ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.
The cost is quite high. But if you want to get a full-featured application and you have a big team...
Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.
The cost is quite high. But if you want to get a full-featured application and you have a big team...
IBM Maximo is designed to help organizations effectively manage and maintain their physical assets, such as equipment, facilities, and infrastructure. Maximo provides a comprehensive set of tools and features to optimize asset performance, increase operational efficiency, and reduce maintenance costs.
The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management.
You pay for what you get. There are lots of options depending on how you would like to implement Maximo.
The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management.
You pay for what you get. There are lots of options depending on how you would like to implement Maximo.
Freshdesk is a cloud-based customer support solution that provides organizations with the features necessary to effectively streamline their support processes. This includes powerful multichannel capability, integrated game mechanics, smart automations, and more.
We use a licensing model only so we pay for the number of agents we have configured in the system only.
Freshdesk was the best solution with the best price. It was cost efficient and included all the features that we needed.
We use a licensing model only so we pay for the number of agents we have configured in the system only.
Freshdesk was the best solution with the best price. It was cost efficient and included all the features that we needed.
Device42 is a powerful asset management tool for inventory, asset discovery, and CMDB purposes. It can be deployed on-premises or on the cloud and is praised for its ease of use, coordination, and reasonable pricing.
Our licensing costs are on a yearly basis.
The product cost is low. It is quite cheap.
Our licensing costs are on a yearly basis.
The product cost is low. It is quite cheap.
BeyondTrust Remote Support is software built to help organizations gain access to and support nearly any remote computer or mobile device with a single solution. BeyondTrust Remote Support works across Windows, Mac, and Linux and gives you access and control whether a device is on or off the network.
This product provides value for money.
Bomgar has a very fair pricing structure.
This product provides value for money.
Bomgar has a very fair pricing structure.
The product is free! Get it now.
It's free.
The product is free! Get it now.
It's free.
ConnectWise PSA is an award-winning professional services automation solution that connects your entire organization. Save time throughout your entire business lifecycle with the powerful automation and standardization that ConnectWise PSA brings to the table. A single view of your business operations makes it possible to streamline your business even further.
There are some different add-ons and benefits that are optional and come at an additional cost.
We're paying $940 a month for 14 users.
There are some different add-ons and benefits that are optional and come at an additional cost.
We're paying $940 a month for 14 users.
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
For what it does, it's quite cheap.
The solution costs INR 8400 per user.
For what it does, it's quite cheap.
The solution costs INR 8400 per user.
SolarWinds Web Help Desk simplifies service management with unified ticketing, asset, knowledge, and change management. Key features include:
They charge by the technician. It costs $117 per technician per year.
When you compare with ManageEngine and ServiceNow, SolarWinds is reasonable.
They charge by the technician. It costs $117 per technician per year.
When you compare with ManageEngine and ServiceNow, SolarWinds is reasonable.
EthicsPoint enables you to investigate E&C reports from across your organization – and from all reporting channels – in a centralized database. You can effectively take action and resolve specific incidents and view system-wide metrics to identify risk areas.
