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reviewer1851003 - PeerSpot reviewer
Luxury Marketing Manager at Harry Norman, Realtors
User
Flexible views, great automation, and helps with communication
Pros and Cons
  • "The automation is great."
  • "Opening up a task and adding content/updates could be a little more organized visually."

What is our primary use case?

We use the solution for project management across the different functions of our marketing team. It's also used as a content and social planner.

How has it helped my organization?

The product helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

It's a great place to float new ideas. We find it great for archiving. If something comes up, we can reference archived tasks. 

The automation is great. 

It helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

What is most valuable?

The different views are huge for us and each member of our team has found a view that helps them quickly see and action the tasks ahead. Not everyone has the same preference for visuals to keep organized. 

The integration with socials would be really powerful, however, we haven’t had a chance to get into that yet. 

What needs improvement?

This may be out of scope for Monday, however, it would be cool to have an asset management side of things. It may already be in existence and I just don’t realize it. 

Opening up a task and adding content/updates could be a little more organized visually. 

Buyer's Guide
monday.com
January 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

We've used the solution for about two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1850952 - PeerSpot reviewer
Senior Editor at Distractify
User
Great for archiving, helps with work more efficiency, and has useful status tagging capabilities
Pros and Cons
  • "Marking the status of deliverables is the most useful aspect."
  • "The site could load a bit faster."

What is our primary use case?

We primarily use the solution for work, looking at the list of available articles to write, making progress, and the status of deliverables/articles.

How has it helped my organization?

It has helped to archive the amount of work completed and have our editorial team work more efficiently.

What is most valuable?

Marking the status of deliverables is the most useful aspect.

What needs improvement?

The site could load a bit faster. I notice when I'm in locations with internet that isn't as speedy (like when I'm tethering with my phone) it can lag a bit.

For how long have I used the solution?

I've used the solution for more than three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

I've never had to contact technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use other solutions previously.

How was the initial setup?

The setup is straightforward.

What about the implementation team?

I just had to log in.

What was our ROI?

I'm unsure of the ROI I've seen.

Which other solutions did I evaluate?

I did not evaluate other options. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
monday.com
January 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1849494 - PeerSpot reviewer
Sport Event Director at UCPA
User
A great platform with helpful organization capabilities and is great for driving projects
Pros and Cons
  • "Monday.com is the best platform for working with project organizations."
  • "We have difficulties playing with automation."

What is our primary use case?

We handle event projects. We are using Monday.com for driving our projects.

How has it helped my organization?

Monday.com is the best platform for working with project organizations.

What is most valuable?

The solution is so good.

What needs improvement?

We have difficulties playing with automation.

For how long have I used the solution?

It's a very good platform, We are using Monday.com for 25 workers. This is our third year on the solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1848348 - PeerSpot reviewer
Solid surface Fabricator at Mark Michaels
User
Customizable, keeps projects on track, and helps keep users organized
Pros and Cons
  • "I like being able to customize your views."
  • "I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk."

What is our primary use case?

We use the solution for managing lots of projects from multiple customers. 

How has it helped my organization?

Monday is extremely useful in so many ways by helping keep projects on track and organized. My favorite part is you can see who is leading in production and sales numbers. 

What is most valuable?

I like being able to customize your views and add what works best for you and you can always continue to learn and improve. 

What needs improvement?

I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk. It causes you to play catch-up and you cant keep your projects moving.

For how long have I used the solution?

I've used the solution for over a year. 

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to take advantage of all the tools offered and learn more and faster ways to complete projects.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1397925 - PeerSpot reviewer
COO at a computer software company with 51-200 employees
Real User
User-friendly and easy to set up but has issues surrounding automation capabilities
Pros and Cons
  • "The initial setup is very easy."
  • "Some of the automation is having some technical difficulties."

What is our primary use case?

The solution is generally used for tasks such as if you need business functions such as marketing, CRM, et cetera, that can be tracked. We use it with the Jira technical team.

What is most valuable?

The solution is extremely user-friendly.

The initial setup is very easy.

You do not have to be overly technical in order to use or set up the solution. 

The stability is very good.

What needs improvement?

Some of the automation is having some technical difficulties. They need to improve on that a bit. 

What do I think about the stability of the solution?

The stability of the solution is good. there are no bugs or glitches. It's reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We aren't scaling it too much right now. We're still in the initial stages in terms of using it. We may try to scale in the future. I'm not sure, however, if that will happen.

We have about 50 to 100 users on the solution currently. 

How are customer service and technical support?

I haven't really dealt with technical support, however, it's my understanding that my colleagues have. 

Which solution did I use previously and why did I switch?

We also use Jira, which is better for more technical tasks. However, monday.com is very good for more of the business side of things. 

How was the initial setup?

The initial setup is straightforward. It's not overly complex or difficult. It's definitely not an overly technical process. 

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?


I'd rate the solution at a six out of ten. For business processes, it's pretty good, however, for more technical tasks, it's not there yet.

I'd recommend the product to those looking to organize business processes, however, for more technical teams, I would advise that they go with Jira. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Sr. Advisory Consultant at a tech services company with 1,001-5,000 employees
Real User
Very intuitive with good collaborative functions; lacks ability to manage dependencies across tasks
Pros and Cons
  • "Has very good collaborative functions."
  • "Not a suitable solution for complex projects."

What is our primary use case?

I use this solution for project management, mainly for tracking tasks. I'm using the SaaS version and we are customers of Monday.com. I'm a senior advisory consultant. 

How has it helped my organization?

The solution is intuitive and it allows for better collaboration.

What is most valuable?

I think the sales aspect of this product and the collaborative functions have been most valuable.

What needs improvement?

This is a light solution so it's very good for small projects but when it comes to more complex projects and managing dependencies, I don't see the capabilities between tasks and more detailed resource management. The solution lacks the ability to manage dependencies across tasks. If you're dealing with a larger project, Microsoft Projects would be a better product than monday.com. In some ways, it's just too simple. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

It doesn't scale well for larger projects. We currently have 25 users in the company. The solution is not being used extensively, we're using it to monitor high-level timelines.

How was the initial setup?

I found the initial setup quite straightforward. You can spend half an hour on YouTube videos and you know it, so it's very intuitive and simple. It's a setup and go kind of solution. 

What other advice do I have?

I rate the solution seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
Real User
A scalable and stable solution which provides good security and ease-of-use
Pros and Cons
  • "The solution can be customized for individual projects and quite easy to use."
  • "In my initial exposure to the interface, I did not find it to be very user-friendly."

What is our primary use case?

I do not know which version we are currently using. I do not enquire about such information, as I am just the end-user. 

We use the solution to deliver all the tasks in the marketing team, of which I am a member, and we can monitor those that we we must finish within a week. We also do CRM tasks there. We use it to input the customers' database, so that we may have summary information on them, such as their status or who has just been on-boarded. 

What needs improvement?

In my initial exposure to the interface, I did not find it to be very user-friendly. 

For how long have I used the solution?

I have been using monday.com for a couple of months. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution can be customized for individual projects and quite easy to use. 

It is scalable, although this will vary with the cost. 

How are customer service and technical support?

I do not have experience with technical support. 

How was the initial setup?

The installation process is fine. One just need follow the process. There is no need to install an app. 

What's my experience with pricing, setup cost, and licensing?

The project manager would be responsible for any licensing fees. As an end-user, we just follow suit. 

What other advice do I have?

I consider the security to be good at the moment. 

The last time that we conducted a survey of the 90 people in our organization, it came out that more than 60 percent of them were making use of the solution. 

I would recommend the solution to other users. It is sufficiently good. Summary instructions are enough for a new person to use it with ease. 

I rate monday.com as a seven or eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Manager at a tech services company with 1-10 employees
Real User
Nicely streamlined with good features and an easy setup
Pros and Cons
  • "The solution is more of a streamlined Slack."
  • "The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."

What is our primary use case?

We primarily use the solution for project management. We use it as a system for our project managers and for our customers. They submit tickets, activities, and items that we have on the schedule.

What is most valuable?

The solution is more of a streamlined Slack.

The solution has a lot of essential features, I would say. 

We need to make a lot of reports and this solution allows us to do this easily.

What needs improvement?

It's hard to say if there are any features missing from the solution, as it already offers more than the others. In my experience, I would say it would be better if it could have a better user experience. It's a bit laggy and it's not immediately responsive. It would be great if they could improve a bit on the performance. Sometimes it takes a little while to upload items. You can have a lot of bugs.

The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous.

monday.com has a feature called notifications. Every time somebody updates one tag, your foreign tag appears as a notification. I wrote to them about having those notifications as a dashboard, so you are not having to go to the notifications center to look at all of the notifications.

Their dark mode is blue. It sometimes feels a little bit overwhelming with so much color in it, however, the light one is super bright. If I could pick one other thing to fix, I would tell them to adjust their dark mode to a bit of gray and not make it so blue.

For how long have I used the solution?

I've been using the solution for about eight months to one year. It hasn't been too long. We use the solution every day at this point.

What do I think about the stability of the solution?

The stability has been good. We haven't really had any issues in that respect.

What do I think about the scalability of the solution?

We haven't really tried to scale anything. Right now, we just have eight users on the product. We haven't really had the possibility of scaling in mind just yet. We're a small department.

How are customer service and technical support?

In terms of technical support, I would rate them at eight out of ten. They are good for the most part. However, sometimes they don't address your issues with the ticket. It feels like it's more general in terms of the assistance you get. They respond fast enough. They just need to personalize their answers a bit more and make sure their answers actually address the issues being presented.

Which solution did I use previously and why did I switch?

We just started using the product. We haven't used it before that, however, we have used other kinds of software before. This one was more complete and ready which is why we implemented it.

How was the initial setup?

The product is very easy to set up. The solution is right on their website and therefore you don't have to install anything. In terms of deploying it, they said it would be like no more than one hour, however, after signing up, we spent one week designing how we were going to use it. It was like more of the designing process that took us a bit longer than expected.

What other advice do I have?

We're just a customer. We don't have a business relationship with monday.com.

I believe we are using the enterprise version of the solution. It may be one or two levels above the standard solution.

The best advice I can give to others considering the solution is to really think about the structure early on. The solution really has a lot of tools and it's really easy to implement it. That said, you can end up having many ways to organize your projects. Therefore, the best advice is to have a real plan and structure before you're starting using it, otherwise, you may end up all over the place.

Overall, I would rate the solution nine out of ten. If it didn't have dashboard limitations, I would give it a perfect mark.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.