We use Microsoft Exchange for emails.
IT Support Team Leader at a tech services company with 201-500 employees
Compatible with other clients, effective business features, and simple client setup
Pros and Cons
- "Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
- "The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."
What is our primary use case?
What is most valuable?
Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.
For how long have I used the solution?
I have been using Microsoft Exchange for approximately five years.
What do I think about the stability of the solution?
Microsoft Exchange is stable. However, there are other solutions that are more stable, such as Zimbra.
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Microsoft Exchange
November 2024
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816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area.
We have approximately 200 people using this solution and we plan to continue to use this solution.
How are customer service and support?
We have contacted support. The support for Microsoft Exchange and Office 365 is widely available and is good.
Which solution did I use previously and why did I switch?
I have used Zimbra.
How was the initial setup?
The installation is simple for the clients.
What about the implementation team?
We have approximately three engineers that support this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Exchange an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Accounts Manager. at Focus Corporation
Reliable, straightforward install, and backup feature valuable
Pros and Cons
- "The backup and archiving features are valuable, it is user friendly too."
- "They could improve on the search function, it takes too much time."
What is our primary use case?
We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.
What is most valuable?
The backup and archiving features are valuable, it is user friendly too.
What needs improvement?
They could improve on the search function, it takes too much time.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
It is a reliable solution.
What do I think about the scalability of the solution?
We have approximately 20,000 users using the solution.
How was the initial setup?
The installation was straightforward and it was supported by the IT team.
What other advice do I have?
I was satisfied with the usage of Microsoft Exchange, I would recommend the solution.
I rate Microsoft Exchange an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Exchange
November 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Can be easily installed and is stable and scalable
Pros and Cons
- "We have found it to be a stable solution. It is scalable and easy to install."
- "I think it could be more scalable."
What is our primary use case?
We use Microsoft Exchange Server for the users in our company.
What is most valuable?
We have found it to be a stable solution. It is scalable and easy to install.
What needs improvement?
I think it could be more scalable.
What do I think about the stability of the solution?
Microsoft Exchange is stable.
What do I think about the scalability of the solution?
It is scalable. We currently have 2000 users.
How was the initial setup?
It's easy to install and took about three to four hours.
What about the implementation team?
We were able to install it ourselves. A team of three handled the installation and maintenance.
What other advice do I have?
On a scale from one to ten, I would rate Microsoft Exchange at ten.
It is easy to install. A team of three people were able to handle the installation and maintenance.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr System Administrator at a energy/utilities company with 1,001-5,000 employees
Good configuration and customization features
Pros and Cons
- "All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
- "Microsoft Exchange needs to improve how it handles and assigns policy and security."
What is most valuable?
All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile.
What needs improvement?
Microsoft Exchange needs to improve how it handles and assigns policy and security.
For how long have I used the solution?
I have been working with Exchange for the last 10 years.
What do I think about the stability of the solution?
The product is absolutely stable.
What do I think about the scalability of the solution?
I think Exchange is somewhat scalable, but not exactly. For example, if we ever need to update our server, we have to create another server and migrate the mailboxes from one server to another. So, it's only somewhat scalable, not fully.
How are customer service and support?
We are getting good technical support. We have an in-house support person, so we don't need any technical support most of the time.
How was the initial setup?
It's easy. Easy to use. Not complex.
What's my experience with pricing, setup cost, and licensing?
It's reasonable. It's an affordable price.
What other advice do I have?
I rate Microsoft Exchange nine out of 10. It's a good product that you can either implement on-premises or on the cloud.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Avanade Global Managed Security Services (MSS), Cyber Defense & Growth Markets Security at a tech vendor with 10,001+ employees
Stable operations and useful collaboration tools
Pros and Cons
- "The most valuable feature of Microsoft Exchange is the collaboration tools."
- "Microsoft Exchange could improve security. They can elevate a lot of security features."
What is our primary use case?
I use Microsoft Exchange for professional emails, and the collaboration tools, such as Teams, and SharePoint.
What is most valuable?
The most valuable feature of Microsoft Exchange is the collaboration tools.
What needs improvement?
Microsoft Exchange could improve security. They can elevate a lot of security features.
For how long have I used the solution?
I have been using Microsoft Exchange for approximately 10 years.
What do I think about the stability of the solution?
Microsoft Exchange is stable.
How are customer service and support?
I have not used the support.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Exchange an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a transportation company with 51-200 employees
Is user friendly and fairly stable
Pros and Cons
- "It is user friendly."
- "The management of .pst files and archiving need improvement."
What is most valuable?
It is user friendly.
What needs improvement?
The management of .pst files and archiving need improvement.
Because there are so many threats these days, better encryption and security would be good as well.
For how long have I used the solution?
I've been working for around nine years with Microsoft Exchange.
What do I think about the stability of the solution?
Sometimes, it's not that stable, but it is good for the most part.
What other advice do I have?
I would advise you to do the training and then use Microsoft Exchange.
If I had to rate this solution on a scale from one to ten, I would rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System architect at a computer software company with 201-500 employees
Flexible messaging server with longstanding reputation for stability
Pros and Cons
- "Exchange is very scalable, it's one of the most important things about this software."
- "An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."
What is our primary use case?
My main use case is corporate messaging.
What is most valuable?
The most important things are its long reputation of stability and that it has a lot of options for corporate staff.
What needs improvement?
An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations.
For how long have I used the solution?
I've been using this solution for at least 15 years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
Exchange is very scalable, it's one of the most important things about this software.
How are customer service and support?
We've had some issues getting responses from Microsoft support lately, as they seem not to be very interested in the Russian region nowadays.
How was the initial setup?
Exchange isn't a very hard solution to implement, though the infrastructure can require some changes in advance. Deployment can take anywhere from a few months to a few years, depending on the size of the customer and the project.
What's my experience with pricing, setup cost, and licensing?
Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides. Customers may also need to buy additional client licenses depending on the options they require.
What other advice do I have?
I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of technology alliances at a tech services company with 201-500 employees
Has all the calibration features you need
Pros and Cons
- "Exchange has helped us with encryption."
- "One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."
What is our primary use case?
My primary use case is for migrations, setting up hybrid identities, and integrating with other systems, for example, SharePoint.
How has it helped my organization?
Exchange has helped us with encryption.
What is most valuable?
Exchange has all the calibration features you need.
What needs improvement?
One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down.
For how long have I used the solution?
I've been using this solution for fifteen to sixteen years.
What do I think about the stability of the solution?
This product is stable.
What do I think about the scalability of the solution?
Exchange is scalable.
What other advice do I have?
I would give this solution a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Updated: November 2024
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