward but the cloud deployment is easy.

I give the solution a seven out of ten.

We have 200 people using the solution.

We have two admin people managing the solution.

We use this solution mainly for devices, for antivirus. It also has a firewall that's the extra layer of protection besides the 40-bit file.

We also have a console that we can monitor and get alerts if a certain device is attacked. If there is an attack, we quarantine or upgrade.

We have not had problems with the solution. Whenever we were attacked, it would protect our devices.

The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks.

We set up our devices to update on a daily basis. We also run our weekly scan each week. Doing it this way, we never had any problems.

I would say this product can be improved if it fully protected everything like consolidated.

I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now.

I have been using this solution for about ten years.

My impression is that it is a very stable solution because we've been using it for ten years and are very happy with it.

The scalability varies because there are lots of different packages. They have antivirus, Endpoint Security, and many different versions. They also have up to personal and student licenses. So it is very flexible.

We work with the third-party partner that we were recommended by ESET. We have always worked with these guys and they have always been on the ground whenever they are needed. They have always assisted and came through for us.

I would say the customer service is excellent.

Positive

Previously we used Norton Antivirus. If I remember correctly, some incidents happened then and we lost confidence in them. That's why we moved to ESET.

The initial setup was easy. I would rate it a ten out of ten.

When you use these solutions, you always have to go through a partner. So, because we were going through a partner, they were the ones who helped us deploy it.

I would rate ESET's pricing plan an eight out of ten, with one being cheap and 10 being expensive.

I would recommend this solution because it's quite stable and it does what it's supposed to do and that's good enough.

We have used this solution both personally and in our organization. At one point, we actually had up to 100 users connected using ESET.

I would rate ESET as an overall product, an eight out of ten.

We are using ESET Endpoint Security for monitoring our devices for security threats.

The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.

I have been using ESET Endpoint Security for approximately three years.

ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable.

We have approximately 800 endpoint users using this solution.

The scalability of ESET Endpoint Security is good.

I have not used the support from ESET Endpoint Security.

I have not used other solutions prior to ESET Endpoint Security.

The deployment time depends on how many devices the user has. It typically can be done in one day.

I did the deployment of the solution with a team of three.

There is a license needed to use the solution and the price depends on the features you want to use. The overall price is reasonable.

I did evaluate other solutions before choosing ESET Endpoint Security.

We have three people that do the maintenance of the solution.

I would not recommend this solution depending on the company and the number of employees using it.

I rate ESET Endpoint Security a five out of ten.

I use for ESET Endpoint Antivirus to protect my personal and business files.

The performance of the solution is very good it does not impact my hardware and is user-friendly.

The solution could improve by having higher-level security and reporting.

I have been using ESET Endpoint Antivirus for approximately six years.

ESET Endpoint Antivirus is stable.

I have found ESET Endpoint Antivirus scalable.

We have approximately 150 users using this solution.

I have not faced an issue that I would need to contact the support.

I have used Kaspersky and Trend Micro previously.

The installation is straightforward.

When comparing ESET Endpoint Antivirus to other antivirus programs, such as Trend Micro or Kaspersky, it is the best. The other two were too heavy on the system resources, it consumes a lot of hardware. Additionally, they could not detect auto-run viruses.

I would recommend this solution to others.

I rate ESET Endpoint Antivirus a nine out of ten.

My primary use case for ESET Endpoint Security is internet security.

There are two things I like the most about ESET Endpoint Security. One, it's a seamless update. In other words, it updates all in the background. You don't have to restart your computer after an update. It takes care of itself, updates all the time, and stays up to date. It automatically installs those updates, similar to what Windows does. 

The second biggest ESET Endpoint Security plus is the value. They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me.

There is another nice ESET Endpoint Security feature: you can shut it off for 10 minutes and then turn it back on. 

For the most part, I'm really satisfied with ESET Endpoint Security. It works in the background and that is one of the reasons that I went with this solution. It doesn't bog down my computer, for the most part. That's probably one of the things that could be improved. It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely. 

I've had ESET Endpoint Security on all my computers for four or five years, maybe even longer. 

I have never really had the solution crash. It's super stable. 

There have been some times that I've had problems connecting to different computers, but I resolved this issue by temporarily shutting off the solution for a few minutes.

ESET Endpoint Security's tech support is very responsive. I don't get an answer back from them in five minutes, but the few times that I've had to talk to somebody, for instance, for license renewal, I usually hear back within 24 hours. That's very responsive in my opinion.

I cover, I think, eight computers and it turns out to be right around $50 for three years. It's a very reasonable solution. I like that.

Once you install it, it is very stable because you don't have to renew it every year. You just do an install and know you're protected. The installation is also hassle-free.

Overall, I would give this solution a nine out of 10 for performance. 

ESET Endpoint Security’s most valuable feature is the management console. Additionally, it doesn’t need a high-performing CPU for software servers. It has the best security feature as well. It provides 100% security by detecting dangerous web pages and illegal sources.

The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additional agents for it at present.

We have been using ESET Endpoint Security for three years. At present, we are using the latest version.

I rate the product’s stability a nine out of ten.

The product is highly scalable. I rate its scalability a ten out of ten. There are 150 users in one organization and 25 users in another organization that I manage. It is suitable for medium businesses.

The product’s initial setup is straightforward and fast. I rate the process a nine or ten out of ten. It requires minimal technical staff for deployment.

I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.

ESET Endpoint Security is a good product for finding new devices and alerting administrators. It has always succeeded compared to other solutions. I never have a problem with security using it. It provides 100% safety for the environment and users.

I rate it an eight out of ten.