Microsoft Teams Reviews

At my previous company, we used it primarily for connecting and collaborating with different locations and teams. We joined meetings, had conversations, and took notes within the platform. 

Additionally, we used Teams for screen sharing and remote collaboration.

I like the background effects. We can select a wallpaper or a video background, especially if we're in a noisy or messy environment.

Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings.

Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. 

Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement.

So the lagging can be improved.

I've been working with Microsoft Teams for around two and a half years at my previous organization.

I would rate the stability a ten out of ten.

Everyone in my company uses it. So, it is extensively used in my company. There might be 20,000 users pan-India. 

I would rate the scalability a ten out of ten. 

Compared to Zoom and Webex, Teams has a very strong network. We can easily connect via phone using Microsoft Intune. We can also join via laptop. And I like the new features like Copilot. That's what I like most.

Teams is very light, smooth, and reliable compared to Webex.

The installation is very, very easy. You can go to Google, search for Microsoft Teams, and easily install the desktop version. It's the easiest process, not complex at all.

It's a smooth application. It will take around a few seconds, but it depends on your hardware capability and your devices.

We use the paid version. On my mobile, I have Teams service as a work profile, so I can join with my phone. The subscription is there. 

I'm working for NTT. So this mobile phone license allows me to join.

It's a nice application. Microsoft Teams is great for remote calling and joining calls.

I would rate it a nine out of ten. I would recommend Teams to others users because it's very reliable and smooth compared to others like Zoom and Webex.

My team members are distributed in various locations. We use the solution for our day-to-day meetings and communication. 

I find several features of Microsoft Teams valuable. First, the group chat feature is great for team collaboration and sharing updates. Second, scheduling meetings is very easy, whether through Outlook or directly in the tool. Another useful feature is the notifications for meeting start times, which ensure you don't miss any meetings even if you're working on something else. Additionally, Microsoft Teams creates a chat where you can take and share notes during meetings, which I find helpful.

When we work on certain documents, we put them in the group chat and collaborate on them. It's really easy to collaborate that way. Another great feature is the ability to reply to specific messages in the chat, which is cool. Also, tagging people while chatting is very useful.

We use a tool called Darwinbox for project management and another tool called Advantage Club, a rewards platform where you can reward your colleagues with points they can redeem. These are the integrations that we have included in the solution. I think the Darwinbox integration is smooth and good. For example, if someone receives a reward, it immediately shows up on Microsoft Teams.

One thing that could be improved is the auto-correction feature. When we type, we often send messages with spelling errors. While there is an edit feature to correct these mistakes, I think spelling-checking capabilities could still be improved.

Another capability I'd like to see is an AI-based feature where we can query past chats for summaries. For example, asking for a meeting summary from the chat history would be great instead of manually going through all the messages.

I have been using the product for three years. 

We have experienced some glitches at times. I rate its stability an eight out of ten. 

I rate the solution's scalability an eight out of ten. We use Zoom for big crowds. However, the tool can accommodate 50 users. My company has more than 500 users who use it daily. We plan to add more users as the company grows. 

I haven't contacted the tool's support yet. 

I used Google Meet before Microsoft Teams. I switched to Microsoft Teams when I changed jobs. 

I rate Microsoft Teams' deployment ease a nine out of ten. The deployment process is straightforward and doesn't take much time. 

Our IT team deployed the solution. 

The tool is cheaper than Google Meet. I rate it a three out of four. 

I rate the overall solution an eight out of ten. It's a great tool for your business if your team is distributed. 

Microsoft Azure

From that collaborative view, I'm a big user of Teams, mainly because of business. I use Teams a lot for meetings and collaboration, both internally and externally. I think it works pretty well.

I have integrated it with my Jira infrastructure, so I'm able to make phone calls directly from my Teams application to literally the entire globe.

have a third-party call center vendor that I've already integrated with Teams, so I can switch between different profiles. So at the moment, I'm okay. I haven't run into anything that I would need to change.

For Teams, it's purely because of collaboration. Nothing more, nothing less. It's a good tool for communication. All my meetings, most of my presentations... I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items. 

Teams has been a pretty cool tool for me and my organization, and for making communication easier.

The chat functionality is pretty decent. I have history; I can always scroll back and see if I need to, and the search functionality makes it easy for me to navigate across Teams platform. 

If I have to share any document, I can easily find it there. Also, creating specific groups for specific people so that we can communicate easily about data and information is pretty decent as well.

I would like the initial setup process to be more user-friendly.

I have been using it for five years now. We have E3 suite.

I would rate the stability a five out of ten. We had some upstream outages which impacted collaboration. 

The only issue is that it's not local; it's not in-country. Whenever there are upstream issues, we get impacted.

I would rate the scalability a ten out of ten. It's awesome and can integrate with a couple of things as well, which is brilliant.

In my local region, we have about 500 end users in total. My organization is much smaller. I have a customer with almost a thousand users, and it works brilliantly. I attended an online meeting with the organization, and it went perfectly. 

The only disruption was due to local internet capacity, but from Teams functionality standpoint, it worked brilliantly. We were able to have a town hall across eight countries, which worked brilliantly.

We had Skype before. I think it was more business-driven.

The business decided to migrate. We had on-premises Exchange and cloud, and we adopted the features in Microsoft 365.

I would rate my experience with the initial setup an eight out of ten, with ten being easy. Microsoft can make it even more user-friendly in the future.

Maintenance requires zero effort. The only reason I would look at Qualys and, eventually, Orca is for deep security. I wanted to look at it from either Orca integration or a Microsoft Sentinel integration to get a view of the tenant and its security posture.

I didn't deploy it. I had a third party do it on my behalf.

I would rate the pricing as a ten out of ten, where one is cheap, and ten is very expensive. They need to work on their pricing. I hear they want to decouple Teams from some of the packages, but I don't know how true that is.

But I would like the prices to be lower.

Overall, I would rate it a ten out of ten; it's awesome. It's a good platform.

I would recommend it to others. Go for it, if it meets your specific use case. Look at the size of the organization, look at the value of what you are working on. If you want standardized resources globally, then I think this is the way to go, and Microsoft is the way to go.

Public Cloud

Microsoft Azure

I have used Microsoft Teams as a replacement for Skype for Business, originating from the old Lync and OCS days. I have been providing voice services in Teams, OCS, Lync, and Skype for Business since 2007.

Microsoft Teams adds value for businesses by providing functionality that includes co-authoring on work documents, publishing Power BI sites for reporting and billing, and integrating calendaring. It serves everything in one place and improves communication within organizations.

The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they log out and log back in with a different identity. This identity management needs improvement.

I have been working with Microsoft technologies for 25 years and using Microsoft Teams specifically since its inception.

I have logged tickets for Office 365 and received responses within 24 hours, depending on the severity. While it takes time to reach someone knowledgeable, the support provided is helpful.

Negative

Microsoft Teams replaced Skype for Business, which itself had replaced Lync and OCS before that.

Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.

Slack

I rate Microsoft Teams a seven out of ten. Although it is a solid solution, there is room for improvement with features like better identity management for external communication. Based on my personal experience, I believe Microsoft Teams continues to evolve and add value to businesses.

Our primary use case for Microsoft Teams is chat and meetings. We also utilize Teams to access files through SharePoint and OneDrive, form Teams groups, and conduct meetings. Our environment includes an on-premises deployment and approximately 250 users, with most using it daily and a small number using it weekly.

The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment. It has streamlined our access to shared files and improved our ability to conduct meetings and collaborate on projects.

We particularly value the platform's integration with SharePoint and OneDrive for file access, chat, and meeting functionalities. These features enhance our ability to collaborate efficiently and maintain seamless team communication.

They could enhance the product's stability and integration features.

We have been using Microsoft Teams for more than one year.

I rate the platform's stability as a seven out of ten. We have encountered issues such as repairing Outlook profiles and reinstalling Office for some users.

Microsoft Teams' scalability is seven out of ten.

We previously used Skype for meetings and video calls. We switched to Microsoft Teams for enhanced collaboration capabilities and better integration with other Microsoft products.

The initial setup process was easy and took a few days to complete.

We took the help of our internal team for the implementation.

The product is expensive.

Before implementing Microsoft Teams, organizations should ensure they have a clear understanding of their use case and the integration capabilities required. Proper planning and deployment can significantly enhance the overall experience.

I rate it an eight out of ten. 

Microsoft Teams is a tool I think everybody is using today. It is used for the team's day-to-day operations.

The product's performance has certain shortcomings that require improvement. We work remotely, and each team member occasionally has problems with not having sufficient network speed, even if we have sufficient network speed. The tool is pretty sensitive, and it wants to have a very fast network connection. When network speed is still okay but not sufficient for Microsoft Teams, then you start losing out on video quality, and then the video keeps hanging. You have to switch off the video and continue only with audio. In Microsoft Teams, even audio lags at times. For example, in a typical situation, when you try to have a conversation from the train, you won't have the best internet connection, but you can still watch some movies on YouTube, which means it should be sufficient, but for Microsoft Teams, it is not good. If it would be possible to somehow optimize network traffic, then it would be good.

I have been using Microsoft Teams for around five years.

I have not seen many technical issues with the product.

The solution's scalability works well.

I have not used any technical support for the solution.

Currently, in my company, we work with OpenShift.The plan is to move to some cloud infrastructure, and that is why I wanted to compare it with AWS, Azure, and Oracle's cloud services.

We used Skype's business edition for all messages, and then we switched to Microsoft Teams for all kinds of messages, conversations, and video conferences. It is used for all ranges of communication.

Microsoft Teams is more handy than Skype's business edition. We are all used to it, so it is a better option for us.

For development, it does not have much influence. Microsoft Teams, I would say, is for communication purposes, not for development. Yeah. Microsoft used to joke that Teams is for development.

Microsoft Teams offers a standard integration with Outlook, so there is nothing special.

Considering that Skype also offers integration capabilities to users, such functionalities are not new to Microsoft Teams. The integrations associated with Microsoft Teams work well, and they are helpful in areas like meetings and other scheduling work.

I don't use AI in Microsoft Teams. I don't need AI to talk to colleagues.

I rate the tool a nine out of ten.

The tool is available on cell phones. It can be used in calls and meetings. 

The solution needs to improve the cell phone version. I also have issues in copying the links in the conversation. 

I have been using the product for three to four years. 

Microsoft Teams' stability is good. I rate it an eight out of ten. 

The solution is scalable. Our team is spread across the globe, and our company has more than 5,000 users in Mexico. 

I haven't contacted Microsoft support. I seek support from my IT team. 

Positive

We set up Microsoft Teams in a couple of days. 

I rate the overall solution a nine out of ten. 

My company provides Teams for us. We just use it for internal communication.

All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes.

Video calling is already there, so that's not an issue. The only thing that can be improved is that when you are talking one on one, there is no recording facility. Maybe it's the company that stopped it. If it's a group chat, then we can record the session, but we cannot record a one on one session. In short, we are not able to record one on one calls.

I have experience with Microsoft Teams. 

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

My company has more than 10,000 employees, and all are using Microsoft Teams. Most of the users are engineers.

Scalability-wise, I rate the solution a seven to eight out of ten.

My company plans to increase the usage of Microsoft Teams in the future.

I never faced any challenges with the solution in the last two and half years.

I rate the technical support a nine out of ten.

Positive

I have previously used Yammer, WhatsApp, and Twitter for internal communication. Also, we still use Yammer for its capabilities. It's not too official. It's official to the extent of sharing your ideas, like LinkedIn, which you have for the outside world, but the ones I mentioned earlier are for the inside world, so you can choose to broadcast something you want.

The solution is deployed on a private cloud.

I recommend the solution to those planning to use it.

It is very easy to use. A lot of features are there in the solution, which will be useful for daily communication with the team members who are located in other cities. It is pretty user-friendly.

Overall, I rate the solution an eight out of ten.

Private Cloud