We are a small startup media company with a lot going on. As we grew, disorganization became a serious problem. I turned to Monday, which has allowed us to work and flow as a growing team. It has also provided a concrete organizational basis for how we run our day-to-day.
Director Of Brand Partnership at Flylords LLC
Easy to set up with excellent automations and sharable boards
Pros and Cons
- "The automations are fantastic for rewarding progress."
- "While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us."
What is our primary use case?
How has it helped my organization?
It’s all about organization and communication. Monday has a million different features, so we can organize how we want, not how we’re told to. This has led to more creative problem solving when it comes to growth and has greatly improved client rapport and retention.
What is most valuable?
The automations are fantastic for rewarding progress. I also really enjoy the ability to tag coworkers in projects instead of emailing them or using Slack. Also, the shareable boards have been a game-changer with clients. The automations are fantastic for rewarding progress.
What needs improvement?
While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us. It’s hard to not know what the client sees and that makes us look a little unorganized. They can also be a little buggy sometimes.
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monday.com
November 2024
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For how long have I used the solution?
I've used the solution for one year.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The product is very scalable.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We handled the initial setup in-house.
What was our ROI?
Our ROI is high
What's my experience with pricing, setup cost, and licensing?
The solution is somewhat expensive.
Which other solutions did I evaluate?
We did not evaluate other options.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Luxury Marketing Manager at Harry Norman, Realtors
Flexible views, great automation, and helps with communication
Pros and Cons
- "The automation is great."
- "Opening up a task and adding content/updates could be a little more organized visually."
What is our primary use case?
We use the solution for project management across the different functions of our marketing team. It's also used as a content and social planner.
How has it helped my organization?
The product helps keep responsibility and accountability clearly communicated, and helps stay on deadlines.
It's a great place to float new ideas. We find it great for archiving. If something comes up, we can reference archived tasks.
The automation is great.
It helps keep responsibility and accountability clearly communicated, and helps stay on deadlines.
What is most valuable?
The different views are huge for us and each member of our team has found a view that helps them quickly see and action the tasks ahead. Not everyone has the same preference for visuals to keep organized.
The integration with socials would be really powerful, however, we haven’t had a chance to get into that yet.
What needs improvement?
This may be out of scope for Monday, however, it would be cool to have an asset management side of things. It may already be in existence and I just don’t realize it.
Opening up a task and adding content/updates could be a little more organized visually.
For how long have I used the solution?
We've used the solution for about two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
monday.com
November 2024
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Sport Event Director at UCPA
A great platform with helpful organization capabilities and is great for driving projects
Pros and Cons
- "Monday.com is the best platform for working with project organizations."
- "We have difficulties playing with automation."
What is our primary use case?
We handle event projects. We are using Monday.com for driving our projects.
How has it helped my organization?
Monday.com is the best platform for working with project organizations.
What is most valuable?
The solution is so good.
What needs improvement?
We have difficulties playing with automation.
For how long have I used the solution?
It's a very good platform, We are using Monday.com for 25 workers. This is our third year on the solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Account Director at Pontoon8
Visually intuitive with great live updates and excellent for resource scheduling
Pros and Cons
- "We love the live updates in real-time for all parties."
- "One item we feel we is missing is more board templates that would allow us to work within the agile methodology."
What is our primary use case?
We are a marketing agency and primarily use Monday.com for resource scheduling. We also use it for Project Management on bigger projects, timelines, finance progress, database, social media planning, and scheduling.
How has it helped my organization?
We've been able to centralize a lot of moving parts on a digital platform that was reached by everyone in real-time (even third-party resources that weren't in the office). Having the platform since 2018 gave us a couple of years before the pandemic to really get it working and definitely was helpful having when everyone was working remotely.
What is most valuable?
We love the live updates in real-time for all parties. It is visually intuitive which helps when working with clients that have less marketing and project management knowledge.
What needs improvement?
One item we feel we is missing is more board templates that would allow us to work within the agile methodology.
For how long have I used the solution?
We've used the solution since February 2018 (over four years ago).
Which solution did I use previously and why did I switch?
We didn't previously use a different solution.
Which other solutions did I evaluate?
We did evaluate other options. I can't remember all of them, however, Asana was definitely one of them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal at The RBA Group
Great project organization, helpful tagging, and perfect for scheduling
Pros and Cons
- "The most valuable aspect is tagging certain employees for certain tasks."
- "We would like to see better Microsoft Outlook integration."
What is our primary use case?
We primarily use the solution for project scheduling.
How has it helped my organization?
The solution has provided an online database for project organization.
What is most valuable?
The most valuable aspect is tagging certain employees for certain tasks.
What needs improvement?
We would like to see better Microsoft Outlook integration.
For how long have I used the solution?
I've used the solution for four years.
Which solution did I use previously and why did I switch?
We also used to use Excel. This is much more user-friendly.
What's my experience with pricing, setup cost, and licensing?
It should be priced for 20 employees or less.
Which other solutions did I evaluate?
We did not evaluate other options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Editor at Distractify
Great for archiving, helps with work more efficiency, and has useful status tagging capabilities
Pros and Cons
- "Marking the status of deliverables is the most useful aspect."
- "The site could load a bit faster."
What is our primary use case?
We primarily use the solution for work, looking at the list of available articles to write, making progress, and the status of deliverables/articles.
How has it helped my organization?
It has helped to archive the amount of work completed and have our editorial team work more efficiently.
What is most valuable?
Marking the status of deliverables is the most useful aspect.
What needs improvement?
The site could load a bit faster. I notice when I'm in locations with internet that isn't as speedy (like when I'm tethering with my phone) it can lag a bit.
For how long have I used the solution?
I've used the solution for more than three years.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
The scalability is very good.
How are customer service and support?
I've never had to contact technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use other solutions previously.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
I just had to log in.
What was our ROI?
I'm unsure of the ROI I've seen.
Which other solutions did I evaluate?
I did not evaluate other options.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer:
Solid surface Fabricator at Mark Michaels
Customizable, keeps projects on track, and helps keep users organized
Pros and Cons
- "I like being able to customize your views."
- "I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk."
What is our primary use case?
We use the solution for managing lots of projects from multiple customers.
How has it helped my organization?
Monday is extremely useful in so many ways by helping keep projects on track and organized. My favorite part is you can see who is leading in production and sales numbers.
What is most valuable?
I like being able to customize your views and add what works best for you and you can always continue to learn and improve.
What needs improvement?
I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk. It causes you to play catch-up and you cant keep your projects moving.
For how long have I used the solution?
I've used the solution for over a year.
What's my experience with pricing, setup cost, and licensing?
I'd advise new users to take advantage of all the tools offered and learn more and faster ways to complete projects.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at Data Keeper
Customizable with good integrations and helpful status views
Pros and Cons
- "The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage."
- "The iPad version of Monday.com doesn't have the same functionality."
What is our primary use case?
I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.
As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.
Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.
How has it helped my organization?
The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.
The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.
Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.
What is most valuable?
Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.
The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.
Integrations with most of the commonly used applications are a huge point in favor as well.
What needs improvement?
The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.
The split view is not available in the iPad app, complicating the workflow designed when on the move.
A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.
A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is great.
What do I think about the scalability of the solution?
The scalability is great.
Which solution did I use previously and why did I switch?
We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.
What's my experience with pricing, setup cost, and licensing?
The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.
Which other solutions did I evaluate?
Yes, we did evaluate other options, however, I don't remember which ones.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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