Try our new research platform with insights from 80,000+ expert users
reviewer1849497 - PeerSpot reviewer
Marketing Manager - Global SME at What3Words Limited
User
Great UX, helpful collaboration tools, and excellent color tagging capabilities
Pros and Cons
  • "I love how we can color coordinate between statuses and how statuses jump into their respective groups automatically once chosen."
  • "It would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software."

What is our primary use case?

We use the solution for marketing and creative project management. 

As a marketing manager, we brief on tasks within Monday.com including all details of the project, such as vertical, status, delivery date, etc. Our traffic manager assigns tasks based on the studio team's availability and priority. 

Mainly, Monday.com is the main tool for our traffic manager to manage a variety of tasks between marketing managers and creatives. 

Once assigned, we can track who the assigned person is and then track the process. It is a very useful tool for tracking things. 

How has it helped my organization?

It made the collaboration between marketing and creative studio teams much neater and seamless. 

Previously, we've used normal Google Sheets. In the beginning, it was manageable. However, once our projects became bigger (alongside the employee count), it became hard to manage between lots of sheets. Then Monday.com came in and it's pretty much a super clear tool to streamline all project collaboration between marketing managers and studio. 

Also, as we can sync Monday.com with our Slack or an email, it's nice to get notifications on how our project is moving. 

What is most valuable?

I love how we can color coordinate between statuses and how statuses jump into their respective groups automatically once chosen. Although personally, I don't use it often, I like how managers can see the workloads of designers and editors in color coordination, and based on that they can let the marketing managers know who has the capacity or whether the team is full. It helps to be aware of incoming tasks. It also helps us to determine project prioritizing and planning ahead more efficiently. As a creative person, it's nice to see their timeline of jobs done as accomplishments. 

What needs improvement?

As a marketing manager, I'm happy with the current features that we're using now. Within our company, we use different software to proof tasks or amend them so it's no problem. We're using Monday.com more on a basic level of assigning and tracking tasks and probably are missing some of the nice features. However, it would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software.

Buyer's Guide
monday.com
April 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for about three years.

Which solution did I use previously and why did I switch?

Previously I've used Trello for managing freelancers and internal tasks. Then our company adapted monday.com as an official studio management tool, hence I moved to the monday.com. It's definitely easier to use and manage both internal and external stakeholders. 

Which other solutions did I evaluate?

Monday.com was chosen by the upper management and we've gone with it. 

What other advice do I have?

We love the product and its UX. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1850829 - PeerSpot reviewer
Marketing Automation Coordinator at Halmyre
User
Great visibility with helpful subitems and great planning capabilities
Pros and Cons
  • "I like planning out steps within an item with dates."
  • "The solution needs easier automation."

What is our primary use case?

My team uses it at work to organize deadlines and keep track of information. We are a remote organization.

How has it helped my organization?

Everyone can see what other team members are doing and quickly see the status of tasks. We can plan out specific steps in projects and put dates/timelines on them. 

What is most valuable?

The subitems! I like planning out steps within an item with dates. 

What needs improvement?

The solution needs easier automation. We had a problem where we maxed out the automation limit. We also struggle to figure out solutions to notify people when certain tasks are complete so the next person can start their work.

For how long have I used the solution?

I've used the solution for three years.

What do I think about the scalability of the solution?

We are a small team, however, we've been growing over the last three years that I've been using Monday.com. It becomes more helpful the more team members we have, however, it may work better for smaller groups of people within an organization (e.g. the marketing team).

How are customer service and support?

I've never contacted technical support, however, I like the emails I get from Monday.com about new features.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

I wasn't involved in the initial setup process. 

What's my experience with pricing, setup cost, and licensing?

I didn't handle the licensing part of the process.

Which other solutions did I evaluate?

I didn't make the decision - it was someone else at my company.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
monday.com
April 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.
reviewer1850949 - PeerSpot reviewer
Office Assistant at Lake Lite
User
Easy to use and understand with easy Excel exporting
Pros and Cons
  • "The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards."
  • "I would like to see an app version similar to Teams, or even have them integrate with Teams."

What is our primary use case?

We use the product for marketing, ordering inventory, new product process tracking, scheduling, and website maintenance.

How has it helped my organization?

It has improved team collaboration. The notifications are great. Seeing the status of all our many projects has been helpful. It's easy to export into Excel.

What is most valuable?

The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards. It's sharable and overall beyond easy to use and understand. 

What needs improvement?

I would like to see an app version similar to Teams, or even have them integrate with Teams. I would also like to have more templates available to choose from on different projects. We need more integration with Office 365.  

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

I am very pleased and impressed with the stability.

What do I think about the scalability of the solution?

I am very pleased and impressed with scalability.

How are customer service and support?

In every job, I have had interactions with customers and support, and understand how it is important to listen, empathize and work together to communicate, both in positive and negative situations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This was new to me when I joined the company. I didn't use something else.

How was the initial setup?

Yes, the setup was straightforward and simple.

What was our ROI?

Monday.com has helped track, organize and optimize our production, ordering, web design, marketing, and scheduling. I cannot even start to truly measure the ROI we have seen in the different aspects it has helped bring our team together, track all our main projects and keep our businesses running smoothly as we grow and expand.

What's my experience with pricing, setup cost, and licensing?

I am unaware of the pricing aspect.

What other advice do I have?

We're pleased with Monday.com.

It is used internally, as well with our vendors and product manufacturers all over the world. It has truly helped us in so many ways.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1848450 - PeerSpot reviewer
Director Of Brand Partnership at Flylords LLC
User
Easy to set up with excellent automations and sharable boards
Pros and Cons
  • "The automations are fantastic for rewarding progress."
  • "While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us."

What is our primary use case?

We are a small startup media company with a lot going on. As we grew, disorganization became a serious problem. I turned to Monday, which has allowed us to work and flow as a growing team. It has also provided a concrete organizational basis for how we run our day-to-day.

How has it helped my organization?

It’s all about organization and communication. Monday has a million different features, so we can organize how we want, not how we’re told to. This has led to more creative problem solving when it comes to growth and has greatly improved client rapport and retention. 

What is most valuable?

The automations are fantastic for rewarding progress. I also really enjoy the ability to tag coworkers in projects instead of emailing them or using Slack. Also, the shareable boards have been a game-changer with clients. The automations are fantastic for rewarding progress.

What needs improvement?

While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us. It’s hard to not know what the client sees and that makes us look a little unorganized. They can also be a little buggy sometimes.

For how long have I used the solution?

I've used the solution for one year. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The product is very scalable.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We handled the initial setup in-house.

What was our ROI?

Our ROI is high

What's my experience with pricing, setup cost, and licensing?

The solution is somewhat expensive.

Which other solutions did I evaluate?

We did not evaluate other options.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro
Real User
Easy to set up and offers a good project overview but needs templates
Pros and Cons
  • "The initial setup is easy."
  • "The solution really needs to offer templates."

What is our primary use case?

It's a basic system for me to keep tracking what is happening in my project at a high level. If I don't know and want to go in deep and check exactly what is happening, I use Monday as an overall picture for my monthly projects, let's say.

What is most valuable?

It's great for providing a general overview of projects in one snapshot. 

The initial setup is easy.

It's quite a stable product.

What needs improvement?

Monday has a lot of space, let's say, for improvement. Especially when you create a new board. The board is like a new project; it's called "board". When you create a new board, you add everything manually. It doesn't come with a template by default. If you want to change the status of your task, you should change it manually. Even changing the date is manual. If you have an update on the project, or if the project closed or went away, all the dates are added manually. This is time-consuming if you are comparing it with Jira. In Jira, when you open a task, the date is read automatically, which is easier. On Monday I need to add it manually.

The solution really needs to offer templates. That would be very helpful. 

I'd like to be able to add different panels under the same project. For example, at the moment I can create groups, which is fine, however, all of them include the same columns. I cannot have them in group one, five columns, and in group two, three columns due to the fact that it's under the same project, under the same board.

For how long have I used the solution?

I've used Monday only for the last couple of months. It's been four or five months now.

What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We have about 15 people on our team using the solution. 

How are customer service and support?

I've never had the need to contact Monday's technical support team and therefore cannot comment on how they are to deal with. 

Which solution did I use previously and why did I switch?

I also work with Jira.

How was the initial setup?

I found the initial setup to be simple and straightforward. It's easy. It's not complex. 

What's my experience with pricing, setup cost, and licensing?

My understanding is that it is open-source. There is a standard installation fee, however, in regards to users, it's free.

What other advice do I have?

I'm not sure of which version of the solution I'm using. 

I'd advise a new user to try to create a few projects as an example before you create a real one. It's a little bit complicated and I'm not aware if there's a manual to read or find out how to properly do the setup of a project. If a new user tries to create a few examples before they start, it will help them get comfortable with Monday.

I would rate the solution six out of ten. I'm always comparing. Monday and Jira are both for project management solutions. Comparing it with Jira, Monday doesn't have as many features or abilities. It's a very basic program. You cannot create Casper flows or create automated approval or check the availability of your team based on your resources. It gives you an overall picture, the high-level picture, of your tasks and that is basically it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1850883 - PeerSpot reviewer
Sr. Manager, Brand Marketing & Operations at Aktana
User
Great "My Week" view and task list with easy to adjust schedules
Pros and Cons
  • "The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks."
  • "The addition of subtasks was really great. It helps reduce a lot of the clutter on our boards. However, sometimes it is inhibitive to use them as the features available using main tasks don't apply to subtasks."

What is our primary use case?

We use Monday for project management across our marketing projects and for budget management for campaigns. We have a small team, so it's really important that we are as efficient as possible and there's just no bandwidth for micromanaging a process. We need it to run smoothly on its own.

For the most part, we collaborate on a process, put it in Monday with assignments, and then the project essentially runs itself as long as we are sticking to the timeline that we set the project up with. It saves us a lot of time.

How has it helped my organization?

Monday gives us more visibility into the overall bandwidth of our team and makes it much easier to collaborate across several projects without losing emails or random Slack messages across different channels or group chats. This has given us one central place for information related to our various projects so time spent searching for answers or managing project timelines is greatly decreased. It also lets us manage workload so we are able to advocate for enforcing priorities within the organization.

What is most valuable?

The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks. That way, they can have a preview of their work for the week and stay accountable for deliverables with no surprises. 

It's also easy to adjust schedules right within that view and give updates to the broader team so everyone stays on the same page. 

The added accountability and efficiency allow us to spend time on doing the work rather than figuring out how to do the work

What needs improvement?

The addition of subtasks was really great. It helps reduce a lot of the clutter on our boards. However, sometimes it is inhibitive to use them as the features available using main tasks don't apply to subtasks. It would be really great if we could calculate some of the same things or use them in dashboards or the different views that are available. 

I know sometimes we can, however, it's not consistent so it's hard to know when we're limiting ourselves by using the subtasks instead of the main tasks in a group.

For how long have I used the solution?

I've used the solution for three years.

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

What's my experience with pricing, setup cost, and licensing?

There's a lot of value in using Monday. User adoption is key, however. You get out of it what you put into it. If you're using it for project management, it can easily fail if even one or two people aren't bought in.

Which other solutions did I evaluate?

We did not evaluate other options. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1852122 - PeerSpot reviewer
Project Excellence Consultant at Leaderology
User
Great chat functionality with helpful forms and templates
Pros and Cons
  • "I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally."
  • "I would love to be able to hide rows visibility. Currently, this is only available for columns."

What is our primary use case?

I am a project manager in a leadership consulting organization. My role includes managing our leadership development programs and keeping all stakeholders looped in and appraised of my progress. It is a fast-paced environment and Monday.com helps me stay on track with all my projects and tasks. 

I use the software to manage long term and short term projects, track project expenses and keep my account manager informed of my progress. I also invite key stakeholders as guests to the project plans. Monday.com makes it easy for me to maintain visibility into my progress.

How has it helped my organization?

Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders. 

When I have multiple projects that are long-term, Monday.com's automations help me remember when I have a task or item due. 

They have also helped me manage my stakeholders better. By inviting my stakeholders to my project plans, they are up to date on the progress. 

As a team, we use Monday.com to communicate, tag one another in updates, and ensure everyone is up to speed. We also use the software to track project expenses.

What is most valuable?

The automation has been helpful in allowing me to automate my projects. I also use the dashboard and Gantt views frequently to track data and to track my projects. 

I appreciate the chat function as well and use it to keep my project team members looped in to any project changes. 

I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally. 

Another feature I have begun using is the forms linked to Monday.com. I appreciate that I can capture the data and it automatically links to a board.

What needs improvement?

I would love to be able to hide rows visibility. Currently, this is only available for columns. 

An additional feature I am interested in is the reporting on the forms. I'd like to see options for report templates based on the Monday.com forms. I occasionally use Monday.com to generate survey responses, and want a cleaner report template to share with them. 

Other than that, I don't have any other ideas of areas that Monday.com could improve. They do a wonderful job!

For how long have I used the solution?

I've used the solution for 2.5 years.

Which solution did I use previously and why did I switch?

I did not use a different solution.

Which other solutions did I evaluate?

I was not part of the selection process.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1850730 - PeerSpot reviewer
Events Coordinator at American Farm Bureau Federation
User
Helps with logistics and offers great boards and sub-boards
Pros and Cons
  • "The boards and the sub-boards are great."
  • "There have recently been a lot of lagging and loading delays with saving."

What is our primary use case?

We use the solution for project management for upcoming large-scale events. We work with multiple departments on our events and to keep everyone on the same page using Monday.com.

It has been an efficient source for our team. We communicate with our graphics team the most through Monday with deadlines and approvals and edits. 

How has it helped my organization?

Monday.com keeps our entire team in check with deadlines and projects. We plan for multiple events at once so organization is key. This platform allows everyone on the team to be added to a board and also allows them to make their own board. 

What is most valuable?

The boards and the sub-boards are great. It helps our team divide up the important topics of each event logistics. A great feature is also being able to add viewers without the cost of a user, this allows other departments to view boards we create and share deadlines with people outside of our team or company. 

What needs improvement?

There have recently been a lot of lagging and loading delays with saving. This comes and goes, however, I have found it difficult to use when boards are unable to save when going back to update. 

Additional features that would be cool would be adding different formats for multiple workspaces on one board. Right now, each workspace has to have the same type of board set up and you're unable to have multiple types in one board. This becomes inconvenient sometimes because you like to keep everything under one topic type but with different layouts.

For how long have I used the solution?

We've used the solution for two years.

Which solution did I use previously and why did I switch?

We previously used Excel and email.

What's my experience with pricing, setup cost, and licensing?

There are additional user fees.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.