Microsoft Exchange Reviews

I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.

The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails.

At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians. Anytime I have to call in with issues about Microsoft Exchange, I know more about it than the consultants or some other people to whom Microsoft pays to offer support for the product.

I have experience with Microsoft Exchange since it came into existence. I used to work at Microsoft, so I have been familiar with Microsoft Exchange when it was Microsoft BPOS. My company has a partnership with Microsoft.

Stability-wise, I rate the solution an eight out of ten.

I am a small business person, so the tool's scalability is just fine.

The tool is meant for small businesses.

I rate the technical support a zero out of ten.

Negative

I don't see any differences between Microsoft Exchange and some other email applications I have used. Microsoft Exchange is just a tool. The biggest I see in Microsoft Exchange is that it is much easier to access it through multiple platforms.

There is no ROI from the use of the tool in my company. It is a required piece of tool for business. I can have a functionality-related discussion about the tool that I need to run the business. The tool's ROI discussion is kind of moot for me.

The solution's pricing is fine. There are not many options out there, so it is not fair to rate the tool's pricing on a scale of one to ten. I do think the tool offers value for money.

The security and compliance features impacted our organization to a minimal extent because we use third-party products for most of such stuff.

Speaking about the tool's integration capabilities with other software, I would say that they vary a lot, so some things are good, while some areas are challenging.

I utilize the mobile access features of the tool all the time.

Speaking about the tool's productivity, I would say it is the number one email platform in the world. The product works just fine. It does what I need it to do. The only time I get frustrated is when it breaks down or doesn't do things the way it is supposed to and when the support people are unable to assist me.

As I support Microsoft Exchange for many people, I can recommend it to others.

When the tool is working just fine, it is a great product. When it breaks and I cannot get it working the way it is supposed to, it is bad.

I rate the tool a five out of ten.

I use Microsoft Exchange for their email service for my personal use.

The price of Microsoft Exchange could improve, it is priced high.

I have been using Microsoft Exchange for approximately 10 years.

Microsoft Exchange is stable.

I have found Microsoft Exchange to be scalable.

I have not contacted Microsofts technical support.

The installation of Microsoft Exchange is easy.

Our technical team did the implementation of the solution.

There is an annual cost to use Microsoft Exchange, and the price could be less expensive.

I would recommend Microsoft Exchange to others.

I rate Microsoft Exchange an eight out of ten.

We use Microsoft Exchange on a daily basis for our business. However, we are moving to Office 365, which means that this will be available on the cloud. This is also a part of the Microsoft enterprise agreement. We receive a lot of other support applications along with Exchange. For example, Teams is included and integrates seamlessly, and we can do many functions, such as schedule meetings.

We use Microsoft Exchange on a daily basis and it helping our business, we are able to integrate easily with many of our business applications.

Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business. 

From a reliability perspective, they need to improve the search engine, it is not very powerful.

The security is not the best, it is not able to filter some of the spam and malware emails that pass through no matter what security protocols that we have set. Recently we had two incidents where we had to stop the business for one day. I am not sure if it is a problem with our implementation, or is it a problem with something else. 

I have been using Microsoft Exchange for approximately four years.

There are some difficulties with the Microsoft Exchange application. For example, it sometimes gets frozen and we have not determined the cause. When frozen we need to close it, and then again open it again. It takes a while to reload the application if the volume is high and when I have many emails. They need to improve on stability.

Many solutions have bugs and glitches and I do not think Microsoft can help it, it is a huge package and there are updates frequently. However, if one was to implement all the standard policies the bugs would be fewer. If I do not implement a certain standard Microsoft Exchange policy, then it should stop me. It should not allow me to do certain operations that would put me at risk. There should be fewer manual controls to prevent improper configuration.

The solution is scalable. We have approximately 300 users using the solution and there are some companies that have 10,000 users.

The support for Microsoft is very good.

The installation process was straightforward. There were not that many difficulties.

We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. Typically, the larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive. However, for a large company, where they have thousands of employees the cost is distributed. We do not receive this kind of benefit because of the small company size. They should provide more discounts for the small companies because we do not complain or create too many problems for Microsoft.

For large companies that have 10,000 employees, the problems are huge and different. They use a lot of Microsoft support. Small companies that have less than 300 people should get a discount, we do not qualify for their volume discount that starts at 500 people. They should not put these kinds of restrictions on giving discounts. I expect Microsoft to come up with some different options for small to mid companies in the future.

We have evaluated Microsoft Office 365.

Overall when taking into account implementation, user experience, the flexibility of the solution it has always been very good. There are more benefits than drawbacks.

I rate Microsoft Exchange a seven out of ten.

We primarily use the solution to send and receive emails.

In terms of usability, it’s pretty simple.

It’s stable.

The solution can scale well.

In terms of configuration, you definitely have to go way in depth. In terms of configuring the product, that's definitely an area in which they can make some improvements on.

The initial setup is complex.

Technical support could be more responsive.

From an on-premise standpoint, we’d like more security. I would definitely want to see some more security than Office 365 has to offer.

I’ve used the solution for a couple of years.

We’re able to do what we need to. In that sense, it’s stable and reliable. We haven’t had issues.

The solution is quite scalable.

We have about 150 people on the solution currently. Everyone is pretty much using it. Right now, we’re just sticking to the basics. I’m not sure if we have plans to increase usage.

Technical support could be improved. It takes you a while to get through to a technician, especially on the Microsoft side. They need to be more responsive.

Positive

I have utilized G Suite. The flexibility that Microsoft has to offer, especially when it comes to email, is better. Sometimes you need the ability to be able to make certain configurations and policy changes that Google might not offer.

The solution isn’t exactly straightforward. It’s pretty complex. The configuration can be difficult. It takes a while to set up, and you need to have some advanced knowledge in order to implement it correctly.

Based on who you have that is doing the deployment, it could take up to about three days or even maybe up to a week. However, in terms of a deployment plan, we need to analyze in terms of what we do internally and what outcomes we're actually seeking, and put the project plan in place with some timelines.

Internally, you might need one to two people to handle the initial setup. We had two engineers.

We had assistance from a third party.

I don’t have any details in terms of ROI.

I don’t have any information about how much the licensing is.

We didn’t really evaluate other options beyond Microsoft and Google.

I’m an end-user and a customer.

We may not be using the most updated version.

I’d advise potential users to ensure that you do your due diligence. If you're using a third-party contractor, just ensure that they're extremely qualified to actually execute the setup for you. Otherwise, you might run into problems.

I’d rate the solution an eight out of ten. It's stable. It works. Unless you probably go and mess with the configuration, then you won't have any problem. For the most part, it works. It does what it says it's going to do.

Microsoft Exchange is used as a collaboration platform.

Microsoft Exchange has good performance and is user-friendly. 

Microsoft Exchange could improve by adding artificial intelligence.

I have used Microsoft Exchange within the last 12 months.

70 percent of our company is using Microsoft Exchange. We have plans to increase our usage. We have a large company.

We have internal support for Microsoft Exchange, it is rare for an issue to reach Microsoft technical support.

I was using Lotus Notes previously to Microsoft Exchange.

The initial setup of east to do for Microsoft Exchange.

Our IT department did the implementation of Microsoft Exchange.

I would recommend this solution to others.

I rate Microsoft Exchange a nine out of ten.

We mainly use the solution for our company email communications.

The platform is easy to use as it is integrated with Microsoft. We can easily share work files with other employees. 

We are not able to use Microsoft Teams due to connection issues. Thus, the product integration with Teams could be improved.

We have been using Microsoft Exchange for about seven months.

The product is stable. 

We have 73 Microsoft Exchange users in our organization. It is scalable. 

We contacted the technical support team for the migration. They responded immediately to our concerns and were knowledgeable.

We used Google Workspace before migrating to Exchange. We switched to Exchange as it was already integrated with Microsoft Office and didn't require paying for a separate license.

The setup was not very complex. It took about one to two weeks to migrate all our end-user accounts.

The platform's calendar-sharing capability is useful. It integrates well with other tools. 

I recommend it to others. It has many security features and is integrated with Microsoft Office, making it cost-effective. I rate it a nine out of ten.

We use the platform to facilitate email traffic, file transfer, security services, and rule policies.

Microsoft Exchange is a user-friendly product with efficient features for mail services and DNS registration.

The platform could be more user-friendly.

We have been using Microsoft Exchange for three years.

The service is stable. I rate the stability a nine out of ten.

We have 132 Microsoft Exchange users in our organization. It has a good scalability.

The technical support services are good. The team answers the tickets immediately.

The product is easy to install and deploy. The development steps included creating DNS records, followed by synchronizing with the Active Directory and facilitating user logins.

We implemented the platform with the help of our in-house team.

Microsoft Exchange is an inexpensive application.

The product, Microsoft Exchange, has significantly impacted our team's collaboration by utilizing hybrid directory functionality. We can integrate it with Teams, Calendar, and SharePoint providing simultaneous access for the users. It has effective calendar functionality improving scheduling efficiency. It offers various security-level templates, allowing administrators to tailor security policies based on specific organizational needs.

It is a stable service. It has a knowledgeable technical support team as well. I rate it a nine out of ten.

It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.

It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records.

I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab.

We usually don't have any issue with Exchange. It can be integrated with different solutions. 

Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for.

Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

I have been using Microsoft Exchange since I joined this company back in 2008.

Microsoft Exchange has been pretty stable. The problem we faced was because we forgot to delete some of the rules that were created automatically. The problem was on our side. 

We also have Exchange Online, and we have experienced an issue with it in the past. Microsoft had a huge outage about three or four months ago, and we didn't have any access to our email in the cloud. That's the only time we experienced a problem with Exchange Online.

We are a mid-size company with 350 employees. We haven't experienced any problems with scalability or faced a situation where we need to quickly increase the capacity of the system. The company has grown over the last ten years and has added around 100 employees. It has worked for us in terms of scalability, but I don't know if it works for companies bigger than ours.

We have all kinds of users. There is a mix of different functions that are using the system. Our core business is for operating power plants, so our employees are plant operators. Half of our users are plant operators, and we also have a mix of engineers, accountants, commercial staff, legal department, and HR department. 

We have not contacted their technical support. We found all the documentation on the Microsoft site very useful. 

I was not the one who implemented this solution. Based on my understanding from the technical department, installing it in an on-premises environment is easy. Creating or handling all the emails on the cloud is also really easy. The most complex process that we have done so far is migration. We have a hybrid environment with half of them on-premises and half of them on the essential line. Integrating these two environments was the most difficult task. You need to understand both environments to integrate them. We didn't have a lot of problems with this integration. It is a difficult task, but it is not impossible.

Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses.

Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

Its technical implementation is quite good. It is stable and can be accessed through all kinds of devices. You can access it through a client for your mobile phones or computer. It performs pretty well. Microsoft is a market leader with a presence everywhere, which makes it easy to find support.

I would recommend this solution. I would advise others to also go for the entire suite of Office 365 along with Microsoft Exchange. I don't know if Exchange licenses are sold separately. If you are already using Microsoft tools, it makes sense to go for Microsoft Exchange because it has native integration with all those tools.

I would rate Microsoft Exchange a nine out of ten.