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Himbert Leung - PeerSpot reviewer
Information Security Manager at Konew Fintech Corporation Limited
Real User
Top 5
An easy-to-use solution that can be used for meetings, calling, and chatting
Pros and Cons
  • "Arranging online meetings is the most valuable feature of Microsoft Teams."
  • "The solution’s stability could be improved."

What is our primary use case?

We use Microsoft Teams for meetings, calling, and chatting.

What is most valuable?

Arranging online meetings is the most valuable feature of Microsoft Teams.

What needs improvement?

The solution’s stability could be improved.

Microsoft Teams should provide integration with Microsoft Office 365 tools.

For how long have I used the solution?

I have been using Microsoft Teams for about one year.

Buyer's Guide
Microsoft Teams
January 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate Microsoft Teams a five or six out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams a seven or eight out of ten for scalability. Around 200 users are using Microsoft Teams in our organization.

How was the initial setup?

I rate Microsoft Teams a five or six out of ten for the ease of its initial setup.

What about the implementation team?

The deployment of Microsoft Teams takes a couple of minutes.

What other advice do I have?

Microsoft Teams is deployed on-cloud in our organization.

Microsoft Teams is quite convenient to use, and it's integrated with other Microsoft software.

Overall, I rate Microsoft Teams an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Willis Wachira - PeerSpot reviewer
IT Business Partner at ALAF Ltd
Real User
Top 5
Integration with the task planner in Outlook and convenient for conducting meetings
Pros and Cons
  • "Setting up Teams was not difficult."
  • "There are some issues with stability."

What is our primary use case?

We primarily use it for meetings and office communication. Also for creating groups, channels, and virtual environments.

What is most valuable?

One valuable feature is the ability to edit a message that you've posted so you don't have to repeat yourself. 

Another feature I enjoy is the integration with the task planner in Outlook and Teams, which allows me to manage tasks across platforms.

What needs improvement?

There are some issues with stability. The stability could be improved. 

Moreover, the pricing could be made more affordable for users with different licenses.

For how long have I used the solution?

We use the cloud-based version, Office 365.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. Sometimes it doesn't work well.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten.

How was the initial setup?

Setting up Teams was not difficult.

What's my experience with pricing, setup cost, and licensing?

The standalone license is not cheap. The pricing could be made more affordable for users with different licenses. 

What other advice do I have?

I would recommend giving it a shot. Overall, I would rate Microsoft Teams an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Microsoft Teams
January 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer2112948 - PeerSpot reviewer
Consultant at a transportation company with 10,001+ employees
Real User
Top 5
A stable tool for not just team meetings but also for one-to-one interactions within business setups
Pros and Cons
  • "The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
  • "There are a lot of frequent updates, which is a shortcoming of the tool."

What is our primary use case?

In my company, we use Microsoft Teams for one-to-one interaction with team members or to schedule meetings. One can also have stand-up calls or have meeting rooms in Microsoft Teams.

What is most valuable?

The most valuable feature of Microsoft Teams is its UI.

What needs improvement?

There are a lot of frequent updates, which is a shortcoming of the tool. For improvement, there should be a lesser amount of frequent updates in Microsoft Teams.

For how long have I used the solution?

I have been using Microsoft Teams for three years. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

Which solution did I use previously and why did I switch?

I don't remember the name of the solution I used in the past.

How was the initial setup?

The initial setup of Microsoft Teams is straightforward since you just need to install it from Microsoft's website.

The solution's deployment can be done in three to four minutes.

The solution is deployed on the cloud.

What about the implementation team?

The installation phase of Microsoft Teams can be done in-house.

What other advice do I have?

I would recommend the solution to those planning to use it.

Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Solution & Application Director at Delta Samudra Abadi
Real User
Top 10
Seamlessly integrates with Office application and helps with document management
Pros and Cons
  • "The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
  • "The solution needs to be more stable. I have found Zoom to be more stable than Teams."

What is our primary use case?

We use Teams for meetings because it comes with features for collaboration and document management.

What is most valuable?

The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years. 

What needs improvement?

The solution needs to be more stable. I have found Zoom to be more stable than Teams. 

What do I think about the scalability of the solution?

My company has six users for Teams. 

How are customer service and support?

Microsoft's support is good enough for me. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use Zoom but find it to be less competitive than Teams. Zoom does not offer integration with documents, calendars, etc. 

How was the initial setup?

Teams' setup is easy and takes less than a day to complete. There isn't much configuration involved since everything is on the cloud. The solution's deployment is not a rocket science. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive. 

What other advice do I have?

I would rate the product a nine out of ten. You will get the full benefits of the solution if you use collaboration and document management. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Peter Berge - PeerSpot reviewer
Jedox Consultant at Qbit Aps
Real User
Top 10
An easy-to-deploy solution that provides great file-sharing features and other add-ons
Pros and Cons
  • "File sharing is the most valuable feature."
  • "To Do tasks’ ease of use should be improved."

What is our primary use case?

We run most projects in Teams. We use it for file sharing with customers and internally. We also use To Do on Teams to follow up.

What is most valuable?

File sharing is the most valuable feature. It is so simple to send a file in chat or a team’s site. It is very useful.

What needs improvement?

To Do tasks’ ease of use should be improved. It should be simplified. The product should also enable users to mention people on tasks.

For how long have I used the solution?

I have been using the solution for probably two years.

What do I think about the stability of the solution?

The solution is stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The product pulls some computing power. More than 40 consultants, developers, and customers use the solution in our organization.

How was the initial setup?

Setting up a Teams site and a project in Teams is straightforward and easy. The solution is deployed on the cloud in our organization.

What other advice do I have?

If someone wants to use the product, they could look at the add-ons provided by it. It has quite a few add-ons. Overall, I rate the product an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daria Maslovets - PeerSpot reviewer
Analytics Lead/Tableau Integrator at SOFTICO
Real User
Top 5
Flexible with useful screen sharing and great reliability
Pros and Cons
  • "The transcription feature is great."
  • "I'd like Microsoft to start adding more AI functionality into Teams."

What is our primary use case?

We use the solution for recording meetings and preparing education for our YouTube channel.

What is most valuable?

It's a very flexible program.

We can do screen sharing very easily.

It's good for recording sessions. 

Sometimes, I can't see if a person came into the meeting; however, when I go and look at the session at the end, I can see who has come and gone from the meeting.

The transcription feature is great. I can copy it and create a document out of it. 

It's quite stable and issue-free.

The solution can scale. 

What needs improvement?

The room feature could be better. I like the visibility we get when we use Zoom, for example. I'd like the rooms to be set up more like that. I'd like more room management features. 

I'd like Microsoft to start adding more AI functionality into Teams.

For how long have I used the solution?

I use Teams all of the time for work. I've used it for about two years at this point.

What do I think about the stability of the solution?

I've never had any issues with stability. There are no bugs or glitches, and it doesn't crash.

What do I think about the scalability of the solution?

The solution scales well. It's easy to implement new users.

We all use Teams in my company. We have about 80 people using it. 

How are customer service and support?

I've never had any issues with the product. I've never had to reach out to technical support.

Which solution did I use previously and why did I switch?

I have used Zoom in the past for virtual meetings. I only use it occasionally. I have noted some stability issues with it that I haven't noted in Teams. I don't have a license for Zoom. I haven't seen the backend administration features.

How was the initial setup?

I did not handle the setup process. It was automatically deployed to my laptop. 

We do not have to do any maintenance tasks. However, we do have an administrator. He may have maintenance tasks. 

What's my experience with pricing, setup cost, and licensing?

We have an Office 365 license which includes Teams in the product. I'm not sure of the exact cost of the solution. 

What other advice do I have?

I'm an end-user.

I'm not sure which version we're using. 

We save our meetings in the cloud when we use the solution. 

I would recommend the solution to others. I know that Microsoft has begun to add AI to its products. However, this hasn't happened in Teams just yet. Once they start adding AI, it will become even better - and it's already very good.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Suhail W - PeerSpot reviewer
Territory Account Manager - Defence Vertical at Nutanix
Real User
A stable solution with a good video conferencing feature
Pros and Cons
  • "This is a stable solution, I have not faced any problems using the video conferencing."
  • "For future releases, I would like to see Microsoft Teams to make a lighter application and drop some features."

What is our primary use case?

I am a freelancer. The decision on what solution to use is determined by my customers. Some of my customers have over 5,000 employees who are using Teams.

Teams is a virtual meeting solution. We use Teams to work with our clients purely with video conferences.

What is most valuable?

This is a stable solution, I have not faced any problems using the video conferencing.

What needs improvement?

As an app installed, Microsoft Teams is resource-consuming. When using it from their browser-based application, I experienced login problems.

For future releases, I would like to see Microsoft Teams make a lighter application and drop some features.

Microsoft Teams has all the features it needs, however, I noticed on some laptops that the features are not available. For example, if you want to change your virtual background, not all laptops have the hardware configured to link with that feature. The solution should make all features available irrespective of hardware configuration.

For how long have I used the solution?

I have been using Microsoft Teams for two years.

What do I think about the stability of the solution?

This is a stable solution, I have not faced any problems using the video conferencing.

What do I think about the scalability of the solution?

Microsoft is always scalable, it depends on the level of licensing an organization has purchased.

How was the initial setup?

The initial setup of Microsoft Teams is easy. I would rate setup a 5 out of 5 as the solution is straightforward.

What other advice do I have?

I have had concerns with login and resource consumption using Microsoft Teams, I would consider Zoom or Cisco WebEx as better solutions.

Organizations should consider what features they want to utilize. If they want all features to be available, they need to have an enterprise category system. Logging in from a home segment device will not have all features available. 

I would rate the solution an 8 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP technical consultant at N
Real User
Top 5Leaderboard
Helps us establish communication within the organization and has a straightforward setup process
Pros and Cons
  • "The initial setup process is straightforward for technical executives."
  • "Microsoft Teams could log in faster."

What is our primary use case?

We use Microsoft Teams to communicate with colleagues via scheduling meetings and calls.

What needs improvement?

Microsoft Teams could log in faster.

What do I think about the scalability of the solution?

We have 100 Microsoft Teams users in our organization.

Which solution did I use previously and why did I switch?

I use Zoom and Google Meet as well.

How was the initial setup?

The initial setup process is straightforward for technical executives.

What other advice do I have?

I rate Microsoft Teams a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user