Microsoft Teams Reviews

We use the solution to drive productivity, communication, and collaboration.

The solution's most valuable features are robust security and communication within teams or channels. One of the other key features is its ability to allow a seamless transition from chat to a video call. Additionally, we can record the conversation and obtain a transcript as well.

Its sharing screens and collaborative note-taking during meetings feature works best. It proved valuable for a hybrid work environment, where individuals had to work from different locations due to factors like COVID-19. It helped bring people together, ensuring productivity and engagement.

The solution constantly keeps updating. It might overwhelm end users while adapting to them. Thus, there needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features.

I rate the solution's technical support for enterprise business a nine out of ten. Whereas, for small or medium business levels, a six out of ten as it is challenging to get the queries resolved for them.

Positive

We have used Slack before. In comparison, the solution receives updates more frequently.

The solution's initial setup is simple for an enterprise. It can be easily understood, especially when integrating with Active Directory.

The number of executives required for deployment depends on the use cases and size of the organization. It took over a year for us to fully roll out Microsoft Teams to an organization with 36,000 people.

Planning and establishing controls to ensure proper data security in Microsoft Teams is important. I advise others to understand the necessary measures to protect their data. Also, starting gradually and only enabling some features would be better. They should focus on particular use cases, such as communication via channels, audio/video conferencing, etc.

The solution is a centerpiece of Microsoft 365. I rate it a ten out of ten based on its capabilities.

We use the solution to build multiple departmental teams where we can store files and collaborate for work. In addition, we use it to schedule meetings. It helps us segregate the data into one place for our team members to access.

The solution provides a collaborative space to store and work on the same set of documents. It helps us by making production faster.

The solution's most valuable feature is the quick availability of technical resources.

The solution's security feature needs enhancement for external collaborations with business partners and vendors.

We have been using the solution for eight years.

I rate the solution's stability an eight out of ten. We occasionally encounter errors, but its support team resolves them quickly.

I rate the solution's scalability an eight out of ten.

The solution's technical support team responds immediately. 

Positive

We have a hybrid Azure infrastructure. It made the initial setup easier for us.

The solution has generated a return on investment for us from the first year we started using it.

The solution has a reasonable price in the market.

The solution is a great tool. I advise others to use it if they have a hybrid or cloud-based infrastructure. In this case, it provides faster integration and management of workload.

I rate it an eight out of ten.

We use Microsoft Teams for meetings, organizing video calls, and video conferences. We also use it for the team chat function, the chat. All the product lines have their own group set up here. So they can share information through chatting and conference calls.

I put the live captions up when I am on a call and want to mute it. I like that feature. The recording of scripts and the playback of videos are good features. If I have to write the minutes for a call, I'll just take the script output and copy and paste it.

The recording function, the transcript function, the chat function, the live caption function, and the setting up of groups to share documents are useful features of Microsoft Teams.

Sometimes the transcript is a bit literal, it doesn't interpret the voice, and the text that comes out is a bit nonsensical. It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense. It puts rubbish words in them, but just a bit of AI could solve that.

I have been working with Microsoft Teams for four years.

I rate Microsoft Teams an eight out of ten for stability.

I rate Microsoft Teams an eight out of ten for scalability. About 20,000 users use Microsoft Teams in our organization.

Sometimes when we're using it from home, videos can break up a little bit. However, I'm not sure if it's an issue with the solution or if it's people's network connections. Our organization practically had all its staff using the solution throughout the pandemic, and it scaled well then.

I've used Zoom, and we had Skype for Business in some of my other companies, and I'd say that Microsoft Teams is a more complete and rounded product. The other solutions work more or less the same for video conferencing. However, as a product, Microsoft Teams is more complete and has more features than Zoom or Skype.

The initial setup of Microsoft Teams is very straightforward.

Overall, I rate Microsoft Teams an eight out of ten.

We use the product for chats and VoIP. We also have an Auto attendant feature. We have different departments, teams, and channels, so a lot of files are shared. We just started integrating different applications like Okta. We are using Okta as a plugin and are starting to do automated workflows within it. If we send a message and ask for access to Adobe Acrobat, it'll run a workflow and notify the person in Teams and email.

The product has improved communication in our organization. When I joined the organization, we were using Skype for Business, and there weren't a lot of group chats. Group chats are huge in Teams. I don't remember ever doing that on Skype for Business or any other platform. The product has really improved collaboration with other departments, like our developers and the operations team.

The meeting features are great. It is really easy. The group chats and chat history are valuable features.

The video quality has to be improved. The integration with SharePoint can be cumbersome at times.

I have been using the solution for two years.

The scalability depends on use cases. If we are just using chats, it is very scalable. If we use it like SharePoint or any file-sharing solution to take over old technologies, we get limited, and storage becomes pricey. We have had calls with more than 100 people. It does pretty well. 

If there is an issue, if someone is dropping calls or unable to hear anything, we can see their recent calls and track their network connectivity through the admin center. It usually ends up being the user’s internet issues, not a Microsoft issue. Around 550 users are using Microsoft Teams in our organization.

We have connected with the support team. The team has been helpful. The product has a roadmap of new features and stuff that will be implemented, which we can upvote. I've seen a feature request being turned into an actual feature. They’re very responsive.

Neutral

We were using Skype for Business. Then, we migrated to Microsoft Teams because Skype for Business was retired. It was no longer a viable option.

The initial setup is pretty easy. From the Microsoft 365 admin center, we can ensure it’s on for the organization, ensure it's deployed to users, and check guest access and network connectivity for things to run smoothly. We can see it all in a little dashboard. Now they have a new team, so things are a little different.

The deployment took probably three months. We did it by ourselves. A coworker and I deployed the product in our organization.

I have seen an ROI on the product. Collaboration is through the roof. We use it every single day. Everybody in the company uses it.

The pricing works in bundles. It costs around $12 for SharePoint and Teams per user. The license for E5 would be more than $300 because it includes a lot of things. The pricing is high. I rate the pricing an eight out of ten. Once you cross the given threshold, you must pay for storage. It gets a little pricier.

There are multiple places to do the same thing within the Microsoft realm. People working with teams must stick with it. It gets easier, and the features start getting better. It also has third-party plugins, workflows, and notes. There are a lot of interesting things in the product. When I was working for a hedge fund, we used to have a little application on which the traders would chat with each other. Microsoft does everything to about 70%. Overall, I rate the solution an eight out of ten.

I use the tool to have virtual meetings with my customers.

I think it's a worldwide platform that can be used by all companies. It's also very easy to use and integrate with Microsoft Exchange.

The tool is perfect for the present. I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations. For some small customers, with the features of Microsoft Teams, I am not sure about how to update it. I want feedback about some features from the customers of Microsoft Teams. Improvement-wise, there needs to be a better way to search for a customer such that it gives an indication while being integrated into some other platform, like LinkedIn.

I have been using Microsoft Teams for about nine years. I am a customer of the solution.

I think it is stable when I use it for meetings with my customers.

Around 1,000 people use the solution.

Microsoft Teams is deployed on the cloud. The initial setup of Microsoft Teams is easy.

I would definitely recommend the solution to those planning to use it.

It is a stable platform that can integrate with Microsoft Exchange because I use Microsoft Exchange in my electronic mail. When I am in a meeting with my customer, I can get the meeting link and send it to the host calendar. It's easy to use. There is also the tool's platform available on mobile, making it easy to use when traveling.

Overall, I rate the solution a nine out of ten.

We use Microsoft Teams for all kinds of online meetings, cards, chats, and everything.

Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use. It is also hugely connected and stable.

I think the ability to use a whiteboard in the solution is not very simple. You need to have it separately. Also, sharing is something in the solution that becomes quite complicated sometimes.

I have been using Microsoft Teams. It's a great solution. From the time COVID started, my company has been using Microsoft Teams. We started using it somewhere around 2018 or 2019. I am just a user of the solution.

I haven't seen any stability issues in the solution.

Microsoft Teams is very easy to scale. In my company, we have around 40,000 to 50,000 users of the solution.

I don't know about Microsoft's support because we don't see all that since we have our own in-house teams.

I had Microsoft Teams installed by the IT department.

I wouldn't have any advice to offer because I don't know other solutions very well. I am like a fish in a pond that has never seen anything beyond the pond. Since I am satisfied with the solution, I would recommend it to others.

I rate the overall solution a seven out of ten.

I use Microsoft Teams for remote communication with other members of my team.

Screen sharing and chat retention are the most valuable features of Microsoft Teams.

Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory.

I have been using Microsoft Teams for ten years.

I rate Microsoft Teams a nine out of ten for stability.

Microsoft Teams is a pretty scalable solution. I rate Microsoft Teams a nine out of ten for scalability.

The solution's initial setup is pretty easy. I rate Microsoft Teams an eight out of ten for its ease of initial setup.

The solution's deployment takes about an hour.

Microsoft Teams' pricing is fine. I rate Microsoft Teams a three out of ten for pricing.

Microsoft Teams is deployed on-cloud in our organization.

Microsoft Teams is definitely better than Google Meet because Google Meet doesn't retain chat history after the sessions, which is not very good. Zoom is frustrating because the account management is all hosted by a third party. Zoom works, but you're constrained. Microsoft Teams is a little bit more flexible.

The advice I would give to people looking into using Microsoft Teams is that it is not linked directly to Active Directory. Even though it's called Microsoft, it's still a third-party plug-in. You have to be aware that Outlook Web Access needs to be enabled in order to use calendars and scheduling with people who aren't in your organization.

Overall, I rate Microsoft Teams a nine out of ten.

We use Microsoft Teams for meetings, collaborations, and file sharing.

Previously, we used to share files in SharePoint, and then someone had to pull it out, make changes, and upload it back. We used to miss those changes, and it remained on its local laptops. The best thing is that anyone can make changes to the files on Microsoft Teams. It auto-saves whatever we have done, and we can see the version within Microsoft Teams.

The basic need for any project is mostly team-specific content. Right now, if I open up my teams, I can see I have 10 to 12 different projects going on parallelly. I can easily go to Microsoft Teams and then find out what is happening where. Even though someone told me that I made some changes, I can go to Microsoft Teams and find out what changes are there. The solution helps us save time by not making us wait for someone to send an email or upload to SharePoint.

Microsoft Teams has not just one but multiple valuable features. It is very easy to collaborate. You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to. You can do these two things in the same place without switching windows. These two things make things faster in Microsoft Teams.

I have to do multiple tricks before I can find out the history of a given file. Sometimes, extracting the older version of a file takes a few minutes. These are the two things that I was a little bit uncomfortable with, and it took some time for me to do them.

I have been using Microsoft Teams for many years.

I don't use Microsoft Teams very much, but I have never faced stability issues with the solution.

Thousands of people are using Microsoft Teams in our organization. I have had approximately 10 to 20 people in one Microsoft Teams call.

Microsoft Teams is a nice product, and we have been using it for some time. It's integrated with SharePoint for content management. You can have multiple repositories simultaneously and use the versioning from Microsoft Teams. Microsoft Teams is making our life much easier as compared to sharing and uploading into a SharePoint folder. If you want to edit documents, you can open them in Microsoft Teams apps instead of a browser.

Zoom is just a portal to connect, chat, and conduct meetings. However, Microsoft Teams provides much more flexibility with additional functionalities for your files, product tracking, and issue tracking. Zoom doesn't have all these additional features. Microsoft Teams also gives me easy access to my calendar in case I integrate it with my Outlook, and I can see everything in the solution.

Overall, I rate Microsoft Teams a seven out of ten.