ESET Endpoint Protection Platform Reviews

We use ESET Endpoint Security to control the endpoints. We can run full control of endpoints and receive good information from ESET about the endpoints.

The most valuable feature of ESET Endpoint Security performance.

I have used ESET Endpoint Security for approximately 10 years.

I have found ESET Endpoint Security to be stable.

ESET Endpoint Security is scalable.

We have approximately 350 users using ESET Endpoint Security.

The technical support from ESET Endpoint Security is good.

The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption.

There is a license required to use ESET Endpoint Security.

I would recommend this solution to others.

I rate ESET Endpoint Security nine out of ten.

One of my customers was attacked by ransomware twice. The first time, I was able to roll it back because the attackers seemed to be using an old version of ransomware. We were able to find the crack for it and unencrypted everything. It was amazing. During the second ransomware attack, we were watching it happen, so we shut it down. The key, of course, is backup. The backup was there, and we restored it.

It's hard to evaluate the effectiveness of antivirus stuff because you don't know if it's working well until something happens. ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past.

ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now.

All security solutions seem to update automatically these days. I think there are good technical reasons for that. 

At the customer's site where I deployed ESET most recently, there are about 20 to 25 workstations, and ESET is deployed individually on each.

As far as I know, everything's very stable.

I've gotten good support in Canada when I've needed it. But, interestingly enough, their distribution in Canada seems to have gotten confused a little bit. Support in Canada is well organized, but the product has evolved, and they've gone through some changes in their distribution. I haven't talked to them for about a year.

I was using Malwarebytes as a stopgap solution, but I'm sure they have a whole corporate strategy. I started using ESET initially because they had a centralized control tool. Maybe Malwarebytes has changed so it's managed in the cloud now. I haven't explored that or used a cloud version of the software.

Setting up ESET is reasonably complex but not onerous. It depends on who is installing it. 
I wouldn't expect any of my clients to deal with it, but I'll happily work through it. The installation process has evolved. I initially set it up using the central control function. In later versions, ESET's central tool was replaced. After I had installed that, I just used the individual ones. 

We pay for an annual license that costs about $35 per workstation. 

I'd rate ESET eight out of 10. I think there's always room for improvement. However, I must admit that if I had to choose again and had the proper reviews, I might conceivably switch to a product based in North America. I've become quite sensitive to the political aspects of having offshore security software. That will probably be my most significant deciding factor if I change.

Most antivirus programs seem to be decent. We haven't seen any reports of solutions doing a lousy job in the marketplace. I suspect all the big ones only do an okay job. The truth is that the best defense against ransomware is simply backup.

We use ESET Endpoint Security for system security.

The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good.

The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product. 

The cloud version of the solution could improve.

I have used ESET Endpoint Security within the last 12 months.

The stability of ESET Endpoint Security is above average but excellent.

The application updates are very good. They do not affect the performance of the PC. If the users have a medium-scale PC the solution operates very well. If the user's PCs have the latest processor and it is updated, they can use some other product. A faster PC does not get impacted by the software if it is heavier on resources.

We do not have plans to increase usage at this time. We are not using the solution extensively.

ESET Endpoint Security does not require any maintenance, it is done automatically.

We are always looking at new product technology innovation.

I have evaluated Sophos' solutions.

There is some antivirus software, such as McAfee when it is very difficult to install the software on some devices. When we patch or make some reports, it does not show them in the report. It's not communicating with the licensed software or a similar issue.

Technology is growing and changing fast. People are working from home, and office, products should be capable of handling the office and the home environments. This is the challenge.

My advice to others wanting this type of solution is to check all the Endpoint Security solutions available. The threat signatures and sandbox features are good to have if there is an attack, they can detect them and give updates for their users. The faster the better. The cloud versions of threat detection solutions are very good and are really important.

I rate ESET Endpoint Security a six out of seven.

We are using it to protect our endpoints and servers.

It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of.

It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying.

It should have a feature similar to the Intercept X feature in Sophos.

I have been using this solution for a little over a year.

Overall, it seems pretty stable.

As far as I know, it is scalable. Currently, we have 30 users in our company. We don't have any plans to increase its usage. We're pretty static here.

I haven't had to deal with their tech support. We would go through the MSP, and the MSP generally interfaces with them. 

We were using Sophos. Our MSP had a bad experience with it, so we decided to go with ESET Endpoint Antivirus. We get it through our MSP, and it was a part of the package, and that's why we dropped Sophos.

Sophos had Intercept X on the server-side to protect the files on the server, but we had to pay extra for it to be on the endpoints. We at least had the server version, which was kind of cool.

It was straightforward. Our MSP has a script, and when you run the script, it kind of gets installed automatically. It also gets configured with their systems. It was pretty easy.

Our MSP is Tech Kollective, and they're very responsive.

It probably is less expensive than Sophos.

I would rate ESET Endpoint Antivirus an eight out of ten.

ESET Endpoint Protection Platform in my organization has been successful in offering protection against ransomware episodes or malicious attacks.

ESET Endpoint Protection Platform offers great reporting tools. 

The solution is not ideal for use in large enterprises, it can be used efficiently for smaller enterprises. Sometimes, while pushing updates through the cloud console, updates do not get completed due to network dependency. The tool is easy to use but lacks in implementation. 

In the future, the solution should be able to handle the network issues effectively from the cloud console. The solution is a cloud product so it communicates with an environment through a network, therefore it should resolve issues automatically or provide precise information about endpoint connection failure. 

I have been using ESET Endpoint Protection Platform for four years. 

I would rate the stability an eight out of ten. 

There are 2500 users of ESET Endpoint Protection Platform in the organization I work for. I would rate the scalability a nine out of ten. 

Urgent support is not available for the solution. I would rate the tech support a six out of ten. 

Neutral

In the organization I work for, previously we had used McAfee and Trend Micro. Our organization shifted to ESET Endpoint Protection Platform due to the cost effectiveness. 

For the setup, an agent is deployed. That agent takes care of all the audit trails and antivirus software that needs to be installed on the machines. Thus, only a communication agent is required for the installation of ESET Endpoint Protection Platform. It takes only 15 minutes to install the solution. 

There is no maintenance required for the solution, it's carried out automatically through the cloud console. If there are some network issues, then the upgrade needs to be pushed to get the latest version. 

It's a cost-effective product in comparison to other solutions. I would rate the pricing a six out of ten. 

The solution has mediocre adaptation to different business environments. The solution provider is trying to be at an enterprise-grade but still the development is lacking agility. 

The multi-layered defense mechanism of the product, including antivirus protection and the inspection feature for auditing, are equally good. 

The AI capabilities of the ESET Endpoint Protection Platform are good for enhancing the organization's security posture by tracking activities and blocking the traffic accordingly whenever needed. I would recommend the solution for small and medium enterprises and not for large organizations that have twenty or thirty thousand people operating.  

I would rate ESET Endpoint Protection Platform an eight out of ten. 

We use the tool to protect Microsoft 365. 

The tool offers great detection. You need time only to setup the environment. After that, it is just plug-and-play to get the solution up and running. We can also control the PC remotely from the cloud and get all the information in one place. 

The tool needs to explore security possibilities to secure iOS and Mac devices. 

I have been working with the tool for ten years. 

The tool is stable. 

The product is scalable. You can change the license model quickly. My company has 100 users for the product. 

The product's support responds within two hours once you write an email to them. The support of other alternative products takes around five days to respond. 

The product's standard configuration is straightforward. For the advanced version, you will need a lot of time to complete. You need one day for the basic setup and testing process. Another two days are needed for advanced setup due to security policies. You just need one person to handle the deployment process. 

I would rate the product a nine out of ten. You need to keep one administrator for the solution due to security reasons. You also need to test the product in your environment before start using it. 

We are using ESET Endpoint Security to protect our PCs.

Most of our clients are not hooked directly to the internet limiting the chance of threats.

The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications.

The user interface of ESET Endpoint Security could be more user-friendly and more features could be added.

I have been using ESET Endpoint Security for approximately 10 years

ESET Endpoint Security is highly stable.

The scalability of ESET Endpoint Security is good. We can buy more licenses if we add a computer or two.

I have used the support from ESET Endpoint Security.

I rate the support from ESET Endpoint Security a five out of five.

I have not used another solution other than ESET Endpoint Security.

The initial setup of ESET Endpoint Security is very simple.

We do not have any maintenance costs because it is a stable solution. We do not have notifications and we do scans when needed. 

I rate the price of ESET Endpoint Security a five out of five.

The price of the solution is very good compared to other solutions.

I rate ESET Endpoint Security a five out of ten.

ESET Endpoint Security is an AV product which can help an organisation to protect from know/unknown malware. Also, it has a high detection rate compared with other products.

ESET Endpoint Security helps to improve our organisation's security. ESET Endpoint Security provides a smart level of security with a low system footprint, low bandwidth usage, and smooth performance while doing security operations. However, in some cases, ESET Endpoint Security was unable to provide 100% protection against zero day attacks.  

• ESET SysInspector: Provides full details of the process and modules loaded with path and risk levels.
• Two-way firewall: Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.
• Trusted Network Detection: Provides strict protection when clients connect to an unauthorised network.
• HIPS: Detects threats based on system behaviour and provides tampering protection for registry, processes, and files.
• Centralised management: Visualised, central, advance management, server console. 

ESET Endpoint Security does not have application control. ESET should consider giving it application control. Also, it needs to improve the temper protection and provide more detection capabilities (e.g., more behaviour base).

ESET Endpoint Security is most suitable with an SMB enterprise environment, not a larger Enterprise. ESET Remote Administrator server is able to manage easily if users are 1000 or less without any issues. In larger enterprises environments (more than 1000 users), we have to do proper DB sizing and hardware sizing, since in some cases, ERA server gets slow while handling the ESET Agents.

ESET has very good customer service and technical support.

We have some level of experience with Panda, Kaspersky, and Symantec.

We considered the resources that would be taken, the performance of PCs, the malware detection, product management complexity, and the price factor. Most of our clients switched to ESET.

The initial setup is straightforward,

The vendor has a good level of expertise, so implementation is easy. 

The cost is a very reasonable. When compared with other products, the price is low (though not very low). 

We also evaluated:

• Symantec
• Panda
• Kaspersky

ESET Remote Administrator server (ERA) installation and ESET Endpoint Security Agent installation are not complex. Policy configuration is also not hard and can be done in a short time of period, then you will be able to stand up your server and run.