ESET Endpoint Protection Platform Reviews

We use ESET to scan servers and endpoints. 

I have used ESET for around 10 years. 

Endpoint Security is stable. 

Endpoint Security is scalable. 

It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions. 

I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard.  

I rate ESET Endpoint Security nine out of 10. 

We primarily use the solution for endpoint security. We use it on PCs, laptops, and software. It acts as an antivirus.

The solution is user-friendly with good memory. It's not heavy and very simple.

It is stable and reliable. 

We can scale the product if we need to.

The pricing is reasonable. 

It's easy to set up and quick to deploy. 

We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle. 

I've used the solution for around ten years. 

The stability I'd rate eight out of ten. It's very reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The scalability is good. I'd rate it seven out of ten. 

We have around 200 users on the solution right now. 

We previously used McAfee. However, it was too heavy for us. It needed too much memory.

The initial setup is pretty straightforward. I'd rate the ease of setup eight out of ten. 

Deployment should only be around two or three minutes. It is very fast.

While we bought the solution from a third-party, we installed the solution ourselves, in-house. 

We did not find the solution to be too expensive. 

The solution costs around $20 or $30 per user per year.

We're customers and end-users. 

We are using the latest version of the solution. 

Overall, I would rate the product eight out of ten. 

I primarily use the solution as an antivirus.

I'm able to scan the network really easily and I'm able to see the vulnerabilities that are there. It's really, really safe. I can always be sure that if I have malware, it's going to detect it for me. With this product, we can figure out the solution real quick.

The most valuable feature for me is that it is a reliable security solution with multiple layers of technology that can detect, neutralize, and remove malware.

The setup is simple. 

It's scalable. 

Technical support has been helpful.

We find the price of the solution reasonable. 

The speed of response of technical support could be faster. In business, everything happens really quickly, and we need them to be able to keep up. 

The interface is good. However, it could always be better. It could be more user-friendly. 

I've been using the solution for about a year. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The updates are regular as well. 

The solution is very scalable. 

I'm using it for my personal machine, and I've also installed it for about 30 people in our company, for work in progress. I expect to install it for many other employees. We, therefore, do plan to increase usage. 

Technical support is pretty good. We have been happy with their assistance. 

Positive

The solution is very easy to set up and implement. It's not complex or difficult. 

I'd rate the solution five out of five in terms of ease of setup. 

It took me less than one hour to put it on my machine.

We have six people that are able to handle deployment and maintenance tasks. They are managers, engineers, and support. 

I set up the solution myself, in-house. I have not had any outside help from integrators or consultants. 

It is affordable. It's not overly expensive. 

I'm using the latest version of the product. 

I'd advise potential new users to try the free trial and to experience the business security tools it offers. If they like the features presented to them, they could just go ahead and get it. It really, really helps in the detection of ransomware, zero-day threats, basically anything cyber security related.

I'd rate the product eight out of ten. I would recommend the solution to others. 

ESET Endpoint Security is primarily used to protect computers from viruses and ransomware.

The main feature that could be included in the next release is protection from crypto attacks.

We have been using this solution for fifteen years. We have some clients that use various ESET Endpoint products, and we provide regular subscription renewals for our clients.

We deploy on-premises because our clients prefer it.

It is a stable product, considering we have been using it for 15 years.

It is somewhat scalable. However, if you need just a few licenses, you sometimes have to buy more than you need. They are sold in packs, bundles and even five-user licenses, so if someone wants to get one license, they may have to buy five, which isn't logical.

We have used the technical support a little bit but more for security purposes.

We have used different solutions and are not necessarily tied to only ESET solutions. It depends on the requirements of the client. For example, ESET EndPoint Security is suitable for clients who need a more complex model of security technology. This solution is good for clients if they have a firewall like Sophos or Sophos Antivirus integrated into their firewall.

The initial setup was straightforward and not difficult. There are some complexities if you want to manipulate the software, but in terms of setup, it's not complex. I rate the setup experience a two out of ten, with ten being the most complicated.

Regarding price policy, we prefer to get quotes in Turkish dollars, not in USD. For example, Sophos provides us quotations in Turkish dollars, and then we calculate the price in USD for our clients. It's much better if ESET quotes in a local currency, especially for software. Hardware may be more challenging to sell in a local currency. I would rate this solution an eight out of ten.

We are using ESET Endpoint Security to protect our PCs.

Most of our clients are not hooked directly to the internet limiting the chance of threats.

The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications.

The user interface of ESET Endpoint Security could be more user-friendly and more features could be added.

I have been using ESET Endpoint Security for approximately 10 years

ESET Endpoint Security is highly stable.

The scalability of ESET Endpoint Security is good. We can buy more licenses if we add a computer or two.

I have used the support from ESET Endpoint Security.

I rate the support from ESET Endpoint Security a five out of five.

I have not used another solution other than ESET Endpoint Security.

The initial setup of ESET Endpoint Security is very simple.

We do not have any maintenance costs because it is a stable solution. We do not have notifications and we do scans when needed. 

I rate the price of ESET Endpoint Security a five out of five.

The price of the solution is very good compared to other solutions.

I rate ESET Endpoint Security a five out of ten.

We are customers and resellers of ESET. 

We use all the features that ESET offers, and I particularly like the endpoint feature. 

We are constantly facing new threats and if ESET could incorporate an implementable feature that wouldn't require us to buy an additional product to protect the endpoint, that would be very good. 

I've been using this solution for almost four years. 

The solution is stable. 

The solution is scalable, we've implemented it in every workstation in the company. We have close to 350 licenses. We have just one person dealing with maintenance, the solution updates every day from the internet. Any new upgrades self-implement. 

Our administrator is usually the one that has contact with technical support. We can email them when necessary and we have a good relationship with them. It's very good for us.

We previously used a different endpoint solution but I don't remember the name. We switched for two reasons. Firstly, in the previous solution, the implementation of the different versions to the endpoint was a little complicated. And secondly, the price. ESET is a more reasonably priced solution for us. 

I know that Cisco also has good endpoint products and it's something we would evaluate and consider. We'd like to see if it can be implemented in our company.

It's important to read all the documentation as it will make implementation easier.  

I rate this solution an eight out of 10. 

I install the solution in mobile devices to secure smartphones and to manage these devices as ESET has MDM, Mobile Device Management. I also use the product for data encryption.

I like the central console and the Cloud platform.

The solution has very useful MDM features. 

The solution is quite stable. It offers good performance.

The solution scales well if you need it to.

I found the installation process to be quite quick.

There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now. Maybe it's going to. It would be ideal if they followed the lead of other products and added AI into their service offering in the future. Adding AI would allow them to add extra security and to have more intelligent protection services.

I've recently installed the product. It's only been a few days. I've tried the product before and have worked with it on and off over the last 10 to 12 years or so.

The stability has been very good so far. It doesn't crash or freeze. I haven't noted any bugs or glitches. It's been good.

The product has the capability to scale. If a company needs to expand it, it should be able to do so without any issues.

I've only tried about ten devices so far, however. Therefore, I haven't really attempted to scale very much just yet. We have about 50 users on the solution right now. We do plan to increase usage in the future.

We don't have any experience with technical support. We've never used them. I can't speak to their level of knowledge or responsiveness.

We previously used Kaspersky.

The initial setup is not complex. It's pretty straightforward.

Overall, the deployment process is quick. It took a few minutes.

We have about three administrators that can handle any maintenance if it is required.

I handled the installation myself. I did not need a consultant or an integrator to assist me.

We do have to pay a license fee in order to use the solution. I can't speak to the exact costs.

I'm not sure which version of the solution we are using. I don't have the version number on-hand. As I installed it a few days ago, it's likely I have downloaded the latest version.

I'd recommend the solution to other organizations. For the most part, we've had a very positive experience.

I'd rate the solution at a nine out of ten.

We use the tool to protect Microsoft 365. 

The tool offers great detection. You need time only to setup the environment. After that, it is just plug-and-play to get the solution up and running. We can also control the PC remotely from the cloud and get all the information in one place. 

The tool needs to explore security possibilities to secure iOS and Mac devices. 

I have been working with the tool for ten years. 

The tool is stable. 

The product is scalable. You can change the license model quickly. My company has 100 users for the product. 

The product's support responds within two hours once you write an email to them. The support of other alternative products takes around five days to respond. 

The product's standard configuration is straightforward. For the advanced version, you will need a lot of time to complete. You need one day for the basic setup and testing process. Another two days are needed for advanced setup due to security policies. You just need one person to handle the deployment process. 

I would rate the product a nine out of ten. You need to keep one administrator for the solution due to security reasons. You also need to test the product in your environment before start using it.