Microsoft Exchange Reviews

We mainly use Exchange for the email, calendar, and contact management features. 

The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users. 

Exchange's management could be improved a bit, and its troubleshooting tools are limited at times. It's not easy sometimes to troubleshoot. That's another area where there's room for improvement.

Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved.

I've been using Microsoft Exchange for 15 years.

Exchange's application front services are robust and scalable.

I've never had to contact Microsoft support about issues with Exchange. We used to have a support contract with Microsoft, but it was for integration. However, the technology itself is mature though, and we have extensive experience managing Exchange. But if there are matters related to the environment, sometimes it is tricky. You have to build your own capability and rely on it when there is some novel use case.

If you want to run Exchange as an on-premises solution, you have to cover infrastructure costs. If cost is an issue, you can opt for Office 365 instead. But I'm fine with what we're paying because we have no problem budgeting for an Exchange server.

I rate Microsoft Exchange nine out of 10. 

We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.

The backup and archiving features are valuable, it is user friendly too.

They could improve on the search function, it takes too much time.

I have been using the solution for five years.

It is a reliable solution.

We have approximately 20,000 users using the solution.

The installation was straightforward and it was supported by the IT team.

I was satisfied with the usage of Microsoft Exchange, I would recommend the solution.

I rate Microsoft Exchange an eight out of ten.

I use it for email, contacts, and calendar.

The latest versions have gotten much better about balancing the load on the backend.

Currently, its administration is too cumbersome. It's unwieldy. It's slow. It consumes too many resources. Configuration needs to be much more streamlined and administratively automated.

In terms of additional features, on the administration side, I would like them to incorporate a security console to focus on all of the security aspects in one place.

It has been in use for 10 to 15 years.

I would rate it a six out of ten. It's very cumbersome. It's not lean by any means.

It helps because it's easier for the employees to exchange emails. Instead of their using their personal emails, at least now they are using the company email.

One thing I like about it is the support. Microsoft is very good at providing support. I also like that it integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas.

It requires a lot of maintenance. I think the cloud solution would be better and easier to manage as well.

Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration.

It is very stable. But at certain times you find that fixes and patches which they release can mess things up. But so far, I haven't come across any major issue.

The support is there with the number of people using it. It's very easy to get solutions when you're stuck. Somewhere, someone is going through the same problems. They're willing to help you with the solution.

At the time I joined the organization, they didn't have an email solution in-house. Employees were using their personal emails. Some of were using Yahoo!, some were using Gmail. If someone left the company, they would take with them the emails they had received from clients. We needed an in-house email solution like Exchange so that if someone leaves we are able to keep the emails.

To me, the most important criteria when selecting a vendor are maintenance and support. Features also matter. Then I look at the pricing. Is it too costly, is the organization going to be able to afford it? So cost plays a major role. When I go to the Director and say I want to buy this solution, the main thing he will look at is the pricing. He will ask, "Why are you getting these features, it's very expensive. Why aren't you going with this other option, it's cheaper?" But again, if the support is great and the pricing is a bit higher it's worth it.

The installation was simple and straightforward. We didn't have any hiccups. It went fine.

They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with.

If you don't really mind the cost then go for Microsoft. You can never go wrong with them, their solutions are very good. They're stable. They're all tested, so when you start you know it has already been tested. There are many people using it, it's comfortable, it's stable. You won't have any hiccups. I would recommend it.

One thing I've been doing is, before I deploy it to a production environment, I always create a "lab" where I try it out and make sure everything is working properly.

We use Microsoft Exchange Server for the users in our company.

We have found it to be a stable solution. It is scalable and easy to install.

I think it could be more scalable.

Microsoft Exchange is stable.

It is scalable. We currently have 2000 users.

It's easy to install and took about three to four hours.

We were able to install it ourselves. A team of three handled the installation and maintenance.

On a scale from one to ten, I would rate Microsoft Exchange at ten.

It is easy to install. A team of three people were able to handle the installation and maintenance. 

All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile. 

Microsoft Exchange needs to improve how it handles and assigns policy and security.

I have been working with Exchange for the last 10 years.

The product is absolutely stable.

I think Exchange is somewhat scalable, but not exactly. For example, if we ever need to update our server, we have to create another server and migrate the mailboxes from one server to another. So, it's only somewhat scalable, not fully.

We are getting good technical support. We have an in-house support person, so we don't need any technical support most of the time. 

It's easy. Easy to use. Not complex.

It's reasonable. It's an affordable price.

I rate Microsoft Exchange nine out of 10. It's a good product that you can either implement on-premises or on the cloud. 

We are using Microsoft Exchange for our email. It is hosted with Zimbra and we use Exchange to interact with it.

The interface is user-friendly.

There is a lot of spam email that comes in, so they should add functionality to help fix this problem.

Better integration with other service providers would be helpful.

I joined the company two months ago and I have been using Microsoft Exchange since then. The company has been using it for much longer.

This is a stable product. With our IT putting a firewall in place, it is robust.

My impression is that it's scalable. We have approximately 1,000 users.

I have not has a reason to contact Microsoft for support.

When I joined the company, my laptop was pre-configured, so everything was already done.

Our in-house IT team is responsible for deployment and maintenance.

In general, this is a good product and I am happy with it. 

I would rate this solution a seven out of ten. 

My main use case is corporate messaging.

The most important things are its long reputation of stability and that it has a lot of options for corporate staff.

An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations.

I've been using this solution for at least 15 years.

This is a very stable solution.

Exchange is very scalable, it's one of the most important things about this software.

We've had some issues getting responses from Microsoft support lately, as they seem not to be very interested in the Russian region nowadays.

Exchange isn't a very hard solution to implement, though the infrastructure can require some changes in advance. Deployment can take anywhere from a few months to a few years, depending on the size of the customer and the project.

Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides. Customers may also need to buy additional client licenses depending on the options they require.

I would rate this solution as eight out of ten.