We only use Endpoint Server.
IT Manager at a consultancy with self employed
A scalable and stable solution that meets our needs and is working well
Pros and Cons
- "All of our devices are integrated with the solution."
- "The new versions only support no operative systems in Mac and do not support operative systems."
What is our primary use case?
What is most valuable?
Endpoint Security currently meets our needs. We are implementing a cyber-security process. After doing a lab analysis, we determined we have one more we need to implement.
All of our devices are integrated with the solution. It is working so well that we renewed the contract for two more years.
What needs improvement?
When we rule a scanner process on the heart risk, it is very slow and overloads the machine. It would be beneficial if we could run a back process.
I would like to see more listings added in the next release of ESET Endpoint. The new versions only support no operative systems in Mac and do not support operative systems.
For how long have I used the solution?
We have been using ESET Endpoint Security for two years.
Buyer's Guide
ESET Endpoint Protection Platform
November 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
ESET Endpoint Security is scalable, the performance can be increased. We have 500 people, including Managers and the IT team, using the solution.
The product requires eight specialists to deploy and maintain.
How are customer service and support?
Customer service and support are very helpful for us. When we have a problem, they help us immediately.
Which solution did I use previously and why did I switch?
We have also used Kaspersky, but it was very slow.
How was the initial setup?
The initial setup was easy for us. Our team has the tools and experience to manage implementation. It took 10 days to deploy throughout the enterprise.
What was our ROI?
It is difficult to measure ROI as we do not know what we could have lost without implementing ESET Endpoint Security. What we do know is that we do not have any attacks, and that is very important.
What's my experience with pricing, setup cost, and licensing?
The pricing of ESET Endpoint Security is within the market pricing. We have an annual license.
Which other solutions did I evaluate?
Before selecting ESET Endpoint Security, we evaluated Panda, McAfee, and Kaspersky.
What other advice do I have?
I would recommend ESET Endpoint Security to anyone considering implementing this product.
ESET Endpoint is a nine out of 10 overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT specialist at SNP Poland
Provides good scalability and efficient security features
Pros and Cons
- "ESET Endpoint Security’s most valuable feature is the management console."
- "The product’s AI implementation feature could be better for learning user behavior."
What is most valuable?
ESET Endpoint Security’s most valuable feature is the management console. Additionally, it doesn’t need a high-performing CPU for software servers. It has the best security feature as well. It provides 100% security by detecting dangerous web pages and illegal sources.
What needs improvement?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additional agents for it at present.
For how long have I used the solution?
We have been using ESET Endpoint Security for three years. At present, we are using the latest version.
What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten.
What do I think about the scalability of the solution?
The product is highly scalable. I rate its scalability a ten out of ten. There are 150 users in one organization and 25 users in another organization that I manage. It is suitable for medium businesses.
How was the initial setup?
The product’s initial setup is straightforward and fast. I rate the process a nine or ten out of ten. It requires minimal technical staff for deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What other advice do I have?
ESET Endpoint Security is a good product for finding new devices and alerting administrators. It has always succeeded compared to other solutions. I never have a problem with security using it. It provides 100% safety for the environment and users.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
ESET Endpoint Protection Platform
November 2024
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Easy to use, proactive protection, has a good management center, and free training is available
Pros and Cons
- "The most valuable feature of this solution is the management."
- "Everything has some kind of room for improvement."
What is our primary use case?
We are a reseller and this is one of the products that we use ourselves, as well as recommend it to other companies.
The primary use case is as an anti-virus.
How has it helped my organization?
This product is very good at what it does. It's very pro-active and not reactive.
If you're running a company, it makes administration a lot easier.
What is most valuable?
The most valuable feature of this solution is the management. The management center to it is fantastic. I set it up so that it goes over the internet from one site to another, and they're all held centrally.
I don't need to tamper with this solution every day. Rather, it lets me know when there is a problem and then sorts it out.
It has a continually updated database of heuristics for virus detection.
In addition to anti-virus, it will tell you whether your machine needs updates. It will send a red flag if your OS is out of date, or if there are any viruses.
This solution is very easy to use.
ESET will provide you with free training if you need it.
What needs improvement?
Everything has some kind of room for improvement.
How are customer service and technical support?
Technical support for this solution is wonderful. The team is very good.
Which solution did I use previously and why did I switch?
I have used nearly all of these kinds of solutions throughout my career, and this is the one that I tend to go back to because it's all there. Specifically, I have used AVG, Norton, Avast, and BullGuard.
ESET does not have a heavy footprint like Norton.
When I first tried ESET many years ago, it was not as straightforward to use, but it was very good for administration and networks. The fact that it would scan the entire structure of the machine and any drives, in a corporate situation, was quite valuable. After this, I started using it myself and realized just how easy it is to use.
How was the initial setup?
The initial setup of this solution can be a bit confusing if you don't know what you're doing. That said, if you're buying this solution then you are planning on rolling it out across a complete network. In this case, you will have the relevant knowledge so it's quite easy
What's my experience with pricing, setup cost, and licensing?
This solution is a good value for the money.
Which other solutions did I evaluate?
Cisco has been marketing its Umbrella solution, and it is a very good product, but it is also very expensive. It is not economical, whereas ESET falls perfectly right across the board in terms of price and functionality.
What other advice do I have?
This is a good, all-in product. Even the home, end-user products by this vendor are very good. If you're serious about endpoint security then this is the only product you will need because it's a one-stop solution.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Provides great protection
Pros and Cons
- "ESET provides good protection."
- "I don't know if it's possible but I'm always looking for better protection."
What is our primary use case?
I have a very simple use case which is for providing protection on my home network.
What is most valuable?
ESET provides good protection.
What needs improvement?
I don't know if it's possible but I'm always looking for better protection.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
This product is for personal use so I haven't tested scalability.
How was the initial setup?
The initial setup is straightforward, it takes a few minutes.
What's my experience with pricing, setup cost, and licensing?
I think the licensing costs are reasonable.
What other advice do I have?
If you're providing a solution that prevents people from gaining access to my network then I'm happy. I recommend this product and rate it 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good API integration, user-friendly user interface, and easy installation
Pros and Cons
- "The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
- "The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
What is our primary use case?
The primary use case of ESET Endpoint Security is the antivirus.
What is most valuable?
The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus.
I believe I can find it in the most recent version in a sandbox. Network Security in a Sandbox It includes seven different tools, including network security, IPS/IDS, and ESET which is also valuable.
It is easy to use.
The user interface is very easy.
API integration is good.
They have an iteration tool that makes the API connection flawless.
What needs improvement?
I don't see changing EDR in the cloud's future. Tool for being proactive. The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future. But, proactive is excellent.
I would like to see ESET include the Proactive feature. The process is killed by decision support. Unplug the endpoint book station from the network.
If you do not use Cynet, it must be added to ESET Endpoint.
For how long have I used the solution?
I have worked with ESET Endpoint Security for five years.
I have a three-year service agreement with ESET to sell green. It's been three years, and I believe it's near the end of the year.
I have no issues with ESET; it's the workstation's ESET and Cynet. I believe are perfect solutions.
I am working with EDR, it's a full version. We have updated it to the latest version.
It is a central update, it's cloud maintenance.
Because I do not have any sensitive data, it is sufficient to use the public cloud.
What do I think about the stability of the solution?
ESET Endpoint Security is very stable.
All of the update releases are very established.
I would rate the stability a nine, or ten out of ten.
What do I think about the scalability of the solution?
I have not experimented with scalability.
With servers, we have approximately 3, 000 users in my department. This includes the hardware and virtual servers.
How are customer service and support?
We have no issues with the local technical support team that we use in Israel.
I would rate them a five out of five.
They are excellent.
They respond quickly and speak the language, which is beneficial.
Which solution did I use previously and why did I switch?
I am working with a new Endpoint Security Company, and the name of the product is Cynet.
I am still working with Cynet.
Instead of Cynet, it is an EDR. It is now extended XDR. It is an extended response.
For Endpoint Security, I use both ESET and Cynet. However, unlike ESET, Cynet is a proactive tool. MDR is included. It is also paired with SOC.
One of the companies I oversee is one of the Mator company's branches, and they use Cisco Endpoint Security, which is a terrible tool when compared to ESET or Cynet.
How was the initial setup?
The initial setup is very simple.
We require one person a few hours per month for maintenance.
I have about 3,000 endpoints and a three-person IT team.
What's my experience with pricing, setup cost, and licensing?
I have purchased the full version.
I would rate the pricing a three out of five.
It is not expensive, but it is also not inexpensive. There is room for improvement, and the price could be lower.
What other advice do I have?
I would rate ESET Endpoint Security an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at Amano Christian School
Excellent protection with good tutorials and helpful documentation
Pros and Cons
- "I like the integration; it lets you see the product installed on a particular computer."
- "I've had a few other instances where the program stops running, and then you have to restore and reset it."
What is our primary use case?
We primarily use the solution for security reasons, including for protection against antiviruses.
What is most valuable?
The protection and security have been great.
I like the integration; it lets you see the product installed on a particular computer.
There are good documentation and tutorial materials.
It's scalable.
What needs improvement?
Right now, the link between the Protect Server and the proxy features don't really work as intended.
I've had a few other instances where the program stops running, and then you have to restore and reset it.
If those features can be worked on, that would be very helpful.
A bit more remote access would be ideal.
For how long have I used the solution?
I've been using the solution since about 2012.
What do I think about the stability of the solution?
Sometimes it is not running as well. When it actually doesn't work properly, then the whole process of reinstalling it is more or less a tedious task. If they could actually work on that and make it a lot better, that would be good.
What do I think about the scalability of the solution?
The product is the only one I've ever known so far in terms of such deployment. I'm not comparing it with any other solutions. I love the control that it gives you on even on a large scale. When we deployed now to over 100 users and it worked well. For us, it is scalable.
Right now, we're up to 120 machines. It keeps increasing and therefore we will increase usage.
How are customer service and support?
I don't really deal with support. I mostly do my own research. I've never had to engage with support with the access I have to tutorials and documentation.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
It's a little bit complicated to set up. Even the deployment process for the endpoint that's deployed through GPO. Obviously, when you have the agent deployment is quite a challenge, so it just doesn't work as a straightforward deployment. You want the endpoint antivirus to be able to talk with the Protect Server. However, it's the deployment that's a bit of a challenge.
I'd rate it four out of five in terms of the ease of setup.
The deployment takes longer than we anticipated.
What about the implementation team?
I just did the initial setup myself in-house.
What was our ROI?
I haven't witnessed an ROI.
What's my experience with pricing, setup cost, and licensing?
I was put on an educational discount. I paid about $1000. I'd have to look through my records. However, we paid maybe $600 to $1000 for this product. I pay for the product every two years. There are no extra costs or fees beyond the licensing.
What other advice do I have?
I'd advise others to use the solution.
I'd rate the solution eight out of ten since I have yet to experience any intrusion.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Infrastructure at Almo
Robust, user-friendly and offers good technical support
Pros and Cons
- "Technical support has been very good. They are helpful and responsive."
- "We would like to see more options in the help menu for users."
What is our primary use case?
We primarily use the solution for managing the security of the endpoints.
What is most valuable?
The product is very user-friendly. It's easy to navigate and understand how to access its features is simple.
Overall, we've enjoyed using the product. It's been good.
The pricing is quite fair. It's not too expensive. We don't have any complaints.
We've found the customization to be very good.
It's not hard to integrate other products.
The stability has been very good. We haven't had any issues so far.
The initial setup is very easy. It's not a complex process.
Technical support has been very good. They are helpful and responsive.
What needs improvement?
We would like to see more options in the help menu for users. If they had more information there to help us troubleshoot or answer specific questions, that would be helpful.
For how long have I used the solution?
I've been using the solution for four years or so.
What do I think about the stability of the solution?
The stability is very good. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. It's very robust.
What do I think about the scalability of the solution?
I've never tried to scale the solution. We have never needed to scale the solution out and therefore never researched that aspect.
We have about 50 people on the solution currently.
How are customer service and technical support?
Technical support has been very good. We find them to be knowledgeable and responsive. We're quite satisfied with their help we receive.
How was the initial setup?
The initial setup is not difficult. It's very, very easy.
The deployment doesn't take very long. Normally, we take two or three months or so to handle the implementation from beginning to end.
What other advice do I have?
We are just a customer and end-user. We are not a partner or reseller. We don't have a special relationship with the company.
I'm not sure which version of the solution we're using at this time.
I'd recommend this solution to other organizations.
On a scale from one to ten, I'd rate the solution at a nine. We've been quite happy with its capabilities.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Student at University of Huddersfield
Offers parental control options and easy-to-setup
Pros and Cons
- "It can block certain web pages that may contain viruses or pose a threat to the computer."
- "The problem was that it didn't support Windows 7."
What is our primary use case?
ESET Endpoint Antivirus has several useful features. Firstly, it offers parental control options, allowing users to manage and restrict access for children. Additionally, it can block certain web pages that may contain viruses or pose a threat to the computer.
What needs improvement?
The problem was that it didn't support Windows 7. That's why I had to switch temporarily. So it should be more compatible with different operating systems.
For how long have I used the solution?
I have been using this solution for a year. I am using the latest version.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It is not ten because it does not support Windows 7.
What do I think about the scalability of the solution?
The scalability of the solution is good. Only I am using the solution.
How was the initial setup?
The initial setup was fine. It was easy. It took less than an hour to deploy.
What about the implementation team?
It was done in-house. I needed technical help while trying to update it to Windows 7. And I still wasn't able to do it.
What's my experience with pricing, setup cost, and licensing?
I paid for a yearly license. It is not expensive; the pricing model is fine.
What other advice do I have?
I am satisfied with ESET Endpoint Antivirus. I would definitely recommend using the solution. It is easy to use and a good solution.
Overall, I would rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Product Categories
Endpoint Protection Platform (EPP) Advanced Threat Protection (ATP) Anti-Malware ToolsPopular Comparisons
CrowdStrike Falcon
Microsoft Defender for Endpoint
Fortinet FortiEDR
Cisco Secure Endpoint
Microsoft Defender for Office 365
SentinelOne Singularity Complete
Fortinet FortiClient
Cortex XDR by Palo Alto Networks
Symantec Endpoint Security
Trend Micro Deep Security
Intercept X Endpoint
Trend Vision One Endpoint Security
Trellix Endpoint Security
Kaspersky Endpoint Security for Business
Buyer's Guide
Download our free ESET Endpoint Protection Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does ESET Endpoint Encryption compare to BitLocker?
- What Is The Biggest Difference Between Carbon Black Cb Defense And ESET Endpoint Security?
- What is the biggest difference between ESET Endpoint Security and Symantec Endpoint Protection?
- What is the biggest difference between EPP and EDR products?
- Can Cylance be used with Symantec or Kaspersky endpoint solutions without conflict?
- When evaluating Endpoint Security, what aspect do you think is the most important to look for?
- What are the threats associated with using ‘bogus’ cybersecurity tools?
- Which Endpoint Protection Solution offers Zero Trust (ZTN) as a feature?
- What to choose: an endpoint antivirus, an EDR solution or both?
- Are you aware of SIEM platforms that integrate both Active Directory auditing and security monitoring tools?