Microsoft Teams Reviews

I'm using Microsoft Teams for meetings, training, work, file sharing, and its other features. Working and consulting for Microsoft Teams are my principal roles. The app is my best friend.

The feature I like most in Microsoft Teams is the ability to work on the same file with other people, for example, on Microsoft PowerPoint, or Microsoft Excel, without needing to share the file via email. I also like that I can be updated and I can understand the status of work or the status of a task.

What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly. For calendar management, I prefer to use Outlook, for example, I send a calendar or update a meeting through Outlook rather than Microsoft Teams.

An additional feature I'd like to see in the next release of Microsoft Teams is the ability to monitor my working activity, particularly to understand how many hours I spend every day on each task or work I do, for example: on PowerPoint or Excel. I would like a personal dashboard that I can consult to understand where I spent my time during my work journey.

I've been using Microsoft Teams since 2019, so it's three years of usage.

Microsoft Teams is a very stable app. I didn't notice any issue or problem with it, even in the past year, so it's stable for me. I use it every day.

Microsoft Teams is a scalable app.

I don't use Microsoft Teams support because when I have a problem with the app, I just contact the IT department. We have internal support for the app in the company.

I used Skype for Business before switching to Microsoft Teams. I switched because there are several differences between the two apps. The main difference is that Skype for Business doesn't allow file sharing between users, and doesn't allow users to work on the same file, versus Microsoft Teams which is optimized for file sharing and work collaboration. Another difference is that Microsoft Teams is more user-friendly than Skype for Business. For example, if I search for a contact on my contact list, it's simpler to do compared to searching for a contact on Skype for Business. Microsoft Teams also saves conversations on the chat panel, while Skype for Business archives the conversation on my email, creating spam in my mailbox. These are all the reasons I prefer Microsoft Teams over Skype for Business.

I evaluated Skype for Business, Google Meet, and Zoom.

For virtual meetings, I use Microsoft Teams and Skype for Business. I also use Google Meet and Zoom. I used Skype for Business for one year in 2019, but after 2019, I started using Microsoft Teams, and I'm still using it.

My rating for Microsoft Teams is eight out of ten.

I think we're use Microsoft Teams for almost everything when it comes to communications. When I call my colleagues, I no longer using the phone. Because I use Teams so much, I picked up the phone the other day and it was strange — It was like it was the first time I picked up the phone. I use Teams as a phone. Even on my smartphone, I call people using Teams.

We're using Teams to call people to set meetings, record meetings, share documents — all communication now goes through Teams. We create groups to share our documents and update them live. It is really very practical and collaborative.

It is improving our means of communication and I think in the future will encourage users to communicate better because it is fun to use and powerful.

The features that I like the most are the features we have now. I like every aspect of it. It is easy to use. It's on your phone, so it is mobile. You can respond without answering if you have a call or message. You can send emoticons so people know you have gotten their message. This type of response is very quick and doesn't leave the other party waiting. Those features are just like what you might do in WhatsApp or Messenger on Facebook. It is very familiar to anyone using those products.

One thing that we are looking to deploy — and we are testing it now — is to send and track kudos. We want to implement this new feature on a worldwide basis to thank team members for being good participants. 

We work directly with Microsoft to provide feedback on the product and what we would like to see as improvements. I discover a new feature every day, so they're really working to develop it very quickly. 

I would like also to have a feature where we create a worldwide group to act as a social media hub. The difference between that and groups is that it would be separate from all the other groups. I don't want it included in my Teams because I will use it in a different way. I can see the activity of other teams or individuals who are not on my teams. Because I'm using the product extensively and have many teams, I think it is an important addition to be able to organize groups in different ways — and I have put in that request with IS. 

I've heard some people complain and say, "Oh it's not working with me," but I never had any issue with Teams. I use it all the time and it is stable. It opens immediately when I open my computer, it's on my phone and it sends me notifications. 

I have calls with people on it. Sometimes I even record video calls. The only time I have had any issues is when the network is not working well — maybe in high load times — but this happens with every means of communication like WhatsApp or other solutions that depend on the network. It isn't a problem with the package it is a problem with the network.

Our company has about 14,000 employees, but we are not all using the intranet. We are an industrial company and we have people working in manufacturing and they don't have access to computers all the time. 

As far as scalability, we would like to have the ability to use the product off-site. That is, we want to be able to have remote people use Teams with us internally. This is the only thing I've heard that's posing a problem with scaling. 

I have not directly had any experience with the Microsoft technical support team for Teams because we have an IS (Internet Services) group. If we open a ticket, the IS department is the group who will contact support.

Before we tried using Teams, we were using Skype. Now we are only using Teams because it is a more complete and business-oriented tool. 

I was not directly involved in the deployment. 

Our implementation was done by our own IS team.

My advice to people who are considering this solution is that you have to be patient at the beginning. People might think it is too complicated or that it looks too complicated at the beginning. As a first time user, I remember feeling like I didn't understand anything. You have to be patient and play around with it until you become familiar with the different features. For example, there are channels within a group. If you are added to several groups and you start getting alerts, you may not know which channel it is or which group. It is a lot for a first time user to digest. It is not as straightforward as WhatsApp when it comes to groups.

What we have seen is that when we communicate our requests to Microsoft, we are getting back responses with the features we have asked for. There are many features that we request and we discover they are available in just a few days. Either many companies are making the same requests or Microsoft is answering our request, but the product is evolving quickly. 

On a scale from one to ten, when one is the worst and ten is the best, I would rate Microsoft Teams as an eight. While I like the product a lot and I use it all the time, there is room for improvement.

I use the solution for meetings. 

We can share all files on Microsoft Teams directly. It is integrated with Outlook. 

We cannot change the mic automatically in Microsoft Teams. We have to do it manually. 

I have been using the product for four years. 

I have not contacted Microsoft regarding any issues with the tool. 

The solution's pricing is average. 

I rate the overall solution an eight out of ten. 

We use Microsoft Teams for virtual meetings and video communication.

Microsoft Teams is an easy-to-use solution. We can use the solution for chats and viewing chat history.

I would like to get more frequent updates, and the solution’s stability could be improved.

I have been using Microsoft Teams for two years.

I rate Microsoft Teams an eight out of ten for stability because sometimes we experience call drops. Since the bandwidth required for Microsoft Teams is huge, there can be issues of lag between video and audio.

The solution's scalability is good because there is no limitation on the number of people who can join the call simultaneously. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our organization.

It is easy to set up Microsoft Teams. The solution took around 15 to 20 minutes to deploy.

The solution's deployment can be done in-house. My organization had subscribed to Microsoft Teams, and I logged in with my organization's credentials.

I use the latest version of Microsoft Teams. The solution is deployment on-cloud in our organization. I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams an eight out of ten.

We use Microsoft Teams for team collaboration, exchanging ideas, and talking about project management solutions.

Microsoft Teams has an option for you to create files. The planner and the breakout rooms are good and helpful features in Microsoft Teams.

Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning. The solution could do something better. The solution can explore the world of AI and ML and utilize the virtual environment even better.

I have been using Microsoft Teams for more than seven years.

Microsoft Teams is quite a stable solution. I rate Microsoft Teams a seven out of ten for stability.

More than 7,000 users are using Microsoft Teams in our organization on a daily basis.

The solution's initial setup is very easy. I rate Microsoft Teams an eight out of ten for the ease of its initial setup.

Microsoft Teams is a great collaborative forum for us to work on. Especially after COVID, Microsoft Teams has been very supportive in helping us collaborate between various functions in a remote work environment.

Microsoft Teams is deployed on-cloud in our organization.

Zoom doesn't give you a lot of scalability options and has fewer features than Microsoft Teams. Microsoft Teams allows you to collaborate, and it's very easy to set up things with Teams.

I would suggest people looking into using Microsoft Teams to explore all the features of Microsoft Teams and be curious about it.

Overall, I rate Microsoft Teams an eight out of ten.

I use Microsoft Teams for collaboration like chatting, calling, and grouping. 

The solution is very expensive and I won't be able to afford it personally. 

I have been using the product for three years. 

The tool is stable. 

My company has 150 users for Microsoft Teams. 

Microsoft's support is tricky and hard. 

Neutral

The product's setup is hard. 

I would rate the solution a nine out of ten. Compared to other technologies such as the ones from Google, I prefer Microsoft Teams. The tool's user interface is very good. However, I wouldn't recommend this solution for personal use. Companies can use this solution after considering costing factors. You can use the trial or PC version. 

We use the solution for internal communication purposes. 

The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated. 

The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline. 

I would rate the product's stability an eight out of ten since at times I need to reconnect the solution. 

I would rate the solution's scalability a ten out of ten. My company has 800 users for the solution. 

My vendors use Google Meet and Zoom which have compatibility issues. The system gets confused and asks whether to continue with the browser or go to the app. We have also encountered login issues with the app. I prefer Teams to other apps. 

The solution's setup is easy. You need to put in your registered email ID to configure it. We have deployed it on the cloud, so I have it on my desktop and mobile. 

Our internal IT team did the configuration. 

The solution's pricing is reasonable and I would rate it an eight out of ten. 

I would rate the product an eight out of ten. 

We use the solution for recording meetings and preparing education for our YouTube channel.

It's a very flexible program.

We can do screen sharing very easily.

It's good for recording sessions. 

Sometimes, I can't see if a person came into the meeting; however, when I go and look at the session at the end, I can see who has come and gone from the meeting.

The transcription feature is great. I can copy it and create a document out of it. 

It's quite stable and issue-free.

The solution can scale. 

The room feature could be better. I like the visibility we get when we use Zoom, for example. I'd like the rooms to be set up more like that. I'd like more room management features. 

I'd like Microsoft to start adding more AI functionality into Teams.

I use Teams all of the time for work. I've used it for about two years at this point.

I've never had any issues with stability. There are no bugs or glitches, and it doesn't crash.

The solution scales well. It's easy to implement new users.

We all use Teams in my company. We have about 80 people using it. 

I've never had any issues with the product. I've never had to reach out to technical support.

I have used Zoom in the past for virtual meetings. I only use it occasionally. I have noted some stability issues with it that I haven't noted in Teams. I don't have a license for Zoom. I haven't seen the backend administration features.

I did not handle the setup process. It was automatically deployed to my laptop. 

We do not have to do any maintenance tasks. However, we do have an administrator. He may have maintenance tasks. 

We have an Office 365 license which includes Teams in the product. I'm not sure of the exact cost of the solution. 

I'm an end-user.

I'm not sure which version we're using. 

We save our meetings in the cloud when we use the solution. 

I would recommend the solution to others. I know that Microsoft has begun to add AI to its products. However, this hasn't happened in Teams just yet. Once they start adding AI, it will become even better - and it's already very good.

I'd rate the solution eight out of ten.