ESET Endpoint Protection Platform Reviews

The client needed to use an antivirus and to change Windows Firewall, so he used ESET Endpoint Security.

If you use ESET Antivirus Security with ESET ERA Server as a middle computer in your network, you can manage all features and updates from one place.

The AV engine doesn't burden the PC.

They need to improve the FW part and, of course, ESET ERA Server.

More than five years.

We use the solution for protection against threats, such as viruses.

They could improve the solution by adding better ransomware features.

I have been using this solution for approximately 10 years.

I have found ESET Endpoint Antivirus stable.

The solution is easy to install and configure.

I would advise companies before purchasing this solution to make sure it has all the features they are looking for in the package they choose.

I rate ESET Endpoint Antivirus an eight out of ten.

Hybrid Cloud

We're using it for the management of our staff, their laptops, and endpoint devices. We're not using it for any mobile devices, such as phones or tablets. Instead, we're using it for the endpoint protection and security of endpoint devices like laptops specifically.

The solution is very easy to use and simple to navigate.

The product is quite affordable.

The implementation process is nice and easy.

It may be a bit early to tell if there is anything lacking. I'm still getting myself oriented... We're using it for some of its basic features. However, as we get to use it and understand its broader feature-set and experience, there might be more to comment on in terms of improvement requests.

It would be ideal if it could detect threats sooner.

The integration capabilities might be lacking a bit. We were expecting it to be a bit more robust.

We've been using the solution for the past three months.

We have about 15 people using the product in our office.

We've never used technical support. We go through our partners if we need any assistance. Therefore, I can't speak to how helpful or responsive their support would be.

The solution was pretty simple to set up. It was quite quick as well. I'd say it's quite easy to install and implement.

You don't need too many people to deploy and maintain the solution. We might have about three or so people who can handle those duties. Of course, then there were people from our side involved in defining some of those policies, et cetera.

We had one of our partners assist us with the implementation process.

The pricing is very reasonable. We do have to pay for a license. We have purchased a yearly license for ESET.

We did not look at other solutions prior to choosing this product. We had some machines that were well protected and some that weren't. Some came with some basic antiviruses, some didn't have anything or some were expired. Overall, we probably weren't really using anything, at least on a standard basis.

We are customers or end-users. We don't have a business relationship with ESET.

Since the solution is cloud-based, we're always using the most up-to-date version.

In general, I would rate the solution at a seven out of ten. We still need time to explore it as it's still quite new.

I'd recommend the solution to other users or companies. 

Public Cloud

The most valuables features are that it is a lightweight antivirus with a lightweight heuristic scan, web filter, bi-directional firewall, and device restriction that works well.

As ESET is a lightweight antivirus and gives us the most useful features that we need on an endpoint, we are comfortable after installing it. You don't need to worry about the machine becoming slow after installing it, and there are other features to protect the user machine as well.

The heuristic of ESET is not so effective in standard mode. We have to implement some policies on it to have good protection against malware like Zero-Day and ransomware. I think that such policies should be implemented by default on the product or by the automatic updates.

ESET is so stable, after you install the ESET Endpoint Security (endpoint) or the ESET Remote Administrator (ERA admin console) you will not have problems with bugs or the like, in the interfaces or features.

I have never needed to do this on an ESET product.

Here in Brazil, the support is not good. But if I contact the support in Argentina, which is the central service desk of Latin America, the support is very good.

Yes, as a software distributor I also work with Sophos for example, and the cost-benefit of ESET is better than Sophos.

The deployment and configuration of ESET Endpoint Security and ESET Remote Administrator are really simple, and easy to manage.

The cost-benefit of ESET, from my point of view, is really good for an antivirus for small and medium business.

Yes, I evaluated Sophos, but I would have to upgrade the machines to install it on all PCs.

It's a good antivirus for small and medium businesses. However, be careful with the policies; implementing best practices of ESET policies is necessary. Also make sure it is updated.

The CLI Scanning is used for scanning our corporate storage (endpoint) for malware that our onboard scanner (MS Endpoint) misses.  

Personal experience with the real-time scanner was excellent and we wanted to create a second layer of detection on our systems, without going through the expense and trouble of running a second AV on our systems.

On notification of a potential malware issue via FireEye, or PaloAlto, we launch a scan against the endpoint C$ share and the user's network drive.  

Automatic cleaning is enabled, and often finds the malware the MSEPP has missed, plus additional malware.  

We use app locker to prevent execution of downloaded malware so ESET is simply used to clean up after the fact.

From our perspective, no real issues with the application.  

Personally, I use it on my desktop/laptop/tablet and have had no issues with signature or application updates.  

I hope to convince our Application team to adopt it over our MSEPP solution but due to the difference in price, it's not likely.

We haven't had any issues with deployment.

We haven't had any issues with stability.

We haven't had any issues with scalability.

The features are very good.

The solution offers impressive advanced protection.

The pricing is quite reasonable.

It's fairly simple to implement.

The stability needs to be improved. There are bugs that you have to deal with.

I've been working with the solution for around two years at this point. 

The stability isn't ideal. There are some bugs and other issues we have came across in the last two years. From that perspective, there needs to be some improvement.

Technical support is, at one level, good. The turnaround on queries takes some time, however, I would say it's not less of an amount of service as compared to Microsoft. 

We also work with Microsoft Defender. From a Microsoft product perspective and stability perspective, I would recommend Defender. From the feature perspective, from an advanced protection perspective, ESET is good. 

The initial setup is easy. It's not a complex or difficult process. 

The cost is not too high. They have reasonable pricing.

We are managed risk providers, a MRSP. We have a partnership with ESET.

It's a good solution and perfect for small and medium-sized organizations.

I'd rate the solution at an eight out of ten. All features are available and they are good, however, they need to deal with some bugs. 

Protection of a corporate environment.

Lightweight software, it does not compromise the performance of the operating system.

Virus protection on the network and site-blocking, among other features.

I think the product support is very bad.

One to three years.

The application runs in the background without a noticeable impact on my laptop. In 3 years of use, there have been no infections (as far as I know...). The application is being put to the test, as about once a week I get a notification from ESET of another virus that was detected and quarantined. ESET's operation is in stark contrast to another popular security firewall that I tried 3 years ago before choosing ESET. That 'other' firewall noticeably slowed all other applications, forcing me to remove it.In anycase, my experience with ESET has been good so far.

ESET requires a yearly license fee. That license fee is significant for SOHO users. Users considering a purchase should look at both performance and license pricing of the top vendors before making a decision. The ESET license price is discounted only if one is willing to purchase a 3-year license. That's a long time window for a PC, in my opinion.