Microsoft Teams Reviews

We're a tech services company and have numerous use cases for this solution, whether it be for meetings and chat, for collaborations, sharing files, document libraries, collaborating on Word documents and Excel. We use the solution every day, almost as much as we use email. We're partners with Microsoft and I'm the company delivery practice director. 

It's improved our organization by enabling us to create a channel where we collaborate on all the projects and communicate instantly. You can set up a meeting for that channel which links to your personal calendar, it's very good. 

I believe the chat messaging is a very valuable feature. It's not like Skype or Google Hangouts where you chat and once you're done you'll never find it again. This solution sticks with the chat until it's deleted and it also enables the application of backend retention policies so it can be saved longer. If you need to adhere to any regulation or compliancy regarding data retention you can set policies for that. Within a Teams meeting, you can put in all your meeting notes, whiteboards, all sorts of communication tools that you use. It's a very simple, intuitive platform. The learning curve for clients is minimal.

If you're using this product in a big corporation with a lot of data to manage, finding something specific can become very complex and the solution can become a little bit quirky. If I'm searching for a file in Teams, I might not find the relevant information right away. I think the search feature could be improved in that regard although any platform might have issues when dealing with masses of data. It's a management challenge when you're dealing with that amount of data. 

I'd like to see better ways of managing data, perhaps create a life cycle, possibilities for deletion or archiving. So, at this point we don't have, there is a way to do that, but it's it's really complex to do. There's a way to do it now but it's very complex. 

I've been using the solution for four years. 

It's a very stable solution. Once in a while we may have some issues when users complain that things are moving slowly, but I've never experienced outages. 

It lives in the cloud, so it's scalable. We're a relatively small company and have approximately 300 users but some of our client companies are huge and can have somewhere between 10,000-30,000 users. We don't have dedicated deployment staff but we have an internal IT department that takes care of things. 

The quality of technical support really depends on the tier of support a company has. We don't have any issues because we have a lot of Microsoft and former Microsoft employees, but if we were a client without premier support, then we'd want to see some improvement in the technical support. 

We used Skype before moving over to Teams. Some of our clients also use Slack so we use it too. Teams is unique because the other solutions are more for chat or video but lack the collaboration of Teams.

The initial setup is straightforward. Because the software as a service is part of Office 365, it only requires a user a license, and then you can download the product or push it with whatever tools you have, whether it's configuration manager or Intune, you push it to the endpoints. The other way it can be set up is using an SAAS application, where you don't have to worry about infrastructure in the backend, and you just need a good internet connection. 

From what I know the licensing comes in a bundle. There is an enterprise license that comes with email, Office Suite like Word, Excel, Access, PowerPoint and a second possible option without the added features. I believe that the fees are charged based on the number of users. 

The transition to this solution is very quick so don't hesitate to give it a go, particularly for anyone already using Microsoft products. If they're using Google or Slack, it depends how they want to consolidate it. The adaptation to this solution is very quick, clients love it and can easily see the power of it. It's a cloud collaboration piece and integrates with products. 

I would rate this solution a nine out of 10. 

We use Microsoft Teams for daily communication because our team comprises developers in different places, such as the US and Vietnam. We need to communicate daily.

I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us.

The tool's AI feature works well for English. However, it should also work for other languages, such as Vietnamese. 

I have been using the product for two years. 

The solution is stable. Sometimes, the internet connection, like the undersea cable from Vietnam, has issues, but I don't see much impact on the quality. I rate it an eight out of ten. 

Microsoft Teams is scalable. I rate it a nine out of ten. 

We support ourselves. 

The solution's deployment is easy. 

The tool has helped to save our time and effort in communication. 

I rate the overall solution a nine out of ten. 

I primarily use Microsoft Teams as a communication tool for online meetings. Over the past year and a half, I’ve started using it more extensively to access other parts of my information system, such as OneDrive and Calendar. I also use it to invite people to meetings and manage various functions from the menu.

For me, Microsoft Teams' most valuable features are online meetings, calls, and chat. While I also use it to access OneDrive and my calendar, the core functions I rely on are meetings and calls.

One challenge I've encountered with the tool is that it's not as intuitive as it could be. For example, when making invitations or initiating calls, it often takes two or three clicks to get started, which feels less efficient compared to other tools like Zoom. The interface seems to have too much functionality packed into one environment. 

I’d recommend adding shortcuts for frequently used activities to improve it. For example, having quick access to OneDrive or creating fast calls to contacts could save time.

I have been using the product for four to five years. 

I rate the solution's scalability an eight out of ten. It is possible to add different teams. 

I contact my internal support and have no experience with the solution's direct support.

I’ve used Zoom regularly, primarily for online meetings and direct calls. I find Zoom to be more intuitive and user-friendly than Microsoft Teams. 

If you’re considering using Microsoft Teams, my advice would be this: If you only need basic functions for online meetings and nothing more for personal use, I would recommend sticking with Zoom’s free version. However, for corporate use or if you already use Microsoft 365 or other Microsoft tools, Microsoft Teams is a better choice due to its integration with the Microsoft ecosystem. Other options like Google Meet or Zoom might be more suitable for those not connected to Microsoft tools.

I rate the overall solution a seven out of ten. 

I use the product for internal communication, SharePoint, and other tasks. I have deployed it everywhere. It can be used for meetings, external communications, and work collaboration. We can also use applications like Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and other integrations like Adobe in the solution.

The product is very user-friendly. It also provides a mobile application to keep us up to date. It works fine in terms of meetings and remote access. Task scheduling, planning, SharePoint, and secure remote access for troubleshooting and support are valuable features of the solution. Our end users are very happy with the product.

The solution is good. We have had no major issues till now. For audit and security, eDiscovery is pretty good. The product also provides good email security, location security, and security against phishing, spam and malware. We also tried implementing an image security solution to ensure our environment is more secure.

The product should improve its security.

I have been using the solution for the last four years.

I rate the solution’s stability a ten out of ten.

I rate the product’s scalability a ten out of ten. In our organization, 150 people are using the solution. I have plans to increase the number of users by 10% till next year.

The setup is very straightforward. We deploy it through the network to our users, add the usernames and passwords, and configure it. The solution is cloud-based.

The deployment takes five to ten minutes for one user. We can deploy the solution for one user on their device, or we can deploy a script over the network. Then, the installation is done through patch management. The deployment was done in-house. We do not need much staff. Two of my employees and I can deploy and support levels one and two. For level three support, we have a team that supports remotely.

The solution is affordable. It is not expensive.

I am using the latest version of the product. I have a contract with Microsoft for Microsoft 365. I'm happy with the product. Since we are in a group, we implement the product. The group is doing good work with Microsoft, and we have a good deal with them. I would recommend the solution. 

I am planning to test Microsoft Defender for an image security solution. Microsoft should improve Intune for mobile device management. Intune's dashboard is a bit difficult to understand. It should be made easier. Overall, I rate the product a nine out of ten.

We use Microsoft Teams for all kinds of online meetings, cards, chats, and everything.

Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use. It is also hugely connected and stable.

I think the ability to use a whiteboard in the solution is not very simple. You need to have it separately. Also, sharing is something in the solution that becomes quite complicated sometimes.

I have been using Microsoft Teams. It's a great solution. From the time COVID started, my company has been using Microsoft Teams. We started using it somewhere around 2018 or 2019. I am just a user of the solution.

I haven't seen any stability issues in the solution.

Microsoft Teams is very easy to scale. In my company, we have around 40,000 to 50,000 users of the solution.

I don't know about Microsoft's support because we don't see all that since we have our own in-house teams.

I had Microsoft Teams installed by the IT department.

I wouldn't have any advice to offer because I don't know other solutions very well. I am like a fish in a pond that has never seen anything beyond the pond. Since I am satisfied with the solution, I would recommend it to others.

I rate the overall solution a seven out of ten.

We use Microsoft Teams as a communication tool with clients and internal teams. 

During my early days in the IT field, Microsoft Outlook was the only form of communication available. However, the solution has benefitted us with immediate chats with colleagues. The tool makes it easy to conduct chats and meetings. Since Microsoft Teams is a Microsoft product, it is synced with Microsoft Outlook. It has made improvements in day-to-day productivity. 

I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page. 

It would be better if Microsoft Teams can link us to the internet on the screen sharing mode during the meeting. 

I have been using Microsoft Teams for the last three years. 

I would rate the product's stability a ten out of ten since I didn't face any problems while using it. 

I would rate Microsoft Teams' scalability a nine out of ten. My company has 40,000-50,000 employees globally and everyone has a Microsoft Teams account. About 60-70 percent of my company's workforce is working from home and we use the product to communicate with our team on a daily basis. We increase the tool's usage as new employees join us. 

Microsoft provides 24/7 support.

Positive

The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis. 

I would rate the solution an eight out of ten. The product requires maintenance based on the user ratio. If you have the budget, then you can use the solution. If you are not capable of using Microsoft Teams, then find other alternatives which suit your organization. 

In the organization where I work, Microsoft Teams is used as a collaboration tool, and it's our company-wide policy to use Microsoft Teams as the integrated tool for all communications and collaborating documents.

I like that Microsoft Teams has all the team management features in one place. You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks. The solution also has multiple small tools available. All in all, it's one place where you can have everything in a single window.

There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.

I have been using Microsoft Teams for almost three years.

I’ve never faced any issues with the solution’s stability.

Microsoft Teams is a scalable solution. Our company is big, and I've never felt any glitches or hanging issues with the solution. Around 2,00,000 users are using the solution in our organization.

I've previously used Atlassian Jira. If you are looking for a hard-core project wherein you can get a complete timesheet and better project manageability, Jira is a better tool. However, Microsoft Teams is the better option if you are looking for chatting, collaborating, and sharing features. Jira does not have chatting capability in it.

The solution's initial setup wasn't much complex, but it was pretty straightforward.

Generally, it is the backend team that does the deployment. As end users, we are there to create our folders and channels. We can manage our individual projects by ourselves. However, from the server level, a dedicated company team works on the solution's deployment.

Microsoft Teams is a very popular platform by Microsoft that is very commonly used in all organizations.

Overall, I rate Microsoft Teams a nine out of ten.

The product helps to create meetings and share data through SharePoint. 

 SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature. 

The product should improve its pricing. 

I have been working with the product for a year. 

The solution is stable and would rate its stability an eight out of ten. 

The solution is scalable and I would rate it a seven out of ten. My company has 500 users for the product. 

We used Zoom before and as an organization, we were in a testing mode on finding a solution that gave us more benefits and connected the departments easily. We use Microsoft 365 and Teams is an integrated service of the bundle. Hence, it is good for us. 

We have deployed the solution on the cloud. 

The solution is expensive and I would rate it a nine out of ten. 

I would rate the solution a nine out of ten. Teams is the best compared to Zoom or Google Meet since it is easy to use. You need to take the whole package of Microsoft 365 and get Teams easily integrated with it. It's not necessary to buy individual licenses for Teams.