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Microsoft Exchange Online Reviews

Vendor: Microsoft
4.3 out of 5
Badge Leader
716 followers
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What is Microsoft Exchange Online?

Featured Microsoft Exchange Online reviews

Microsoft Exchange Online mindshare

As of April 2025, the mindshare of Microsoft Exchange Online in the Email Applications category stands at 14.1%, down from 15.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications

PeerAnalyst reports based on Microsoft Exchange Online reviews

TypeTitleDate
CategoryEmail ApplicationsApr 2, 2025Download
ProductReviews, tips, and advice from real usersApr 2, 2025Download
ComparisonMicrosoft Exchange Online vs Google WorkspaceApr 2, 2025Download
ComparisonMicrosoft Exchange Online vs Microsoft ExchangeApr 2, 2025Download
ComparisonMicrosoft Exchange Online vs Amazon WorkMailApr 2, 2025Download
Suggested products
TitleRatingMindshareRecommending
Google Workspace4.122.9%95%101 interviewsAdd to research
Microsoft Exchange4.211.4%93%91 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
Manufacturing Company
6%
Educational Organization
6%
Media Company
5%
University
5%
Healthcare Company
5%
Retailer
5%
Hospitality Company
4%
Construction Company
4%
Non Profit
4%
Insurance Company
3%
Wholesaler/Distributor
3%
Energy/Utilities Company
3%
Performing Arts
2%
Real Estate/Law Firm
2%
Legal Firm
2%
Outsourcing Company
2%
Consumer Goods Company
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Agriculture
1%
Non Tech Company
1%
Recreational Facilities/Services Company
1%

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Microsoft Exchange Online customers

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Microsoft Exchange Online reviews

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Babatunde-Olugbode - PeerSpot user
Technical presales engineer at Avetium Consult Ltd
Verified user of Microsoft Exchange Online
Apr 1, 2024
Offers good user interface and seamlessly integrates with other Microsoft services

Pros

"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"

Cons

"The price could be an area of concern for many."
NancyHartman - PeerSpot user
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Verified user of Microsoft Exchange Online
Jan 26, 2025
Effective collaboration achieved with versatile features and good customer service

Pros

"With the Exchange Server, there is a lot of capability for version controlling. "

Cons

"My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary. "
Find out what your peers are saying about Microsoft Exchange Online. Updated March 2025
844,944 professionals have used our research since 2012.
PeerSpot user
Director of IT ISO at a financial services firm with 51-200 employees
Verified user of Microsoft Exchange Online
Aug 2, 2022
Quick to deploy, easy to set up, and works with minimal issue

Pros

"The solution is very easy to set up and quite quick to deploy."

Cons

"When you migrate from on-prem to cloud, if you choose to or are forced to do the hybrid, they need to devise a way to undo the hybrid."
KK
Senior Consultant at DP World
Verified user of Microsoft Exchange Online
Nov 12, 2023
Has a valuable online archive feature, but the technical support services need improvement

Pros

"The product’s most valuable feature is the online archive. "

Cons

"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
BENDER BENEDICT - PeerSpot user
L3 Technical Support Engineer at SV Gaming Limited
Verified user of Microsoft Exchange Online
Dec 16, 2022
Useful sandbox feature; quite cheap

Pros

"It is a fantastic solution."

Cons

"In the next release, I would like to see more features added to the security of the solution."
Manar Shihab - PeerSpot user
System and Network Engineer at Pointec
Verified user of Microsoft Exchange Online
Mar 18, 2024
Reasonably priced and used for sending and receiving emails between companies

Pros

"The best thing about Microsoft Exchange Online is that it's integrated with the Outlook application."

Cons

"The configuration of the solution's on-premise version is a little bit difficult, and its troubleshooting is more difficult than the installation itself."
BP
Solutions Architect at Vvolve management consultants
Verified user of Microsoft Exchange Online
Jul 24, 2024
An easy-to-use platform providing mail tagging and other top-notch security measures

Pros

"The solution is stable. "

Cons

"The cost is very high, and not every customer can afford licenses."
Saad Zarkout - PeerSpot user
IT Manager at BUTEC s.a.l.
Verified user of Microsoft Exchange Online
Aug 27, 2022
Helps reduced IT operations, scalable, and simple setup

Pros

"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."

Cons

"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."