Microsoft Teams Reviews

We use the product for communication and as a channel for discussion on projects. 

The solution integrates with project management products like Jira. 

The solution should improve its user interface and recording features. 

I have been working with the product for five years. 

I would rate the product's stability a ten out of ten. 

I would rate the solution's scalability an eight out of ten. My company has 6000 employees. 

Our first line of support is within the company. If they cannot resolve it, we open a ticket and get an immediate response from the Microsoft team.

The product is better than Zoom in terms of features and capabilities. 

Our team did the solution's implementation. 

I would rate the solution a nine out of ten. 

We use the solution to chat with colleagues. 

The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups. 

The product is not fully integrated in Brazil. 

I have been using the product for more than a year. 

I would rate the product's stability a nine out of ten.

I would rate the product's scalability a nine out of ten. 

The product's deployment is straightforward. 

I would rate the solution a nine out of ten since it depends on the internet connection. I fully recommend users to use all the features of the product. 

The features in this solution are better than Skype for Business.

The group chat is very good.

In the next release, I would like to have the interface modernized and brought more up to date.

This is a stable solution.

Scalability and adding licenses is a straightforward process. We have had no issues at all.

We have a hundred or more people using this solution. They are all end-users.

We have an enterprise agreement with premium support for this solution. We haven't had an issue but we're covered in case we do. I would not be able to judge the quality of support for a normal user.

We were using Skype for Business, but Microsoft has stopped supporting it. In 2020, they will only provide new features for Teams, and not Skype for Business, which is why we switched.

The initial setup of this solution is straightforward.

The helpdesk configured this solution for the users.

We are satisfied with the price of this solution. We have an enterprise agreement.

This is a solution that I recommend. Neither myself nor the end-users have had issues since we began using this solution.

I would rate this solution a nine out of ten.

We mainly use this solution for project collaboration. It could be, for example, when we are developing a new product or taking a new product to market. We use it for designing, publishing and marketing assets, so basically team collaboration where we are working on a project. It helps with communication in the team and it allows us to share different documents or content with each other.

We used Skype for business in the past and we had a reasonable audio and visual experience when communicating with teams, if you have a scheduled meeting, for example. But now, with Microsoft Teams, we are able to communicate in real-time and share documents in real-time. And that is a really big improvement for us. The solution has a lot of capabilities in one application. Whereas in the past we had to use multiple applications. That, I would say, would be the biggest benefit that we've experienced, in that we have only one application that we can use to collaborate and speak with each other. 

I think what the team likes most is the improvements when it comes to communication. We've been using Skype for business in the past but the audio and visual communication is really good with Microsoft Teams. I also really like the speed of the product and the way that the channels can be leveraged.

There is nothing that annoys me at the moment but perhaps the layout can be improved. In my experience working with Microsoft tools, they continuously work on usability. There are a few minor issues when scheduling meetings, and that is that some of the descriptions are really long. And there seems to be very little control over what a user could control in terms of the texts that appear. An invitation, for example, can look very complicated. So I would say that Microsoft Team invitations from the calendar within the solution could be improved.

The solution is stable, I've never experienced it being unavailable or behaving in a peculiar way. 

We are only 30 people using this program, but what I have not noticed any issues when more colleagues participate in Microsoft Teams. When usage increases, the program still offers a seamless, consistent experience. We may even add more users, so I believe the program is very scalable.

I haven't used the technical support yet, because I contact our administrator directly. But I know that he was working with Microsoft's technical team from time to time, as well as a third party that delivers hosting services.

We used Skype for Business before but Microsoft Teams came along with the Microsoft Office subscription that we had. We had subscriptions to Office. And then we moved from On Premise Exchange to Exchange Online. It was the natural choice to make. We do use other services from other providers, but I would say that Microsoft Teams is the most stable one. 

From an end-user perspective, the initial setup was really straightforward. We started to use Microsoft Teams when we deployed Microsoft Exchange Online earlier this year, and as part of that, we adopted the use of Teams and Yammer. I have been using Microsoft Teams in the past, but it wasn't really until we as an organization had deployed it and exchanged online that we were all able to enjoy the benefits. Testing the application before was very fragmented.

Deployment took a couple of days. When we started to go from using Microsoft Outlook for mail, we started to integrate Yammer and Teams. 

My advice to others would be that, if they're working with a similar product, they should have a change management program in place. They should also give themselves a few days at least to deliver some training for the users. I think the training is really important to enhance the user adoption experience. It doesn't have to be a lot, but at least give them an introduction and a guided tour through the program's features. 

The biggest lesson I've learned is actually using a single application that can deliver all of the services that are required. Since I've only been using the solution for six months, I haven't even used all the features yet. I think that Microsoft Teams may replace Microsoft Outlook in the future.

On a scale from one to 10, I will rate this solution a seven. I think there's always room for improvement, even if it's not obvious what those improvements can be. I guess I could be tempted to say eight but not higher than that. I am very satisfied with Microsoft Teams. 

The corporate world widely accepts the solution for virtual meetings. Also, it has good availability.

The solution's login process could be more straightforward. It takes four to five minutes to load. They need to improve their login speed. Also, its UI needs to be easy and accessible. In addition, the name and picture display options once we log into the meeting should be more flexible.

We use the solution to schedule meetings or virtual calls with customers and vendors.

It is a scalable solution.

The solution's initial setup is easy if you have a Microsoft account.

We don't have to pay for the solution.

In comparison, Zoom has a faster login process. Also, it has better UI and security features.

It is a good and trusted tool from a security perspective. Also, it is the best solution for corporate use cases. I rate it a seven out of ten.

We use this solution both for our internal team as well as with our customers and suppliers who participate in some meetings. We are a corporate partner of Microsoft and have an integrated package with all the licenses from Microsoft. It includes the majority of products such as Office 365, SharePoint, and Azure. I'm the senior project manager, IT services.

This is a collaboration tool so in the current situation, the most important thing for us is to be able to continue to run our business in a collaborative manner. Given that nobody is working from the office and there's no way to meet formally to discuss key challenges and discuss work updates, moving to this solution was a good option. Since we started using it, our productivity has increased and we are very coordinated with each team member. 

I think the video calling and the calling facility are valuable features as well as the ability to create multiple channels and tools so that you can record your information. It's a good solution.

One of the issues we have is that sometimes when you're trying to share your screen the solution crashes. The problem occurs quite frequently and it's an issue across multiple users. It's been reported to technical support but there seems to be some bug there. That should really be improved. I haven't experienced any other difficulties. 

I'd like to have the ability to increase the number of participants in a meeting as an additional feature. For now, you can only see a maximum of nine people in a single screen. I believe that Zoom enables the ability to see 20 plus people during video conferencing. I'd also like to see a screen sharing option which would include sharing of videos. 

I've been using this solution for a year. 

It's a stable solution, the only challenge being the screen sharing portion and that the solution sometimes crashes when you share your screen. It's hard to say whether this is a Teams problem or our problem. 

I think the system is quite scalable. 

I think Microsoft technical support is on point. It's good because I was involved in one of the technical issues we were having and they provided us with good support. 

The initial setup was very easy. It's deployed on cloud and you just need to set up your organization based on the kind of access you want to give the user. It's very easy to configure. It's not so complicated that you need specialized resources to maintain the administration part of Microsoft Teams.

My recommendation is that if you look into the majority of the end users who are using laptops or desktop computers, we're predominantly using the Microsoft operating system and the Microsoft Office network. I think it's better to have one common system which is an integrated solution. It makes it much easier for anyone to get the benefit of this solution. 

I would like to see some improvements in this solution but I would still rate it a nine out of 10.

For communication purposes, we use Microsoft Teams in our company.

The most valuable feature of the solution is that it can be included in most systems.

The application's user interface on Google has shortcomings that need to be improved.

I have been using Microsoft Teams for three years. I use the solution's latest version. My company has a partnership with Microsoft.

In terms of stability, there are some errors and issues at times. I rate the solution's stability a seven out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In our company, almost 500 people use the solution.

The solution's support is responsive. I rate the support team a six out of ten.

Neutral

I rate the initial setup as a nine on a scale of one to ten, where one is low and ten is high.

The solution is deployed on the cloud.

I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive.

Overall, I rate the solution an eight out of ten.

We use the product for meetings and trainings. 

The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot. 

I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams.

I have been working with the product for a year and a half. 

Teams is better and more polished than Zoom. 

The product's installation is easy and took only a few minutes to complete. 

I did the solution's installation by myself. 

The product's pro accounts are cheap. 

I would rate the solution a seven out of ten.