Microsoft Teams Reviews

Our company is small, with only six people. I work out of my home, and one of my colleagues does as well. The two of us used this solution for instant messaging and bits and pieces like that. We didn't actually use the full service because we're not a big company. We don't have an instant messaging infrastructure, so we use Teams instead. My other colleagues did not use it because they are mobile and do not sit at a desk during the day.

We stopped using it because my coworker is on maternity leave and will be off for another year. However, when she returns, we will probably go back to using Teams.

Microsoft Teams gave our small group the ability to chat via instant messenger.

The most valuable feature for us was instant messaging. I did like the fact that you could start various teams so that if you wanted to instant message certain individuals, you could have the group chats going on in the background. But again, we were such a small company, we didn't actually use it. I think if it was a large company, fantastic because you've got large multiple groups feeding in. For a small company, no.

I liked the idea of being able to share, but we used Dropbox, so we found that we didn't need to share documents. It would have provided another layer, but our team is not large enough to warrant a group of individuals, multiple locations, all feeding into one document at different times. We didn't actually have a need for that.

I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities. It would be helpful for it to be more visible and what the benefits of it are. Documentation on its capabilities and guidelines on its use would also be helpful.

This solution would be improved with more functionality built into the interface. If you compare Teams to Lync, Lync is just a little box in the corner and it pops up and alerts you if someone is trying to contact you. With teams, you have to physically go in and look to see what is going on. The interface could be improved so that we don't have to manually check for things such as who is online.

I used Microsoft Teams for about four months, but I no longer use it.

This is a stable solution.

There were only two of us in the company who were using this solution. As such, we never need to scale it.

In this company, we did not use another solution prior to Teams. This was a quick and easy solution for instant messaging that was part of Office 365.

In my previous company, which was larger, there was an instant messenger called Lync that we used constantly.

Once I knew to look for it, I searched for it and started it. The deployment took a couple of seconds.

I set it up on my own.

As an instant messenger, Teams is not as good as Lync. However, it was built into Office 365 so we used it. We were only using it as an instant messenger, essentially trying to fill a hole rather than use it to its full capacity, 

My advice for anybody researching this solution is to look on YouTube to get an idea of what it can do, and use it to its fullest capacity. That is what I did because it wasn't really clear what we could do with the product or how I could use it.

I would rate this solution a five out of ten.

The video calls are the primary use case for me. 

Video calls and chats are essential features for me. Clear voice and video calls are preferable. 

Additionally, I find the ability to maintain group and conference information for project-related work useful. Microsoft Teams allow us to create projects and store relevant data, making it a good tool for me. I feel comfortable using it.

One area that could be improved is the authentication process, especially related to Windows sign-on authentication. Apart from that, Teams is great in terms of documentation.  

So, the authentication process needs to be better.

I have been using Microsoft Teams for more than ten years. 

I would give the stability a ten out of ten. I haven't experienced any issues with Teams. It has been very stable for me.

I would rate it a nine out of ten for scalability. It depends on the licenses and the number of users based on the licenses.

In our organization, we have around 250 users using this solution.

From my perspective, I haven't personally interacted with technical support. However, from what I understand from my network team, Microsoft provides 24/7 support for any network-related issues.

The initial setup is very simple and user-friendly. Microsoft has done a good job of making it easy to use.

We have both a desktop version and a web-based version.

Deployment doesn't take much time to install Teams on a desktop or laptop. The deployment process is quick, especially with the authentication in place.

Zoom also works, but personally, I find Teams to be better than Zoom. Teams has been more reliable in my experience.

So, I find Teams to be better than other solutions like Zoom.

Overall, I would rate Microsoft Teams a nine out of ten. It's a very good product. I would recommend using this solution. 

The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat. 

The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.

I have been working with the solution for six months. 

I would rate the solution's stability a ten out of ten. 

I would rate the product an eight out of ten. Sometimes, when you share the screen with a client it goes blank. It becomes clear once you rejoin the meeting. I think this is a bug or a drawback.  

I have used browser-based applications like Zoom but find Teams to be much more flexible. 

I would rate the tool's setup a nine out of ten. You just need to log in and download the file to get started. 

I would rate the product's pricing an eight out of ten. 

I would rate the solution a nine out of ten. 

We use the solution to schedule meeting calls in case of insufficient mobile network coverage.

The solution helps our organization make calls and arrange meetings quickly. Also, its calendar feature automatically sends a meeting reminder. It makes our work much more manageable.

The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster.

The solution's feature for scheduling meetings could be faster for Android phones. It should work okay like its desktop version.

We have been using the solution for three years.

The solution is 95% stable. Although, we encounter downtime issues twice. It took three to four hours to resolve it. We had to postpone a few of our client meetings.

The solution is very scalable. We can use it on any desktop or operating system like Android or iOS. At present, we have 15-20 executives using it.

We use Zoom and Webex as well. Compared with Webex, Teams is much easier to provide access control for configuration. Zoom has different features for video calls, while Teams allows for configuration, presentations, and collaboration within the platform. You can also use Teams to communicate and collaborate with others with access to Azure PC. 

The solution's initial setup is easy. I had to download and install the desktop version using the organizational email. I downloaded the mobile version using Google Play Store.

I installed the solution myself.

We have a license for the solution.

If you are using Microsoft products, you should go for the solution. Also, if you are looking for a free application, opt for Zoom.

I rate the solution a nine out of ten.

Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also. 

We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features. 

I have been working with the solution for four to five years. 

I would rate Microsoft Teams' scalability around seven to eight out of ten. We have more than 10k users for the solution. 

It's very difficult to get the support team on a call. 

Neutral

I would rate Microsoft Teams an eight out of ten. 

We use the product for meetings and trainings. 

The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot. 

I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams.

I have been working with the product for a year and a half. 

Teams is better and more polished than Zoom. 

The product's installation is easy and took only a few minutes to complete. 

I did the solution's installation by myself. 

The product's pro accounts are cheap. 

I would rate the solution a seven out of ten. 

We use this solution for video conferencing.

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

We have been using this solution for two years. 

This is a reliable and stable solution. 

This is a scalable solution. It integrates with a lot of Microsoft software.

The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.

We used an integrator to complete the installation. 

I would say that it's important to train all the people that are going to use it, because it's not very easy to use. 

I would this rate this solution an eight out of ten. 

We are training an education company, so we primarily use the solution for this. We use it as a business communication tool among team members. 

In terms of administrating through Office 365, I like the administration panel. The configuration is easy and powerful. Its integration within Microsoft is very good.

There is a new Skype feature in Teams that is excellent.

The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile.

It would be nice if more education features were added in future releases.

I've been using the solution for about a year or so.

The solution is very stable; we haven't had any issues.

The solution is very easy to scale.

We have never contacted technical support.

We previously used Microsoft's Yammer, but we've since switched to Teams.

The initial setup was straightforward. We simply enabled it and downloaded the software, then sent the link to everyone, so deployment was very quick. Since we have 6,000 people in the company, we deploy it in batches to teams. The deployment isn't finished quite yet.

We are handling the implementation ourselves.

We use the solution for free since we are an education company. If we need to deploy the solution to our conference rooms we would need to pay, but we don't need to do that right now.

We use the mobile, desktop and web versions of the solution and we use the cloud deployment model. We're partners with Microsoft.

In terms of advice, I'd recommend others carefully plan the project before implementing the solution. Figure out how you can test it and make other people comfortable with using the product before they receive it. Microsoft actually provides very good guides that can help.

I'd rate the solution ten out of ten.