ESET Endpoint Protection Platform Reviews

This is a security solution and it is used to protect all of the client's systems. It is for data protection.

It's not using too much system capacity or memory. It's quite light. It's like there's nothing on the PC, yet it's working there behind the scenes. 

From my side, the best thing is the support from ESET headquarters. When we have a problem in two hours or three hours, we find a solution via ESET.

It is stable. 

It can scale as well. 

The pricing is reasonable.

There is no such thing as a 100% secure system. That said, the main problems are coming from the users and how they use the system, including how they open emails, go to the internet, et cetera. Maybe if they have a firewall system paired with ESET, so there are not as many concerns around the security of the WAN, that would be better. 

We hope that they can learn from and react to threats faster so that we are more protected in the future as new items arise. They need to update the system faster to ensure security is there in the case of new events. 

When users renew licenses, they should offer a discount.

I've been dealing with the solution since 2016. I've used it for seven years now. 

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. 

We have two companies here we've contracted with. One is with 750 computers and another one is with 100 PCs. 

The solution can scale. 

The technical support is really good. they are helpful, fast, and responsive. 

That said, sometimes, when we have a problem, we need a quick response, and they have many things to do on their side, so it can take two or three hours sometimes to get a reply from them.

Positive

It's quite simple to set up. People sometimes don't want to make much effort, however, technically, it's quite simple to implement the solution. They can do it themselves, yet we are always there, ready to install the solution.

How many people we need to deploy the solution depends. In the beginning, we can use one engineer to deploy the solution. However, it depends on the number of computers. If we install it on about ten PCs, for example, we can also handle the training for the local IT people who can then make the installation.

We do not normally handle the maintenance afterward. However, depending on the contract, we can assist with support. Usually, we have two engineers that can assist our clients if they need help.

We can install the solution for clients. 

The ROI is high since using the product can avoid many problems. I'd rate the ROI five out of five. 

The price is good when you compare it to other solutions. That said, when the client needs to renew the license for the next year, it is the same price. Maybe they can do a discount for renewing the license. That would make it more attractive.

The license is annual. Users can also choose to do a three-year license. 

If a client needs extra features, we need to discuss locally so we understand how we can help the customer and how much it will cost.

I'd rate it four out of five in terms of affordability, with one point taken off for issues around renewing the license. 

I've been looking into SentinelOne.

I'm a reseller. We are selling, installing, and doing training for the users.

We deal with the latest version of the solution.

I'd rate the solution eight out of ten.

ESET Endpoint Antivirus is a solution for customers with workstations tied to the company network. It's a base ESET product for endpoint protection. 

A fast, effective, and lightweight product for endpoint protection. You don't see it until it reports found malware.

ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources. If your devices don't have much RAM, having an antivirus solution that doesn't use many resources is critical.

It would be nice to have more features in vulnerability scanning, which I believe will happen eventually because it already has some basic functionalities.

I have used Endpoint Antivirus for 16 years.

I rate ESET Endpoint Antivirus 10 out of 10 for stability.

Everything depends on how well you've built your network. If your network is centralized, has good bandwidth, and you have the correct set of permissions, you'll have no problem deploying ESET. If your network topography is decentralized, you'll need more steps. Also, there is a cloud solution. The cloud-based ESET Protect server can manage up to 50,000 computers, so keep it in mind if you have more. 

ESET Endpoint Antivirus is a proven product, built for the last 35 years, brushed and polished to perfection. Customers rarely see malfunctioning of any kind, and if it happens, support will take care of it immediately. There are five different methods to deploy protection on endpoints, with the ability to set the smallest detail in the process. And pretty much everything works flawlessly. There are no limitations to the number of distribution points, number of administrators, configurations of permission sets, or anything that can interfere with the solution's scalability.

The customer support is better than the product. 

Positive

I rate ESET Endpoint Antivirus 10 out of 10 for all it is. It's a proven product, polished to perfection, and in the top five products globally. It isn't complicated to set up; believe me, I've been deploying it for 16 years. ESET has been in this field for a long time, so everything is mature and seamless. 

The deployment time depends on the network size. From a few hours for the network of 30 endpoints, including the ESET Protect server deployment, to a few days if you have thousands of endpoints and other solutions that need removal.

We deployed the solution in-house.

I rate ESET Endpoint Antivirus a seven out of 10 for affordability, but it lacks features that some pricier products have. The price of Endpoint Antivirus is somewhere in the middle regarding the competitors. It's a decent value. There aren't any additional costs, and the solution is low-maintenance on the customer's end. 

I rate ESET Endpoint Antivirus a nine out of 10 overall. Some minor improvements could be made, but customers are happy with Endpoint Antivirus. You don't see it as it's very low on resources, but it's a powerful endpoint client packed with functionalities that can make a difference between hacked and a healthy network.

I recommend using Endpoint Antivirus with ESET Protect server for centralized management, maximum security policies, and automatic isolation tasks for eventualities. A better product, ESET Endpoint Security, brings web control, anti-spam filtering, and a firewall to control the network traffic on your endpoints. The antivirus solution doesn't have those features, so consider the latter if you need those additional functionalities. ESET Endpoint Security also has a secure browser that encrypts communication between the keyboard and the browser. This feature is crucial for banking services and anything online where you're typing in sensitive information or user credentials.

We primarily use the solution for endpoint protection. It protects end-users and small companies as well.

It can keep PCs and devices secure. We can see if there are any issues from outside sources or emails that are a threat.

We have found we don't have many threats. We can look at the history and see which actions get declined. 

The price was very reasonable. 

It's light. I almost don't know that I am using it. The solution is stable. 

I can't speak to any missing features. 

It's not scalable in that you cannot use a license for multiple devices. 

We'd like the solution to make even more updates to ensure protection from the latest threats. 

I've been using the solution for two years. 

The solution is stable and reliable. 

The solution is scalable in that you pay for a license per device. If you need more licenses, you just buy them. That way, you can expand your coverage as needed. 

However, you cannot use a license on multiple devices. 

We have five users on the solution so far. 

I've never used technical support. 

I did not previously use other solutions. 

The setup is easy. It was preinstalled on the computer. It took two minutes to put it as "active," and it would start working.

You do not need anyone to manage deployment and maintenance tasks. 

We have witnessed an ROI in terms of security. It saves money by having users avoid recovery costs when a device is attacked. 

The product pricing is very reasonable.

You need to pay for a license for every device.

We pay an annual fee to use the solution. 

I'm likely using the latest version of the solution. 

I'd recommend the solution to others. 

The software is stable and runs without any issues and users can check the actions that are taken and detected. It's easy to use. 

I'd rate the solution nine out of ten. 

I work as an external consultant for a consulting and teaching company with around 50 employees. We teach courses and do examinations for customers that want to become certified once they complete the courses. In fact, I'm more than an external consultant yet I'm paid differently to a standard employee, and I'm using my whole technology infrastructure here.

I use ESET Endpoint Security on-premises at home because everyone is working from home now and no one has worked in the office for more than a year. For general security, I use the built-in Microsoft firewall and the services offered by ESET. And that's all, because I don't have servers.

ESET Endpoint Security is included on every machine that I have at home, including my wife's, my son's, and my daughters', because we're exposed to the internet. I also have routers which have some functions as a firewall, so that nobody comes into the network uninvited, and I have passwords for every access point.

I have 10 licenses in total, because I also use ESET Endpoint Security on the smartphones and some tablets as well. And in terms of maintenance, I'm the only one in charge of these networks and devices.

The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me. Many times I will decide to just accept ESET's advice and I will stop visiting that website. In some very rare cases, I go through to the site anyway because I already know that it's secure.

Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it.

Regarding email security, I would like something more when it comes to preventing phishing attacks. With some of the emails I've received, I have found things that made me refuse to open them, but ESET does not seem to notice. I think that I should be better advised of problematic situations concerning potential phishing emails.

In general, I also think that there could be more in the way of advanced threat detection, for identifying advanced malware and the like. Having an extra service that could detect more advanced malware than typical antivirus software does may be very expensive to have on my entire premises, but I would consider it. 

Then, when it comes to the smart TV and the printer, I can't really figure out what's happening when there's a problem. For example, it's difficult to find out whether the appliance has been attacked or not, and it's not so easy to see what is actually going on in the case of a malicious situation. 

I've been using ESET Endpoint Security for four years now.

My impression of stability is good. It's a stable product and it's not very obstructive. I have used other software like ESET Endpoint Security and it was impossible to work because the machine kept filling up with files that they were trying to send back to their company.

I don't have a need to implement ESET Endpoint Security for more than 10 machines, so I don't know how they would handle a higher volume. I'm not sure how I could automate that, in terms of how to download the new versions, and all the security signatures, etc. I assume it can be done, but I have no idea.

I haven't spoken with ESET technical support yet because I've never had a reason to. 

I have previously used the antivirus software from both McAfee and Norton. In fact, my technical support consultant has been recommending that I go back to Norton, and I'm not against the idea, but I would need to have a better comparison to make the switch.

The setup was simple. I set it up manually by installing it on every machine I have. So it was not an automatic process, but it is straightforward enough. It took only 10 minutes per machine.

Where I had a problem was with the smart TVs. It was supposed to function there, but on the HiSense TV I got stuck because I think that the operating system is not the correct version for it to work.

I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more.

In the past year I have evaluated Norton, but as I told my technical support consultant, I don't have enough information to make a change. I'm glad to have what I have, even though I know it could be better.

I have recommended ESET Endpoint Security to friends and colleagues already. As a technical person, I would recommend it based on its performance and the way in which it does not block you or get in the way when doing work. Although it could do more with preventing phishing, it catches most other problems.

The solution is very good for what it is sold as, which is not necessarily a complete solution for security. And I would say that I got what I paid for. 

I would rate ESET Endpoint Security a seven out of ten.

I install the solution in mobile devices to secure smartphones and to manage these devices as ESET has MDM, Mobile Device Management. I also use the product for data encryption.

I like the central console and the Cloud platform.

The solution has very useful MDM features. 

The solution is quite stable. It offers good performance.

The solution scales well if you need it to.

I found the installation process to be quite quick.

There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now. Maybe it's going to. It would be ideal if they followed the lead of other products and added AI into their service offering in the future. Adding AI would allow them to add extra security and to have more intelligent protection services.

I've recently installed the product. It's only been a few days. I've tried the product before and have worked with it on and off over the last 10 to 12 years or so.

The stability has been very good so far. It doesn't crash or freeze. I haven't noted any bugs or glitches. It's been good.

The product has the capability to scale. If a company needs to expand it, it should be able to do so without any issues.

I've only tried about ten devices so far, however. Therefore, I haven't really attempted to scale very much just yet. We have about 50 users on the solution right now. We do plan to increase usage in the future.

We don't have any experience with technical support. We've never used them. I can't speak to their level of knowledge or responsiveness.

We previously used Kaspersky.

The initial setup is not complex. It's pretty straightforward.

Overall, the deployment process is quick. It took a few minutes.

We have about three administrators that can handle any maintenance if it is required.

I handled the installation myself. I did not need a consultant or an integrator to assist me.

We do have to pay a license fee in order to use the solution. I can't speak to the exact costs.

I'm not sure which version of the solution we are using. I don't have the version number on-hand. As I installed it a few days ago, it's likely I have downloaded the latest version.

I'd recommend the solution to other organizations. For the most part, we've had a very positive experience.

I'd rate the solution at a nine out of ten.

The solution is used for endpoint users and Samsung servers.

The administration is its most valuable feature as I can see all versions in one place. 

I used Avira previously and ESET lacks certain aspects in comparison to Avira. 

I have been using ESET Endpoint Antivirus for two years.

It is a highly stable solution. 

At present two hundred people are using the solution. 

Previously I had used Avira, which is a German antivirus solution. 

ESET's initial setup is straightforward. The setup follows a standard procedure. 

ESET is cheap.

I recommend using the solution. I rate the overall solution a nine out of ten. 

The normal security tracking and the real-time warning of viruses or possible threats. We have not currently used the Dynamic Scanner option to set it up for their servers to be checked, but we are planning on activating that on some of our computers. The reports and the data received by the ESET console to feed also our order management tools. The CMDB that we use and have a unique solution, a unique point that oversees all the solutions we have.

The price could be a little lower and the deployment process could be easier.
Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console.

I have been using ESET Endpoint Security for the past few months.

We have not had any issues with the stability of ESET Endpoint Security.

We are currently happy with the scalability of ESET Endpoint Security.  We are using it with some of our small customers and are not having any issues.

Technical support is very good. Well, truthfully, we did not have any big issues, so we do not know if there is a real case, or what would happen, but so far, they have been very helpful and they resolved our problems in several hours.

The deployment is complex and not very easy to use for most people. You need to be a well-informed IT person for deployment.

The product is good. It has a good interface, but it was not as straightforward as we expected to deploy to the first computers, compared, for example, to the Kaspersky Security Center. You have complete many steps to manage to deploy it. Kaspersky was more efficient, more, let's call it, Adobe-proof.

We found good pricing because we did a trade-off between Kaspersky to ESET.  They were very helpful to gain a customer at this moment in time, but the full price is probably a little higher than most other solutions.

I think that from the user perspective, it is very similar to Kaspersky. They don't have major differences. Maybe ESET has the Dynamic Scanner option which is something that Kaspersky does not have. That might be a plus towards the Zero-day issues that can come over, but so far, we did not have any use for it. We hope not to have any needs, even in the future.

I would rate ESET Endpoint Security an eight out of ten.

We only use Endpoint Server. 

Endpoint Security currently meets our needs. We are implementing a cyber-security process. After doing a lab analysis, we determined we have one more we need to implement. 

All of our devices are integrated with the solution. It is working so well that we renewed the contract for two more years.

When we rule a scanner process on the heart risk, it is very slow and overloads the machine. It would be beneficial if we could run a back process.

I would like to see more listings added in the next release of ESET Endpoint. The new versions only support no operative systems in Mac and do not support operative systems.

We have been using ESET Endpoint Security for two years.

The solution is stable.

ESET Endpoint Security is scalable, the performance can be increased. We have 500 people, including Managers and the IT team, using the solution. 

The product requires eight specialists to deploy and maintain.

Customer service and support are very helpful for us. When we have a problem, they help us immediately.

We have also used Kaspersky, but it was very slow.

The initial setup was easy for us. Our team has the tools and experience to manage implementation. It took 10 days to deploy throughout the enterprise.

It is difficult to measure ROI as we do not know what we could have lost without implementing ESET Endpoint Security. What we do know is that we do not have any attacks, and that is very important.

The pricing of ESET Endpoint Security is within the market pricing. We have an annual license. 

Before selecting ESET Endpoint Security, we evaluated Panda, McAfee, and Kaspersky.

I would recommend ESET Endpoint Security to anyone considering implementing this product. 

ESET Endpoint is a nine out of 10 overall.