Microsoft Teams Reviews

Our use case is mostly for screen sharing and video conferences. I'm a solutions architect/systems engineer and we're a customer of Microsoft. 

The video conferencing would be the best feature. One of the main reasons for moving to this solution is that it's included with our Office365 subscription. As a company we were already paying to use it. 

I would like to be able to see a larger number of participants in the gallery view, that would improve the product. I think the ability to integrate with other team's scheduling, for example, with people outside the organization would be a good feature. For example, most of our business partners work for Dell and EMC and they also use Teams. It would be great if we could pop on a video conference with them where screens were shared and we could at least see information on each other's calendars or some sort of external scheduling feature.

I've been using Teams for the last seven months. 

It's a stable solution. 

The scalability is pretty good, our entire company uses it and we're about 60 people which includes engineers, sales, administrative, accounting, shipping and receiving.

We used Skype previously and switched because Teams is included in our Microsoft package so we were paying for it anyway. 

The initial setup is pretty straightforward, it's part of an easy to manage subscription.

(November 2020)   Now, several months and a pandemic since my original review, I'm happy to say that the product has improved with better performance and increased functionality.

We use this solution for all the meetings that we used to have on premise. In the current situation, Teams is a good alternative. We are customers of Microsoft and I am chief specialist of MMS. 

I think the screen sharing feature is the most valuable. 

I think it would be helpful if the whiteboard tool was embedded in the solution rather than having to deploy or download a tool for this. I also don't like it that the toolbar sticks to the screen during meetings. There should be an option to remove or at lease minimize it as it obstructs the view. 

We've been using this solution for four months. 

Stability is very good, we've had minimal crashed. In fact, the internet infrastructure that we have is also good, so I haven't had any problems.

I have also used Zoom which I think is more popular than Teams in terms of being able to include more people and ease of use in video conferencing. Nevertheless, I think both are good tools.

The initial setup is pretty straightforward even if you're not an IT person. It's just a matter of downloading the application and it will be set up on your desktop. There are probably close to 500 users in our company that use it regularly. 

I'm a business user so I'm not talking from an IT perspective but I believe there has been a return on investment because Teams has seamlessly allowed us to continue to do our work over the lockdown period. I can't put a value on that but it has benefited the company.

There is some room for improvement, so I would rate this solution an eight out of 10. 

We mainly use Microsoft Teams for our project teams, and of course also for remote virtual meetings. We mainly use it internally but also for external communication when we have remote meetings. We're customers and I'm the CEO of our company. 

The feature I find to be the most valuable is the integration with document management capabilities and video conferencing, screen sharing, etc. It's a powerful tool for when you need to work in teams and to communicate with storing files and meetings. I like Teams very much. 

I would like to see some improvement in the file hierarchy and team hierarchy. Right now it's not as powerful as when using SharePoint for files. They could develop more complex hierarchies for files and teams. I think there could also be improvement at the authorization level, who can see what and things like that. It's not that easy to work with.

I think the idea of authorization could be included as an additional feature. In addition the video conferencing is not as good as Zoom, which is a more powerful solution. Zoom provides the ability to see many people on the same screen and to break out into different virtual rooms. Those are a couple of features that Teams could implement. 

I've been using this solution for two and a half years. 

This is an extremely stable solution. I think I restarted only a couple of times over the past  two and a half years. And in the last couple of months, of course, we've been using it all day and it's very stable.

The solution scales automatically for our needs. We add users and it scales accordingly. 

We've never had to contact technical support. 

The initial setup is extremely straightforward. It's all Office 365 right so it's quite simple. We have two people in our company of 400 that can assist if we need anything. They deal with anything Microsoft related but they do other things as well, it's not a full-time job. 

Potential users of the solution should be aware that it's very good at what it does as long as you don't try to stretch the usage to something that it isn't meant to do. It's mainly for internal communication and internal projects. It's not Slack and it's not Microsoft Yammer which is for larger organizations. This is really for small teams of up to 30 people. After that, it becomes clumsy and a bit rigid.

I would rate this solution a seven out of 10. 

I use the solution for messaging and chatting. 

The solution needs to improve the APIs. 

I would rate Microsoft Teams stability a nine out of ten. 

We have an internal technical team and at times it gets resolved before escalation. 

The product setup is easy. 

I would rate the solution a seven out of ten. 

We mainly use Teams for meetings and video chatting.

In general, Teams allows me to connect with anyone in the organization and share files with the team.

The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click. 

It's also problematic to get people outside the organization into the chat or groups. I can define my own team irrespective of the organizational structure. Still, if I need to work with external partners or colleagues at my company and want them on one team, it's relatively complicated to add external people to the team.

I've been using Teams for about four years. 

I can't say that Teams isn't stable. The only issue we have is the call quality. Sometimes it blurs, or the video stops. However, that could be a connectivity issue that isn't directly connected to the tool. 

I rate Microsoft Teams eight out of 10. 

We use the solution for remote meetings.

The solution's most valuable aspect is that tap function.

It's great for meeting conferences. 

The solution is scalable.

I'm not sure if there are any improvements in terms of features that the solution needs right now. It works quite well for us.

The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it.

I've been using the solution for one to two years.

You can scale the solution if you need to. It does quite well in that regard and covers our needs very well. A company that needs to expand it out can do so quite easily.

Currently, we don't have more than 15 users on the solution.

I've never used technical support. Therefore I can't speak to the quality of service. I have no idea how responsive they are or how knowledgeable they might be.

For business purposes, we previously used Skype. Personally, I liked Skype the best at the beginning, when we started using Teams. However, now I'm okay with Teams as well. I really liked Skype's interface, and I was used to its layout and using it. I'm not sure if there's too much of a difference in terms of the services they offer and their functionality.

We're just customers. We don't have a business relationship with Microsoft.

I'd rate the solution seven out of ten.

I use it for meetings. When I talk to people, then I use it for meetings. 

It just does the job. I really haven't played much with it to decide what I like or don't like about it. I know it's good when I just need to do a meeting.

It is easy to use.

There is room for improvement in the stability.

I look forward to AI-based features in future releases.

I have been using it for a long time. 

I would rate the stability a six out of ten. Maybe it's my laptop that's slow, but I've had times when I've had trouble logging on for a meeting.

I used Zoom.

It is easy to set up. I can do it by myself. 

I don't have to physically go to the meetings; I don't have to drive there. I can do it virtually. So, it saves me a lot of money. 

There's a package that I got, so I think it's a yearly subscription that I bought.

Overall, I would rate it a seven out of ten. If you just need a product for meetings, I'd recommend it.

The solution's most valuable feature is its ability to share documents easily.

It is challenging to sign up for a new device for the solution. It could be better.

We have been using the solution for three years. At present, we use the latest version.

I rate the solution's stability an eight out of ten.

We have more than 2000 solution users in our organization. I rate its scalability a seven out of ten.

The solution's initial setup is easy. I rate the process a nine out of ten.

The solution is very secure. I rate the solution an eight out of ten.