Microsoft Teams Reviews

Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also. 

We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features. 

I have been working with the solution for four to five years. 

I would rate Microsoft Teams' scalability around seven to eight out of ten. We have more than 10k users for the solution. 

It's very difficult to get the support team on a call. 

Neutral

I would rate Microsoft Teams an eight out of ten. 

I use the solution for messaging and chatting. 

The solution needs to improve the APIs. 

I would rate Microsoft Teams stability a nine out of ten. 

We have an internal technical team and at times it gets resolved before escalation. 

The product setup is easy. 

I would rate the solution a seven out of ten. 

I use the Teams for internal communication like to reach my colleague and share information. 

I like the video call and document-sharing features. 

The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month. 

I have been using the product for five to six months. 

The product is stable most of the time and I would rate it around six to seven out of ten. 

The solution is very scalable and my company has 400 users for the product. 

The product's support is good. 

Positive

Teams' setup is easy and I would rate it around eight to nine out of ten. 

I use Teams' free version. 

I would rate the product a seven out of ten. Teams works very well for a medium to big company. I don't think the tool is the best when you are the only person and want to reach anybody. 

We mainly use Teams for meetings and video chatting.

In general, Teams allows me to connect with anyone in the organization and share files with the team.

The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click. 

It's also problematic to get people outside the organization into the chat or groups. I can define my own team irrespective of the organizational structure. Still, if I need to work with external partners or colleagues at my company and want them on one team, it's relatively complicated to add external people to the team.

I've been using Teams for about four years. 

I can't say that Teams isn't stable. The only issue we have is the call quality. Sometimes it blurs, or the video stops. However, that could be a connectivity issue that isn't directly connected to the tool. 

I rate Microsoft Teams eight out of 10. 

We use the solution for group meetings.

One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient. Additionally, this solution integrates well with Outlook, which is part of the bundle, and other applications such as your calendar.

This solution is not as popular for companies to use as other solutions making it a disadvantage.

I have been using the solution for a couple of months.

We have approximately 260 people in my organization using this solution.

I have used Zoom previously and I have found there are technical problems frequently, such as the meeting or voice cuts out. This can happen even if the same network is used. The quality of voice is better with this solution.

I would recommend this solution to others because I have had good experiences.

I rate Microsoft Teams an eight of out ten.

Our use case is mostly for screen sharing and video conferences. I'm a solutions architect/systems engineer and we're a customer of Microsoft. 

The video conferencing would be the best feature. One of the main reasons for moving to this solution is that it's included with our Office365 subscription. As a company we were already paying to use it. 

I would like to be able to see a larger number of participants in the gallery view, that would improve the product. I think the ability to integrate with other team's scheduling, for example, with people outside the organization would be a good feature. For example, most of our business partners work for Dell and EMC and they also use Teams. It would be great if we could pop on a video conference with them where screens were shared and we could at least see information on each other's calendars or some sort of external scheduling feature.

I've been using Teams for the last seven months. 

It's a stable solution. 

The scalability is pretty good, our entire company uses it and we're about 60 people which includes engineers, sales, administrative, accounting, shipping and receiving.

We used Skype previously and switched because Teams is included in our Microsoft package so we were paying for it anyway. 

The initial setup is pretty straightforward, it's part of an easy to manage subscription.

(November 2020)   Now, several months and a pandemic since my original review, I'm happy to say that the product has improved with better performance and increased functionality.

We use this solution for all the meetings that we used to have on premise. In the current situation, Teams is a good alternative. We are customers of Microsoft and I am chief specialist of MMS. 

I think the screen sharing feature is the most valuable. 

I think it would be helpful if the whiteboard tool was embedded in the solution rather than having to deploy or download a tool for this. I also don't like it that the toolbar sticks to the screen during meetings. There should be an option to remove or at lease minimize it as it obstructs the view. 

We've been using this solution for four months. 

Stability is very good, we've had minimal crashed. In fact, the internet infrastructure that we have is also good, so I haven't had any problems.

I have also used Zoom which I think is more popular than Teams in terms of being able to include more people and ease of use in video conferencing. Nevertheless, I think both are good tools.

The initial setup is pretty straightforward even if you're not an IT person. It's just a matter of downloading the application and it will be set up on your desktop. There are probably close to 500 users in our company that use it regularly. 

I'm a business user so I'm not talking from an IT perspective but I believe there has been a return on investment because Teams has seamlessly allowed us to continue to do our work over the lockdown period. I can't put a value on that but it has benefited the company.

There is some room for improvement, so I would rate this solution an eight out of 10. 

I primarily use the solution for office meetings.

The solution is perfect for meeting purposes, which is how we mainly use it.  

The product has the capability to allow me to do recordings of any session which is very helpful. When the meetings are happening, I'm also able to text with people as a secondary form of communication. 

 I can use the calendar aspect with it to track my day and to know what I'm going to do. 

For collaboration purposes, it's been very, very handy to use, and it's great for chat purposes. It's nice to not always have to pick up the phone when you can just chat via teams instead.

You can easily integrate with other applications quite easily.

There's definitely room for improvement. 

With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use.

In order to avoid others using it, it needs a password of its own. I don't know how to do that. Maybe Microsoft can make it so that there is a provision for multi-users on a particular system.

I've heard that hackers are beginning to jump on meetings like they were on Zoom previously. This needs to be addressed immediately.

I've been using the solution for the past two to three years at this point.

The solution is very stable. It doesn't have any bugs or glitches. It doesn't crash or freeze. It's great.

I've never tried to scale it personally, however, I do believe it would be possible to do so.

Microsoft's technical support for Teams is fantastic. We're quite satisfied with its level of service. They are very responsive and knowledgeable.

Our organization may have previously used WebEx. I believe we also used Skype occasionally.

I use a few different solutions right now. I use Zoom practically every day, even with my kids at home. I use Microsoft Teams for office meetings practically every day. I'll be joining a session very soon, and I'll be using Cisco Webex for that. It varies as to which I use. I'm not exclusively on Teams.

We're a customer of the solution. We aren't a reseller.

We have the solution in house, so we have an Azure engineer in-house.

I'd recommend the solution; it's a fantastic product.

I'd rate it eight out of ten overall.