monday.com Reviews

We primarily use Monday for its calendar functionality. We are a small distributor that is working on getting a new ERP. Monday has helped us fill the gaps of our current ERP and has kept us highly organized while we work through the challenges of the current supply chain.

We track all open customer orders and our purchase orders to vendors on our board. We are able to take the working data and come up with supplier metrics such as on time percentage, days late, etc. This has helped us really have a handle on how things are moving along.

Monday has greatly increased communication and allows us to provide notes on open customer orders. We are able to record when our last communications were on an order with a customer and have visibility on delayed items so nothing falls through the cracks. 

We also use the search and filter functionality to view the data to determine how we can best consolidate both incoming and outgoing shipments so we can save on cost. We would have not been able to manage our pandemic response as seamlessly without Monday. 

The ability to attach files to boards and truly make it collaborative is the most important aspect of the solution. We have been able to make our internal meetings much shorter due to the fact that we all have access to the working area on Monday. It is also helpful that you can set certain notifications to make sure a colleague can address task items.

We also really rely on being able to import data with Excel and export data. It makes reporting very easy. It is an incredibly useful and powerful database of information once populated. The ability to chart information and turn it into a calendar or Gantt chart is also a major feature we use when reporting.

There are so many new add-ons and updates. I am always so impressed to see new columns, board types, and subcategories created. We are starting to look into using the subcategories on our items. We are excited to see how we can employ this feature on our shipping calendar for ease of use. We have also started using the Monday windows app instead of the browser and we really enjoy the UI. 

The only issue we have now is that Monday sometimes crashes and does not recognize a change we make. This can be frustrating creating some extra work. For the time being, downtime has been minimal. 

We have been using Monday for approximately 18 months. 

The program seems to be stable, with few interruptions.

This program seems incredibly scalable. 

I have not worked with either customer service or support.

Positive

We were using our Microsoft Outlook calendar previously. It was obviously not dynamic enough to keep up with our demand.

It was very easy for us to transfer the data using an Excel spreadsheet to import our orders.

I completed all of the setup on my own.

The software has been invaluable to our team.

The setup was incredibly easy and very user-friendly. 

We were looking into upgrading into a whole new ERP. We instead decided to move the data to Monday while we shelved the new ERP to do more research.

Getting it is worth it.

We primarily use Monday at work as a tool for task management and as a CRM database. Working within the marketing department, we manage a lot of projects at once and speak to a lot of people. Being able to keep all of the information in one place where it's easy to collaborate and upload documents really helps. We also use it as a space for new ideas and brainstorming throughout departments.

Monday has massively improved how we as a company work. We're more collaborative as a whole and projects are managed a lot more organized which really helps with getting stuff done on time.

The most valuable tools are the search function, automated email reminders, and the ability to track changes through the activity log.

I'd like to see more integration with outside software such as social media publishing sites and cloud services.

I've used the solution for three years both at my current company and previous organization.

There is rarely an issue with the system itself, though there has been a few occasions where it has been inaccessible.

The scalability has great potential.

I've always had a great experience with customer service. There's always been a solution. Alternatively, if a tool isn't yet available, they've always been happy to take my feedback.

Positive

We've previously used Trello and Slack but found they didn't offer everything we needed, whereas Monday does.

The initial setup was very straightforward.

The initial setup was handled in-house.

It's a fair price for what you can do and how many members are a part of the organization. For the time it saves, as well as other tools we no longer need, it's well worth it.

We are a start-up based in Mexico City that's mostly focused on selling online courses and giving consultancies to parishes and universities. We use Monday to keep track of our online presence on social media (followers, engagement rate, and so on). 

We use it to keep track of our database and the CRM of our customers and allies. We also find it very helpful to make forms for events and to channel all the information in one specific board and then at the end of the month to see it all visually really impacts our decision-making process to make improvements. 

It has saved us a lot of time in emails and going back and forth with feedback about processes, especially for our community manager in the area of the content approval to upload.  

It has also helped us to have all the historic decisions we've made for the past four years in a single click, we don't have to deep dive into our computers because we have it all on our boards. It has also helped us to easily to see all our databases in charts and drawings. 

To be honest, we know that we don't use half as much of the things that are offered to us by Monday.com but we are looking forward to helping it improving more our day-to-day. 

The Monday features that we find more helpful are these three: 

1. The structure it has, the sites, the boards, and how easily you can transfer information from one place to the other is great. 

2. The integrations. Even though we haven't used nearly 1/4 of the ones that Monday offers, we have managed to reduce time going from app to app with just one integration. 

3. The import option from an Excel doc into a board is great. Sometimes this option doesn't work as well. It appears to have some error that deletes it immediately and doesn't allow us to change the names of the columns.

It would help to have the option to use formulas horizontally as well as vertically in order to keep track of certain things that are accumulative.  Also, we would like the integration of mails EMAP for us to be able to use our company email and not only with the Gmail integration. 

Another thing that we would find helpful is to have an integration with Meta Business, so the analytics report would automatically be uploaded to the boards for us to have a report visually with all the other ones. 

Alongside the integrations, a Mailchimp one would help to add tags directly from Monday to the Mailchimp account. 

I've used the solution for more than four years.

Our entire marketing team uses Monday to manage our day-to-day operations. It is the best possible tool to keep our team organized. Additionally, our creative department uses Monday to manage all of the creative requests that come in, whether that's internal or from our clients. 

It really allows us to fully track projects and communication efficiently, as well as share information between team members quickly. Our entire team would be lost without using Monday.com, I don't think we could function without it.

It's really helped to streamline communication between our team members as well as our clients. 

We are a growing digital marketing agency and have used Monday.com to show our clients how we value full transparency when we're working on different tasks/projects for them. Adding outside users to the Monday boards really helps us bring home that concept. 

It makes a big impact when we can show what we're working on for someone, tag them on the board, and really visually be able to describe what our team is doing for them. 

The ability to upload large files is extremely beneficial to our creative department. It helps to keep everything in one place instead of trying to use outside cloud-based platforms to transfer files. 

Our team also uses the calendar view and board features for time off tracking for our staff. This gives everyone full visibility to see when people are in the office or when they are out of the office, on vacation, etc. 

We also love that you can make private boards for projects that may only involve a few people on the team. 

The docs feature seems like it could be a little more user-friendly. I would love to be able to use the docs and tag individual users that are directly correlating to individual cards. 

I know you can import essentially an entire section from a board, however, it would be great to just be able to pull in one specific item from a board vs pulling in the entire group of items. I'm not sure if this is possible with the current API, however, I would love to see it work more like a google doc to take notes for our team calls, etc. 

I've used the solution for five years. 

We did not previously use a different solution.

I work at a digital marketing agency. I am a media buyer, and I am constantly working with other departments on my team (graphic designers, email, project managers, dev team, account managers, etc). 

Monday allows clear communication by task, project, and department and makes it easy for us since we are all in different time zones. I like Monday as it allows me to divide up my work by client. I can color coordinate each client and have all necessary work/tasks/projects under each client. I organize by month to ensure everything is done on time and can start over fresh at the beginning of each month. 

Monday allows me to divide up my work by tasks or clients. I am able to add in deadlines and filter by work assigned, in progress, and completed. 

It's very helpful as a visual tool of what my daily tasks are. It's the perfect solution for someone who is very into organization and also is a visual person, as you can color code everything, filter by the specifications you desire (due date, progress, client, etc), and you're able to "clean" the space by removing tasks that have already been completed.

My favorite feature is being able to create team tasks and assign them to the correct team member with the necessary due dates, notes, documents, etc. 

Everything is held all in one place which makes communication and visibility great. 

It's easy to get siloed into your own department, and when you're working remotely sometimes communication can be hard. Being able to see the progress in real-time of different projects that you are working on with team members is very helpful. 

You can even add clients to the tasks so they can also keep up to date with how things are coming along. 

It would be nice to have a general section at the top of each group. For instance, I have my own media buying board that is divided up into "groups" (one for each client). It would be ideal to have a place at the top of each group to write down evergreen information. For example, for me, I could include things like goals, budget, strategy, quarterly to-do's, and other things I am not necessarily checking off or marking as done weekly or monthly. This could also be helpful when onboarding new employees and getting them brought up to speedo on clients. It could also be a place where we link things like brand guidelines and other important documents from the client.  

I've used the solution for about a year.

I previously used Youtrack. It was not user-friendly and not very visual.

I handled the implementation in-house.

I did not evaluate other options first. 

My biotechnology company utilizes Monday.com for a number of purposes. Principally, it is used to quickly and efficiently convey tasks for the day on an easily accessible platform. This information is typically inputted for the week via desktop computer and then reviewed on the phone application by myself and my fellow employees. Once (or during) the completion of tasks, we are able to add in comments and feedback in real-time. It is an invaluable tool to my team and prevents miscommunication among the company as a whole.

Monday.com has greatly improved my organization. In the past, we had many problems with instructions being misinterpreted and tasks being left undone. Now, through the use of Monday.com, I am able to easily add in tasks for the day without the headache of them being forgotten. Further, being able to add in notes and updates eliminates any confusion for procedural tasks or for when a certain aspect of a project is adjusted. Finally, Monday.com has helped in eliminating the feeling of work bleeding over into daily life. 

The most valuable feature is the ability to assign individuals to a task with a specific date and time for said task. Since our projects are run by a network of interdisciplinary personnel, it can oftentimes become confusing when a task is put out into workflow without a definitive purpose. Thus, this feature helps in adding more weight to a "task" and adds a touch of personal responsibility to each input. I couldn't be happier with this system of checks and balances and would recommend it to anyone. 

The product can be improved by adjusting some of the ways in which the "boards" work. I oftentimes run multiple experiments that, at my laboratory, are repetitive. Thus, many of the procedural tasks are the same for these projects. I typically will copy and paste these tasks into a new project, however, it becomes monotonous as the software only allows me to copy and paste items one at a time. Further, it not only copies and pastes the name of the task and the notes, but it also copies over the exact date and personnel responsible for said task. A great improvement would be including an option to paste only the name of the task and the notes.  

I've used the solution for two years. 

The stability of this solution is long-term as it is the most efficient in its market, respectively. 

The scalability is unlimited.

Technical support is great and very professional.

Positive

I did not use another solution; I adopted this one just based on word of mouth. 

The initial setup is very straightforward. 

I handled the initial setup in-house.

We've seen an ROI of 100%.

This is a great program.

We primarily use the product for:

• To-do lists
• Project management
• After-sales management

We use less paper thanks to this product.

The automation capabilities are great.

It allows us to build workflows between departments.

The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas.

We need fewer system outages.

We would like to be able to open Monday from a link directly in the open browser window without opening a new window - which takes too much time.

The speed of the loading process should be better.

I've used the solution for three years.

The solution has recently been unstable.

The large list loading time could be improved.

I have no such experience with technical support.

Positive

We did not previously use a different solution.

The initial setup was done by myself.

We had some help from our vendor, however, that was single questions and not a set-up training.

I've never calculated ROI since the alternative was a paper solution which we wanted to avoid at all costs.

There is no cost per single user since licensing comes in various ranges of users.

Make sure your user numbers match the range, otherwise you will end up paying too much.

We also evaluated Trello.

I work in multiple areas in design, consulting, and managing health businesses, and enjoy my environments being diverse across the board. 

I often will add my clients as guests and sometimes also as collaborators. I am often remote and not office based so having a tool that has a well-functioning app is integral to retaining me as a customer and the clients usually say they love the easy app also. 

I am also a visual/design-motivated person so the aesthetics and UX side of a tool is integral also. 

Monday.com has really improved the professional presentation of information and the ability for me to be able to facilitate transparency on the progress of a variety of jobs. 

I also use it for personal use with budgeting and helping me with day-to-day life as the deadlines functions keep me on track. 

The kanban tool is great when working with teams. My personal subscription when shared has usually resulted in clients signing up themselves as it is so user-friendly. Obviously, it's well developed and tested prior to release.

I have really appreciated the many features of Monday.com. The most valuable are usually the ones I repeatedly use time and time and time again. 

I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing. 

The ability to have timeline and calendar views is simply magnificent - they really help too especially when partnered with the useful alarms functions to remind us when stuff needs to happen.

I have never not found a feature I want. Monday.com is intuitive to use, and color coding and groups make tracking tasks a breeze. The calendar and Kanban features are aces. Being able to store files in tasks also makes organizing and finding large volumes of information so easy, especially over time.

The phone app is awesome and any clients I have ever added to my boards have gone on to subscribe themselves following access. 

I have tried other tools since first subscribing but have always ended up coming back to Monday. Who thought you could ever love Mondays so much?

We've used the solution for several years.

I'm very positive in regard to the stability.

I'm very positive about the scalability. 

We've never needed support.

Positive

I did not use a different solution previously.

The initial setup was easy.

We handled the setup in-house.

I do find the pricing a little expensive.