Microsoft Teams Reviews

We use Microsoft Teams in venture employment and internally we use it on a daily basis to communicate with offices, departments, and anything related to keeping the communication within the organization.

It's a very simple software that's very easy to understand.

There are a couple of faulty areas that need improvement. The interface could be a little bit more user-friendly. 

When you click on files, pictures, or PDFs when someone sends them to you on Teams, they don't always appear on the system; you have to go back and click again. To be able to see pictures and documents for the first time is something that needs to be improved.

One thing I would like to be able to do is ping more conversations than I currently can. We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good.

I have been working with Microsoft Teams for a couple of years.

I believe that we are working with the latest version.

It is deployed within the organization.

Microsoft Teams is a stable solution.

This solution is used by almost everyone in our organization. I would say there are more than 2,500 users.

I once contacted technical support because I needed to change something I didn't have permission to change. That was the only reason I needed to contact them; otherwise, there is no reason.

Out of five, I would rate them a five.

Positive

The initial setup is easy.

My understanding is that there are licensing fees, but I'm not sure how much they might be.

I would rate Microsoft Teams a nine out of ten because it is software that many people are familiar with. For example, if you have someone who needs to communicate with Teams, they will have the necessary software. There is a limited amount of information on both sides. It's not a lot of information to confuse you; it's straight to the point. It's also very good and easy to use.

In my company, we use Microsoft Teams for one-to-one interaction with team members or to schedule meetings. One can also have stand-up calls or have meeting rooms in Microsoft Teams.

The most valuable feature of Microsoft Teams is its UI.

There are a lot of frequent updates, which is a shortcoming of the tool. For improvement, there should be a lesser amount of frequent updates in Microsoft Teams.

I have been using Microsoft Teams for three years. I don't remember the version of the solution.

It is a stable solution.

It is a scalable solution.

I don't remember the name of the solution I used in the past.

The initial setup of Microsoft Teams is straightforward since you just need to install it from Microsoft's website.

The solution's deployment can be done in three to four minutes.

The solution is deployed on the cloud.

The installation phase of Microsoft Teams can be done in-house.

I would recommend the solution to those planning to use it.

Overall, I rate the solution a ten out of ten.

We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.

We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

I have been using Microsoft Team for a long period.

There are a lot of bugs. The app they release is often buggy and frequently experiences downtime. 

We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.

I rate the solution’s stability probably six or seven out of ten.

If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different. 

Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.

I rate the solution’s scalability a six out of ten.

We have at least 300 people, including all of our external or guest, using the solution.

The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.

My initial response would be to describe the setup as highly complex.

I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.

Microsoft Teams’s pricing is low.

I rate the pricing four out of ten, where one is low and ten is high.

I’ve used Zoom before.

I better recommend Zoom to other users.

Overall, I rate the solution a six out of ten.

We use Microsoft Teams for internal and external meetings.

Compared to Zoom, Microsoft Teams is a very good solution and works well. The issues which were there earlier are much better now.

The solution's recording could be improved because it is not as good as other products. Some more advanced switches can be introduced in the solution to make the recording more usable or editable.

Microsoft should make available some option with the product to cut a part of a meeting video at a specific time instead of using the entire video. An option should be made available to trim the video and convert it into a different kind of extension like MP4 OR MP3, which we can use in the website recording or keep for future reference.

I have been using Microsoft Teams for three years.

Microsoft Teams is a stable solution. However, sometimes we face issues because the user's status doesn't update properly, which causes some syncing problems. Sometimes the user's status doesn't update very quickly, and it shows a user's status as offline when the user is online.

Microsoft Teams is a scalable solution, and more than 300 to 400 users use the solution in our organization.

The solution's technical support depends upon the call volume. Mostly, it's good, but sometimes you may face issues with the technical support's response time.

Positive

The solution’s initial setup is easy.

Installing Microsoft Teams for our entire office takes five to ten minutes. The solution does not require any special maintenance.

Microsoft Teams comes with a yearly subscription, which is not very expensive. In addition to the subscription cost, if you want to buy some additional service, you must pay for it. Options are available for adding, removing, and scaling the license based on our requirements.

Microsoft Teams is installed on-cloud in our organization.

Microsoft Teams is a good solution. It is a good solution for someone with a basic need and not a very high-end need for HD video. The solution is good for a conference of around thirty to forty people. However, the solution is still not scalable for bigger organizations with a huge number of users. Microsoft Teams is an ideal solution for smaller organizations and smaller meetings.

Overall, I rate Microsoft Teams a nine out of ten.

We use the solution to collaborate and share files. 

The solution's most valuable feature is Microsoft Planner. Most users now use Microsoft Teams since many companies use Microsoft Office 365. It's built into the plan, and they use the same email address for a single sign-on.

The tool has two versions:  the desktop application installed on the computer and the web-based version. There are some differences between the two. For example, from the browser, you can pin it on the taskbar without installing the application, similar to Google Chat. You can also use the installed desktop application you download from the web.

The difference is that when using the web version, most of the features and options for external groups are easier to find than the desktop application.

I have been using the solution for a long time. 

Microsoft Teams is more flexible compared to other alternatives. 

The solution's pricing is average. 

My colleagues use Microsoft Copilot. I rate the overall solution an eight out of ten. 

We use the solution for communications within the organization.

The solution's stability could be better.

We have been using the solution for five to six years.

The solution's stability is a six or seven out of ten. We encounter critical issues sometimes.

The solution's scalability is a six or seven out of ten. We have 20-25 users in our organization.

It is easy to coordinate with the solution's technical support team in case of queries.

Positive

The solution's initial setup process is easy. The time taken for deployment depends on specific requirements.

It is an excellent solution. I recommend it to others and rate it an eight out of ten.

The most valuable feature of Microsoft Teams is its video calling.

The solution's security features could be improved.

I have been using Microsoft Teams for four years.

Microsoft Teams is a very stable solution. I rate Microsoft Teams an eight out of ten.

Microsoft Teams has good scalability, and around 30 users use the solution in our organization.

The solution's customer support team responds within 30 minutes to one hour.

Negative

Microsoft Teams is a cloud-based solution. 12 technical staff, including managers, admins, engineers, and developers, are required to deploy and maintain the solution.

I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams a seven out of ten.

I use the solution for chatting and video conferencing. I use it for video conferencing 75 percent and chatting 25 percent. I use it for scheduling only five to six percent. 

I am impressed with the solution's collaboration with Office 365. 

We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers. 

I have been working with the product for two years. 

The solution is stable. 

My company has 200 users for the product. 

I have not contacted support since we have not encountered issues with it. 

The product's setup is easy. 

I would rate the product an eight out of ten. The tool is great but depends on configuration policies.