monday.com Reviews

Tracking my projects as well as seeing other colleagues' keeping track of different data points such as owner, project costs, types of projects, and adding subitems based on the phase each project is currently in has been the main use case for our organization. 

We also move all completed projects to another board to keep track of our revenue. 

Another board that we use internally is to update our vacation and travel calendar. It's useful due to the fact that you get to see everyone's travel schedule in various formats such as table, timeline, and calendar view.

The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc. 

It's super user-friendly and there are almost no learning curves when we first started using the platform. 

A modernized look and feel is always a plus. 

The website also functions very fast and I'm also happy with the mobile app version they provide. 

It's also super easy to use and update on your phone. I'd recommend using this for any companies out there. 

Pretty much everything is customizable and easily editable.

The notes/comments section is helpful. It's visible to everyone. Everyone can upload files and random notes relevant to each project. I've been using the notes and comments section a lot, just so that if someone else gets looped into the project but is too lazy to read through the long email thread, they can simply go to this internal note section and download necessary and important files and understand the scope of each project without having to ask your colleagues. It's also good to jot down any information you may need.

There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours. There is a functionality where you can download an older version/history, however, I needed to re-update that specific column manually - which was a pain. Other than that, everything else has been pretty good so far.

I've used the solution for more than two years.

The stability is pretty good. It's a pretty big company with a dedicated team troubleshooting all the time.

The scalability is pretty good. I wish there was an example of scalability.

I have no experience with technical support.

Neutral

We used to use SmartSheets, however, there is a lack of features and an old look and feel.

The setup is very user-friendly and straightforward.

We did the setup in-house.

I'm not sure about what our ROI would be.

I wasn't involved in the decision-making process.

I wasn't involved in the decision-making process.

We are an engineering firm. We utilize Monday.com to manage all our projects and our billing as well as our proposals, paid-time-off benefits, and anything that has to do with the coordination of a project from beginning to end.  

It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com. We have customized it to the point where every process runs seamlessly throughout the day, throughout each project, and on all boards that we created. 

The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs. 

Our IT director has created boards that talk to each other which allows the project management process to successfully create all phases of a project, and show all work done on each project, including when and how much we billed according to how much work has been completed.  

We can glance at a board to see which engineer worked on a project when our clients contact us with the need to speak with the engineer on a specific discipline.

We would love it if the system could communicate with our accounting system, QuickBooks. I keep track of my invoice dates in Monday but then I have to go to Quickbooks to backdate the date of the Invoice to match Monday, for each invoice.  

I've used the solution for approximately two and a half years.

We did not use another solution. We started out using Monday.com.

It's worth it! It will change your workflow for the better.

I cannot remember if we evaluated other options at the time.

Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently. It has endless features you can adapt to your requirements.

From daily task management features to managing donor reports, and publication deadlines, it covers all features to make your daily work easier, more efficient, and professional. We even manage our dispatch records and meeting follow-ups on Monday.com.

This is very useful for non-profit organizations whose work spreads over large project constituents and various thematic areas. 

This has helped my organization to manage our tasks and deadlines very efficiently. 

We use this to plan our online social media content on different platforms. It is easy to review and finalize. We even upload pictures and related media on the platform to review and finalize them.

We do record our meeting and discussion follow-ups. This helps us to assign specific staff and officials with deadlines for the tasks.

This is a great tool for planners. We have our individual work plans and leave registers online.

I found the task management features as the most useful and necessary.

Task management is very crucial to get things done as per the work plans. This lets us fulfill our goals and milestones for various projects and activities. It is transparent and is available to view and review by all the team members of the organization. The team members can come in and comment, suggest and review anything by tagging them in the update field. 

All kinds of media can be uploaded online for review and feedback. We have specific deadlines and notification features to let the member know of their upcoming task deadlines in advance.

While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management.

For instance, a non-profit might want to use the platform to fully manage their project information and database without a need to go for another platform or system. This feature should include all basic and advanced features of project management.

Another feature could be to have grant management features. If an organization wants to generate a report on how much they have spent on certain projects, it should easily be able to do from the platform dashboard without much hassle.

I have been using this solution for over four years now.

I didn't experience any outages on the platform that affected my efficiency. It has required infrastructures to cater to growing numbers of clients very efficiently and effectively.

Since the solution is based in the cloud with multiple geo-location of its servers, I feel it has already built a required infrastructure to serve the growing number of demands for their platform. 

Technical support is prompt and efficient. They resolve any issues related to their platform.

Positive

We had some other platforms which were not so user-friendly and efficient. 

It was very easy and straightforward to set up with good support service. 

We did the setup on our own.

We are using it daily for the tasks and I can confidently say this has helped us in our daily task management.

This is a professional platform with loads of features and functions. Therefore, it would come with a cost. I would say it would be worth our investments as this would really enhance your organizational goals and efficiency.

We did evaluate, use, and then only chose Monday.com for our daily use.

I would recommend the product to all those who are looking for easy and efficient system to manage their tasks, plans and program deadlines.

I am a project manager at a digital design agency and I use this to plan out all of our projects for the team.

Our agency has many project managers and many teams. Each project manager sets up boards/tasks for their own team members. I usually use my own templates while other project managers set up their own templates based on how they like to use Monday.com.

We are an online-only agency and fully remote. We all work in different time zones around the world and all have different schedules/working hours.

I love how I can customize so many items on the boards to fit my exact needs. I've been able to figure out how to save time and brainpower just by creating the right templates, automation, and formulas. 

It also reduces the number of questions the team needs to ask me as so much is programmed into our Monday boards that everyone can see.

Something we've been working on is trying to make sure all of our team members are efficient with their hours. I was able to make an overview board to see everyone's hours/what they are doing at a given time. It's not perfect and has a lot of filters, however, it's a start.

The formulas are great for pulling data from many boards into one board. The time tracking has been helpful.

All of these items allow me to properly track time for my team and figure out how many hours we have used, how many we have left, and what all team members are doing at a given time through pulling data into one board.

The formulas are probably my favorite (although it took some learning to figure out how to use them) as it takes the work off of me to have to manually do the math and flag when we're going over hours. The team can just see it automatically.

I have to use a ton of filters to get the exact data I want on an overview board. My goal is to see everyone on my team's projects/capacity. My team is not the entire organization/not inclusive of everyone on a given board.

Also, I can't total up hours or anything on sub-items. It just counts them. I want to be able to add numbers as I can in normal items and see the total at the bottom of a group.

I also wish I could more easily see a list of tasks for a given team member for the week. I can see my own tasks, however, it's hard to filter through everyone to see my team's tasks. I wish I could just add everyone on my team to a team to only see what they are doing each week.

I've been using the solution for 1.5 years.

It's a stable solution due to the fact that it's so amenable.

Monday can continue to grow seamlessly. I like the emails with the new features.

We haven't had to deal with them at all.

Positive

I did not use a different solution.

I was not a part of the setup process.

We did the solution in-house, and I was not a part of that process.

I didn't make these licensing decisions.

In my case, I have worked on two SaaS products as a PO with Monday.com. It helps me with the product roadmap of my product. It also offers a product roadmap of the whole company. I used it for managing projects and being able to see the specificities of a project.    

We also used it to manage onboarding, as a personal to-do list.   

We use also integration with Jira, to see the updates so the CSM team can see the update from Jira.         

It was used by sales so we could see the sales information directly there.

It improved the communication between all the teams and the company, especially during remote work due to COVID. There is also remote work in this new company, where my work is 100% remote. It has helped to have data stored somewhere and be accessible by everyone at every moment.           

For the onboarding it allowed the newcomers to have a good base to work on, and the colors and ergonomy of the tool are helping a lot. We have more motivation to complete the information on Monday.com.             

The subtasks were super useful to have in order to define actions plans.

The link between the boards and do not need to copy-paste information and not need to update at different places is great.

The llama farm is super fun and helps the team to want to work on issues.

The colors and the style are amazing on Monday.com.

The dashboards are super useful for presentations to the other teams and to follow.

The Kanban view is great for organizing the common roadmap with other teams.

We'd like more automation. I would like more automation between Jira and Monday. To be able to have modifications in the status on Monday when the Jira tickets are updated for example.    

I like the automatic change of status when all subtasks are done. The main task is also done so we don't need a last action from the user.

The translations sometimes are not OK when you change the name of the item. For example, in French, if the item is masculine or feminine, the sentence is not correct so it seems weird.    

I've used the solution for four years.

The stability is very nice too. 

The solution's scalability is very nice.

The solution is very friendly and the answer quick. Maybe a chat function could make it a little bit more user-friendly.

Positive

We used to use Trello. It was not complete enough and not very user-friendly.

I learned everything by myself and it was easy to onboard.

The setup was handled in-house.

Our ROI is high.

The cost is a bit expensive, however, it was worth it. The whole company can use it and for their own purposes. It's a good investment.

We looked at Asana.

My company is a publishing company. We use it for various different reasons. For example, Monday.com helps us to allow for greater connectivity throughout the company and to better manage various projects both internally and externally. 

It allows team members to create different teams and is perfect for the case of project management. 

Team members know who is working on what and when the assignment is due. It's also great in terms of tagging other team members for updates, comments, and links as well.

Monday has improved the company through its integration features. For example, being able to manage various teams and projects within the company. Team members know who is working on what and when the assignment is due. 

It's also great in terms of tagging other team members for updates, comments, and links as well. In addition, Monday has Slack integration which helps to notify me or other team members when they are tagged or if there's an update which is a really great feature. I don't go on Monday every day so being notified through email and Slack is helpful.

The features I have found most valuable include the Slack integration which helps to notify myself or other team members when they are tagged or if there's an update which is a really great feature. I don't go on Monday every day so being notified through email and Slack is helpful. 

Another feature is how customizable it is for our teams which allows for greater creativity. One of the things that is especially valuable is the status updates and the options available for those. 

One last feature I like is the fact it's allowing the use of Google links/Google Drive.

Monday, the service, can be improved with even greater integration and configuration. It would be great to get company-specific features depending on the specialty of the company. For example "technology, small business, publisher" etc. 

Another feature that would be beneficial is a Google Calendar integration. It would be great if due dates can be added to the calendars of specific team members. This would help to keep team members on top of projects, especially if the individual does not go on Monday every day.

My company and I have been using this product since the beginning of 2021. It's been a great service so far and we are constantly figuring out new ways to use and improve how it integrates into our company. 

It's a very stable solution that has allowed for proper management of teams and projects.

My company and I have an overall good impression of the scalability as it has been extremely helpful. 

We've never had any issues and customer service and support has been overall satisfactory.

Positive

We never switched, this is our first service.

The setup was a bit complex as the company was still navigating exactly what we needed to utilize it for. We are constantly adding more ways to use Monday as the company and teams grow.

We implemented it through an in-house advisor.

We normally advise the setup cost, pricing, and/or licensing will be very company-specific. 

No, we did not. This was our first option.

Our product development team uses this to manage projects as most of our employees are remote. 

Each project gets its own pulse and we maintain updates about the status of projects on each pulse. 

Each week, we have a meeting to review the status of projects and it’s so nice to have Monday to refer to for these meetings because everything is laid out - from designs to copy to production lead times and everything in between. 

Monday is our home base for everything product-related, but we also use it for other teams as well.

Since there are a lot of different aspects of any given project, it helps our team stay on track with deadlines and be accountable. For example, our supervisors can log on and check-in at any given time to see where something is and determine if it is on schedule with the projected timeline. Even the projected timeline is something we plug right into Monday. Monday is really customizable to suit any team in our company, so we all use it to manage our tasks and keep all of our info organized.

Being able to assign our individual tasks helps us a ton. I’ve worked with other companies that did not use Monday, and sometimes things would fall through the cracks as there were misunderstandings about who’s the responsibility it was to do something.

I also really like establishing a focus of the day so I can refer back to it after sitting through meetings or having a break. It helps keep me organized and motivated throughout the day. Truthfully, I do love all of the features on Monday, I can’t just choose one.

It would be so cool to have live chat with team members when needed instead of having three different apps for work-related tasks. 

Right now, we have our task management service, which is Monday. Then, we have a separate app that allows us to shoot out messages to each other or even different teams to check in throughout the workday. This app is nice because you can let someone know when you’re still logged in for the day, when you’ve logged off, when you’re on vacation, etc. it would be great to just combine Monday and this other service.

I've used the solution for four years.

We’ve used this service for four or more years without stability issues.

It is extremely scalable.

The customer service has always been helpful, although I haven’t had to use very often.

Positive

We’ve used Monday since I’ve been with the company.

The initial setup is straightforward.

An in-house team handled the implementation.

I’m not sure what the ROI is.

I don’t personally know the cost.

I’m not sure if we've evaluated other options.

We are a sales training company, and the instructional design and creative teams use Monday to keep projects on track, moving from design, to review, to proofing and communicating internally throughout the project. 

We have also started using it with the marketing department, and hope to move the entire company on it by the end of 2022. We have an internal team that is using Smartsheets, so we might use a third-party integration to get the two platforms to talk to each other. However, Monday is more fun.  

It has saved a million emails from flying into our inboxes. With multiple team members on multiple teams through the complicated process of designing a curriculum, this has really created a single place for file sharing, project management, and communication and also gives me an opportunity to have a high-level look at all the work that is happening in the department. 

I cannot imagine operating without it. Additionally, since it is so user-friendly, most people can get the hang of it after a day or so. 

Automation is great. We have mastered the automation and find it incredibly helpful. I personally like the ability to color-code and create our own labels for things. This way everyone can organize a system that works for them.

Additionally, the dashboards and the llamas might be my favorite part. We have even adopted the llama as our marketing department mascot and have some stuffed llamas around. 

I like that it integrates with Slack. I keep the notifications off of my email and just hear them in Slack to keep my day from getting too chaotic.

We'd like to see cross-board automation. My marketing department has a board for the content writer and uses that content to pull into the email and social media calendars. She has not been able to figure out a way to make the two boards talk to each other. That can be a user error on our part, however, if it is not, having the two boards' ability to link - like when one project is completed off a board it gets updated and moved to the new board - sort of like a cross-departmental function within the platform

I've used the solution for over a year.

Over the past couple of weeks, we have noticed a couple of days where Monday was down. Other than that it has been fairly reliable.

It is easily scalable; we have done it ourselves.

We haven't needed their help at all. 

Neutral

We used Trello and I did not like the interface at all.

The initial setup is easy.

We handled the solution in-house.

Productivity is hard to measure, however, I would say I am satisfied.

The pricing for us is secondary to just getting something that will work the best for our team. 

Our creative director reviewed Smartsheets as well.