I use the solution for conference and collaboration purposes.
Project Manager at a government with 10,001+ employees
A highly stable and easy-to-deploy tool that enables collaboration and saves time
Pros and Cons
- "Sharing screens is valuable."
- "The interface must be more user-friendly."
What is our primary use case?
How has it helped my organization?
The product helps in saving time in meetings and in sharing documents.
What is most valuable?
Sharing screens is valuable. Sharing documents and conducting conferences are also valuable.
What needs improvement?
The interface must be more user-friendly.
Buyer's Guide
Microsoft Teams
March 2026
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,858 professionals have used our research since 2012.
For how long have I used the solution?
I have been using the solution for two years. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten.
How was the initial setup?
The product was easy to set up.
What was our ROI?
The returns are on the transportation and time consumption we face when we are not using virtual tools like Microsoft Teams.
What other advice do I have?
The more we use and get involved with the product, the more we learn. Overall, I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateAnalyst at Universidad Autonoma de Colombia
Provides faster communication and efficient calling features
Pros and Cons
- "It helps our organization with faster communication."
- "It consumes a high amount of system memory."
What is our primary use case?
We use the solution for communication and creating teams or groups to share information quickly within the organization.
How has it helped my organization?
The solution helps our organization with faster communication.
What is most valuable?
The solution's most valuable features are meeting, calling, and activity feed.
What needs improvement?
The solution consumes a high amount of system memory. It could be improved.
For how long have I used the solution?
We have been using the solution for more than six years.
What do I think about the stability of the solution?
It is a stable solution.
How was the initial setup?
The solution's initial setup process is complicated. We implement it on the cloud infrastructure.Â
What was our ROI?
The solution generates a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is reasonable.
What other advice do I have?
I recommend the solution to others and rate it a ten out of ten. It is an essential tool for quick communication and sharing files.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateBuyer's Guide
Microsoft Teams
March 2026
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,858 professionals have used our research since 2012.
Senior Solution architect at a insurance company with 10,001+ employees
A scalable and stable solution that helps with collaborative communication
Pros and Cons
- "The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated."
- "The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline."
What is our primary use case?
We use the solution for internal communication purposes.Â
What is most valuable?
The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated.Â
What needs improvement?
The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline.Â
What do I think about the stability of the solution?
I would rate the product's stability an eight out of ten since at times I need to reconnect the solution.Â
What do I think about the scalability of the solution?
I would rate the solution's scalability a ten out of ten. My company has 800 users for the solution.Â
Which solution did I use previously and why did I switch?
My vendors use Google Meet and Zoom which have compatibility issues. The system gets confused and asks whether to continue with the browser or go to the app. We have also encountered login issues with the app. I prefer Teams to other apps.Â
How was the initial setup?
The solution's setup is easy. You need to put in your registered email ID to configure it. We have deployed it on the cloud, so I have it on my desktop and mobile.Â
What about the implementation team?
Our internal IT team did the configuration.Â
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is reasonable and I would rate it an eight out of ten.Â
What other advice do I have?
I would rate the product an eight out of ten.Â
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateTransfer Pricing Advisor at a wholesaler/distributor with 10,001+ employees
A good solution to chat with teammates and upload documents
Pros and Cons
- "The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
- "Microsoft Teams could work faster if set up on other devices like cell phones."
What is our primary use case?
We use Microsoft Teams to chat with and call our teammates. We also use the solution to upload documents.
What is most valuable?
The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution.
What needs improvement?
Microsoft Teams could work faster if set up on other devices like cell phones.
For how long have I used the solution?
I have been using Microsoft Teams for three to four years.
What do I think about the stability of the solution?
I rate Microsoft Teams an eight out of ten for stability.
How was the initial setup?
I rate Microsoft Teams a nine out of ten for the ease of its initial setup.
What other advice do I have?
People should have training about the solution because there are a lot of apps in Microsoft Teams that you can work on.
Overall, I rate Microsoft Teams a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateSenior Director - Data Management at a tech services company with 1,001-5,000 employees
Works as a collaboration and communication tool that helps to store documents
Pros and Cons
- "I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch."
- "SharePoint was more robust and customizable earlier."
What is our primary use case?
We use the solution as a collaboration and communication channel. We also use it as a repository to store documents and create project plans.
What is most valuable?
I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch.
What needs improvement?
SharePoint was more robust and customizable earlier.
For how long have I used the solution?
I have been working with the product for nine months.
What do I think about the stability of the solution?
I haven't encountered any issues with the product's stability.
What do I think about the scalability of the solution?
The product is scalable and it can scale to tens of thousands of users as long as your system and infrastructure are able to handle it. My company has 5000 users for the product.
How was the initial setup?
The product's setup was very easy because it came with the Office 365 bundle. We work with the tool's cloud version. The solution's maintenance involves taking care of the patches which can be taken care of in the background without needing much attention.
What's my experience with pricing, setup cost, and licensing?
The tool comes as part of the Office 365 bundle and you don't have to pay anything extra.
What other advice do I have?
I would rate the product a nine-point five out of ten. You can use this solution if you are looking for a Windows-based system that is easy. It gives you a lot of flexibility for regular activities. This solution is a good choice for someone who is doing routine and lightweight work. Teams is integrated with Windows. There is seamless integration with different apps that you use. Though Slack has integrations, Teams is easier compared to it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateIT Business Partner at ALAF Ltd
Integration with the task planner in Outlook and convenient for conducting meetings
Pros and Cons
- "Setting up Teams was not difficult."
- "There are some issues with stability."
What is our primary use case?
We primarily use it for meetings and office communication. Also for creating groups, channels, and virtual environments.
What is most valuable?
One valuable feature is the ability to edit a message that you've posted so you don't have to repeat yourself.
Another feature I enjoy is the integration with the task planner in Outlook and Teams, which allows me to manage tasks across platforms.
What needs improvement?
There are some issues with stability. The stability could be improved.
Moreover, the pricing could be made more affordable for users with different licenses.
For how long have I used the solution?
We use the cloud-based version, Office 365.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. Sometimes it doesn't work well.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten.
How was the initial setup?
Setting up Teams was not difficult.
What's my experience with pricing, setup cost, and licensing?
The standalone license is not cheap. The pricing could be made more affordable for users with different licenses.
What other advice do I have?
I would recommend giving it a shot. Overall, I would rate Microsoft Teams an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateInformation Security Manager at Konew Fintech Corporation Limited
An easy-to-use solution that can be used for meetings, calling, and chatting
Pros and Cons
- "Arranging online meetings is the most valuable feature of Microsoft Teams."
- "The solution’s stability could be improved."
What is our primary use case?
We use Microsoft Teams for meetings, calling, and chatting.
What is most valuable?
Arranging online meetings is the most valuable feature of Microsoft Teams.
What needs improvement?
The solution’s stability could be improved.
Microsoft Teams should provide integration with Microsoft Office 365 tools.
For how long have I used the solution?
I have been using Microsoft Teams for about one year.
What do I think about the stability of the solution?
I rate Microsoft Teams a five or six out of ten for stability.
What do I think about the scalability of the solution?
I rate Microsoft Teams a seven or eight out of ten for scalability. Around 200 users are using Microsoft Teams in our organization.
How was the initial setup?
I rate Microsoft Teams a five or six out of ten for the ease of its initial setup.
What about the implementation team?
The deployment of Microsoft Teams takes a couple of minutes.
What other advice do I have?
Microsoft Teams is deployed on-cloud in our organization.
Microsoft Teams is quite convenient to use, and it's integrated with other Microsoft software.
Overall, I rate Microsoft Teams an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
Flag as inappropriateSr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Easy-to-setup solution with efficient technical support services
Pros and Cons
- "It is easy to coordinate with the technical support team in case of queries."
- "Its stability could be better."
What is our primary use case?
We use the solution for communications within the organization.
What needs improvement?
The solution's stability could be better.
For how long have I used the solution?
We have been using the solution for five to six years.
What do I think about the stability of the solution?
The solution's stability is a six or seven out of ten. We encounter critical issues sometimes.
What do I think about the scalability of the solution?
The solution's scalability is a six or seven out of ten. We have 20-25 users in our organization.
How are customer service and support?
It is easy to coordinate with the solution's technical support team in case of queries.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy. The time taken for deployment depends on specific requirements.
What other advice do I have?
It is an excellent solution. I recommend it to others and rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Updated: March 2026
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