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reviewer1550088 - PeerSpot reviewer
IT Engineer at a transportation company with 51-200 employees
Real User
Is user friendly and fairly stable
Pros and Cons
  • "It is user friendly."
  • "The management of .pst files and archiving need improvement."

What is most valuable?

It is user friendly.

What needs improvement?

The management of .pst files and archiving need improvement.

Because there are so many threats these days, better encryption and security would be good as well.

For how long have I used the solution?

I've been working for around nine years with Microsoft Exchange.

What do I think about the stability of the solution?

Sometimes, it's not that stable, but it is good for the most part.

Buyer's Guide
Microsoft Exchange
January 2025
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What other advice do I have?

I would advise you to do the training and then use Microsoft Exchange.

If I had to rate this solution on a scale from one to ten, I would rate it at eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1310328 - PeerSpot reviewer
Head of Channel Middle East & India at a computer software company with 1,001-5,000 employees
Real User
Highly performance, reliable, and broad file-sharing capabilities
Pros and Cons
  • "The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."
  • "Nothing is perfect, that's why I am giving Microsoft Exchange a nine."

What is our primary use case?

We have our own data center and infrastructure that we have Microsoft Exchange running. We use it mainly for email and file sharing.

What is most valuable?

The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities.

For how long have I used the solution?

I have been using Microsoft Exchange for approximately 20 years.

What do I think about the stability of the solution?

Microsoft Exchange has little downtime, it is a solid platform. The performance is great.

What do I think about the scalability of the solution?

Microsoft Exchange is highly scalable.

How are customer service and support?

We have rarely needed to contact the support. However, when we did contact them through email they were responsive.

How was the initial setup?

The initial implementation of Microsoft Exchange is simple.

What about the implementation team?

The implementation of Microsoft Exchange is done on the server end, we have our IT department who takes care of it.

The solution is low maintenance, you only need to upgrade when needed.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Exchange is reasonable.

What other advice do I have?

I would highly recommend this solution to others and this is because of its stability, scalability, and reasonable pricing.

I rate Microsoft Exchange a nine out of ten.

Nothing is perfect, that's why I am giving Microsoft Exchange a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Exchange
January 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Compatible with other clients, effective business features, and simple client setup
Pros and Cons
  • "Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
  • "The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."

What is our primary use case?

We use Microsoft Exchange for emails.

What is most valuable?

Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.

For how long have I used the solution?

I have been using Microsoft Exchange for approximately five years.

What do I think about the stability of the solution?

Microsoft Exchange is stable. However, there are other solutions that are more stable, such as Zimbra.

What do I think about the scalability of the solution?

The solution is stable, but it could improve. It's crashing if there is a big mail database.  The Zimbra solution is better in this area.

We have approximately 200 people using this solution and we plan to continue to use this solution.

How are customer service and support?

We have contacted support. The support for Microsoft Exchange and Office 365 is widely available and is good.

Which solution did I use previously and why did I switch?

I have used Zimbra.

How was the initial setup?

The installation is simple for the clients.

What about the implementation team?

We have approximately three engineers that support this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1701507 - PeerSpot reviewer
Delivery manager at a computer software company with 201-500 employees
MSP
A stable and scalable solution with good technical support, but should be easier to deploy
Pros and Cons
  • "The technical support is fine."
  • "The solution should be easier to deploy."

What is our primary use case?

I believe I had used my previous version in 2010 or 2016. Subsequently, more people switched to Office 365, Exchange Online. 

Microsoft Exchange is exclusively an email solution and this is what we use it for. 

What is most valuable?

The performance is good.

What needs improvement?

The solution should be easier to deploy. 

For how long have I used the solution?

I have used Microsoft Exchange for a couple of years. I'm now using Office 365, Exchange Online.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution can scale up to whatever number of users one desires. This depends on one's infrastructure.

The solution is scalable. 

How are customer service and support?

The technical support is fine. 

How was the initial setup?

The deployment could be easier. 

I believe the installation lasted a couple of hours. However, further integration takes time and this can vary with the additional features one wants, customization which is based on the ETA, the rules and one's desire to make the solution visible to others. 

Once the solution is wholly deployed, there is not much need for further intervention. 

What's my experience with pricing, setup cost, and licensing?

We pay for the license annually. We could take advantage of it throughout the course of the year, although it is now online, meaning subscription-based, by which the person can receive all the bookings, save for the mailing system. 

What other advice do I have?

I'm currently using Office 365, Exchange Online.

The solution can scale up to whatever number of users one desires. This is wholly dependent on one's infrastructure.

We have approximately eight to ten thousand users making use of it in our organization. 

I would recommend the solution to others. People are gravitating towards it. 

I rate Microsoft Exchange as a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1686402 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Real User
Highly scalable, reliable, reasonably priced, and has good support
Pros and Cons
  • "Support is very good."
  • "If it was the same product, and slightly cheaper, that would be amazing."

What is our primary use case?

Microsoft Exchange is an email platform.

What is most valuable?

I am quite happy with this solution.

What needs improvement?

While this solution is cost-effective, in general, the price could be better. If it was the same product, and slightly cheaper, that would be amazing.

For how long have I used the solution?

I have been working with Microsoft Exchange for 15 years.

Historically, this solution was on-premises, and now it is cloud-based.

What do I think about the stability of the solution?

We have no issues with the stability of Microsoft Exchange.

What do I think about the scalability of the solution?

This is a highly scalable email platform.

We support 15,000 end-users for many different companies.

How are customer service and support?

Support is very good.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Microsoft Exchange is a very well-priced solution.

Depending on their use case, they can purchase a variety of licenses.

What other advice do I have?

I would definitely recommend this solution.

I would rate Microsoft Exchange a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Engineer at a tech vendor with 10,001+ employees
Vendor
Exchange 2010: Feature Rich Product Pro High Availability: DAG provides high...

Exchange 2010: Feature Rich Product

Pros
High Availability:
DAG provides high availability within same datacenter as well as across datacenters.
Reduced IOPS requirement:
With 70% reduction in IOPS requirement, it gives an option to go for less expensive storage solutions.

Cons
Customers upgrading from exchange 2003 need to invest more since it is supported only on x64 hardware.
Little bit complex to design. Specifically larger environments.

Exchange 2010 will be preffered solution for customers with large number of mailboxes due to its robust design and high availability features

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3870 - PeerSpot reviewer
it_user3870Senior Manager of Engineering with 1,001-5,000 employees
Vendor

Hi Alin

Always avoid 32bit hard ware while running production servers - you never know how much resources you're going to need!

Like Jas said only you should only install Exchange management tools on a 32 bit machine so you can remotely manage your infrastructure - also a 32 bit machine is needed when it comes to exporting mailboxes directly from an exchange database using EMC.

A big problem I faced was when we decided to expand a DAG over two datacenters - Microsoft did not want to support our config because a 1Gigabit port connection is required for a DAG setup, so it was a very difficult choice - however we still went for it and not had any issues so far...

A quick note - also always avoid having a database larger than 1 TB (Enterprise Version) in a DAG - use smaller databases instead.

Wissam

See all 4 comments
Director of technology alliances at a tech services company with 201-500 employees
Real User
Has all the calibration features you need
Pros and Cons
  • "Exchange has helped us with encryption."
  • "One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."

What is our primary use case?

My primary use case is for migrations, setting up hybrid identities, and integrating with other systems, for example, SharePoint.

How has it helped my organization?

Exchange has helped us with encryption.

What is most valuable?

Exchange has all the calibration features you need.

What needs improvement?

One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down.

For how long have I used the solution?

I've been using this solution for fifteen to sixteen years.

What do I think about the stability of the solution?

This product is stable.

What do I think about the scalability of the solution?

Exchange is scalable.

What other advice do I have?

I would give this solution a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1406487 - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees
Real User
Well integrated with other Microsoft products
Pros and Cons
  • "It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
  • "It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products."

What is most valuable?

It is very well integrated with other Microsoft programs, teams, and so on. They work well together. 

What needs improvement?

It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products. 

For how long have I used the solution?

I have been using Microsoft Exchange for approximately five years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. Around 100 users in our company are using it. 

How are customer service and technical support?

I don't have any experience with technical support.

How was the initial setup?

It was easy to set it up.

What's my experience with pricing, setup cost, and licensing?

It's working very well. There is no problem, but the price is not the best.

What other advice do I have?

It is a good product. Only the price and integration can be improved. 

I would rate Microsoft Exchange a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros sharing their opinions.