I use the product for internal communication, SharePoint, and other tasks. I have deployed it everywhere. It can be used for meetings, external communications, and work collaboration. We can also use applications like Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and other integrations like Adobe in the solution.
IT Lead at CMH
An affordable and user-friendly solution that provides a variety of features for efficient collaboration
Pros and Cons
- "The product is very user-friendly."
- "The product should improve its security."
What is our primary use case?
What is most valuable?
The product is very user-friendly. It also provides a mobile application to keep us up to date. It works fine in terms of meetings and remote access. Task scheduling, planning, SharePoint, and secure remote access for troubleshooting and support are valuable features of the solution. Our end users are very happy with the product.
The solution is good. We have had no major issues till now. For audit and security, eDiscovery is pretty good. The product also provides good email security, location security, and security against phishing, spam and malware. We also tried implementing an image security solution to ensure our environment is more secure.
What needs improvement?
The product should improve its security.
For how long have I used the solution?
I have been using the solution for the last four years.
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Microsoft Teams
November 2024
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What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability a ten out of ten. In our organization, 150 people are using the solution. I have plans to increase the number of users by 10% till next year.
How was the initial setup?
The setup is very straightforward. We deploy it through the network to our users, add the usernames and passwords, and configure it. The solution is cloud-based.
What about the implementation team?
The deployment takes five to ten minutes for one user. We can deploy the solution for one user on their device, or we can deploy a script over the network. Then, the installation is done through patch management. The deployment was done in-house. We do not need much staff. Two of my employees and I can deploy and support levels one and two. For level three support, we have a team that supports remotely.
What's my experience with pricing, setup cost, and licensing?
The solution is affordable. It is not expensive.
What other advice do I have?
I am using the latest version of the product. I have a contract with Microsoft for Microsoft 365. I'm happy with the product. Since we are in a group, we implement the product. The group is doing good work with Microsoft, and we have a good deal with them. I would recommend the solution.
I am planning to test Microsoft Defender for an image security solution. Microsoft should improve Intune for mobile device management. Intune's dashboard is a bit difficult to understand. It should be made easier. Overall, I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Security Engineer at a media company with 1,001-5,000 employees
Helps with remote access and screen sharing
Pros and Cons
- "The most valuable feature of Microsoft Teams is that I can attach files in any format."
- "The main issue is that the link goes down when there are internet issues."
What is our primary use case?
I use Microsoft Teams for remote access. I can check the calendar and call my team. I can ask them to share the screen.
What is most valuable?
The most valuable feature of Microsoft Teams is that I can attach files in any format.
What needs improvement?
The main issue is that the link goes down when there are internet issues.
For how long have I used the solution?
I have been using the tool for four years.
What do I think about the stability of the solution?
I would rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate Microsoft Teams' scalability a ten out of ten. My company has 10 users for it.
What's my experience with pricing, setup cost, and licensing?
The solution is priced high.
What other advice do I have?
I would rate Microsoft Teams a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Teams
November 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sr. Manager - Human Resources at a manufacturing company with 10,001+ employees
A scalable and stable tool for online meetings that need to improve its sharing capabilities
Pros and Cons
- "Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
- "I think the ability to use a whiteboard in the solution is not very simple."
What is our primary use case?
We use Microsoft Teams for all kinds of online meetings, cards, chats, and everything.
What is most valuable?
Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use. It is also hugely connected and stable.
What needs improvement?
I think the ability to use a whiteboard in the solution is not very simple. You need to have it separately. Also, sharing is something in the solution that becomes quite complicated sometimes.
For how long have I used the solution?
I have been using Microsoft Teams. It's a great solution. From the time COVID started, my company has been using Microsoft Teams. We started using it somewhere around 2018 or 2019. I am just a user of the solution.
What do I think about the stability of the solution?
I haven't seen any stability issues in the solution.
What do I think about the scalability of the solution?
Microsoft Teams is very easy to scale. In my company, we have around 40,000 to 50,000 users of the solution.
How are customer service and support?
I don't know about Microsoft's support because we don't see all that since we have our own in-house teams.
What about the implementation team?
I had Microsoft Teams installed by the IT department.
What other advice do I have?
I wouldn't have any advice to offer because I don't know other solutions very well. I am like a fish in a pond that has never seen anything beyond the pond. Since I am satisfied with the solution, I would recommend it to others.
I rate the overall solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT at Brillux GmbH & Co. KG
An easy to use solution that works as a collaboration platform to chat and share documents
Pros and Cons
- "The solution is simple and present in many devices at one time."
- "The product's support can be better."
What is our primary use case?
We use the solution as a collaboration platform to do telephone service, chat, and share documents.
What is most valuable?
The solution is simple and present in many devices at one time.
What needs improvement?
The product's support can be better.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I would rate the product a nine out of ten.
What do I think about the scalability of the solution?
My company has 2700 users for the product. I use the product every day.
How are customer service and support?
The solution's support is good sometimes and other times not.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I also use Zoom and Cisco Webex for meetings. However, I have found that Teams is easier to use.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Project Manager at a tech vendor with 10,001+ employees
A collaboration tool that can be used to chat with people, manage projects and share documents
Pros and Cons
- "You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks."
- "There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."
What is our primary use case?
In the organization where I work, Microsoft Teams is used as a collaboration tool, and it's our company-wide policy to use Microsoft Teams as the integrated tool for all communications and collaborating documents.
What is most valuable?
I like that Microsoft Teams has all the team management features in one place. You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks. The solution also has multiple small tools available. All in all, it's one place where you can have everything in a single window.
What needs improvement?
There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.
For how long have I used the solution?
I have been using Microsoft Teams for almost three years.
What do I think about the stability of the solution?
I’ve never faced any issues with the solution’s stability.
What do I think about the scalability of the solution?
Microsoft Teams is a scalable solution. Our company is big, and I've never felt any glitches or hanging issues with the solution. Around 2,00,000 users are using the solution in our organization.
Which solution did I use previously and why did I switch?
I've previously used Atlassian Jira. If you are looking for a hard-core project wherein you can get a complete timesheet and better project manageability, Jira is a better tool. However, Microsoft Teams is the better option if you are looking for chatting, collaborating, and sharing features. Jira does not have chatting capability in it.
How was the initial setup?
The solution's initial setup wasn't much complex, but it was pretty straightforward.
What about the implementation team?
Generally, it is the backend team that does the deployment. As end users, we are there to create our folders and channels. We can manage our individual projects by ourselves. However, from the server level, a dedicated company team works on the solution's deployment.
What other advice do I have?
Microsoft Teams is a very popular platform by Microsoft that is very commonly used in all organizations.
Overall, I rate Microsoft Teams a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Market Researcher at SRINSOFT INC
Helps to create meetings and share data through SharePoint
Pros and Cons
- "SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
- "The product should improve its pricing."
What is our primary use case?
The product helps to create meetings and share data through SharePoint.
What is most valuable?
SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature.
What needs improvement?
The product should improve its pricing.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
The solution is stable and would rate its stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable and I would rate it a seven out of ten. My company has 500 users for the product.
Which solution did I use previously and why did I switch?
We used Zoom before and as an organization, we were in a testing mode on finding a solution that gave us more benefits and connected the departments easily. We use Microsoft 365 and Teams is an integrated service of the bundle. Hence, it is good for us.
How was the initial setup?
We have deployed the solution on the cloud.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and I would rate it a nine out of ten.
What other advice do I have?
I would rate the solution a nine out of ten. Teams is the best compared to Zoom or Google Meet since it is easy to use. You need to take the whole package of Microsoft 365 and get Teams easily integrated with it. It's not necessary to buy individual licenses for Teams.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Consultant at a comms service provider with 10,001+ employees
An efficient solution for communication that enables users to build teams and collaborate
Pros and Cons
- "We can build a team with a group of people and upload documents."
- "The product should provide a to-do list feature."
What is our primary use case?
I use the product as a communication channel with my colleagues.
What is most valuable?
The idea of building teams is valuable to me. We can build a team with a group of people and upload documents. It is like an internal SharePoint.
What needs improvement?
The product should provide a to-do list feature.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The product is stable. We haven’t faced any major outages.
What do I think about the scalability of the solution?
Over 1,000 people use the solution in my organization.
How was the initial setup?
The solution is deployed on the cloud.
What other advice do I have?
The product has been working well. I have no complaints. I would recommend the solution to others. The solution performs well, and it satisfies all my needs and expectations. I haven't faced any problems with it and have never missed any service or application. Overall, I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Transfer Pricing Advisor at a wholesaler/distributor with 10,001+ employees
A good solution to chat with teammates and upload documents
Pros and Cons
- "The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
- "Microsoft Teams could work faster if set up on other devices like cell phones."
What is our primary use case?
We use Microsoft Teams to chat with and call our teammates. We also use the solution to upload documents.
What is most valuable?
The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution.
What needs improvement?
Microsoft Teams could work faster if set up on other devices like cell phones.
For how long have I used the solution?
I have been using Microsoft Teams for three to four years.
What do I think about the stability of the solution?
I rate Microsoft Teams an eight out of ten for stability.
How was the initial setup?
I rate Microsoft Teams a nine out of ten for the ease of its initial setup.
What other advice do I have?
People should have training about the solution because there are a lot of apps in Microsoft Teams that you can work on.
Overall, I rate Microsoft Teams a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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