Microsoft Exchange Reviews

I use the solution mainly for emails and arranging schedules, calendars, et cetera.

It is enterprise-friendly, and many organizations use it.

The product can scale.

It’s stable and reliable.

The solution could be more user-friendly. It could always be more scalable and have a better UI.

I’ve used the solution for many, many years.

The solution is stable and reliable. There are no bugs or glitches, and it doesn’t crash or freeze.

It is a scalable product. You can expand it.

I can’t say how many people in our organization use it.

We have our own internal support if we run into technical issues. I’ve never dealt with their technical support services.

We did not use a different solution previously.

I wasn’t a part of the installation. I can’t speak to how it goes.

Our IT handles the licensing process. I don’t have visibility into pricing.

We use an enterprise version.

I’d recommend the solution eight out of ten.

It is to run our mail server.

It's really just been the same for a decade now. I don't think they've really updated anything in a long time.

I like that we can still use it on-premise. Then, we don't have to pay the extra subscription fees for the cloud.

It integrates with anything really, to be honest, besides other Microsoft products.

There are AI-based features, but we don't use it.

We don't use Exchange for a lot of stuff, so there's not a lot to improve.

The interface could look a little more nicer, but other than that, it's fine. 

I have been using it for more than ten years. 

I haven't had to scale it at all. We've been running about the same amount of people for a long time.

It is used by around 100 end users. Just one person is required to maintain it for a hundred users, so we outsource that to an MSP.

They're helpful and easy to deal with.

We bought it years ago.  

I would recommend Microsoft Exchange to others because it's pretty easy to manage. However, it is costly, so it depends on how much you want to pay.

Overall, I would rate it a nine out of ten.

We primarily use the solution for email and passing on information between the company's user base.

The exchange functionalities are good. It helps ensure information is accessible and can move between people in the company. The exchange of email is very easy.

The integration is very good.

The Microsoft visuals are very helpful. 

We're able to work on SQL servers with no issues. 

I can't say there are any missing features. 

I'd like the archiving process to be faster. 

They could offer better performance and enhancements throughout the product. 

I've been using Microsoft for 15 years. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. I'd rate the overall stability eight out of ten. 

It is a scalable product. A company would have no issues if it needed to expand. 

The solution is mainly used by all end-users. Everyone in the company has it. That's about 1,500 users.

I have never reached out to technical support.

I have never worked with other similar products. 

Others work on the deployment and configuration process. I did not take part in the implementation process. 

I have five colleagues that handle all aspects of Microsoft maintenance, including any needed maintenance for Exchange. One is an admin on Exchange. The others handle other Microsoft products.

I am using the latest version of the solution. 

I'm an end-user. As an end-user, the solution works well to the point I don't really know it's there. My company is a Microsoft customer. 

I'd rate the solution eight out of ten.

I just use it to retrieve my data. I'm just mostly leveraging it to retrieve some archive data, so I haven't really used it on a more advanced level.

For example, I was changing my email, so I wanted to retrieve some data I had from the previous address. That was the only time I used Microsoft Exchange to retrieve my archive information. Aside from that, I don't think I've used it for any other use cases.

I haven't really used it for something advanced. Most of my use cases are just to retrieve my information. Microsoft Exchange is just a part of your Office package, so you just have it inbuilt. I really haven't used it much.

The initial setup is easy.

I've not really gone through the application. The only time I use it is when I want to retrieve particular emails that I had.

I really have issues with updates. When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating. If I have a company constantly updating me on additional features and everything, I get to the point that I just don't read the emails or classify them as junk. However, if I get an update maybe twice, I pay more attention. They need less frequent updates and reminders. 

I've been using the solution for a year now. 

I can't speak to the stability as I haven't used it too much. 

I haven't tested the scalability. Most of my applications that I just use for my own work. 

While it's used in the company, I just use it for my own personal purposes, such as retrieving email. 

I've never reached out to support. 

When I was using Exchange, I didn't know how to initially use it when I wanted to use it to get to my data. To find out, I checked YouTube, and I got an idea of how to use it. It wasn't a problem for me.

I have not used any other similar solution previously. 

It's straightforward to set up. If you have your Office package, everything is straightforward.

I did not need the assistance of a consultant or integrator during setup.

This is a company product. I'm not in charge of licensing. I'm not sure what it would cost. 

I'm not sure if I could recommend the solution as I haven't taken a deep dive into its functionality. I haven't done any advanced work with it. I've only ever retrieved my own data. 

I'd rate it five out of ten. I was able to achieve what I needed to, however, I haven't used it much. 

I am using Microsoft Exchange for emails. For example, here's my email address, call me, or email me and I'll email you. I don't use it for any marketing emails.

I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version

The desktop version of Microsoft Exchange receives emails a little slower than the online version. 

I have used Microsoft Exchange within the last 12 months.

The stability of the solution is good.

I haven't run into any scalability problems. However, I've run into several large multinational companies that I know do run into issues, and they have to merge two separate something together.

Microsoft support is very good. I did recently have an issue the other day.  The solution was asking me for my password, and I put it in and it didn't recognize it, and I was getting really frustrated. I called Microsoft support, spoke to a person, they had me download a tool,- for data checking, and it fixed it. Whatever it did, it fixed the problem. I had a good experience. 

They are responsive and helpful, if you're only one user and not their biggest customer, they still give you good support.

I have implemented the solution for my system and it is easy. I have not done so for a company. I just download it and run it, that is all.

I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different.

I do not see Microsoft having any competition in the market. They appear to be dominating.

I rate Microsoft Exchange a ten out of ten.

I use Microsoft Exchange for mailing, managing agendas, sharing contacts, and accessing the company directory. It integrates with Dynamics and project management tools to facilitate sharing information, appointments, and agendas.

The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange. It facilitates agenda sharing, and integrates very well with Dynamics, allowing seamless sharing of contacts and company directories. 

As a user, I find it easy to use, with digital signature and certificates being straightforward. It also automatically updates, which is very convenient.

Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself.

I have been using Exchange for ten years.

From my perspective, as a user, it is stable and reliable.

In the past, when I was a technician, we experienced scalability problems with older products, however, I don't think today's products have that kind of problem.

I don't have direct access to Microsoft support. We have internal IT support that provides assistance.

At my previous company, we used Exchange as well.

I found Exchange already installed on my PC. It's a simple link, and I got access through the web.

We use GitHub and various other tools, however, primarily Exchange.

I'm quite satisfied with the solution and the automation it offers. It is easy for me to understand and is quite stable.

We use Microsoft Exchange on a daily basis for our business. However, we are moving to Office 365, which means that this will be available on the cloud. This is also a part of the Microsoft enterprise agreement. We receive a lot of other support applications along with Exchange. For example, Teams is included and integrates seamlessly, and we can do many functions, such as schedule meetings.

We use Microsoft Exchange on a daily basis and it helping our business, we are able to integrate easily with many of our business applications.

Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business. 

From a reliability perspective, they need to improve the search engine, it is not very powerful.

The security is not the best, it is not able to filter some of the spam and malware emails that pass through no matter what security protocols that we have set. Recently we had two incidents where we had to stop the business for one day. I am not sure if it is a problem with our implementation, or is it a problem with something else. 

I have been using Microsoft Exchange for approximately four years.

There are some difficulties with the Microsoft Exchange application. For example, it sometimes gets frozen and we have not determined the cause. When frozen we need to close it, and then again open it again. It takes a while to reload the application if the volume is high and when I have many emails. They need to improve on stability.

Many solutions have bugs and glitches and I do not think Microsoft can help it, it is a huge package and there are updates frequently. However, if one was to implement all the standard policies the bugs would be fewer. If I do not implement a certain standard Microsoft Exchange policy, then it should stop me. It should not allow me to do certain operations that would put me at risk. There should be fewer manual controls to prevent improper configuration.

The solution is scalable. We have approximately 300 users using the solution and there are some companies that have 10,000 users.

The support for Microsoft is very good.

The installation process was straightforward. There were not that many difficulties.

We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. Typically, the larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive. However, for a large company, where they have thousands of employees the cost is distributed. We do not receive this kind of benefit because of the small company size. They should provide more discounts for the small companies because we do not complain or create too many problems for Microsoft.

For large companies that have 10,000 employees, the problems are huge and different. They use a lot of Microsoft support. Small companies that have less than 300 people should get a discount, we do not qualify for their volume discount that starts at 500 people. They should not put these kinds of restrictions on giving discounts. I expect Microsoft to come up with some different options for small to mid companies in the future.

We have evaluated Microsoft Office 365.

Overall when taking into account implementation, user experience, the flexibility of the solution it has always been very good. There are more benefits than drawbacks.

I rate Microsoft Exchange a seven out of ten.

We mostly used Exchange for sending emails and for document management. We also used Exchange to get information from a user's profile but we didn't use Exchange for filing.

Personally, I'd say Outlook is a good feature. We used it for scheduling appointments, for storage and archiving, so we could easily find old mail and documents, even ECF documents. A lot of people like using Outlook as a personal archive. 

When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information. For example, if you delete something, you may have a problem restoring the entirety of the inbox, so if somebody leaves and you want to backup your data, you need to download it to your local servers. This is a big area for improvement. 

Currently, we are using Office 365, but we used Exchange for more than 20 years.

As I mentioned earlier, we have a very big database which can lead to some problems. Due to the algorithm, we tend to experience a lot of issues restoring and fixing problems. For example, we would have to retrieve all of the mail from our database and load it into a new database. We only had that problem in the beginning because of the algorithm, not because of Exchange. Now, we manage to serve almost 99% of the information. 

We get our support through a third party. We have an Enterprise Agreement with Microsft but we don't receive customer service directly from them. Our third party company receives support from Microsoft, and when we have a problem, we deal with them; however, I've only used them once or twice. Other than that, my own systems engineer solves our problems.

 As we had more than 40 users, we had four or five people who handled maintenance.

The initial setup was complex. When we set up Exchange on one server, it was very simple. Keep in mind, you need to be an expert to install the Exchange server because of all of the connections, the TLS-ing, connecting to the internet and ISP; it just wasn't simple at all. 

Microsoft may tell you that deployment is as easy as " a click of the mouse", but this is not the case. 

If done at the same time, deployment takes roughly five hours. After that, if we are migrating from an older version of Exchange to a newer version, it takes a very long time. In other words, migration takes much, much longer than the initial installation, which takes roughly four to five hours. When it's working, it's very stable; however, this was not the case 15 years ago, but in the last 10 years, it's been okay. When we experience a problem, it is strictly due to the algorithm. 

It depends on what the user's needs are. A lot of people can now use Gmail or they can use Exchange on Office 365 with a license, there are a lot more options available nowadays. If you're thinking about installing Exchange on-premise, on behalf of a client, a lot of people have now moved to the cloud, to Azure or something similar. If a client asked me to purchase a 365 license, including the Exchange server, I might decline. If they want to hold meetings or something similar, I'd suggest that they use a professional service like Gmail for businesses. It's a much cheaper option because a lot of people that work with Microsoft office end up buying one or two 365 licenses which include Exchange, so they use it. 

Because I have a lot of experience using Exchange, I would rate it between eight and nine out of ten. It's not a perfect ten, but for our purposes, it was perfect.