Microsoft Exchange Reviews

We use Microsoft Exchange mostly for corporate communication services—setting up an email box, calendar, setting appointments, etc. My organization is a very big organization. The user base is not less than 15 people. When I worked with Exchange at Starcomms on the corporate organization, we had more than 1,000. When I was at another company, we had a user base that is more than 60.

Exchange 2003 was a more closed environment, but they improved on it in 2010. The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules.

They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable.

I've used it for a couple of years. I've used Exchange 2003, 2007, 2012, and 2015.

It's scalable.

When we've had issues that are beyond our ability to resolve, we've contacted Microsoft. Once we had a deep phishing outbreak that involved a lot of phishing emails, so I had to contact them and then work together to figure out how to stem that thing.

Setup is straightforward for administrators if you understand networking services and the need for an active directory service. Exchange is a site-aware service, so you must have a good grip on active directory services. You need a deeper understanding of the networking layer, internet services, and broadband before you can manage it on your own as a system administrator. These are services that an experienced administrator can handle.

I was able to do it all on my own. I have robust experience in hardware, installation and maintenance, operating systems, networking, routing and switching, security as well as database administration, and a little bit of user support too. I can also support the exchanges from the client side of it. 

In terms of deployment and maintenance, I do need a support engineer just to help with the labor. I also need maybe other system engineers as a backup. Then there's the technical team. Okay. In a corporate environment, you have people to deal with management influence, IT governance, and all the business cases underneath all that. Then you have the administrative level, including the security admin, a Windows admin for the Java site, then you have the Exchange admin. On the support level, you have user support.

When I was working in another company, it was Enterprise volume licensing.

Microsoft Exchange is the leader in corporate communication. It has been quite a good service. I rate it nine out of 10.

Microsoft Exchange can be deployed on-premise and in the cloud.

We are using Microsoft Exchange for general sending and receiving emails in the office to customers.

The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often.

Microsoft Exchange could improve the archiving of emails and the performance.

I have been using Microsoft Exchange for approximately 10 years.

Microsoft Exchange is stable.

Everyone in the company is using Microsoft Exchange.

We have our own technical team for support of Microsoft Exchange.

We have been using Microsoft Exchange for a long time. Prior to this, we were using a solution called Thunderbird.

Our internal team does the maintenance of Microsoft Exchange, such as managing the group policy.

I recommend this solution to others.

I rate Microsoft Exchange a ten out of ten.

Email is something we constantly use. 

Exchange is easy to use. It also has a built-in calendar for all the stuff I'm supposed to be looking at and doing. Exchange tells you if you have a doctor's appointment or a scheduled call. It also has a place to store and manage your contacts. If I want to add a new contact, it will put in information about that contact stored anywhere within the Microsoft Suite.

They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks. 

Exchange is about 90 percent stable, but they're working on it. In the next two or three weeks, they should be able to do it. I know what they're going through. 

Microsoft has teams in different countries, so they will help you depending on your problem. If you have an issue with something else, they will email you a link that puts you into contact with the team you should talk to. I gave them a lot of issues, and they're working on them. They're saying they will do everything they can to make it work.

The only issue is that the phone connection is sometimes bad because it's a foreign country. It's something you have to live with. You can repeat what they said and ask if you heard them correctly, but they're accommodating.

I rate Microsoft Exchange nine out of 10. My advice for prospective Exchange users is to have an experienced person deploy it and show you how it's done. They should give instructions on how to make it into a server. That's critical. If you set up a server and think that's the end of it, you could go down the wrong alley.

You'll want some help initially, but on the other hand, you definitely want to learn to use the solution yourself. I recommend getting a support contract with someone who knows the solution. There is so much specialization in this world. For example, a veterinarian and a cardiologist are both doctors, but would you see your vet about a heart problem?

Our entire organization uses Microsoft Exchange. We are using Microsoft Exchange 2016. The solution is deployed on-premises.

This solution has improved the collaboration between our organization and our partners and contractors.

The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time.

The security for the email technology could be improved.

For the next release, there are some features on the cloud-based Exchange that aren't included on-prem. It would be great if these features were made available in the next release. For instance, integration between Exchange and its on-prem calendar is not available for the on-prem solution.

I have been using this solution for more than 15 years.

I think Exchange is one of the most stable products from Microsoft.

The product is scalable.

Technical support is good. We're covered with the technical support maintenance agreement with Microsoft.

Most of the process is straightforward.

We used a consultant for deployment. We are working directly with Microsoft partnerships.

We renew the product license with Microsoft every three years.  The cost is included within a bundle of services. It's an enterprise agreement with Microsoft.

I would rate this solution 10 out of 10. It has enhanced the process of exchanging information between our organization and others.

I recommend this solution for others to use the auto implement. It's a good product. You can use this product through cloud, and it will be more valuable than on-prem deployment.

Exchange's interface is good. All of our engineers like it and are accustomed to using it.

The main problem with Microsoft products is that we're constantly required to install patches and fixes. In fact, Microsoft frequently publishes, which is in itself a guarantee of quality, security updates especially for the OS that we are forced to apply. The problem is, this causes us to do a lot of testing before we go into production to make sure that our systems continue to function properly.

I've worked as an administrator of Microsoft Exchange for five years.

We haven't identified any serious problems with Exchange.

We have always used Exchange. That's a strategic choice for our company. We are confident in Microsoft because their support is always there for us.

The setup was easy. When we first deployed Exchange, we had some guidance from Microsoft, but now our engineers use it effortlessly. 

I rate Microsoft Exchange eight out of 10. I hope Microsoft will continue to support the on-premises versions of their products because they are increasingly orienting themselves toward Exchange in the cloud. Unfortunately, cloud services are unavailable here in Nigeria.

I find Exchange's basic mail features to be highly valuable. 

The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge. 

Maybe the problems with integration are Apple's fault. The calendar doesn't integrate well with Apple's iOS. When I make appointments in Outlook, they don't necessarily transfer to the Apple Watch or the iPhone. If a meeting is canceled or rescheduled, it doesn't pick up at all. It's still showing appointments that were canceled months ago. 

I've been using Microsoft Exchange for seven or eight years.

Microsoft Exchange's stability is okay. I'm about the jinx it, but it seems fine. I'm not really having problems with it, and I've got over 200,000 emails.

I've contacted Microsoft support. They're overseas in India, I think. They usually solve the problem but not quickly. Sometimes it takes a while. I even let them access the computer remotely, and they do whatever. I would rate them average. They're okay but not great. It takes more time than necessary, it seems.

I still use Gmail, but I don't use it much. I'm not that impressed. Gmail isn't robust enough. I use the integrated mailbox for iPhone. It's okay but not great. Outlook is the best, but it could be better.

I pay about $100 for a license, but I'm a single owner.

I'd rate Exchange seven out of 10. It has challenges with integration, whether it be through Android or Apple. We've been heavily using Zoom and Microsoft Teams this year, and that hasn't been great. It's passable. At the same time, I would give iOS Mail only a five or six, but then again, it's straightforward. It doesn't propose to do much else. The nice thing about iOS Mail is that you don't have to sift through different accounts. They all come up in the sandbox, which is cool. That's helpful for work.

If you're using Microsoft Exchange, make sure you have technical support. You need someone to call if you have problems. I pay for a technical support license from Microsoft. 

It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail.

From a security point of view, Microsoft should enhance the new features. Technical support could also be better.

I have been working with Microsoft Exchange for about three or four years.

Exchange is a very good Microsoft product, and it's very stable. It's rare to face issues like mailboxes, but troubleshooting is very easy.

From a security point of view, Microsoft Edge's role is very good. This is because the Edge server is not part of an internal network. If there's a vector attack on Exchange, it will affect only the internal Exchange Edge server and not our private network or DMZ.

This product is reliable and very scalable. We have almost 5,000 users at the moment.

Technical support is average at best. Many times Microsoft engineers took a long time to support us after we logged a case. 

Microsoft Exchange is for any company with 400 to 500 people, but a mid-size company can also use this product. It's not very costly for them. The alternative many companies are using is Gmail desktop services with about 100 users. I don't know about the quantity, but many companies are using Gmail as a free service because they don't want to invest in other products like Microsoft Exchange or Microsoft Office 365.

On a scale from one to ten, I would give Microsoft Exchange a nine.

I primarily use Microsoft Exchange as a messaging platform.

Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment.

I've been using Microsoft Exchange since 1996.

Microsoft Exchange is very stable - I'm very satisfied with its availability and reliability.

Microsoft Exchange's scalability is very good, with load balancing and failover switching features.

We use Microsoft Premier Support and are very satisfied with it. However, sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training.

The initial setup is really straightforward so long as you meet all the prerequisites. However, in some scenarios, you only have selected privileges and limited control over parts of the installation, which means you may have to ask Microsoft for help if something goes wrong. 

Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap.

I would rate Microsoft Exchange as ten out of ten.