Try our new research platform with insights from 80,000+ expert users
Ajenthan Aiyathurai - PeerSpot reviewer
Manager - IT at NVCL Group
Real User
Top 5Leaderboard
A friendly and easy-to-install solution with a straightforward setup
Pros and Cons
  • "Microsoft Teams is a friendly and easy-to-install solution."
  • "I would like to receive fewer updates from Microsoft Teams."

What is our primary use case?

I use Microsoft Teams for studies and official purposes.

What is most valuable?

Microsoft Teams is a friendly and easy-to-install solution.

What needs improvement?

I would like to receive fewer updates from Microsoft Teams.

For how long have I used the solution?

I have been using Microsoft Teams for 10 years.

Buyer's Guide
Microsoft Teams
January 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate Microsoft Teams ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams a nine out of ten for scalability.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

The solution’s deployment took only a few minutes. Only one administrator is required for the solution’s deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We need to pay for Microsoft Teams' licenses on a yearly basis. Microsoft Teams is a cheap solution.

What other advice do I have?

I am using the latest version of Microsoft Teams. Around 50 users are using the solution in our organization, and we have no plans to increase the usage.

I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SyedAbid Hussain - PeerSpot reviewer
Senior Cloud Infrustructure Engineer at LogicEra
Reseller
Top 5Leaderboard
A scalable and flexible solution to schedule meeting and chat remotely
Pros and Cons
  • "The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
  • "The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."

What is most valuable?

The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat. 

What needs improvement?

The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.

For how long have I used the solution?

I have been working with the solution for six months. 

What do I think about the stability of the solution?

I would rate the solution's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the product an eight out of ten. Sometimes, when you share the screen with a client it goes blank. It becomes clear once you rejoin the meeting. I think this is a bug or a drawback.  

Which solution did I use previously and why did I switch?

I have used browser-based applications like Zoom but find Teams to be much more flexible. 

How was the initial setup?

I would rate the tool's setup a nine out of ten. You just need to log in and download the file to get started. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing an eight out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Teams
January 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Bianca Dragusin - PeerSpot reviewer
Channel Sales Data Center at Lenovo
Real User
User-friendly platform with useful calling options
Pros and Cons
  • "Teams' most valuable feature is the ability to choose from multiple numbers to show when calling."
  • "Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."

What is our primary use case?

I use Teams for meetings, chats, and outgoing calls.

What is most valuable?

Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.

What needs improvement?

Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.

For how long have I used the solution?

I've been using Teams for a year and a half.

What do I think about the stability of the solution?

Teams is stable, though there are very occasional problems with flashing when screen sharing.

Which solution did I use previously and why did I switch?

We previously used Skype, but Teams is more user-friendly and syncs with Outlook.

How was the initial setup?

The initial setup was challenging because Teams was a new platform for us, but it was that hard, and the training provided helped us understand better. Deployment took three months.

What other advice do I have?

Teams is really user-friendly and not that complex. I would give it a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
Juan Carlos Cuesta - PeerSpot reviewer
Business Development Director at Gentres Talent Activation
Real User
Video conferencing platform that offers reliability and scalability
Pros and Cons
  • "This is a reliable and stable solution."
  • "It could be improved if it was easier to use and the interface was revamped."

What is our primary use case?

We use this solution for video conferencing.

What needs improvement?

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

For how long have I used the solution?

We have been using this solution for two years. 

What do I think about the stability of the solution?

This is a reliable and stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. It integrates with a lot of Microsoft software.

How was the initial setup?

The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.

What about the implementation team?

We used an integrator to complete the installation. 

What other advice do I have?

I would say that it's important to train all the people that are going to use it, because it's not very easy to use. 

I would this rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1355814 - PeerSpot reviewer
Lecturer at a university with 201-500 employees
Real User
Microsoft Teams for Scrum during the Pandemic
Pros and Cons
  • "The communication part has been excellent so far."
  • "On rare occasions, it freezes and some people will lose sound or they could lose video."

What is our primary use case?

The primary use case of this solution is for communications.

How has it helped my organization?

In regards to COVID and the Pandemic, we would not be able to do our regular job without this mechanism in place.

We do our regular scrum meetings using Microsoft Teams. 

We have meetings with the entire company every week. There are hundreds of people connected and it works perfectly in terms of linking people together, showing some content, and showing some slides.

What is most valuable?

I am not familiar with all of the features yet, but some of the features I find to be most valuable are the visual conference call. We all see our videos as well as audios. 

The quality is much better than it is with Skype.

There is more clarity and everything is crisper.

We have not been using the collaboration part as much, as we are focusing on the communications rather than document sharing.

The communication part has been excellent so far.

What needs improvement?

While we are still familiarizing ourselves with the features, although I would say that there could be some improvements with some additional stability. For some who connect, and do not have a good connection from home or the internet is not as good, it needs a bit more stability. 

On rare occasions, it freezes and some people will lose sound or they could lose video. It needs better handling. 

It needs to be more robust in terms of stability. 

It's still a fairly new product, so they may still improve this a little.

For how long have I used the solution?

I have been using Microsoft Teams for a few days. 

We are using the Teams business version, which is the one that is offered with the 365 premium package.

What do I think about the stability of the solution?

There are some issues with stability and it could be improved.

Which solution did I use previously and why did I switch?

We are using Skype Enterprise but in two or three months, Skype is going to be decommissioned for us. The IT department has been using Microsoft Teams.

How was the initial setup?

We have a local client installed. The software is installed on our desktop and updated to the most recent version whenever it's available.

The initial setup is simple, but if you are a government agency, you have to make it more secure and more robust. 

There are additional purchases necessary to secure it in a government agency where you don't want to share a document or expose documents that may be private.

What's my experience with pricing, setup cost, and licensing?

If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost. You have to set your environment up with additional features, such as multifactor authentication and identity protection, which are not available in the basic plan. Instead, they can be purchased additionally from Microsoft.

What other advice do I have?

My advice for anybody interested in Microsoft Teams is that it's a good product and they should hire some consulting services that are specialists if they are serious about implementing it the correct way.

At this time, Microsoft Team fulfills everything we need.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Infrastructure Manager at a non-tech company with 501-1,000 employees
Real User
Easily scalable, good Skype features and excellent stability
Pros and Cons
  • "There is a new Skype feature in Teams that is excellent."
  • "The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."

What is our primary use case?

We are training an education company, so we primarily use the solution for this. We use it as a business communication tool among team members. 

What is most valuable?

In terms of administrating through Office 365, I like the administration panel. The configuration is easy and powerful. Its integration within Microsoft is very good.

There is a new Skype feature in Teams that is excellent.

What needs improvement?

The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile.

It would be nice if more education features were added in future releases.

For how long have I used the solution?

I've been using the solution for about a year or so.

What do I think about the stability of the solution?

The solution is very stable; we haven't had any issues.

What do I think about the scalability of the solution?

The solution is very easy to scale.

How are customer service and technical support?

We have never contacted technical support.

Which solution did I use previously and why did I switch?

We previously used Microsoft's Yammer, but we've since switched to Teams.

How was the initial setup?

The initial setup was straightforward. We simply enabled it and downloaded the software, then sent the link to everyone, so deployment was very quick. Since we have 6,000 people in the company, we deploy it in batches to teams. The deployment isn't finished quite yet.

What about the implementation team?

We are handling the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We use the solution for free since we are an education company. If we need to deploy the solution to our conference rooms we would need to pay, but we don't need to do that right now.

What other advice do I have?

We use the mobile, desktop and web versions of the solution and we use the cloud deployment model. We're partners with Microsoft.

In terms of advice, I'd recommend others carefully plan the project before implementing the solution. Figure out how you can test it and make other people comfortable with using the product before they receive it. Microsoft actually provides very good guides that can help.

I'd rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Software Engineer at Bina Nusantara University
Real User
Top 10
Helps to chat and manage work with the calendar feature
Pros and Cons
  • "The solution has calendars that help us to manage work."
  • "The product needs to improve its stability."

What is our primary use case?

I use the solution for chatting at work. 

What is most valuable?

The solution has calendars that help us to manage work. 

What needs improvement?

The product needs to improve its stability. 

What do I think about the stability of the solution?

The solution is stable since it never broke up. It never became a problem. I would rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

My company has 200 users for the product. 

How are customer service and support?

I have never used the tool's technical support. 

How was the initial setup?

The solution comes with Windows 11. However, if you use Mac then you need to install it which takes only a couple of minutes to complete. 

What about the implementation team?

I can do the tool's deployment by myself. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Akshay-Singh - PeerSpot reviewer
Associate Presales Lead at a tech services company with 201-500 employees
Real User
Top 5
A simple solution that helps to schedule corporate calls and meetings
Pros and Cons
  • "It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself."
  • "Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."

What is our primary use case?

We use the solution for corporate calls and meetings. 

What is most valuable?

It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself. 

What needs improvement?

Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that. 

For how long have I used the solution?

I have been using the solution for a while. 

What do I think about the scalability of the solution?

The solution's scalability is great and I would rate it a ten out of ten. 

How was the initial setup?

The product's setup is easy. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user