monday.com Reviews

I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.

As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.

Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.

The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.

The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.

Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.

Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.

The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.

Integrations with most of the commonly used applications are a huge point in favor as well.

The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.

The split view is not available in the iPad app, complicating the workflow designed when on the move.

A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.

A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.

I've used the solution for four years.

The stability is great.

The scalability is great.

We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.

The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.

Yes, we did evaluate other options, however, I don't remember which ones.

We primarily use the solution for project scheduling.

The solution has provided an online database for project organization.

The most valuable aspect is tagging certain employees for certain tasks.

We would like to see better Microsoft Outlook integration. 

I've used the solution for four years.

We also used to use Excel. This is much more user-friendly.

It should be priced for 20 employees or less.

We did not evaluate other options. 

We primarily use the solution to maintain tickets and keep track of them.

It's improved our organization a lot. For example, now we see everything, and we have a clear view of statistics.

The tagging and notification features are great. All of it is perfect.

We would like to have less downtime as it happens now and then!

I've used the solution for one year or more.

The stability is perfect.

We can cope with challenges efficiently and maintain the solution well. 

Technical support is excellent. 

Positive

We did not previously use a different solution. 

The initial setup was so-so. 

The vendor team I would rate a ten out of ten. 

I'd advise users to start using it - it is the best.

We did not look into other options first.

We primarily use the solution for project management.

The product has provided our organization with improved efficiency.

The global search is the solution's most valuable aspect.

The initial setup is straightforward. 

The product is very scalable.

The solution is stable. The performance is great.

Technical support has been helpful.

The solution is very flexible.

The pricing is excellent. They make it very affordable.

The user administration needs to be improved. The user admin module could be more accessible.

We've been using the solution for two years. It's been a while.

We've had a positive experience with the stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability has been excellent. If we want to expand it, we can do so. It's easy.

We're up to 75 users and they include project managers, a project stakeholder team, and project team members.

We use the product extensively. However, I'm not sure if we plan to increase usage, as I'm not sure if we plan to increase users.

The technical support is excellent. They are helpful and responsive. We're very satisfied with the help they provide to us.

We moved right into Monday. It's my understanding that we didn't previously use another solution.

The initial setup isn't overly complex or difficult. It's very straightforward and quite simple.

The entire setup only takes a few hours. Deployment is fast.

The product doesn't require a lot of maintenance. It takes less than one person to manage it.

We handled the solution completely in-house. We didn't need to hire an integrator or consultant to assist us.

The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.

There aren't any extras that you need to pay for.

We are a customer and an end-user. We don't have a business relationship with Monday.com.

We're using the latest version of the solution.

While it is deployed on the cloud, I'm not sure which cloud service we are using.

I'd advise those considering the solution to first run a pilot project first to try it out and get to know it.

Overall, I would rate the solution at a nine out of ten.

monday.com is a project management tool. 

Within our organization, there are 20 to 25 employees using this solution.

In our firm, different people have different roles, and sometimes we need to communicate. Some people are remote workers — some people are probably in Toronto, and other team members are in Vancouver. We use this tool to communicate. Our boss can follow a project and see how far along it is. He can talk to specific people if something is not going very well. 

We don't have to deal with maintenance as monday.com is on the cloud. 

The value is that monday.com provides us with an overall picture of how much work a teammate has, and for each team member, and how they're doing. I don't think it's an excellent tool to monitor how the team members are progressing, but it's a tool that can be used.

Sometimes allocating between team members via the communication tool can be difficult. If one team member is responsible for two or three things at the same time, from the dashboard, the boss can only see one. This could be related to a configuration issue, I am not sure. We tried to solve it, but we haven't succeeded. Whenever one person is in charge of two jobs at the same time for the same project, our boss has to ask again, and again.

I have been using monday.com for two years. 

I think it's quite stable. It has only crashed one or two times — that's it. 

Scalability-wise, I think it's good. Every time our team is all on monday.com, I don't see any kind of problems with the server being overloaded or anything like that. It's been working very well over the past two years.

I think the technical support is okay. I've only had to talk to them once because my account froze. I contacted them and it was solved very quickly.

We used the trial version — probably just for two weeks. My boss didn't like it so we switched to the premium version of monday.com.

I was not involved in the initial setup. I am just an everyday user. 

I wasn't involved with the licensing, but I believe it's negotiable. 

If you're looking for a tool to manage simple projects, then this is a tool that can be used. Still, don't expect too much from the tool. I think the communication part is the most important part.

Overall, on a scale from one to ten, I would give monday.com a rating of seven.

We are a marketing agency and primarily use Monday.com for resource scheduling. We also use it for Project Management on bigger projects, timelines, finance progress, database, social media planning, and scheduling.

We've been able to centralize a lot of moving parts on a digital platform that was reached by everyone in real-time (even third-party resources that weren't in the office). Having the platform since 2018 gave us a couple of years before the pandemic to really get it working and definitely was helpful having when everyone was working remotely.  

We love the live updates in real-time for all parties. It is visually intuitive which helps when working with clients that have less marketing and project management knowledge.  

One item we feel we is missing is more board templates that would allow us to work within the agile methodology. 

We've used the solution since February 2018 (over four years ago).

We didn't previously use a different solution.

We did evaluate other options. I can't remember all of them, however, Asana was definitely one of them. 

We manage our mortgage company through Monday. We are all remote, so visibility for all our loans that are in process is absolutely critical to keeping us on task. This sends out trigger emails when things are updated and keeps track of our payroll (for example, when things have and have not been paid out). We even track leads here and store key data so we have one place to go in order to see key data for our client.

Everything is organized in such a way so that we don't miss critical dates, know who is up next in closing, and see what has and has not been paid out.

The automation makes this board amazing. I love that status updates move items from board to board.

I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board. I need something that encapsulates just key points and nothing else. We find that realtors want communication and visibility - that is hard when all you have to use is email.

I've used the solution for one year.

We have a wide range of services that we provide from the reports that we write, Podcasts that we do, and webinars. 

We categorize each deliverable by categories, such as a research report or an infographic, or a video, or a podcast. We create a series of steps or deliverables, and we assign people to tasks within each project.

It's very granular. The good thing is that we had a lot of steps in the budget process, and in the development process. It allows you to be granular, and send each step.

They just did a reorganization of the solution. Before if you had one topic, you had to put everything you do under that topic, or under that umbrella. Now you can break things up by task. For instance, we were doing research summaries or infographics. Before, they were combined under one umbrella, and now, if you want to look them up individually, you can do that. It has been better since then.

It's not that great. It clutters your mailbox. Every time something becomes due and every time you have something due, you get an email. If you are working on several projects, you could get several reminders. For example, just today I was inundated with 15 emails reminding me, of different projects.

It's not necessarily things that are due right that minute, or you're not otherwise aware of.

While it keeps you organized, and you always have a place to look at, you can be overwhelmed. There is no way to disconnect yourself. It just appears automatically. If you have subscribed to something, you will be inundated with messages.

It's still fairly manual. If for example, I wanted to make a change such as a date, there are 10 steps to process, and if I change one, they all have to change but there is no way of doing that automatically.

We have to go and individually update each one. What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps. But, for example, there are at least 20 steps involved in producing a research summary for our research firm. If I change one step at one deadline at the start, I have to go through 19 steps and change the date manually for each one.

I have been working with monday.com for a little over a year.

We just updated to the latest version.

We are a fairly small firm and we use several different programs for project management, communication, and conferencing.

The price is reasonable for the number of users we have.

I would rate monday.com a seven out of ten.