monday.com Reviews

We manage our mortgage company through Monday. We are all remote, so visibility for all our loans that are in process is absolutely critical to keeping us on task. This sends out trigger emails when things are updated and keeps track of our payroll (for example, when things have and have not been paid out). We even track leads here and store key data so we have one place to go in order to see key data for our client.

Everything is organized in such a way so that we don't miss critical dates, know who is up next in closing, and see what has and has not been paid out.

The automation makes this board amazing. I love that status updates move items from board to board.

I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board. I need something that encapsulates just key points and nothing else. We find that realtors want communication and visibility - that is hard when all you have to use is email.

I've used the solution for one year.

We primarily use the solution to maintain tickets and keep track of them.

It's improved our organization a lot. For example, now we see everything, and we have a clear view of statistics.

The tagging and notification features are great. All of it is perfect.

We would like to have less downtime as it happens now and then!

I've used the solution for one year or more.

The stability is perfect.

We can cope with challenges efficiently and maintain the solution well. 

Technical support is excellent. 

Positive

We did not previously use a different solution. 

The initial setup was so-so. 

The vendor team I would rate a ten out of ten. 

I'd advise users to start using it - it is the best.

We did not look into other options first.

I use this solution for project management, mainly for tracking tasks. I'm using the SaaS version and we are customers of Monday.com. I'm a senior advisory consultant. 

The solution is intuitive and it allows for better collaboration.

I think the sales aspect of this product and the collaborative functions have been most valuable.

This is a light solution so it's very good for small projects but when it comes to more complex projects and managing dependencies, I don't see the capabilities between tasks and more detailed resource management. The solution lacks the ability to manage dependencies across tasks. If you're dealing with a larger project, Microsoft Projects would be a better product than monday.com. In some ways, it's just too simple. 

The solution is stable. 

It doesn't scale well for larger projects. We currently have 25 users in the company. The solution is not being used extensively, we're using it to monitor high-level timelines.

I found the initial setup quite straightforward. You can spend half an hour on YouTube videos and you know it, so it's very intuitive and simple. It's a setup and go kind of solution. 

I rate the solution seven out of 10. 

The solution is generally used for tasks such as if you need business functions such as marketing, CRM, et cetera, that can be tracked. We use it with the Jira technical team.

The solution is extremely user-friendly.

The initial setup is very easy.

You do not have to be overly technical in order to use or set up the solution. 

The stability is very good.

Some of the automation is having some technical difficulties. They need to improve on that a bit. 

The stability of the solution is good. there are no bugs or glitches. It's reliable. It doesn't crash or freeze. 

We aren't scaling it too much right now. We're still in the initial stages in terms of using it. We may try to scale in the future. I'm not sure, however, if that will happen.

We have about 50 to 100 users on the solution currently. 

I haven't really dealt with technical support, however, it's my understanding that my colleagues have. 

We also use Jira, which is better for more technical tasks. However, monday.com is very good for more of the business side of things. 

The initial setup is straightforward. It's not overly complex or difficult. It's definitely not an overly technical process. 

I'd rate the solution at a six out of ten. For business processes, it's pretty good, however, for more technical tasks, it's not there yet.

I'd recommend the product to those looking to organize business processes, however, for more technical teams, I would advise that they go with Jira. 

We have a wide range of services that we provide from the reports that we write, Podcasts that we do, and webinars. 

We categorize each deliverable by categories, such as a research report or an infographic, or a video, or a podcast. We create a series of steps or deliverables, and we assign people to tasks within each project.

It's very granular. The good thing is that we had a lot of steps in the budget process, and in the development process. It allows you to be granular, and send each step.

They just did a reorganization of the solution. Before if you had one topic, you had to put everything you do under that topic, or under that umbrella. Now you can break things up by task. For instance, we were doing research summaries or infographics. Before, they were combined under one umbrella, and now, if you want to look them up individually, you can do that. It has been better since then.

It's not that great. It clutters your mailbox. Every time something becomes due and every time you have something due, you get an email. If you are working on several projects, you could get several reminders. For example, just today I was inundated with 15 emails reminding me, of different projects.

It's not necessarily things that are due right that minute, or you're not otherwise aware of.

While it keeps you organized, and you always have a place to look at, you can be overwhelmed. There is no way to disconnect yourself. It just appears automatically. If you have subscribed to something, you will be inundated with messages.

It's still fairly manual. If for example, I wanted to make a change such as a date, there are 10 steps to process, and if I change one, they all have to change but there is no way of doing that automatically.

We have to go and individually update each one. What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps. But, for example, there are at least 20 steps involved in producing a research summary for our research firm. If I change one step at one deadline at the start, I have to go through 19 steps and change the date manually for each one.

I have been working with monday.com for a little over a year.

We just updated to the latest version.

We are a fairly small firm and we use several different programs for project management, communication, and conferencing.

The price is reasonable for the number of users we have.

I would rate monday.com a seven out of ten.

I do not know which version we are currently using. I do not enquire about such information, as I am just the end-user. 

We use the solution to deliver all the tasks in the marketing team, of which I am a member, and we can monitor those that we we must finish within a week. We also do CRM tasks there. We use it to input the customers' database, so that we may have summary information on them, such as their status or who has just been on-boarded. 

In my initial exposure to the interface, I did not find it to be very user-friendly. 

I have been using monday.com for a couple of months. 

The solution is stable.

The solution can be customized for individual projects and quite easy to use. 

It is scalable, although this will vary with the cost. 

I do not have experience with technical support. 

The installation process is fine. One just need follow the process. There is no need to install an app. 

The project manager would be responsible for any licensing fees. As an end-user, we just follow suit. 

I consider the security to be good at the moment. 

The last time that we conducted a survey of the 90 people in our organization, it came out that more than 60 percent of them were making use of the solution. 

I would recommend the solution to other users. It is sufficiently good. Summary instructions are enough for a new person to use it with ease. 

I rate monday.com as a seven or eight out of ten. 

We primarily use the solution for project management. We use it as a system for our project managers and for our customers. They submit tickets, activities, and items that we have on the schedule.

The solution is more of a streamlined Slack.

The solution has a lot of essential features, I would say. 

We need to make a lot of reports and this solution allows us to do this easily.

It's hard to say if there are any features missing from the solution, as it already offers more than the others. In my experience, I would say it would be better if it could have a better user experience. It's a bit laggy and it's not immediately responsive. It would be great if they could improve a bit on the performance. Sometimes it takes a little while to upload items. You can have a lot of bugs.

The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous.

monday.com has a feature called notifications. Every time somebody updates one tag, your foreign tag appears as a notification. I wrote to them about having those notifications as a dashboard, so you are not having to go to the notifications center to look at all of the notifications.

Their dark mode is blue. It sometimes feels a little bit overwhelming with so much color in it, however, the light one is super bright. If I could pick one other thing to fix, I would tell them to adjust their dark mode to a bit of gray and not make it so blue.

I've been using the solution for about eight months to one year. It hasn't been too long. We use the solution every day at this point.

The stability has been good. We haven't really had any issues in that respect.

We haven't really tried to scale anything. Right now, we just have eight users on the product. We haven't really had the possibility of scaling in mind just yet. We're a small department.

In terms of technical support, I would rate them at eight out of ten. They are good for the most part. However, sometimes they don't address your issues with the ticket. It feels like it's more general in terms of the assistance you get. They respond fast enough. They just need to personalize their answers a bit more and make sure their answers actually address the issues being presented.

We just started using the product. We haven't used it before that, however, we have used other kinds of software before. This one was more complete and ready which is why we implemented it.

The product is very easy to set up. The solution is right on their website and therefore you don't have to install anything. In terms of deploying it, they said it would be like no more than one hour, however, after signing up, we spent one week designing how we were going to use it. It was like more of the designing process that took us a bit longer than expected.

We're just a customer. We don't have a business relationship with monday.com.

I believe we are using the enterprise version of the solution. It may be one or two levels above the standard solution.

The best advice I can give to others considering the solution is to really think about the structure early on. The solution really has a lot of tools and it's really easy to implement it. That said, you can end up having many ways to organize your projects. Therefore, the best advice is to have a real plan and structure before you're starting using it, otherwise, you may end up all over the place.

Overall, I would rate the solution nine out of ten. If it didn't have dashboard limitations, I would give it a perfect mark.

I am using it for sales.

The free version provides all the utilities that I need.

I have just started to use this solution, and there are no new features that I need at this time, but it could be more user-friendly.

I started using it a month ago.

It was easy.

I am using its free version.

I would rate it a six out of 10.