I use it for email, contacts, and calendar.
System Administrator at a healthcare company with 11-50 employees
It is now better at balancing the load on the backend, but its administration is too cumbersome
Pros and Cons
- "The latest versions have gotten much better about balancing the load on the backend."
- "Currently, its administration is too cumbersome. It's unwieldy. It's slow. It consumes too many resources. Configuration needs to be much more streamlined and administratively automated."
What is our primary use case?
What is most valuable?
The latest versions have gotten much better about balancing the load on the backend.
What needs improvement?
Currently, its administration is too cumbersome. It's unwieldy. It's slow. It consumes too many resources. Configuration needs to be much more streamlined and administratively automated.
In terms of additional features, on the administration side, I would like them to incorporate a security console to focus on all of the security aspects in one place.
For how long have I used the solution?
It has been in use for 10 to 15 years.
Buyer's Guide
Microsoft Exchange
December 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What other advice do I have?
I would rate it a six out of ten. It's very cumbersome. It's not lean by any means.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at KRsolns LTD
Good support, performs well, and is easy to install
Pros and Cons
- "Our customers are satisfied with the features included in Microsoft Exchange."
- "There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
What is our primary use case?
Microsoft Exchange is used for emailing groups, subscription-based similar to Online Exchange you can work on emails anywhere at any time. Used for groups, global address books, and global calendars.
What is most valuable?
Our customers are satisfied with the features included in Microsoft Exchange.
What needs improvement?
The only and main issue I had was when we had to verify the domain on the tenant.
There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me.
For how long have I used the solution?
I have been working with Microsoft Exchange for more than ten years.
It is deployed both on-premise and on the cloud.
What do I think about the stability of the solution?
I have not had any complaints regarding the stability of Microsoft Exchange.
What do I think about the scalability of the solution?
Microsoft Exchange is a scalable solution.
I have 10 clients with approximately 200 licenses.
How are customer service and support?
The Microsoft employees in Mauritius are friends, and they assist us whenever help is required.
How was the initial setup?
The installation is very easy.
I have myself and two others to maintain and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid monthly.
What other advice do I have?
We plan to move everyone to Microsoft Exchange Online.
Everyone, in my opinion, is going for the Online Exchange, and I don't see any other option for myself.
I would rate Microsoft Exchange a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Exchange
December 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
IT Support Team Leader at a tech services company with 201-500 employees
Compatible with other clients, effective business features, and simple client setup
Pros and Cons
- "Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
- "The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."
What is our primary use case?
We use Microsoft Exchange for emails.
What is most valuable?
Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.
For how long have I used the solution?
I have been using Microsoft Exchange for approximately five years.
What do I think about the stability of the solution?
Microsoft Exchange is stable. However, there are other solutions that are more stable, such as Zimbra.
What do I think about the scalability of the solution?
The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area.
We have approximately 200 people using this solution and we plan to continue to use this solution.
How are customer service and support?
We have contacted support. The support for Microsoft Exchange and Office 365 is widely available and is good.
Which solution did I use previously and why did I switch?
I have used Zimbra.
How was the initial setup?
The installation is simple for the clients.
What about the implementation team?
We have approximately three engineers that support this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Exchange an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Accounts Manager. at Focus Corporation
Reliable, straightforward install, and backup feature valuable
Pros and Cons
- "The backup and archiving features are valuable, it is user friendly too."
- "They could improve on the search function, it takes too much time."
What is our primary use case?
We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.
What is most valuable?
The backup and archiving features are valuable, it is user friendly too.
What needs improvement?
They could improve on the search function, it takes too much time.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
It is a reliable solution.
What do I think about the scalability of the solution?
We have approximately 20,000 users using the solution.
How was the initial setup?
The installation was straightforward and it was supported by the IT team.
What other advice do I have?
I was satisfied with the usage of Microsoft Exchange, I would recommend the solution.
I rate Microsoft Exchange an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Can be easily installed and is stable and scalable
Pros and Cons
- "We have found it to be a stable solution. It is scalable and easy to install."
- "I think it could be more scalable."
What is our primary use case?
We use Microsoft Exchange Server for the users in our company.
What is most valuable?
We have found it to be a stable solution. It is scalable and easy to install.
What needs improvement?
I think it could be more scalable.
What do I think about the stability of the solution?
Microsoft Exchange is stable.
What do I think about the scalability of the solution?
It is scalable. We currently have 2000 users.
How was the initial setup?
It's easy to install and took about three to four hours.
What about the implementation team?
We were able to install it ourselves. A team of three handled the installation and maintenance.
What other advice do I have?
On a scale from one to ten, I would rate Microsoft Exchange at ten.
It is easy to install. A team of three people were able to handle the installation and maintenance.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr System Administrator at a energy/utilities company with 1,001-5,000 employees
Good configuration and customization features
Pros and Cons
- "All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
- "Microsoft Exchange needs to improve how it handles and assigns policy and security."
What is most valuable?
All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile.
What needs improvement?
Microsoft Exchange needs to improve how it handles and assigns policy and security.
For how long have I used the solution?
I have been working with Exchange for the last 10 years.
What do I think about the stability of the solution?
The product is absolutely stable.
What do I think about the scalability of the solution?
I think Exchange is somewhat scalable, but not exactly. For example, if we ever need to update our server, we have to create another server and migrate the mailboxes from one server to another. So, it's only somewhat scalable, not fully.
How are customer service and support?
We are getting good technical support. We have an in-house support person, so we don't need any technical support most of the time.
How was the initial setup?
It's easy. Easy to use. Not complex.
What's my experience with pricing, setup cost, and licensing?
It's reasonable. It's an affordable price.
What other advice do I have?
I rate Microsoft Exchange nine out of 10. It's a good product that you can either implement on-premises or on the cloud.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Avanade Global Managed Security Services (MSS), Cyber Defense & Growth Markets Security at a tech vendor with 10,001+ employees
Stable operations and useful collaboration tools
Pros and Cons
- "The most valuable feature of Microsoft Exchange is the collaboration tools."
- "Microsoft Exchange could improve security. They can elevate a lot of security features."
What is our primary use case?
I use Microsoft Exchange for professional emails, and the collaboration tools, such as Teams, and SharePoint.
What is most valuable?
The most valuable feature of Microsoft Exchange is the collaboration tools.
What needs improvement?
Microsoft Exchange could improve security. They can elevate a lot of security features.
For how long have I used the solution?
I have been using Microsoft Exchange for approximately 10 years.
What do I think about the stability of the solution?
Microsoft Exchange is stable.
How are customer service and support?
I have not used the support.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Exchange an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a transportation company with 51-200 employees
Is user friendly and fairly stable
Pros and Cons
- "It is user friendly."
- "The management of .pst files and archiving need improvement."
What is most valuable?
It is user friendly.
What needs improvement?
The management of .pst files and archiving need improvement.
Because there are so many threats these days, better encryption and security would be good as well.
For how long have I used the solution?
I've been working for around nine years with Microsoft Exchange.
What do I think about the stability of the solution?
Sometimes, it's not that stable, but it is good for the most part.
What other advice do I have?
I would advise you to do the training and then use Microsoft Exchange.
If I had to rate this solution on a scale from one to ten, I would rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Popular Comparisons
Google Workspace
Microsoft Exchange Online
Zimbra Collaboration
HCL Notes
KerioConnect
Open-Xchange
ProtonMail
Zoho Mail
HCL Verse
OpenText GroupWise
Superhuman
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Zimbra Collaboration compare with Microsoft Exchange?
- What should I look for when choosing an email solution for my company?
- When evaluating Email Applications, what aspect do you think is the most important to look for?
- What is the best choice for email?
- Which solution should we choose? - IceWarp, Zentyal, UCS, Collax, Scalix, Zimbra or Kollab?