Microsoft Exchange Reviews

It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.

It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records.

I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab.

We usually don't have any issue with Exchange. It can be integrated with different solutions. 

Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for.

Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

I have been using Microsoft Exchange since I joined this company back in 2008.

Microsoft Exchange has been pretty stable. The problem we faced was because we forgot to delete some of the rules that were created automatically. The problem was on our side. 

We also have Exchange Online, and we have experienced an issue with it in the past. Microsoft had a huge outage about three or four months ago, and we didn't have any access to our email in the cloud. That's the only time we experienced a problem with Exchange Online.

We are a mid-size company with 350 employees. We haven't experienced any problems with scalability or faced a situation where we need to quickly increase the capacity of the system. The company has grown over the last ten years and has added around 100 employees. It has worked for us in terms of scalability, but I don't know if it works for companies bigger than ours.

We have all kinds of users. There is a mix of different functions that are using the system. Our core business is for operating power plants, so our employees are plant operators. Half of our users are plant operators, and we also have a mix of engineers, accountants, commercial staff, legal department, and HR department. 

We have not contacted their technical support. We found all the documentation on the Microsoft site very useful. 

I was not the one who implemented this solution. Based on my understanding from the technical department, installing it in an on-premises environment is easy. Creating or handling all the emails on the cloud is also really easy. The most complex process that we have done so far is migration. We have a hybrid environment with half of them on-premises and half of them on the essential line. Integrating these two environments was the most difficult task. You need to understand both environments to integrate them. We didn't have a lot of problems with this integration. It is a difficult task, but it is not impossible.

Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses.

Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

Its technical implementation is quite good. It is stable and can be accessed through all kinds of devices. You can access it through a client for your mobile phones or computer. It performs pretty well. Microsoft is a market leader with a presence everywhere, which makes it easy to find support.

I would recommend this solution. I would advise others to also go for the entire suite of Office 365 along with Microsoft Exchange. I don't know if Exchange licenses are sold separately. If you are already using Microsoft tools, it makes sense to go for Microsoft Exchange because it has native integration with all those tools.

I would rate Microsoft Exchange a nine out of ten.

I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.

The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails.

At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians. Anytime I have to call in with issues about Microsoft Exchange, I know more about it than the consultants or some other people to whom Microsoft pays to offer support for the product.

I have experience with Microsoft Exchange since it came into existence. I used to work at Microsoft, so I have been familiar with Microsoft Exchange when it was Microsoft BPOS. My company has a partnership with Microsoft.

Stability-wise, I rate the solution an eight out of ten.

I am a small business person, so the tool's scalability is just fine.

The tool is meant for small businesses.

I rate the technical support a zero out of ten.

Negative

I don't see any differences between Microsoft Exchange and some other email applications I have used. Microsoft Exchange is just a tool. The biggest I see in Microsoft Exchange is that it is much easier to access it through multiple platforms.

There is no ROI from the use of the tool in my company. It is a required piece of tool for business. I can have a functionality-related discussion about the tool that I need to run the business. The tool's ROI discussion is kind of moot for me.

The solution's pricing is fine. There are not many options out there, so it is not fair to rate the tool's pricing on a scale of one to ten. I do think the tool offers value for money.

The security and compliance features impacted our organization to a minimal extent because we use third-party products for most of such stuff.

Speaking about the tool's integration capabilities with other software, I would say that they vary a lot, so some things are good, while some areas are challenging.

I utilize the mobile access features of the tool all the time.

Speaking about the tool's productivity, I would say it is the number one email platform in the world. The product works just fine. It does what I need it to do. The only time I get frustrated is when it breaks down or doesn't do things the way it is supposed to and when the support people are unable to assist me.

As I support Microsoft Exchange for many people, I can recommend it to others.

When the tool is working just fine, it is a great product. When it breaks and I cannot get it working the way it is supposed to, it is bad.

I rate the tool a five out of ten.

We use the solution in our company for emails, calendars, requests, and tasks.

The exchange of emails is its most valuable feature.

I'm a user for the time being. I'm not an administrator who is managing the server. I was an administrator fifteen years ago. But today, I'm just a simple user using the solution for emails.

We had an antivirus like Sophos to secure our network. In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly. Also, Microsoft should make it more like a web version.

I have been using Microsoft Exchange for a very long time. Currently, we are on the cloud version.

It is a very stable tool.

It is a very scalable tool. In my last company, the solution had more than five thousand users. Now, thirty users use the solution. Considering the upcoming year, there are no plans to increase its usage.

I am not seeking any help from technical support because we speak with our own technical staff.

As a user, we don't get involved in the setup process. We need to connect it using the email address. It takes a minute to deploy it. I can do the deployment by myself.

Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive.

I recommend others planning to use the solution to use it. I rate the overall solution a ten out of ten.

Microsoft Exchange is used as a collaboration platform.

Microsoft Exchange has good performance and is user-friendly. 

Microsoft Exchange could improve by adding artificial intelligence.

I have used Microsoft Exchange within the last 12 months.

70 percent of our company is using Microsoft Exchange. We have plans to increase our usage. We have a large company.

We have internal support for Microsoft Exchange, it is rare for an issue to reach Microsoft technical support.

I was using Lotus Notes previously to Microsoft Exchange.

The initial setup of east to do for Microsoft Exchange.

Our IT department did the implementation of Microsoft Exchange.

I would recommend this solution to others.

I rate Microsoft Exchange a nine out of ten.

We use the platform to facilitate email traffic, file transfer, security services, and rule policies.

Microsoft Exchange is a user-friendly product with efficient features for mail services and DNS registration.

The platform could be more user-friendly.

We have been using Microsoft Exchange for three years.

The service is stable. I rate the stability a nine out of ten.

We have 132 Microsoft Exchange users in our organization. It has a good scalability.

The technical support services are good. The team answers the tickets immediately.

The product is easy to install and deploy. The development steps included creating DNS records, followed by synchronizing with the Active Directory and facilitating user logins.

We implemented the platform with the help of our in-house team.

Microsoft Exchange is an inexpensive application.

The product, Microsoft Exchange, has significantly impacted our team's collaboration by utilizing hybrid directory functionality. We can integrate it with Teams, Calendar, and SharePoint providing simultaneous access for the users. It has effective calendar functionality improving scheduling efficiency. It offers various security-level templates, allowing administrators to tailor security policies based on specific organizational needs.

It is a stable service. It has a knowledgeable technical support team as well. I rate it a nine out of ten.

So I'm part of the team that does migration from the old version to the new version. I've done updates on all the versions up to 18.

On-premises Microsoft Exchange is good because it protects data privacy. It depends on the client because clients want to share their mailing communication with anyone, like vendors and all. So it's purchasing like on-premises server exchange email. So if they are okay with storing data to Online Exchange and all Office 365, they're buying that one. So it depends on the client's needs entirely. 

Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times. And there are certain things I'm not clear about, like eDiscovery on our on-premises level. There were some features that I liked, such as Unified Messaging and Advance Search, but Microsoft removed them in 2019.

I've been working with Microsoft Exchange off and on for several years. It's not something I use daily. I work with it when I'm brought in to provide migration or implementation services. 

Microsoft Exchange's stability all depends on the environment. So when we are configuring and implementing, we're optimizing everything for performance. I've been working for 10 years in that field, so if anyone changes a configuration, we take into consideration the impact it will have on the stability. 

Microsoft Exchange is scalable, but it depends on the company and how much they're willing to pay. Scalability is only limited by the price.

When I'm migrating or implementing, and I have an issue, I check out a few things, like which applications are running. I also check the network security to discover all the basic stuff like server performance. Then, I suggest how many people are required to address these technical issues and at what level. I escalated to Microsoft two or three times. That was what the client needed, so we contacted Microsoft and got an LSA for that.

Installing and configuring Microsoft Exchange is a little bit complex. Initial installation takes around 45 minutes to 30 minutes. Then we have to do some configuration. The basic configuration takes one to two days, depending on the environment. When we are implementing in a hybrid environment, we need to make some manual adjustments. For example, there was an issue with creating multiple databases during one implementation, like active and passive copy. That was not transferring and working in that scenario. 

Often we're working with a company that has already deployed. That's where we need to understand our workflow and main flow. For example, say there is a company that already deployed version 10, and we need to upgrade to 16 or 19. So we would have to understand their needs, like if there is a hybrid configuration or some other existing requirement. 

There are different pricing tiers, and I don't remember all the costs for that. For Office 365, it depends on the license price per mailbox user. And for the on-premises version, there is a scale license. Overall, it's about average for the market. The on-premises license is a bit more costly because there is a requirement for OS-level licensing. And we offer a standard edition, so it is a little more straightforward to figure out the cost. We can also go for enterprise pricing. It depends on what the client needs.

I rate Microsoft Exchange eight out of 10. 

We mainly use the solution for our company email communications.

The platform is easy to use as it is integrated with Microsoft. We can easily share work files with other employees. 

We are not able to use Microsoft Teams due to connection issues. Thus, the product integration with Teams could be improved.

We have been using Microsoft Exchange for about seven months.

The product is stable. 

We have 73 Microsoft Exchange users in our organization. It is scalable. 

We contacted the technical support team for the migration. They responded immediately to our concerns and were knowledgeable.

We used Google Workspace before migrating to Exchange. We switched to Exchange as it was already integrated with Microsoft Office and didn't require paying for a separate license.

The setup was not very complex. It took about one to two weeks to migrate all our end-user accounts.

The platform's calendar-sharing capability is useful. It integrates well with other tools. 

I recommend it to others. It has many security features and is integrated with Microsoft Office, making it cost-effective. I rate it a nine out of ten.

We primarily use the solution for e-mail. That's pretty much what Exchange is built for, and it's very good at what it's built for. 

If you want to have an email system that works quite well and that allows you to be able to give easy access to everything from emails to checking calendars, that's basically 365.

It is stable. 

It can scale. 

Technical support is largely helpful.

The only thing that could be improved is the pricing. They could make it more competitive. The price is a lot. That said, the product works, which means you're kind of caught between two realities. You want to pay for something that works. You just don't want to pay too much. If they could get it to be more affordable, then they will have a greater uptake in users. All the people that are using G Suite, the free version, would likely actually move over to 365.

I've been using the solution for over 15 years. 

This is a very stable product. There aren't bugs or glitches. It doesn't crash or freeze. It is reliable, and the performance is good.

I'm happy with the scalability. 

We have about ten people using the solution in our company; however, our customers that we support number in the thousands. 

If we do get additional people, we will increase usage. 

I've used Microsoft tech support quite a bit across various applications that they have available. Technical support is not bad. Once or twice you get a unique issue that's going to be difficult until you find someone that knows absolutely everything. However, for the most part, technical support is okay. It could be far worse.

The setups vary in level of difficulty. I've worked with both simple and complex setups. 

I'm not sure exactly how long it takes to deploy. The time would depend on the size of the implementation. 

I can handle the initial setup myself. 

The solution could be less expensive. 

We can do monthly payments if we like; however, usually, we do a yearly subscription. 

We've used on-premises and cloud deployments. In on-premises, we're likely one version behind. On the cloud, we are using the latest version.

I'd recommend the solution to others. Whenever, for example, I find someone using Google, I move them over to Exchange. 

I would rate the product eight out of ten.