monday.com Reviews

We primarily use the product for:

• To-do lists
• Project management
• After-sales management

We use less paper thanks to this product.

The automation capabilities are great.

It allows us to build workflows between departments.

The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas.

We need fewer system outages.

We would like to be able to open Monday from a link directly in the open browser window without opening a new window - which takes too much time.

The speed of the loading process should be better.

I've used the solution for three years.

The solution has recently been unstable.

The large list loading time could be improved.

I have no such experience with technical support.

Positive

We did not previously use a different solution.

The initial setup was done by myself.

We had some help from our vendor, however, that was single questions and not a set-up training.

I've never calculated ROI since the alternative was a paper solution which we wanted to avoid at all costs.

There is no cost per single user since licensing comes in various ranges of users.

Make sure your user numbers match the range, otherwise you will end up paying too much.

We also evaluated Trello.

We use the solution mainly for project management. We use it as a system for our project managers and for our customers. This gives us, on the one hand, an overview on a high level across all projects, and, on the other hand, a detailed view of the specific project. 

As a result, each role in the team has an instant view of what's going on and what individual tasks are required. Thus, nothing is forgotten anymore and double work has been drastically reduced. The number of emails has also been reduced.

With Monday.com, in the area of project management, we have a daily updated overview of current and upcoming projects. Each individual can make their own focused contribution through the assignments and interaction options, such as commenting and tagging.

The direct involvement of the customer in ongoing project management is also possible. This can make communication more targeted and can speed up approval procedures. For this purpose, a sufficient guest function with permission setup is offered by Monday.com in some plans.

A maximum of insights can be generated from a single data set with the help of different views and connections to other data sets. The handling and administration of Monday.com are manageable even for beginners. The numerous different views and filters cover the typical use cases in the project management area. In combination with the dashboard, reporting to internal and external stakeholders is ensured. Other tools can also be integrated via the API, making Monday.com a core enterprise tool.

An important point of improvement is the subitems. These are essential in everyday project work and not every comparable tool has this function. However, the functions of the subitems are not yet developed enough. For example, they are not fully compatible with all automation. They are also still limited in the area of dashboards. However, further functions will likely be added here successively through regular updates.

The export options are also not yet flexible and comprehensive enough. Although some things have been done here, all too often you have to rework things after the export.

We have been using Monday.com for about two years.

We work in construction for an architectural firm. We do the design, and construction in an agile management system.

monday.com is easy to set up.

It is more user-friendly than others and it adapts well to different project delivery environments.

It really offers us all the tools that we need to cover the design and construction bases.

I have been working with monday.com for a month, but I also worked with it two years ago, for six or seven months for a specific project.

monday.com appears to be stable. To date, we have not had any issues.

monday.com is a scalable product.

I have not contacted technical support. I have reached out to the marketing team and researched on Youtube. I am really impressed.

I have worked with Asana, and have tested it on pretrials.

I have been working with Asana for three weeks. It was a bit more difficult for me to set up.

When I was trying to set it up, it was a bit more complicated, the screens were not as nice as the screens on Monday, and they are not as adaptable on monday.com. I put it aside.

In terms of pricing, Asana was the most expensive product of all.

Their free trial version doesn't give you many options, it does give you options, but not enough. There are just enough to get you interested. Once you decide on the options that you need, the price goes up quickly.

The initial setup was very easy.

I viewed some tutorials on YouTube and the tutorials were very easy to find and well done.

I am recommending it to my owners because it was really easy to setup.

In terms of pricing, it is not the cheapest.

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

Fees are paid monthly per user.

I would rate monday.com a nine out of ten.

monday.com is a project management tool. 

Within our organization, there are 20 to 25 employees using this solution.

In our firm, different people have different roles, and sometimes we need to communicate. Some people are remote workers — some people are probably in Toronto, and other team members are in Vancouver. We use this tool to communicate. Our boss can follow a project and see how far along it is. He can talk to specific people if something is not going very well. 

We don't have to deal with maintenance as monday.com is on the cloud. 

The value is that monday.com provides us with an overall picture of how much work a teammate has, and for each team member, and how they're doing. I don't think it's an excellent tool to monitor how the team members are progressing, but it's a tool that can be used.

Sometimes allocating between team members via the communication tool can be difficult. If one team member is responsible for two or three things at the same time, from the dashboard, the boss can only see one. This could be related to a configuration issue, I am not sure. We tried to solve it, but we haven't succeeded. Whenever one person is in charge of two jobs at the same time for the same project, our boss has to ask again, and again.

I have been using monday.com for two years. 

I think it's quite stable. It has only crashed one or two times — that's it. 

Scalability-wise, I think it's good. Every time our team is all on monday.com, I don't see any kind of problems with the server being overloaded or anything like that. It's been working very well over the past two years.

I think the technical support is okay. I've only had to talk to them once because my account froze. I contacted them and it was solved very quickly.

We used the trial version — probably just for two weeks. My boss didn't like it so we switched to the premium version of monday.com.

I was not involved in the initial setup. I am just an everyday user. 

I wasn't involved with the licensing, but I believe it's negotiable. 

If you're looking for a tool to manage simple projects, then this is a tool that can be used. Still, don't expect too much from the tool. I think the communication part is the most important part.

Overall, on a scale from one to ten, I would give monday.com a rating of seven.

We use the solution for our hiring tracker.

It helped us automate our hiring/onboarding process.

We like the traffic light system, the auto-notifications, the search function, and the filtering functionality.  

It would be great to be able to pull an activity report.

I've used the solution for one year.

The stability is good.

The scalability is good.

I haven't had to use technical support yet.

Positive

We primarily used Excel spreadsheets which offered less automation. 

The initial setup was simple and easy to use with clear instructions.

We handled the implementation in-house.

I don't know if we have seen any ROI.

We did not evaluate other options. 

I am a project manager in a leadership consulting organization. My role includes managing our leadership development programs and keeping all stakeholders looped in and appraised of my progress. It is a fast-paced environment and Monday.com helps me stay on track with all my projects and tasks. 

I use the software to manage long term and short term projects, track project expenses and keep my account manager informed of my progress. I also invite key stakeholders as guests to the project plans. Monday.com makes it easy for me to maintain visibility into my progress.

Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders. 

When I have multiple projects that are long-term, Monday.com's automations help me remember when I have a task or item due. 

They have also helped me manage my stakeholders better. By inviting my stakeholders to my project plans, they are up to date on the progress. 

As a team, we use Monday.com to communicate, tag one another in updates, and ensure everyone is up to speed. We also use the software to track project expenses.

The automation has been helpful in allowing me to automate my projects. I also use the dashboard and Gantt views frequently to track data and to track my projects. 

I appreciate the chat function as well and use it to keep my project team members looped in to any project changes. 

I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally. 

Another feature I have begun using is the forms linked to Monday.com. I appreciate that I can capture the data and it automatically links to a board.

I would love to be able to hide rows visibility. Currently, this is only available for columns. 

An additional feature I am interested in is the reporting on the forms. I'd like to see options for report templates based on the Monday.com forms. I occasionally use Monday.com to generate survey responses, and want a cleaner report template to share with them. 

Other than that, I don't have any other ideas of areas that Monday.com could improve. They do a wonderful job!

I've used the solution for 2.5 years.

I did not use a different solution.

I was not part of the selection process.

I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.

As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.

Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.

The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.

The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.

Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.

Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.

The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.

Integrations with most of the commonly used applications are a huge point in favor as well.

The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.

The split view is not available in the iPad app, complicating the workflow designed when on the move.

A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.

A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.

I've used the solution for four years.

The stability is great.

The scalability is great.

We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.

The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.

Yes, we did evaluate other options, however, I don't remember which ones.

We use the solution for project management across the different functions of our marketing team. It's also used as a content and social planner.

The product helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

It's a great place to float new ideas. We find it great for archiving. If something comes up, we can reference archived tasks. 

The automation is great. 

It helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

The different views are huge for us and each member of our team has found a view that helps them quickly see and action the tasks ahead. Not everyone has the same preference for visuals to keep organized. 

The integration with socials would be really powerful, however, we haven’t had a chance to get into that yet. 

This may be out of scope for Monday, however, it would be cool to have an asset management side of things. It may already be in existence and I just don’t realize it. 

Opening up a task and adding content/updates could be a little more organized visually. 

We've used the solution for about two years.