monday.com Reviews

We use Monday.com as a communications solution for our different teams to effectively have individual ownership of completing assigned weekly, monthly, and quarterly tasks and projects. 

Our teams using Monday.com consists of the following: sales, management, operations/administrative, production, and more. 

I have a shared workspace with my co-music director, assistant music director, and SDR, (we'll be onboarding another SDR and assistant music director soon) where we convene weekly via meetings, take notes, then post our weekly directives with deadlines in our main workspace. 

The tiered top-down organization of teams > groups > projects > individually assigned tasks and accountability is remarkable. 

Tagging people is super easy with "pulses" that can show up in an inbox, as a direct email, as notifications on desktops and devices, of which I use multiple devices and it's great on all of them. The interaction between different company departments is seamless and our departments contribute information to each other on a minute-by-minute and hourly basis. 

The software is designed in such a way that any company can form fit it to handle complex workflow. 

I love that Monday.com has boards that can change with a click from a list, to a calendar, to a form that you can send and collect data, etc. 

Each board is malleable even if you've been using it for a long time. Redesigning and keeping your data is pretty easy. The output of information to spreadsheets is quite simple. 

There are so many other features that I haven't even tapped into, however, I sometimes look for features and there is always some kind of plug-in that Monday.com has at the ready. There are so many support options to make sure your workspace is precisely what you need to have to improve your own job's efficiency.

I'm very satisfied and don't have much to say regarding immediate improvement feedback. If it doesn't exist, perhaps there could be a simplified view of all personal tasks that haven't yet been completed. 

"My Work" is a board that is supposed to take care of this. I find that I sometimes have used the "status" column has input values other than done, working on it, etc., which conflicts with this bigger picture, and over the years is building up in a way that looks daunting as I'm not sure how to go back and mark it another way, so I skip it. This could be my own user malfunction. 

Generally, I'm quite happy with the software. 

I've been using monday.com since June of 2020. I love it. 

Monday.com seems quite stable. From June of 2020 until today, 4/20/22, I have only experienced the software being "down" maybe two times for development. It seems very stable to me even as we feed it a lot of info.

The scalability is huge. We started small and have grown to well-designed boards. We've grown to seven workspaces that I know about. Each workspace has pretty deep departmental personalities. 

I feel that customer service has probably been pretty strong. I have never heard any grumbling from our team members regarding the usability of Monday.com or challenges in figuring out how to use it. 

Positive

We mostly used Google Docs in the past for company organizing. We still do, however, we switched to Monday.com as it is way more comprehensive for project management. 

The initial set up was slightly clumsy for us, however, those growing pains faded pretty quickly once the software became familiar. 

We have many team members who are adept at setting up boards and groups efficiently now. 

The initial complexity was simply getting familiar with the depth of the software, however, it was pretty intuitive and set up well to self-educate (including "help" and online tutorials, etc.).

I don't know if we had outside assistance or not.

I don't know the price, however, we use this software every day constantly, so the return is certainly worth it. 

I'm only a user of the software; I'm not privy to the costs and licensing.

I didn't choose Monday.com. I do not know if other options were in the running. 

I received an email tonight from a person at another company who noticed that we shared a Monday.com query form to complete. She reached out to me directly via email to ask how I like Monday.com. I gave a great review to her and told her to reach out if she has questions. 

We primarily use the product for:

• To-do lists
• Project management
• After-sales management

We use less paper thanks to this product.

The automation capabilities are great.

It allows us to build workflows between departments.

The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas.

We need fewer system outages.

We would like to be able to open Monday from a link directly in the open browser window without opening a new window - which takes too much time.

The speed of the loading process should be better.

I've used the solution for three years.

The solution has recently been unstable.

The large list loading time could be improved.

I have no such experience with technical support.

Positive

We did not previously use a different solution.

The initial setup was done by myself.

We had some help from our vendor, however, that was single questions and not a set-up training.

I've never calculated ROI since the alternative was a paper solution which we wanted to avoid at all costs.

There is no cost per single user since licensing comes in various ranges of users.

Make sure your user numbers match the range, otherwise you will end up paying too much.

We also evaluated Trello.

We are using Monday.com to manage our projects and tasks. It gives us more ways to handle and see the overview of the projects/tasks. It helps us to track each task assigned to my colleagues. 

We also can depend on Monday.com because we have all our needs on it. Before we used to have to send files via email or USB. Now we have Monday.com and we can all share our data and information via the app. 

We are also using Monday.com to reach our deadlines and accomplish everything on time without any delay.

We improved a lot. We are now organized in all of our tasks and schedules. It helps us to be more professional in our work. Every task will be monitored well. Our bosses can now see all our tasks without asking us personally. By use of Monday.com, we can track the tasks and projects we are assigned and we are able to accomplish every single task on time. 

We really enjoy using Monday.com now. It helps us as a company to really get organized and manage all our workloads by using only one single app.

The date, timeline, and task management features are great. They are really useful to track every project we made and we are able to work on time without any delay. 

We are using the date to put the deadline date of each task we are assigned to. 

We use timeline to keep us on track of how many hours or days we need to accomplish tasks or a project. 

Task management helps us to easily manage our time and tasks and keep us up to date on all the tasks they assigned to us. Also, the sub-item functions also help us to dissect each task that we have. 

The Graphic User Interface (GUI) needs improvement. Sometimes it is hard to manage the GUI of the Monday.com. We are getting confused about the menus, and other functionalities as well. 

For the 3rd party apps, it would be perfect if we will have a connection for some 3rd party apps like Facebook Ads or Google Ads. Something to help us manage these apps on Monday.com will be perfectly awesome. Also, they need to add a function where we can save a template of a group. We are always duplicating a group and we don't want to include any updates and comments.

I've been using this software for two years.

The stability is very impressive and our files are secured 100%.

The solution is the perfect fit for our work related needs. 

We haven't talked to the customer service and support. You just need to learn and get used to using this tool and you will be fine.

Positive

This is the first solution we used. 

The setup is complex but not too complex. 

We implemented the solution in-house.

We've seen ROI in self gained and self-improvement KPIs. It helps us to work efficiently and well.

I'd advise users it's better to use the standard package first to check it out if it's for first-time use. You can always upgrade to an enterprise package, which will give you more services.

We also looked at Zoho solutions.

This is the best task/CRM solution we ever had. It's the best tool for any startup company to get used to it. It is 100000% not a waste of money.

We use the solution mainly for project management. We use it as a system for our project managers and for our customers. This gives us, on the one hand, an overview on a high level across all projects, and, on the other hand, a detailed view of the specific project. 

As a result, each role in the team has an instant view of what's going on and what individual tasks are required. Thus, nothing is forgotten anymore and double work has been drastically reduced. The number of emails has also been reduced.

With Monday.com, in the area of project management, we have a daily updated overview of current and upcoming projects. Each individual can make their own focused contribution through the assignments and interaction options, such as commenting and tagging.

The direct involvement of the customer in ongoing project management is also possible. This can make communication more targeted and can speed up approval procedures. For this purpose, a sufficient guest function with permission setup is offered by Monday.com in some plans.

A maximum of insights can be generated from a single data set with the help of different views and connections to other data sets. The handling and administration of Monday.com are manageable even for beginners. The numerous different views and filters cover the typical use cases in the project management area. In combination with the dashboard, reporting to internal and external stakeholders is ensured. Other tools can also be integrated via the API, making Monday.com a core enterprise tool.

An important point of improvement is the subitems. These are essential in everyday project work and not every comparable tool has this function. However, the functions of the subitems are not yet developed enough. For example, they are not fully compatible with all automation. They are also still limited in the area of dashboards. However, further functions will likely be added here successively through regular updates.

The export options are also not yet flexible and comprehensive enough. Although some things have been done here, all too often you have to rework things after the export.

We have been using Monday.com for about two years.

Our use case is tracking tasks within a project.

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

I have been using monday.com for a couple of years probably. 

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

The initial setup was pretty straightforward.

We deployed in-house. Deployment took about 20 minutes. 

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.

The product is used for tracking customer success activities and daily interactions with customers. We're using dashboard views to analyse data gathered on the boards and track due dates for customer engagements. It's helpful for product release planning and sharing updates with team members as well as onboarding project management. 

The primary use case, however, is tracking customer engagements and reporting to higher management. We also use Monday.com for managing training activities for new joiners. We have close to ten workspaces with five boards on average.  

Monday.com helps my organization track the pulse of our customers and gives a 360-degree view of our users to everyone in the organization. It has helped us in tracking customer engagements and reporting to higher management. 

We also use Monday.com to efficiently onboard new users and give them access to all the training material needed for communicating with the customers. We have close to ten workspaces with five boards on average.

The analytics view is very powerful with Gantt charts and multiple chart visualizations. The integration capabilities to bring in data from external sources like Gmail, Zoho, and HubSpot. Even connecting to Google Sheets is very helpful. 

Prior to Monday.com, all requests were sent by email, making it difficult to keep track of the workload. With Monday.com, all team members can view what's in the project file and know where each project job is in the process. 

I really enjoy the customizing features that Monday.com provides; we have a number of clients that want a tailored experience to make things simpler for both us and them. Monday.com has so many excellent features, however, if I had to select one, it would be the organization.

Monday.com also facilitates internal and external collaboration. The time management and cross-team functionality are fantastic.

Managing project status and product development may be quite difficult unless you have a project manager. 

I've used the solution for two years.

The ROI that my team and I obtained from Monday.com covers the cost and then some; we've been able to raise internal efficiency and improve the overall capabilities of corporate operations. This has enabled us to work in a more organized and effective manner, allowing us to finish more tasks and increase our productivity bonus.

I use Monday in my work. I work for a Marketing and Advertising Agency. 

We are a 20-member team. Monday is really useful. The best thing (recently added) is that you can see everything that is asigned to you and keep track on what's on your plate. 

As a small team with a variety of roles (like designers, code developers, writers, social media managers, and consultants) it is really useful to keep everybody up to date.

There is a way you can share a board with clients so they can see in real time how is the project running.

The app is great too. You can work even if you do not have your computer near.

When I joined the company, they already used Monday, however, compared with other tools that I've used in other companies, this is superior. 

Monday allows for remote work perfectly. You can see the contributions made by others. You can get notified every time something has been updated.

Monday is a great way to have history and a backup for all the work done. Other tools are just like live chats, however, Monday keeps track of everything. 

You can have different roles for every person in your team. 

The productivity tool is one of my favorite aspects. You can even track the time it takes you to complete a task.

The productivity tool is great, as is task dependency.

You can create specific groups on your boards and give them color codes. This is really useful.

It is great that you can select if you want to see the project in list, kanban, or Gantt. This is something really useful that other tools do not allow you to do. Usually, you have to use more than one solution. 

You can integrate Slack, Google, Excel, Drive, or Dropbox.

As a company that uses a variety of tools, it was great to have everything in one place, Monday was the solution.

Monday is excellent for collaboration between partners and team members, however, it would be great if there could be a way to have clients on Monday, and not just to share information. That is something you can already do. Instead, we'd like to add a client as a client so they can give real-time feedback, answer questions, and see the whole project and its stages. It takes time to copy and paste things that the client could be adding on Monday, and the team can see it with no problem, with controlled access.

I've been using the solution for one year.

The solution is completely stable and trustworthy.

They are adding some great things, however, a client version would be a really big step.

I've never used technical support.

Positive

Yes, I did use a different solution. I changed as my new work uses Monday.

It was all set up when I began with the company.

I don't know how the company set up the solution initially.

I don't know what our ROI is.

I do not know about the pricing; my company pays it.

I did not evaluate other options.

Monday is wonderful.

The solution is used for interactions, reports, and the ability of many entities to add values and view boards. It's very good for industrial and organizational structure and functions. It saves a lot of time and is a good platform to invest in.  

The most valuable aspects of the solution include the charts which are very useful for the reports. The reports are accurate and timely and the boards allow users to add values. It's very good for industrial and organizational structure and functions and has made a big change in the speed of values and information transfer. It provides an interactive, fast environment, and saves so much time at all levels.

We would like to connect with email solutions such as Outlook.

We would prefer if we could let some entities view specific information like only reports. 

I like the chart of countries, however, if it could add some features for delivery and shipping for export, it will help a lot (for example, in logistics, the port of loading, and port of discharge). 

It could add the tracking of the shipments, for example, what is the status of every shipment. That would also be a good feature. We'd also like to upload some files or photos for each order line-wise.

I've used the solution for three years. 

The stability is good. There are never systems down.

The scalability is perfect.

Technical support is not bad.

Neutral

We only used Excel and email.

We implemented the solution for a sister company and it was very good.

ROI is not applicable to me.

It's not costly compared to the benefits.

By search and recommendation, we got to this solution.