Microsoft Teams Reviews

The solution is being used for Collaboration. 

The Audio Call feature is its most valuable feature. Through this feature, seamless discussions can take place, files can be shared through one single application and the voice quality is also good. Organizations can also build their org chart and share information through emails and phone calls.

The Teams functions can be improved and some other package should be introduced. 

I have been using Microsoft Teams for two years. 

It is a stable solution. I rate the stability a ten out of ten. 

It is a scalable solution. Three hundred users are using Microsoft Teams in our organization. I rate the scalability a ten out of ten. 

I used Slack previously. 

The initial setup is straightforward. It only took a few minutes to deploy Microsoft Teams. I rate the setup a ten out of ten. 

I would like to recommend this solution because it's a native package of Office 365. Once you have combined your ADAP account, you can use it directly. You log in to your Office 365 account and then launched the application. Also, the solution is very simple to use.

I rate the overall solution a ten out of ten. 

The solution has the best feature for video calling effects. Also, its collaborative perspective allows us to integrate different calling features. We can dial out international numbers as well.

The solution's screen-sharing feature could be better compared to Webex and Zoom. There could be more accessibility control for screens shared by other representatives in a work meeting.

We have been using the solution for three to four years.

I rate the solution's stability a nine out of ten. We recently encountered some interruptions with its availability.

It is a scalable solution. I rate its scalability a ten out of ten.

We have never come across any challenges with the solution's technical support. Although, from a technological perspective, there will always be room for improvement.

Positive

The solution's initial setup is easy. I rate the process a ten out of ten.

The solution is moderately expensive than other Microsoft products.

I rate the solution a ten out of ten.

We use the solution as collaboration software to schedule meetings with our core team members.

The solution allows us to invite members to attend the meeting efficiently.

The solution's user interface needs to be friendlier. It is challenging to navigate the setting when I want to stop the screen-sharing feature.

We have been using the solution for a year.

We have 220 solution users in our organization.

We have never contacted the solution's technical support team, as our organization has a dedicated support team for Microsoft 365. They handle all the queries.

The solution's initial setup process is easy.

I rate the solution a seven out of ten.

We use Teams for customer team meetings and partner team meetings. We also use it for internal communication.

The most valuable feature for me is the chat. It is what I use the most because if I have to reach a team member, given that we are all working remotely, it is the easiest way to do it. 

The user interface needs to be improved. After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files. Sometimes, when I'm on a call and somebody asks if I can share a file or a link, I find it clunky to get to where those pieces are. Overall, navigation is a little sticky.

We have been using Microsoft Teams for about six months.

For what we do, it is absolutely stable. We have an enterprise team and it is used constantly.

We have had some fairly large meetings on here and I think that it scales fine.

I have never needed to contact technical support.

Prior to using Teams, we were using WebEx. We still use WebEx from time to time, but for the most part, we use Teams. It is better for us because Teams is integrated with all of the backend Microsoft environment that we already have. For example, we use SharePoint, ShareFile, and others. It has files integrated as well, so we can place internal files for review on Teams.

WebEx is more of a platform just for jumping on a call with a few people.

I would rate this solution a seven out of ten.

We primarily use the solution for communication within our function teams. We use it for project organization, etc.

The chat functionality is the solution's most valuable feature.

We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement.

The solution could be better integrated with SharePoint and have better workflows especially for writing drafts for review and release. 

The solution is largely stable, but we do face issues around synchronization between different devices.

The scalability is good. It's not a problem to put more users onto the solution. We do plan to increase usage, but we'll take some time before doing so.

We previously used Skype occasionally for team communication.

The initial setup was easy. The company-wide deployment took several months.

We had an internal team handle the implementation.

I'd recommend the solution.

I'd rate the solution 7.5 out of ten.

The primary use case of this solution is as a collaboration platform. We use it extensively for online meetings, chat, creating specific team related sites, and sharing content between the team members.

The most valuable feature is the ability to collaborate.

Web conferencing needs improvements.

The biggest issue is web content.

We would like to have a caller's telephone number easily available to the team members.

We have been using Microsoft Teams for three to four months.

I would rate this solution a seven out of ten.

We primarily use the solution for projects in our company.

The conversation capabilities and document management are the solution's most valuable features.

The solution could use better calling functionality.

The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well.

I've been using the solution for two years.

The solution is stable. We haven't had any serious technical problems.

The solution is quite scalable; you can easily add other programs to it.

I've never contacted technical support; I'm not even sure if it exists.

I have some experience on SharePoint, and all the products of the Office 365 lineup. Microsoft Teams combines most of the Office 365 products in one very convenient product. And you can combine every Office 365 app in Teams.

At the time, the initial setup was not really easy, but now it's pretty good. Deployment takes a while. For us, it's ongoing. It's a HI project that's continuous. You don't need anyone for maintenance because it's a cloud product. In terms of the adoption, all of the users assisted with deployment, and we have about 10 users.

We handled the implementation by ourselves with the team user adoption.

The solution is only available as a cloud deployment model; there's no on-premises version.

I use Teams every day for my daily workflow. My company is also rolling out some training on Teams. It's heavily used in our organization.

I'd advise others considering implementation to contact experts. They'll be able to show what you can do with Teams and you'll be able to develop new workflows. It offers a great way to collaborate together.

I'd rate the solution eight out of ten.

We are using this solution for video conferencing. We do calls for meetings. We use it for the calendar, the planner, scheduling events, messages for the events, and we can use it for poll voting for certain activities, as well as distributing tasks.

As a collaborative tool, it is very interesting. 

We have improved on teamwork when we can assign projects to each other, and have to popups to tell us when the deadlines are.

The most valuable features are the messaging and the video calling, especially where you can add a background. It is very useful during confinement, and working from home.

The video calling is as interesting as Skype, but with a lot more functions with better and easier communication.

It is very quick.

It's a complete solution with video calls, calendars, messaging, downloads, and you can publish things. It's connected and is compatible with other Microsoft products. We don't have a lot of conflicts.

When it comes to downloading several documents or sharing documents that are above 450 KB, it takes time. It's a bit slow, especially if you are downloading photos.

There could be more documentation when it comes to the setup when you have other software. It's an annex, it's additional support, not something that the software provides when it's not something that comes with other products that can be connected to it.

I have been working with Microsoft Teams for one year. We use it every day.

We are using the latest version.

The stability seems quite good. It's only been during confinement that we have had some issues, otherwise, it's quite good.

We have 300 users, on a daily basis. It's one of our major tools within the company.

We are using it to its maximum capacity on every aspect, functional and non-functional.

We have not contacted technical support directly. We have our IT who is fully trained with Microsoft. We have not had the need to.

Previously, we were using Skype for conference calling and we found that it was complicated.

The initial setup is quite straightforward. It didn't take much to understand. It is a bit complex to use when you have other software, as it is not very clear in the beginning or if you want to add a Wiki.

The deployment was quick. For the whole company, it took one or two weeks.

It's a good mix of WhatsApp, Viber, and Skype.

The only area that we had concerns with was with messages and not knowing if the messages had been received or read. Now, they have added this feature and we know that it has been received and read.

This tool is very interesting if you have a team of more than 15 people. When you are a small team then you won't use all of its compacity.

The biggest lesson that I have learned from using Teams has to do with time management. It has really highlighted how much time I spend in meetings. The tool gives you an analytical aspect, where it helps you to manage and balance your time.

I would rate this solution a nine out of ten.