Kentik Reviews

Name: Kentik
Brand: Kentik
Rating: 4.6 (13 reviews)

4.6 out of 5

13 reviews
100% willing to recommend

680 followers

What is Kentik?

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

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Kentik is the #21 ranked solution in top Distributed Denial of Service (DDOS) Protection solutions and #43 ranked solution in best Network Monitoring Tools. PeerSpot users give Kentik an average rating of 9.2 out of 10. Based on the analysis of the 13 most recent Kentik reviews, the overall sentiment is positive, with a sentiment score of 6.6. Kentik is most commonly compared to Datadog: Kentik vs Datadog. Kentik is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Helped 816,406 peers since 2012

Featured reviews

Ahmad Mohd Fahmin

Consultant at Finther Tecnologica

If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.

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Satoshi Miura

Marketing Manager at a manufacturing company with 5,001-10,000 employees

I believe the company is satisfied with the product, but there have been some changes and challenges. Kentik primarily addresses the need for information from NetFlow data. It offers a simple yet powerful feature of classifying applications, going beyond basic statistics. There is more focus on track ID and basic static applications. Before using this solution, there was a lack of good visibility. So, our clients had to use workarounds to gain insights. With Kentik, they have better planning and programmability in the network.

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reviewer1194984

Director, Backbone Engineering at Salesforce

I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that. The interface just wasn't working for me so I went back to V3 to do that stuff. Also, with the alerting page, that traffic overview page, sometimes I really want to share it with someone. Usually, you can get a quick URL on most of the other pages to share that particular view, but I can't do that on the traffic overview page that is given to me from an alert. That would be really helpful.

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Kentik mindshare

Product category:

As of November 2024, the mindshare of Kentik in the Network Monitoring Software category stands at 0.8%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Kentik offers mature SaaS, eliminating server maintenance concerns. Its robust NetFlow tools provide traffic insights, aiding in planning, security, and troubleshooting. Users value Kentik's data explorer for seamless access and customization. DDoS alerting and visualization features like traffic patterns, Sankey flow diagrams, and customizable dashboards enhance network oversight. API access supports automation. Real-time visibility and flexible report generation are crucial, empowering teams to identify traffic surges, monitor performance, and optimize connectivity efficiently.

"Monitoring operational efficiency is easy."
"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."

Room for Improvement

Kentik could enhance granular user permissions, improve interface usability in its latest version, and simplify its API. Users seek better cost analysis and actionable insights for anomalies. They find the interface confusing and need easier sharing options for alert views. There is demand for better integration with network flow and application performance data. Pricing is seen as high, and support involves challenges with time zone expertise.

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"I consider the pricing model as an area for improvement."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

ROI

Organizations find Kentik's value in reducing transit costs by identifying peers for direct exchanges, leading to cost savings and improved latency. Efficiency is boosted via automation and operational insight, reducing the need for in-house development and maintenance efforts. Users attribute significant security benefits, particularly in attack prevention. While ROI is challenging to quantify precisely, ongoing renewals and the financial prudence of organizations indicate perceived value and an overall positive impact.

Pricing

The product may require a significant financial investment as it can be costly for customers.

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

Popular Use Cases

Kentik is used for traffic analysis, peering management, network monitoring, and DDoS detection. Users leverage it for flow data, alerting, cost reporting, and customer prospecting, often utilizing both cloud and on-prem deployments. The platform supports analyzing AS paths and optimizing network capacity. Companies use it to set up new locations, manage traffic, and perform interconnection research. Its API facilitates custom tool development, and users appreciate the GUI for querying data.

Service and Support

Kentik's customer service is efficient and responsive. Emails receive quick replies, and tech support demonstrates expert knowledge, particularly in technical configurations. Users find their needs met with prompt solutions. Communications are proactive, with alerts for maintenance and updates. Many highlight the speed of response, noting Kentik's ability to address issues in minutes. Interaction often involves collaborative problem-solving. Support often anticipates issues, providing updates before problems arise, leading to high satisfaction.

Deployment

Users experienced Kentik's initial setup as straightforward, whether cloud-based or on-premises. Setup involved exporting NetFlow, configuring BGP sessions, and utilizing SNMP settings. Some needed to adjust configurations but found the process smooth and quick. Automation and scripts were commonly used, with minimal staff involvement. The required effort varied depending on network complexity, but once setup, Kentik integrated seamlessly with existing infrastructure without significant maintenance or administrative demands.

Scalability

Kentik shows strong scalability with no significant issues reported. Users express confidence in its ability to handle large installations and global use. They appreciate its flexibility, allowing data slicing without intermediaries. Its as-a-service approach alleviates scaling concerns, making it suitable for varied business sizes. Users look to expand its usage across teams and potentially offer customer access. Some note potential scaling with more devices, while existing small-scale operations have not reached its limits.

Stability

Users report that Kentik is stable with rare issues. Occasional minor bugs, such as auto-refresh problems on dashboards, have been quickly addressed. While periodic outages occur, they typically affect only specific aspects. Maintenance and updates are communicated with minimal impact. Planned outages are brief, with rare extensive issues resolved promptly. Hardware stability is sufficient, with spare capacity in clusters ensuring function continuity. Large-scale impacts are infrequent, and mitigation strategies minimize disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Kentik Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

11%

Manufacturing Company

Retailer

Comms Service Provider

Real Estate/Law Firm

University

Media Company

Transportation Company

Educational Organization

Wholesaler/Distributor

Healthcare Company

Construction Company

Legal Firm

Government

Non Profit

Energy/Utilities Company

Outsourcing Company

Hospitality Company

Logistics Company

Consumer Goods Company

Insurance Company

Performing Arts

Museum Or Institution

Wellness & Fitness Company

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Learn more about Kentik

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.