Kentik Reviews

Name: Kentik
Brand: Kentik
Rating: 4.6 (14 reviews)

4.6 out of 5

14 reviews
100% willing to recommend

681 followers

What is Kentik?

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

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Kentik is the #19 ranked solution in top Distributed Denial-of-Service (DDoS) Protection solutions and #36 ranked solution in best Network Monitoring Tools. PeerSpot users give Kentik an average rating of 9.2 out of 10. Kentik is most commonly compared to Datadog: Kentik vs Datadog. Kentik is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 832,138 peers since 2012

Featured reviews

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Ahmad Mohd Fahmin

Consultant at Finther Tecnologica

If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.

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reviewer1194984

Director, Backbone Engineering at Salesforce

I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that. The interface just wasn't working for me so I went back to V3 to do that stuff. Also, with the alerting page, that traffic overview page, sometimes I really want to share it with someone. Usually, you can get a quick URL on most of the other pages to share that particular view, but I can't do that on the traffic overview page that is given to me from an alert. That would be really helpful.

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Kentik mindshare

Product category:

As of February 2025, the mindshare of Kentik in the Network Monitoring Software category stands at 0.8%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Feb 2, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 2, 2025	Download
Comparison	Kentik vs Zabbix	Feb 2, 2025	Download
Comparison	Kentik vs Auvik Network Management (ANM)	Feb 2, 2025	Download
Comparison	Kentik vs Datadog	Feb 2, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	3.6%	97%	188 interviews Add to research
Zabbix	4.2	12.2%	95%	105 interviews Add to research

Valuable Features

Kentik's most valuable features include SaaS delivery, reducing server maintenance. Users appreciate NetFlow visualization, traffic analysis, and DDoS alerting for network optimization and security. The Data Explorer is praised for detailed insights, quick visualization, and real-time visibility. Automation via API, customizable reports, and easy anomaly detection enhance user experience, especially in traffic engineering. Kentik provides comprehensive metrics and integrates with monitoring tools for vast historical data analysis and proactive performance management across all network levels.

"Overall, the ease of use and the fact that it meets client expectations are major positives."
"The most important feature is cybersecurity."
"Monitoring operational efficiency is easy."

Room for Improvement

Users desire more granular user and security rights, a more refined interface, and improved API usability. They find challenges with actionable insights, integration capabilities, and cost-effectiveness. Additionally, there are requests for better dimension management, support accessibility, and a method to compare tagged interfaces. Enhancements in cost analysis and mitigation features are also sought, as well as a streamlined experience for new users alongside improved alert sharing and collaboration options.

"The product could strive for more improvements to become closer to perfect."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"I consider the pricing model as an area for improvement."

ROI

Organizations report significant cost savings with Kentik by identifying peers for direct exchanges, reducing transit expenses, notably in high-cost regions. Improvements in latency and efficiency are noted, enhancing customer experience. Users save time and resources by automating processes, avoiding the need for in-house developments. Kentik's capabilities in real-time error detection and security are valued. Renewals with Kentik are consistently approved, affirming perceived value despite challenges in precise quantification of investment returns.

Pricing

Kentik's pricing model varies based on devices, BGP sessions, and flow expectations, with options for annual or multi-year contracts. Discounts are available for educational customers and volume users can negotiate more competitive rates. Some organizations utilize yearly contracts, while others opt for on-demand, burstable licenses. Despite being positioned as cost-effective, Kentik requires a considerable budget for enterprise-level implementation. Pricing aligns well with market standards, yet can be perceived as expensive by some users.

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

Popular Use Cases

Organizations employ Kentik for understanding traffic directions, peering management, and cost-reporting. They track data flows, manage DDoS detection, and utilize traffic management for new locations. Companies benefit from Kentik's visualization tools and network monitoring capabilities. Some leverage its cloud-based model for analyzing traffic, while others opt for on-prem deployments for cost-effectiveness. Sales teams enhance customer prospecting using internal tools developed around Kentik's API stack, benefiting major telecom providers by monitoring network performance.

Service and Support

Users find Kentik's customer service exceptional, with quick email responses, proactive communication, and expert knowledge. Technical support is praised for its promptness and ability to resolve issues swiftly. Customers appreciate the ease of interaction and the ability to address unique use cases effectively. Auto-refresh feature fix in dashboards demonstrated fast attention to problems. Kentik's communication during incidents prevents potential challenges. Their support team is accessible, caring, and provides solutions before issues arise.

Deployment

Users found Kentik's initial setup to be straightforward, with various deployments such as on-prem and cloud. Many noted the simplicity of exporting NetFlow records and setting up BGP sessions. Deployments typically involved minimal configuration or automation, taking between a day and a few weeks, depending on network complexity. Some mentioned successful implementations due to existing network standards. Larger or specialized setups required more customization, but simplicity was frequently highlighted as a key feature.

Scalability

Users find Kentik highly scalable. They report no issues when scaling, even with significant data loads, and appreciate its ability to support large networks and global operations. Companies have successfully expanded their usage, and it supports diverse business sizes. The flexibility of the platform allows users to grow and adapt without encountering limitations. By eliminating the need for intermediary steps, it provides efficient data handling, making it a preferred choice for growing needs.

Stability

Users express positive sentiments about Kentik’s stability. Many report no issues, with only minor bugs like auto-refresh on dashboards, which were swiftly addressed. Some mention rare, short outages but note they seldom impact functionality. Notifications about planned maintenance are common, yet users remain unaffected. Stability is praised, with incidents handled efficiently, and any impact quickly remediated. Users appreciate Kentik's performance, reliability, and problem-solving speed, often remarking on its consistent availability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Kentik Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Retailer

Comms Service Provider

University

Construction Company

Transportation Company

Real Estate/Law Firm

Media Company

Educational Organization

Healthcare Company

Wholesaler/Distributor

Legal Firm

Government

Energy/Utilities Company

Outsourcing Company

Non Profit

Insurance Company

Hospitality Company

Logistics Company

Consumer Goods Company

Wellness & Fitness Company

Museum Or Institution

Performing Arts

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Learn more about Kentik

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.