Microsoft Teams Reviews

We use Microsoft Teams for meetings.

The solution's stability is quite good, and it doesn't crash and freeze up when you have a large number of users.

The solution should include features like scripting, meeting summarization, and automated notes.

The solution should include a very simple way of capturing transcription without necessarily taking a full recording or any AI product that allows you to note what is going on in the meeting automatically. This would help you have personal notes about the meeting summary that would help you prepare minutes and actions to share with the participants.

I rate the solution a five out of ten for stability.

We use the solution daily in our organization, and we have plans to increase the usage.

I rate the solution a seven out of ten for scalability.

I previously used different solutions like Zoom and Google Meet.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a two out of ten.

Microsoft Teams is deployed on the cloud in our organization. We use Microsoft Teams as a stand-alone solution in our organization. Microsoft is not very good at keeping your identity separate. Microsoft does all sorts of things to tie you in rather than just allow you to use non-Microsoft tools, which makes it difficult. I would not recommend the solution to other users.

Overall, I rate Microsoft Teams a four out of ten.

The primary use case of Microsoft Teams is for internal and external communication. We also use it for chatting, team calls, screen sharing and remote control.

Everything is valuable, such as the chats, the calls, and the file sharing.

The remote control needs some improvement. I feel Zoom is much better than Teams, especially in remote controlling.

I have been using Mircosoft Teams for more than five years as an end user.

As for the stability, I never faced an issue with Microsoft Teams. I might have faced an issue with Teams just once in my career, but I haven't seen any issues apart from that, I never saw any issue.

I have never had issues with Mircosoft Teams. However, the IT guys handle the scalability. A lot of users in our organization use Microsoft Teams. More than 6,000 users use the solution in our organization.

The solution is deployed on-premises for larger enterprises, but I think it is on the cloud as well.

It is a bit more than moderately expensive. That's why the low-scale enterprises, not the mid-range, choose Slack and all these open-source tools.

I am happy using Microsoft Teams and I rate the solution a nine out of ten.

Microsoft Teams is used in our organisation for internal communication and also for managing the meetings and other communications as well. 

Managing meeting on Microsoft Teams is better than managing traditional face to face meetings.

There can be more customization and also the task management tools needs better tools for integration.

I have been using Microsoft Teams since 2019. 

It is a stable solution. I rate it eight out of ten. 

It is a scalable solution. I rate the scalability a nine out of ten. 

The technical support team is fair. I rate them an eight out of ten.

The initial setup is straightforward. I rate it nine out of ten.

The solution is fairly priced. 

I rate the overall solution an eight out of ten. 

We use this solution for communication internally and with our outside customers.

It is on cloud, and we are installing the desktop version on our workstations. There are also cases that we are using the cloud, the web edition, because you can login to your account from any workstation.

It is deployed across our whole organization, so we are multinational. Currently, I'm in the Philippines, but we also have our team members in Taiwan, Singapore, and Malaysia. Everyone is using Teams, and we're communicating using Teams.

I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members.

It is easy to send some calendar invites to have a research session with our customer.

There's a feature that can send a notification to the Team's channel, but I think there's no way to have it escalated.

I have been using this solution since December 2020.

It's stable, but there have been times when I needed to login again, probably because of my internet connection.

It's scalable.

We have also used Viber, but it's not the best communication solution. We have also used ServiceNow for ticketing and Zoom.

Setup was straightforward. You just need to sign in, and you can use it right away. Internally, we advised everyone to install Teams on their workstation after they received their service machines.

Everything took just a couple of minutes. You need to download a couple of megabytes and install it. Everything will be done in less than 30 minutes, including the sign in.

It was done in-house. We did not have an indicated person for that. Everyone knows that they're using Teams and they install it by themselves. Most of the time, there is no help needed to install Teams.

From Teams alone, I think we are looking at it as the complete package, including the subscription of Microsoft Word and SharePoint. So overall, I think it is a good investment.

It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint. The subscription is already covered with the $10 per month subscription.

I would rate this solution 9 out of 10. 

The implementation is straightforward. You just need to validate Teams, and the product certificate is good for the company using it versus the other service operating from other providers. The solution is good.

The primary use case of this solution is for communications.

In regards to COVID and the Pandemic, we would not be able to do our regular job without this mechanism in place.

We do our regular scrum meetings using Microsoft Teams. 

We have meetings with the entire company every week. There are hundreds of people connected and it works perfectly in terms of linking people together, showing some content, and showing some slides.

I am not familiar with all of the features yet, but some of the features I find to be most valuable are the visual conference call. We all see our videos as well as audios. 

The quality is much better than it is with Skype.

There is more clarity and everything is crisper.

We have not been using the collaboration part as much, as we are focusing on the communications rather than document sharing.

The communication part has been excellent so far.

While we are still familiarizing ourselves with the features, although I would say that there could be some improvements with some additional stability. For some who connect, and do not have a good connection from home or the internet is not as good, it needs a bit more stability. 

On rare occasions, it freezes and some people will lose sound or they could lose video. It needs better handling. 

It needs to be more robust in terms of stability. 

It's still a fairly new product, so they may still improve this a little.

I have been using Microsoft Teams for a few days. 

We are using the Teams business version, which is the one that is offered with the 365 premium package.

There are some issues with stability and it could be improved.

We are using Skype Enterprise but in two or three months, Skype is going to be decommissioned for us. The IT department has been using Microsoft Teams.

We have a local client installed. The software is installed on our desktop and updated to the most recent version whenever it's available.

The initial setup is simple, but if you are a government agency, you have to make it more secure and more robust. 

There are additional purchases necessary to secure it in a government agency where you don't want to share a document or expose documents that may be private.

If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost. You have to set your environment up with additional features, such as multifactor authentication and identity protection, which are not available in the basic plan. Instead, they can be purchased additionally from Microsoft.

My advice for anybody interested in Microsoft Teams is that it's a good product and they should hire some consulting services that are specialists if they are serious about implementing it the correct way.

At this time, Microsoft Team fulfills everything we need.

I would rate this solution an eight out of ten.

We use it for daily or scheduled meetings.

Teams enhances collaboration within our team and with our customers. While we've had positive experiences overall, one issue we've encountered is inconsistent remote access through Teams. However, for field meetings and estimations, it functions effectively.

The video conferencing capability has significantly enhanced our remote meetings, making them more productive. It allows people from different locations to convene at a central point, enabling seamless sharing of views, solutions, and discussions without the need for physical travel. This efficient communication method enables us to address various matters and reach solutions in minimal time.

One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature. It allows for reviewing meetings afterward, ensuring that any missed details can be revisited and understood, contributing to better meeting outcomes.

The most valuable feature for our team's productivity in Teams is remote access, particularly because many of our clients are located remotely. This feature allows us to efficiently address issues without the need to travel to other countries or regions. Instead, we can initiate remote sessions through Teams to troubleshoot and resolve problems promptly, enhancing our ability to provide support regardless of geographical barriers.

At times, we encounter difficulties with remote access through Teams, which requires improvement. Access to the target server may not always function correctly when accessed remotely.

We have been working with it for last three years.

It provides good stability capabilities. I would rate it eight out of ten.

Scalability is contingent upon the projects at hand. As projects expand, so does the team size. This scalability is influenced by the number of global projects and remote sites. Additionally, it correlates with the client base; as clients increase, more personnel are required to support them. We have a team of two to three individuals, but as our business grows and client numbers increase, we will accordingly augment our team size to accommodate the expansion. I would rate it eight out of ten.

Our marketing team frequently utilizes this tool, often engaging with clients on a daily basis through multiple meetings. In contrast, our technical team typically uses it for work approximately three times a week.

We previously utilized Zoom, but frequent interruptions and disconnections prompted us to transition to Teams.

The initial setup process is straightforward, requiring only a few simple steps. Setting up Teams and scheduling meetings can be easily done with minimal effort. I would rate it eight out of ten.

The deployment time may range from one to three months. Our deployment process involves setting up database, application, and web servers. However, we're currently facing a challenge as the Network Access Control service is unavailable on any cloud platform. Our solution relies on NAC for initial authentication, followed by communication with middleware before completing the cycle. Due to the absence of NAC on cloud platforms, we're exploring alternatives. Suggestions have been made to run the NAC function on-premises and then deploy the solution on the cloud. However, management is hesitant until a cloud-based NAC solution is available. This delay has stalled the project's progress despite initial work starting six months ago.

We've deployed the project with our in-house technical team, not relying on third-party assistance. Multiple teams were involved in the deployment process, including the development team and PMO team. Each team member played a crucial role, with approximately five to ten individuals participating in each deployment phase. Two people are sufficient for maintenance.

The ROI we've observed primarily stems from the significant time savings achieved through Teams. I would rate it nine out of ten.

The price is relatively high. I would rate it eight out of ten.

We consistently advise our clients to utilize Teams. Although some clients may request Zoom meetings, we promptly suggest using Teams for its reliability and seamless connectivity. Overall, I would rate it nine out of ten.

We use the solution for online meetings.

The solution is already integrated with Office 365. We do not have to buy a different license or new version for it. We get version updates automatically. 

The solution's most valuable feature is its integration with Office 365. It has the best features for automation, Excel, and PowerPoint.

In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.

We have been using the solution as a customer since 2020.

I rate the solution's stability a nine out of ten.

The solution is highly scalable. I rate it a nine out of ten. We have 1000 users in our organization, and we use it to its maximum potential.

The solution's technical support is great. Their team is helpful.

Positive

The solution's initial setup is easy. I rate its process a nine out of ten. It requires two technical support executives for maintenance.

The solution helps us save a lot of time. Although, it requires high investment in terms of money.

The solution's cost is high. I rate its pricing a nine out of ten. It requires a fixed price to be paid annually or monthly.

The solution is easier to find anywhere compared to open-source platforms. I rate it a nine out of ten.

I use the solution to chat with my team. 

I would like to see more customization options in the product such as more integration with other tools. 

I have been using the product for five years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product. 

I haven't contacted technical support yet. 

Neutral

I would rate the solution's setup a seven out of ten and we have deployed it on the cloud. 

I would rate the solution's pricing a five out of ten. 

I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams.