Microsoft Teams Reviews

I use the solution for chatting at work. 

The solution has calendars that help us to manage work. 

The product needs to improve its stability. 

The solution is stable since it never broke up. It never became a problem. I would rate the product's stability a nine out of ten. 

My company has 200 users for the product. 

I have never used the tool's technical support. 

The solution comes with Windows 11. However, if you use Mac then you need to install it which takes only a couple of minutes to complete. 

I can do the tool's deployment by myself. 

I would rate the product an eight out of ten. 

I use the solution for messaging and chatting. 

The solution needs to improve the APIs. 

I would rate Microsoft Teams stability a nine out of ten. 

We have an internal technical team and at times it gets resolved before escalation. 

The product setup is easy. 

I would rate the solution a seven out of ten. 

We use the solution for remote meetings.

The solution's most valuable aspect is that tap function.

It's great for meeting conferences. 

The solution is scalable.

I'm not sure if there are any improvements in terms of features that the solution needs right now. It works quite well for us.

The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it.

I've been using the solution for one to two years.

You can scale the solution if you need to. It does quite well in that regard and covers our needs very well. A company that needs to expand it out can do so quite easily.

Currently, we don't have more than 15 users on the solution.

I've never used technical support. Therefore I can't speak to the quality of service. I have no idea how responsive they are or how knowledgeable they might be.

For business purposes, we previously used Skype. Personally, I liked Skype the best at the beginning, when we started using Teams. However, now I'm okay with Teams as well. I really liked Skype's interface, and I was used to its layout and using it. I'm not sure if there's too much of a difference in terms of the services they offer and their functionality.

We're just customers. We don't have a business relationship with Microsoft.

I'd rate the solution seven out of ten.

We primarily use the solution for video conferencing and meetings.

There are a lot of applications being developed on Microsoft for Teams. They are building out a lot of Office 365 apps and the integration with everything is great.

The call quality has been very good, especially compared to Skype.

We like that you can get a lot of users on one call without the call actually failing or losing quality. Hosts can connect, if I recall correctly, up to 90,000 people. If you need a massive company-wide meeting, you can do it.

The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience.

When we share the screen, we can't actually take control of the user's screen. When I'm trying to do some activity for another person or want to change something for them, it's not possible. In a technical way, I would like to take control of a system where I'm seeing the screen and I want to do some changes, while we are discussing things during meetings.

We've been using the solution for about six months now. It hasn't been that long.

There are occasional patches that are released and updates that need to happen. Occasionally services go down. However, for the most part, the solution is stable.

We haven't had any scalability issues so far. With the COVID-19 situation, our usage really shot up on Teams. We didn't run into any problems scaling up. So many people who were not using Teams are on the platform now. Previously, the solution was used by 30-40% of the company, and now it's closer to 70-80%. 

I've never been in touch with technical support.

We used to rely on Skype and have since moved over to Teams. It was pretty simple for us to decide on Teams because we were already using Microsoft products. 

A lot of the products that we use are Microsoft, including Skype. However, Microsoft is slowly stopping support for Skype and they're moving towards Teams due to the fact that a lot of applications are getting developed now on Teams.

It took our company about two months to put everything in place. We had to do some integration with a few of our colleagues.

I'm not really too sure on the pricing. That is not something that I handle. That is something that our payment team handles. 

We're just a customer. We're not partners with Microsoft.

I would rate the solution eight out of ten. If the UI was better, where the system wouldn't take over the whole screen. I'd rate it higher. I'd also rate it higher if there was the capability not to just share screens, but to take over the screens of other people in a meeting, so discussions and changes could happen in real-time.

I'd definitely recommend Teams over both Skype and Zoom. In my opinion, it's far superior.

I use it for meetings. When I talk to people, then I use it for meetings. 

It just does the job. I really haven't played much with it to decide what I like or don't like about it. I know it's good when I just need to do a meeting.

It is easy to use.

There is room for improvement in the stability.

I look forward to AI-based features in future releases.

I have been using it for a long time. 

I would rate the stability a six out of ten. Maybe it's my laptop that's slow, but I've had times when I've had trouble logging on for a meeting.

I used Zoom.

It is easy to set up. I can do it by myself. 

I don't have to physically go to the meetings; I don't have to drive there. I can do it virtually. So, it saves me a lot of money. 

There's a package that I got, so I think it's a yearly subscription that I bought.

Overall, I would rate it a seven out of ten. If you just need a product for meetings, I'd recommend it.

The solution has the best feature for video calling effects. Also, its collaborative perspective allows us to integrate different calling features. We can dial out international numbers as well.

The solution's screen-sharing feature could be better compared to Webex and Zoom. There could be more accessibility control for screens shared by other representatives in a work meeting.

We have been using the solution for three to four years.

I rate the solution's stability a nine out of ten. We recently encountered some interruptions with its availability.

It is a scalable solution. I rate its scalability a ten out of ten.

We have never come across any challenges with the solution's technical support. Although, from a technological perspective, there will always be room for improvement.

Positive

The solution's initial setup is easy. I rate the process a ten out of ten.

The solution is moderately expensive than other Microsoft products.

I rate the solution a ten out of ten.

We use the solution to communicate between teams. During the COVID pandemic, we used the communication solution. Post that we follow a blended work approach where some of us work on-premises and others at home. The tool helps us to create meetings. 

The tool is very useful since it helps us to share documents and make calls. 

The tool needs to improve its stability. There are issues when too many people use it at the same time. 

We have been using the solution since 2019. 

I would rate the tool's stability an eight out of ten. 

I would rate the solution's scalability a ten out of ten. My company has 40-50 users for the product. 

I have no direct experience with the support. If I have any issues, I talk to my colleagues. 

The solution's deployment was easy and fast and got completed in two days. 

The tool is very useful for us and I would rate it an eight out of ten. 

We use the solution to chat with colleagues. 

The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups. 

The product is not fully integrated in Brazil. 

I have been using the product for more than a year. 

I would rate the product's stability a nine out of ten.

I would rate the product's scalability a nine out of ten. 

The product's deployment is straightforward. 

I would rate the solution a nine out of ten since it depends on the internet connection. I fully recommend users to use all the features of the product.