We use Microsoft Teams for any work-related activities.
Software Engineer at a consultancy with 51-200 employees
A stable solution that takes only a few minutes to download and install
Pros and Cons
- "The most valuable feature of Microsoft Teams is that it is integrated with the Microsoft ecosystem."
- "The solution's customer support should be faster and more responsive."
What is our primary use case?
What is most valuable?
The most valuable feature of Microsoft Teams is that it is integrated with the Microsoft ecosystem.
What needs improvement?
Because it's cloud-based, sometimes Microsoft Teams will have outages. The solution's customer support should be faster and more responsive.
For how long have I used the solution?
I have been using Microsoft Teams for four years.
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What do I think about the stability of the solution?
I rate Microsoft Teams a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Teams is a scalable solution. Around 50 users are using the solution in our organization. I rate Microsoft Teams ten out of ten for scalability.
How was the initial setup?
The solution's initial setup is easy.
What about the implementation team?
Microsoft Teams takes only a few minutes to deploy, and just one person can download and install the solution. The solution does not require any maintenance.
What's my experience with pricing, setup cost, and licensing?
Microsoft Teams is a cheap solution. I rate Microsoft Teams a five out of ten for pricing. The product has a monthly license, and there are no extra costs besides the license fee.
What other advice do I have?
I recommend other users to use Microsoft Teams as it is a really good software from Microsoft.
Overall, I rate Microsoft Teams ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Channel Sales Data Center at Lenovo
User-friendly platform with useful calling options
Pros and Cons
- "Teams' most valuable feature is the ability to choose from multiple numbers to show when calling."
- "Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
What is our primary use case?
I use Teams for meetings, chats, and outgoing calls.
What is most valuable?
Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.
What needs improvement?
Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.
For how long have I used the solution?
I've been using Teams for a year and a half.
What do I think about the stability of the solution?
Teams is stable, though there are very occasional problems with flashing when screen sharing.
Which solution did I use previously and why did I switch?
We previously used Skype, but Teams is more user-friendly and syncs with Outlook.
How was the initial setup?
The initial setup was challenging because Teams was a new platform for us, but it was that hard, and the training provided helped us understand better. Deployment took three months.
What other advice do I have?
Teams is really user-friendly and not that complex. I would give it a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
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Microsoft Teams
December 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Helped us work from home by providing collaboration, meetings, and video calls
Pros and Cons
- "It has allowed for collaboration during the COVID-19 situation (work from home)."
- "Whiteboard should be standard rather than an app."
What is our primary use case?
- Collaboration
- Meetings
- Voice, video calls, and chats
How has it helped my organization?
It has allowed for collaboration during the COVID-19 situation (work from home).
What is most valuable?
- Calling
- Setting up teams
- Meetings
- File transfer
What needs improvement?
Whiteboard should be standard rather than an app.
For how long have I used the solution?
Six months.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Student at Prince of Songkla University (Sritrang'NET)
A scalable solution that helps with communication and team collaboration
Pros and Cons
- "The solution is easy to use and helps me to communicate with my students."
- "The solution's stability can be better."
What is our primary use case?
We use the solution for communication purposes such as video calls.
What is most valuable?
The solution is easy to use and helps me to communicate with my students.
What needs improvement?
The solution's stability can be better.
For how long have I used the solution?
I have been using the product for a year.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I have about 100 students and there are no issues with the tool's scalability.
How was the initial setup?
I use the solution's web version and there is no problem in setting it up.
What other advice do I have?
I would rate the solution an eight out of ten. The solution is good for meetings and team collaboration.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder & CEO at Granevo d.o.o.
Helps to conduct business communication with clients and other companies
Pros and Cons
- "The tool is simple to use."
What is our primary use case?
We use the solution for business communication with our clients and other companies.
What is most valuable?
The tool is simple to use.
What needs improvement?
The only issue is that inside the Outlook link, you sometimes do work. So it has to be opened outside Windows.
For how long have I used the solution?
I have been working with the solution for two to three years.
What do I think about the stability of the solution?
The product is stable and would rate it a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable and we have five users for the product.
Which solution did I use previously and why did I switch?
I have used Zoom and Google Meet before. We switched to the product since we are using the MS suite.
How was the initial setup?
The tool's setup is easy and we use the desktop version. The tool's deployment gets completed in a few minutes.
What's my experience with pricing, setup cost, and licensing?
The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Presales Lead at a tech services company with 201-500 employees
A simple solution that helps to schedule corporate calls and meetings
Pros and Cons
- "It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself."
- "Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."
What is our primary use case?
We use the solution for corporate calls and meetings.
What is most valuable?
It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself.
What needs improvement?
Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that.
For how long have I used the solution?
I have been using the solution for a while.
What do I think about the scalability of the solution?
The solution's scalability is great and I would rate it a ten out of ten.
How was the initial setup?
The product's setup is easy.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Leader at Sensen networks
A stable solution that can be used for group communications
Pros and Cons
- "We use Microsoft Teams for group communications."
- "The solution’s pricing could be improved."
What is most valuable?
We use Microsoft Teams for group communications.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using Microsoft Teams for more than three years.
What do I think about the stability of the solution?
I rate Microsoft Teams a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate Microsoft Teams an eight out of ten for scalability.
How was the initial setup?
I rate Microsoft Teams an eight out of ten for its ease of initial setup.
What about the implementation team?
The solution's deployment is done by minimal staff in 30 to 45 minutes.
What's my experience with pricing, setup cost, and licensing?
I rate Microsoft Teams an eight out of ten for its pricing.
What other advice do I have?
We are using the latest version of Microsoft Teams. The solution is deployed on the cloud in our organization.
Overall, I rate Microsoft Teams a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a financial services firm with 1-10 employees
Helpful instant messaging capability, but the interface needs to be improved
Pros and Cons
- "The most valuable feature for us was instant messaging."
- "I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities."
What is our primary use case?
Our company is small, with only six people. I work out of my home, and one of my colleagues does as well. The two of us used this solution for instant messaging and bits and pieces like that. We didn't actually use the full service because we're not a big company. We don't have an instant messaging infrastructure, so we use Teams instead. My other colleagues did not use it because they are mobile and do not sit at a desk during the day.
We stopped using it because my coworker is on maternity leave and will be off for another year. However, when she returns, we will probably go back to using Teams.
How has it helped my organization?
Microsoft Teams gave our small group the ability to chat via instant messenger.
What is most valuable?
The most valuable feature for us was instant messaging. I did like the fact that you could start various teams so that if you wanted to instant message certain individuals, you could have the group chats going on in the background. But again, we were such a small company, we didn't actually use it. I think if it was a large company, fantastic because you've got large multiple groups feeding in. For a small company, no.
I liked the idea of being able to share, but we used Dropbox, so we found that we didn't need to share documents. It would have provided another layer, but our team is not large enough to warrant a group of individuals, multiple locations, all feeding into one document at different times. We didn't actually have a need for that.
What needs improvement?
I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities. It would be helpful for it to be more visible and what the benefits of it are. Documentation on its capabilities and guidelines on its use would also be helpful.
This solution would be improved with more functionality built into the interface. If you compare Teams to Lync, Lync is just a little box in the corner and it pops up and alerts you if someone is trying to contact you. With teams, you have to physically go in and look to see what is going on. The interface could be improved so that we don't have to manually check for things such as who is online.
For how long have I used the solution?
I used Microsoft Teams for about four months, but I no longer use it.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
There were only two of us in the company who were using this solution. As such, we never need to scale it.
Which solution did I use previously and why did I switch?
In this company, we did not use another solution prior to Teams. This was a quick and easy solution for instant messaging that was part of Office 365.
In my previous company, which was larger, there was an instant messenger called Lync that we used constantly.
How was the initial setup?
Once I knew to look for it, I searched for it and started it. The deployment took a couple of seconds.
What about the implementation team?
I set it up on my own.
Which other solutions did I evaluate?
As an instant messenger, Teams is not as good as Lync. However, it was built into Office 365 so we used it. We were only using it as an instant messenger, essentially trying to fill a hole rather than use it to its full capacity,
What other advice do I have?
My advice for anybody researching this solution is to look on YouTube to get an idea of what it can do, and use it to its fullest capacity. That is what I did because it wasn't really clear what we could do with the product or how I could use it.
I would rate this solution a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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