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Microsoft Solutions Specialist at a tech services company with 201-500 employees
Real User
It is easy to install and the support is very good
Pros and Cons
  • "The initial setup was really straightforward and easy."
  • "I would like to see Outlook options added to this solution."

What is most valuable?

What I like most about Microsoft Teams, is that we can pin applications on the top of the group. So I don't need to go to the browser to search for something or I don't need to go to an application on my desktop if I use cloud applications. 

What needs improvement?

We have had some problems uploading documents because of the GDPR status. So we must disable it to upload documents in Teams easily from users. If Microsoft Teams could do that, it would be great. There's a third part solution for this, but it can be too expensive for customers. So I would like to see an admin center added to this solution, so that I can block to upload the document for some users or for some groups. 

For how long have I used the solution?

I have been using Microsoft Teams for two years now.

What do I think about the scalability of the solution?

The solution is very scalable - we have more than 500 users at this stage.

Buyer's Guide
Microsoft Teams
December 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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How are customer service and support?

I don't use support from Microsoft Teams, but I bought Microsoft Solution from my other Microsoft Support Team and I like the support Microsoft gives. It is very good.

How was the initial setup?

The initial setup was really straightforward and easy.

What other advice do I have?

I would like to see Outlook options added to this solution. But I recently saw some of the updates, and it seems that there is a way to get Outlook emails on Microsoft Teams. But I haven't experienced it yet. But more Outlook options would be nice. On a scale from one to ten, I will rate this solution an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Assistant Vice President at a tech services company with 201-500 employees
Real User
Bundled with other software, integrates well, and has good audio quality
Pros and Cons
  • "One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient."
  • "This solution is not as popular for companies to use as other solutions making it a disadvantage."

What is our primary use case?

We use the solution for group meetings.

What is most valuable?

One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient. Additionally, this solution integrates well with Outlook, which is part of the bundle, and other applications such as your calendar.

What needs improvement?

This solution is not as popular for companies to use as other solutions making it a disadvantage.

For how long have I used the solution?

I have been using the solution for a couple of months.

What do I think about the scalability of the solution?

We have approximately 260 people in my organization using this solution.

Which solution did I use previously and why did I switch?

I have used Zoom previously and I have found there are technical problems frequently, such as the meeting or voice cuts out. This can happen even if the same network is used. The quality of voice is better with this solution.

What other advice do I have?

I would recommend this solution to others because I have had good experiences.

I rate Microsoft Teams an eight of out ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Microsoft Teams
December 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
reviewer1338825 - PeerSpot reviewer
Senior Solution Manager at a tech services company with 5,001-10,000 employees
Real User
User interface could be more flexible; the collaborating feature is helpful
Pros and Cons
  • "The collaborating feature."
  • "User interface could be improved"

What is our primary use case?

We're partners with Microsoft and I'm a senior solutions manager. 

What is most valuable?

I think the collaborating feature is valuable.

What needs improvement?

The user interface could be improved, it's a bit tedious that you cannot move around within the solution without closing what you are in the middle of.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 500 users. 

How are customer service and technical support?

We have our own support. 

Which solution did I use previously and why did I switch?

We used Skype prior to Teams and switched because support for Skype was terminated. 

What other advice do I have?

I would rate this solution a four out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user