Microsoft Teams Reviews, Competitors and Pricing

Isara Koyvanich

Assistant Vice President at a tech services company with 201-500 employees

May 18, 2021

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Bundled with other software, integrates well, and has good audio quality

Pros and Cons

"One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient."

"This solution is not as popular for companies to use as other solutions making it a disadvantage."

What is our primary use case?

We use the solution for group meetings.

What is most valuable?

One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient. Additionally, this solution integrates well with Outlook, which is part of the bundle, and other applications such as your calendar.

What needs improvement?

This solution is not as popular for companies to use as other solutions making it a disadvantage.

For how long have I used the solution?

I have been using the solution for a couple of months.

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What do I think about the scalability of the solution?

We have approximately 260 people in my organization using this solution.

Which solution did I use previously and why did I switch?

I have used Zoom previously and I have found there are technical problems frequently, such as the meeting or voice cuts out. This can happen even if the same network is used. The quality of voice is better with this solution.

What other advice do I have?

I would recommend this solution to others because I have had good experiences.

I rate Microsoft Teams an eight of out ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

reviewer1338825

Senior Solution Manager at a tech services company with 5,001-10,000 employees

Jun 28, 2020

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User interface could be more flexible; the collaborating feature is helpful

Pros and Cons

"The collaborating feature."

"User interface could be improved"

What is our primary use case?

We're partners with Microsoft and I'm a senior solutions manager.

What is most valuable?

I think the collaborating feature is valuable.

What needs improvement?

The user interface could be improved, it's a bit tedious that you cannot move around within the solution without closing what you are in the middle of.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 500 users.

How are customer service and technical support?

We have our own support.

Which solution did I use previously and why did I switch?

We used Skype prior to Teams and switched because support for Skype was terminated.

What other advice do I have?

I would rate this solution a four out of 10.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer: partner