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reviewer1843167 - PeerSpot reviewer
Talent Partner at a tech services company with 51-200 employees
User
Apr 21, 2022
Great dashboards, helpful templates, and makes it easy to assign team members to tasks
Pros and Cons
  • "Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together."
  • "It would be nice to have more customization around the documents, such as different title headings, fonts, etc."

What is our primary use case?

I'm a part of our talent team, so we utilize Monday.com for scheduling candidate interviews, housing important information around our best practices, as well as housing data and metrics. 

We have also used it for process documentation, organizational documentation, and collaboration. 

We have utilized the forms feature for being able to collect information from team members, candidates, etc. We are a team of about 15, and it's been really nice being able to have one centralized area for us to work from.

How has it helped my organization?

Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together. It's much easier than having to use multiple platforms. We really appreciate the customizable nature of dashboards, and it's really been a game-changer when it does come to housing documentation on our team. 

Previously, we only used Google Drive, however, it was somewhat limiting since we really only used Google Docs. With Monday.com, we're able to have information stored in different formats, which is also helpful for different learning styles on our team.

What is most valuable?

My team has found the dashboards, subitems, assigning team members, and documents to be most valuable for what we do. 

We don't tend to use the templates that are included in Monday.com, however, it's really nice to have flexibility over how we house our information and are able to use the platform. 

The one piece that has been extremely useful is the form feature. My team has been able to use that to get candidate information and schedule interviews without as much of the back and forth through emails.

What needs improvement?

I honestly can't think of much off the top of my head—Monday.com has pretty much everything that my team would need to use on a day-to-day basis. Something that might be interesting to see in the future is having sub-items within sub-items so our team can be more granular with things. 

It would be nice to have more customization around the documents, such as different title headings, fonts, etc. Just having more we can do with creating documents so we don't have to switch between Monday.com and Google Docs would be great.

Buyer's Guide
monday.com
January 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,160 professionals have used our research since 2012.

For how long have I used the solution?

My team has been using Monday.com for over a year now.

Which solution did I use previously and why did I switch?

We did not use a different solution.

What's my experience with pricing, setup cost, and licensing?

It's worth the cost and it's honestly pretty user-friendly and easy to learn.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
User
Apr 21, 2022
Easy for management of multiple projects with automatic deadline reminders and helpful support
Pros and Cons
  • "With the work boards easy to convert to Gantt charts, valuable time is saved when preparing for project meetings."
  • "I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required."

What is our primary use case?

We use the solution to manage, oversee, and collate various projects within the telecom, security and IT sectors. The projects are of a great variety and contain many stages. I assign and delegate tasks to all project stakeholders inclusive of deadline dates. When managing multiple projects of no less than 15 at any one time, this software is great to get an overview of where you are and what deadlines are upcoming. With the work boards easy to convert to Gantt charts, this saves valuable time when preparing for project meetings

How has it helped my organization?

With setting up different users and tasks for each project stakeholder, when managing multiple projects the work overview board creates a clear list of what tasks are required from each stakeholder and when they are needed by. This is not only on the actual date. It is for future dates ahead as well. 

Since bringing in Monday.com and using this for all projects, all stakeholders know their roles and responsibilities - meaning that projects now run in a timely manner and are very rarely overrun. 

When working away from the office, the speech bubble for updates makes it easier to receive updates rather than via email. 

What is most valuable?

The fact we are able to set automatic deadline reminders means that we will never forget a task that could delay the project and break various project tolerances.

With the work boards easy to convert to Gantt charts, valuable time is saved when preparing for project meetings.

Extracting individual work boards to send to each client to give them an overview and update of the status of their project saves valuable time creating individual RAID Logs.

It's vital when you are managing multiple different projects at any one time. 

What needs improvement?

I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required. 

In addition, it would be good to have a signature field that clients could either sign via the app or email. This could be then utilized to sign off any jobs or acceptance once the project has been completed. 

We'd like software for all elements of project management including sign-off in one central place without the need for an additional subscription - that would be perfect. 

For how long have I used the solution?

I've used the solution for three years.

What do I think about the stability of the solution?

There have been a few outages, however, it is quickly fixed.

What do I think about the scalability of the solution?

Adding a signature field would fulfill my needs in terms of scale.

How are customer service and support?

The product offers excellent customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different solution.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I created and installed the solution myself.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive yet worth it. 

Which other solutions did I evaluate?

We did look at Smartsheet as well.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
January 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,160 professionals have used our research since 2012.
reviewer1843209 - PeerSpot reviewer
Managing Director at a real estate/law firm with 201-500 employees
User
Apr 21, 2022
Great for to-do lists and offers helpful project and after-sales management
Pros and Cons
  • "We use less paper thanks to this product."
  • "The speed of the loading process should be better."

What is our primary use case?

We primarily use the product for:

  • To-do lists
  • Project management
  • After-sales management

How has it helped my organization?

We use less paper thanks to this product.

What is most valuable?

The automation capabilities are great.

It allows us to build workflows between departments.

What needs improvement?

The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas.

We need fewer system outages.

We would like to be able to open Monday from a link directly in the open browser window without opening a new window - which takes too much time.

The speed of the loading process should be better.

For how long have I used the solution?

I've used the solution for three years.

What do I think about the stability of the solution?

The solution has recently been unstable.

What do I think about the scalability of the solution?

The large list loading time could be improved.

How are customer service and support?

I have no such experience with technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was done by myself.

What about the implementation team?

We had some help from our vendor, however, that was single questions and not a set-up training.

What was our ROI?

I've never calculated ROI since the alternative was a paper solution which we wanted to avoid at all costs.

What's my experience with pricing, setup cost, and licensing?

There is no cost per single user since licensing comes in various ranges of users.

Make sure your user numbers match the range, otherwise you will end up paying too much.

Which other solutions did I evaluate?

We also evaluated Trello.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1843221 - PeerSpot reviewer
Consultant at a tech vendor with 11-50 employees
User
Apr 21, 2022
Easy to use and administer with lots of different filters
Pros and Cons
  • "The handling and administration of Monday.com are manageable even for beginners."
  • "The export options are also not yet flexible and comprehensive enough."

What is our primary use case?

We use the solution mainly for project management. We use it as a system for our project managers and for our customers. This gives us, on the one hand, an overview on a high level across all projects, and, on the other hand, a detailed view of the specific project. 

As a result, each role in the team has an instant view of what's going on and what individual tasks are required. Thus, nothing is forgotten anymore and double work has been drastically reduced. The number of emails has also been reduced.

How has it helped my organization?

With Monday.com, in the area of project management, we have a daily updated overview of current and upcoming projects. Each individual can make their own focused contribution through the assignments and interaction options, such as commenting and tagging.

The direct involvement of the customer in ongoing project management is also possible. This can make communication more targeted and can speed up approval procedures. For this purpose, a sufficient guest function with permission setup is offered by Monday.com in some plans.

What is most valuable?

A maximum of insights can be generated from a single data set with the help of different views and connections to other data sets. The handling and administration of Monday.com are manageable even for beginners. The numerous different views and filters cover the typical use cases in the project management area. In combination with the dashboard, reporting to internal and external stakeholders is ensured. Other tools can also be integrated via the API, making Monday.com a core enterprise tool.

What needs improvement?

An important point of improvement is the subitems. These are essential in everyday project work and not every comparable tool has this function. However, the functions of the subitems are not yet developed enough. For example, they are not fully compatible with all automation. They are also still limited in the area of dashboards. However, further functions will likely be added here successively through regular updates.

The export options are also not yet flexible and comprehensive enough. Although some things have been done here, all too often you have to rework things after the export.

For how long have I used the solution?

We have been using Monday.com for about two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1668078 - PeerSpot reviewer
Director of Collaborative Delivery at a engineering company with 51-200 employees
Real User
Sep 19, 2021
Feature-rich, adapts well to different product environments, scales well, and is stable
Pros and Cons
  • "monday.com is easy to set up."
  • "They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference."

What is our primary use case?

We work in construction for an architectural firm. We do the design, and construction in an agile management system.

What is most valuable?

monday.com is easy to set up.

It is more user-friendly than others and it adapts well to different project delivery environments.

It really offers us all the tools that we need to cover the design and construction bases.

For how long have I used the solution?

I have been working with monday.com for a month, but I also worked with it two years ago, for six or seven months for a specific project.

What do I think about the stability of the solution?

monday.com appears to be stable. To date, we have not had any issues.

What do I think about the scalability of the solution?

monday.com is a scalable product.

How are customer service and technical support?

I have not contacted technical support. I have reached out to the marketing team and researched on Youtube. I am really impressed.

Which solution did I use previously and why did I switch?

I have worked with Asana, and have tested it on pretrials.

I have been working with Asana for three weeks. It was a bit more difficult for me to set up.

When I was trying to set it up, it was a bit more complicated, the screens were not as nice as the screens on Monday, and they are not as adaptable on monday.com. I put it aside.

In terms of pricing, Asana was the most expensive product of all.

Their free trial version doesn't give you many options, it does give you options, but not enough. There are just enough to get you interested. Once you decide on the options that you need, the price goes up quickly.

How was the initial setup?

The initial setup was very easy.

I viewed some tutorials on YouTube and the tutorials were very easy to find and well done.

I am recommending it to my owners because it was really easy to setup.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it is not the cheapest.

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

Fees are paid monthly per user.

What other advice do I have?

I would rate monday.com a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1537560 - PeerSpot reviewer
Senior Accountant at a financial services firm with 1-10 employees
Real User
Mar 23, 2021
Great for managing small projects, but communication can be difficult
Pros and Cons
  • "The value is that monday.com provides us with an overall picture of how much work a teammate has."
  • "Sometimes allocating between team members via the communication tool can be difficult."

What is our primary use case?

monday.com is a project management tool. 

Within our organization, there are 20 to 25 employees using this solution.

In our firm, different people have different roles, and sometimes we need to communicate. Some people are remote workers — some people are probably in Toronto, and other team members are in Vancouver. We use this tool to communicate. Our boss can follow a project and see how far along it is. He can talk to specific people if something is not going very well. 

We don't have to deal with maintenance as monday.com is on the cloud. 

What is most valuable?

The value is that monday.com provides us with an overall picture of how much work a teammate has, and for each team member, and how they're doing. I don't think it's an excellent tool to monitor how the team members are progressing, but it's a tool that can be used.

What needs improvement?

Sometimes allocating between team members via the communication tool can be difficult. If one team member is responsible for two or three things at the same time, from the dashboard, the boss can only see one. This could be related to a configuration issue, I am not sure. We tried to solve it, but we haven't succeeded. Whenever one person is in charge of two jobs at the same time for the same project, our boss has to ask again, and again.

For how long have I used the solution?

I have been using monday.com for two years. 

What do I think about the stability of the solution?

I think it's quite stable. It has only crashed one or two times — that's it. 

What do I think about the scalability of the solution?

Scalability-wise, I think it's good. Every time our team is all on monday.com, I don't see any kind of problems with the server being overloaded or anything like that. It's been working very well over the past two years.

How are customer service and support?

I think the technical support is okay. I've only had to talk to them once because my account froze. I contacted them and it was solved very quickly.

Which solution did I use previously and why did I switch?

We used the trial version — probably just for two weeks. My boss didn't like it so we switched to the premium version of monday.com.

How was the initial setup?

I was not involved in the initial setup. I am just an everyday user. 

What's my experience with pricing, setup cost, and licensing?

I wasn't involved with the licensing, but I believe it's negotiable. 

What other advice do I have?

If you're looking for a tool to manage simple projects, then this is a tool that can be used. Still, don't expect too much from the tool. I think the communication part is the most important part.

Overall, on a scale from one to ten, I would give monday.com a rating of seven.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1888008 - PeerSpot reviewer
Health Economist at a retailer with 501-1,000 employees
Real User
Jun 21, 2022
Excellent auto-notifications, search functionality, and filtering
Pros and Cons
  • "The stability is good."
  • "It would be great to be able to pull an activity report."

What is our primary use case?

We use the solution for our hiring tracker.

How has it helped my organization?

It helped us automate our hiring/onboarding process.

What is most valuable?

We like the traffic light system, the auto-notifications, the search function, and the filtering functionality.  

What needs improvement?

It would be great to be able to pull an activity report.

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

I haven't had to use technical support yet.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We primarily used Excel spreadsheets which offered less automation. 

How was the initial setup?

The initial setup was simple and easy to use with clear instructions.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

I don't know if we have seen any ROI.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852122 - PeerSpot reviewer
Project Excellence Consultant at a consultancy with 1-10 employees
User
May 5, 2022
Great chat functionality with helpful forms and templates
Pros and Cons
  • "I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally."
  • "I would love to be able to hide rows visibility. Currently, this is only available for columns."

What is our primary use case?

I am a project manager in a leadership consulting organization. My role includes managing our leadership development programs and keeping all stakeholders looped in and appraised of my progress. It is a fast-paced environment and Monday.com helps me stay on track with all my projects and tasks. 

I use the software to manage long term and short term projects, track project expenses and keep my account manager informed of my progress. I also invite key stakeholders as guests to the project plans. Monday.com makes it easy for me to maintain visibility into my progress.

How has it helped my organization?

Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders. 

When I have multiple projects that are long-term, Monday.com's automations help me remember when I have a task or item due. 

They have also helped me manage my stakeholders better. By inviting my stakeholders to my project plans, they are up to date on the progress. 

As a team, we use Monday.com to communicate, tag one another in updates, and ensure everyone is up to speed. We also use the software to track project expenses.

What is most valuable?

The automation has been helpful in allowing me to automate my projects. I also use the dashboard and Gantt views frequently to track data and to track my projects. 

I appreciate the chat function as well and use it to keep my project team members looped in to any project changes. 

I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally. 

Another feature I have begun using is the forms linked to Monday.com. I appreciate that I can capture the data and it automatically links to a board.

What needs improvement?

I would love to be able to hide rows visibility. Currently, this is only available for columns. 

An additional feature I am interested in is the reporting on the forms. I'd like to see options for report templates based on the Monday.com forms. I occasionally use Monday.com to generate survey responses, and want a cleaner report template to share with them. 

Other than that, I don't have any other ideas of areas that Monday.com could improve. They do a wonderful job!

For how long have I used the solution?

I've used the solution for 2.5 years.

Which solution did I use previously and why did I switch?

I did not use a different solution.

Which other solutions did I evaluate?

I was not part of the selection process.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.