Try our new research platform with insights from 80,000+ expert users
Microsoft Purview Information Protection Logo

Microsoft Purview Information Protection pros and cons

Vendor: Microsoft
4.0 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Microsoft Purview Information Protection allows access restriction and sensitivity label specification based on classification levels, making it powerful for internal content encryption and limitation.
The integration of data loss prevention capabilities in Microsoft Purview Information Protection for endpoints helps prevent data loss effectively.
Purview ensures automatic safeguarding of sensitive data across emails and attachments regardless of user or device, enhancing organizational security.
Microsoft Purview Information Protection offers crucial reporting capabilities to identify potentially non-compliant situations, suggest rectifications, and automate tasks.
The scalability and integration with Microsoft ecosystem productivity and security tools enable organizations to avoid using multiple information protection solutions.

CONS

A primary concern is the lack of third-party application visibility, leading many to opt for other DLP tools that can detect sensitive information across thousands of apps.
Scan concurrency and processing time issues affect performance, particularly for large volumes of documents.
The absence of previous features like document tracking and access revocation in the new version remains a significant setback.
Integration with third-party tools could be improved, and there's insufficient training and communication regarding new features.
Customer support is rated poorly, with slow response times and unresolved issues being common complaints.
 

Microsoft Purview Information Protection Pros review quotes

reviewer2084205 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Mar 17, 2023
We can restrict access or specify who can see sensitivity labels, which can be based on the classification level. We can encrypt restricted content and limit who can see that from an internal view, too, so Purview is a powerful tool.
AG
EXECUTIVE CONSULTANT at Freelance
Jul 19, 2023
Incorporating data loss prevention capabilities built into the Microsoft platform to endpoints, such as Windows 10 and Windows 11 computers, can also help prevent data loss and is highly advantageous.
Mohamed Yosufdeen JMH - PeerSpot reviewer
Technical Manager at a computer software company with 51-200 employees
Jul 28, 2023
The UI is user-friendly, and I have observed that it improves further each year.
Learn what your peers think about Microsoft Purview Information Protection. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
PF
Cloud Solution Architect at Skittlebomb
Nov 28, 2023
Before using it, we had a lot of unlabeled data, and the tool helped us quickly and accurately label a large number of documents.
Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & at Bangalore International Airport Limited
Dec 15, 2023
It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.
reviewer2271795 - PeerSpot reviewer
System Administrator at a financial services firm with 5,001-10,000 employees
Jul 25, 2024
I created training materials for end users on applying different labels, explaining their purposes, and providing examples. This was crucial since end users would apply the labels in different protection scenarios. The implementation helped the organization in several ways.
AN
Assistant Director at Kaxju
Sep 5, 2024
We use the solution for our customers' services. It helps identify and protect sensitive data in documents, PDFs, emails, and Teams chats to prevent data leakage. It can detect and block emails containing credit card information sent outside the organization.
JohnAssouline - PeerSpot reviewer
Business Development Manager, Transformational Services at Dell Technologies
Nov 19, 2024
The reporting capabilities of Microsoft Purview are crucial. They provide insights into potentially non-compliant situations and suggest ways to rectify them. The solution helps to automate many tasks, allowing human operators to focus on areas where they offer the most value.
ED
Client Experience Officer at 1234 Micro Technologies
Nov 21, 2024
The features my clients request most are sensitivity labels and data loss prevention. Additionally, I am trying to interest them in risk management and insider risk management, although those features are considered more advanced.
Heidi Hasting - PeerSpot reviewer
Mgr Data Engineering at Avanade
Nov 21, 2024
Purview is about auditing and discoverability. We need to ensure people aren't releasing information that they shouldn't and that they're doing multi-factor authentication or accessing it from the correct devices. It aids in reducing silos within organizations, enabling staff to easily find documents and contacts without exhausting human resources.
 

Microsoft Purview Information Protection Cons review quotes

reviewer2084205 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Mar 17, 2023
Our primary concern is third-party application visibility. Many people choose other DLP tools, as they can search the Office 365 suite and detect sensitive information across thousands of other apps. The product is weak compared to the competitors on the DLP front, but the classification is good; the tool needs a bit more maturation.
AG
EXECUTIVE CONSULTANT at Freelance
Jul 19, 2023
There is potential for more integration in the use of AI.
Mohamed Yosufdeen JMH - PeerSpot reviewer
Technical Manager at a computer software company with 51-200 employees
Jul 28, 2023
Microsoft can improve the affordability of Purview Information Protection by offering it at a lower cost.
Learn what your peers think about Microsoft Purview Information Protection. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
PF
Cloud Solution Architect at Skittlebomb
Nov 28, 2023
There is room for improvement with the policy tips feature.
Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & at Bangalore International Airport Limited
Dec 15, 2023
Microsoft Purview Information Protection can improve in terms of scan concurrency and scan processing time.
reviewer2271795 - PeerSpot reviewer
System Administrator at a financial services firm with 5,001-10,000 employees
Jul 25, 2024
I had experience with previous versions of Microsoft Purview Information Protection as well. The new version doesn't have all the features that were present in the previous native clients and functionalities. For example, the ability to track documents - knowing where your document is, who is accessing it, when and where. You could even revoke access to a particular document if needed, which was a cool feature. These aren't available right now, although Microsoft is working on bringing them back, which might take some time.
AN
Assistant Director at Kaxju
Sep 5, 2024
I wouldn't recommend Microsoft Purview Information Protection for petabytes of documents as performance might be affected.
JohnAssouline - PeerSpot reviewer
Business Development Manager, Transformational Services at Dell Technologies
Nov 19, 2024
Purview could better integrate with third-party tools, but I don't have a specific use case for that because It's currently integrated into the managed services we offer to Microsoft customers using E5 licenses.
ED
Client Experience Officer at 1234 Micro Technologies
Nov 21, 2024
There should be more training and communication regarding new features. I may be missing those communications, but it often seems like changes happen in the Purview portal without notice. Having a roadmap or updates about new releases would be helpful for demonstrating to clients. If things are constantly changing, I sometimes look silly when I log in, and things have moved or changed.
Heidi Hasting - PeerSpot reviewer
Mgr Data Engineering at Avanade
Nov 21, 2024
The communication around Microsoft product names and functionalities can be confusing, like when they combined Office 365 Risk and Compliance with Azure Purview. Then, they added Purview Hub to Fabric, and people thought Purview Hub would do data lineages, but it didn't. It isn't full-fledged Purview. It's just one feature set.