monday.com Reviews

My team and I use Monday.com for project management, task tracking, and internal communication. Also to keep version control and go back to the latest version or a final approved version of a particular project. 

In our company we support many business units with different needs and goals, we use Monday.com to plan our strategic communications and marketing efforts such as daily tasks, product launch progress, ongoing long-term projects, or media covering tracking.

The environment is a user-friendly interface that is easy to use and learn, yet it is very powerful and available in a browser as well as in an app.

The solution has helped us keep track of our work, by helping us keep organized in an environment that is friendly and easy to navigate. The automatic notifications on tasks help for visibility at a high level and the reminders on tasks and timelines help staff keep on top of their work.

Previous to using Monday.com at another company I was using other solutions Team Gantt and even Excel documents for project management. Those solutions are not powerful enough and definitely wouldn't fit the current needs at my job right now.

The most valuable aspects of the solution include:

1. Automatic notifications
This helps us keep track of everything. In the case of leaders of a project, they can see when a change was made within a task or when a task is done. In the case of staff, they get notifications once they're assigned to a task and keep getting reminders so they don't lose sight of the task.

2. Color coding and labels
Color coding and labels help us keep the interface lively and friendly with the benefit of assigning colors to different things such as the status of a task or in our case, different business units within the company.

3. The ability to add new members and keep communication flowing.
This is crucial for us to be able to share what's happening with different members of the organization outside of our department.

Perhaps a direct interface integration with social media channels would be ideal. We use Monday to schedule our social media posts. However, once everything is approved on Monday.com, we copy and paste it to another platform and then published it on a specific social media platform. Ideally, we could just publish straight from Monday.com.

Currently, we use Falcon to schedule and publish on our social media channels, however, the whole planning and approval process takes place on Monday.com.

A social integration directly from Monday.com will take away one step and the cost of another platform.

I have been using Monday.com for just over a year now.

It is rare that we have any issues with the app or the platform itself. It has been down every once in a while but it was not alarming, I'd say the solution is very stable.

Stability is great. In a previous role, only a handful of people used Monday.com in a separate department, in this new company a larger group uses it so it can be scalable to fit the needs of any business size.

I haven't had to use customer support yet. I haven't heard anything bad about it from my colleagues.

Positive

I was using TeamGantt. I left that company and we use Monday here.

the setup was straightforward and was set up by my IT department with just a quick sign-in.

Implementation took place before my time.

I'd advise users to do the research and not always go for what's the cheapest option. Users need to look at what's the right solution for their needs.

I was not part of the choosing team.

I am impressed with the interface and the look and feel without compromising performance.

We use Monday.com for the administration of a marketing agency including clients, taxes, archives, integrations, ROI, and clasification of works. The best feature we use a lot is the sub elements for subdividing the work. It helps us to be more specific in our activities and that makes it so that the clients can audit our work. Our reputation is increasingly growing thanks to free partner access that gives our clients greater visibility of progress while growing your confidence in our work.

The organization has improved a lot thanks to Monday. This is due to all the functions it has. Information leaks have been avoided and there are better results in proper monitoring of the activities carried out real-time monitoring of staff, and complete records of conversations including suggested changes in the graphic design department. 

In addition, thanks to its customizable structure, we have been able to concentrate much of our business within the app, making it easier to manage from anywhere and with all the people we need.

The most valuable functions for the agency are:

• Time tracking
• Customizable status labels
• Last modification made by a user

The formula feature is amazing.

The biggest benefit has been that it facilitates the work of our designers and all staff members and thanks to its integrations, we no longer have to leave the application much. 

The security is great and vulnerabilities do not exist in the entire app. 

We love the high availability.

It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform. The work analysis could be automated. It would be much more efficient and profitable for all professional content creators and the popularity of the application would rise to 400%.

I've been using the solution for more than a year.

The solution is super stable and the dependability is 100%.

It's honestly the best application.

Technical support could be better with live chat functionality.

Positive

We didn't use any solution previously.

It was super easy to set up the account.

I have implemented it personally as the CEO.

Our ROI is 50% and growing.

The product is a good investment if efficiency and improvement is what you are looking for in your company.

There isn't something that is similar to Monday.com.

We use it in our organization to list down and delegate tasks amongst team members. 

We review the tasks allocated on a weekly basis every Monday. It helps in planning the project lifecycle systematically and effortlessly. 

Further, the manager can tag the activities to different people, which helps share responsibilities so that the burden does not lay on one person. 

Filtering the activities marked to employees helps to quantify the work distribution to different people and ensure there is an equal division of work.

The sub-tasks which form part of the head tasks help in effectively managing tasks. It helps to avoid missing any task, which is very efficient. I don't have to brief the manager about all the pending activities, which saves a lot of time and effort, the opportunity cost of which is high. 

It also helps the manager keep track of ongoing work, which avoids the nagging and follow up and helps to go on with day-to-day activities. It helps allocate work and responsibility, further strengthening teamwork and spirit. 

It helps to upload files online, which can be accessed by anyone on the team from anywhere, which removes the barriers of geographical boundaries. My manager can review my work from anywhere from the files uploaded, and the same can be seamlessly completed without actually needing to be at the same place at the same time.

The multi-task management aspect is great. It helps in remembering every task. Further, it provides a proper workflow of all the proposed activities in project management. 

It efficiently helps achieve all targets within the set target, short-term or long-term. It helps to go completely digital and avoids the use of pen and paper, which helps declutter work life. 

It helps in tracking expenses and managing them as well, which is another superb feature to help manage and further aim to reduce the same. The entire process flow right from proposal making to every document which is to be prepared and submitted is added to the system and we allocate the same to different people which helps in the allocation of work and responsibility.

The constant reminders are very distracting. It should be once on Monday itself and not constantly. 

A walk-through should be provided for every new person enrolled, which should be initiated by the Monday.com team. A calendar invite for the same should be coordinated and organized. 

It is user-friendly, however, there is still an initial dependency on the team members to understand the software. 

There should be sessions organized with calendar invites which should be sent for every update to the system. If anyone misses attending the sessions, a summary of all the points covered should be sent out to everyone who is enrolled on the system. 

There should be a helpdesk facility that helps in immediate query resolution. It should have actual people trying to identify and resolve issues and not a chatbox. 

We've used the solution for the past seven months.

This is the first software used for this purpose.

I was not involved in the setup.

I was not involved in the setup.

We primarily use the solution for both sales tracking and project management. In the case of sales tracking, we have a list of potential customers qualified in different ways, as well as customers. This allows us to contact customers, review past proposals, and update them. Potential customers can vary in terms of type of industry they are in, the size of the company, requirements and needs, etc. In the case of project management, it's used for customers which we need to perform services for. It also helps us with Gantt charts and budget planning for current customers.

The solution helps us track sales opportunities much better. We lost many potential customers as there was a lack of follow-up or even knowledge of their existence. Now, it's easy to find quotes, specific information about customers, locations, or anything related that can provide a guideline on how to approach a certain customer with a follow-up. It helps us be organized much better with current projects, potential customers, and also historic data with past projects. In the case of ongoing projects, it helps us track expenses, dates, and other specific details that eventually make a huge difference in day-to-day activities.

We like the aspects of adding files, creating tables or workspaces, easy to use tools to update existing information in workspaces. There are a lot of features and once you understand how to use them, it's quite easy to get the benefit out of them. 

Probably the feature I like the most is how easy it is to create a new item in a table. You have several ways to do it and all of them are easy and intuitive. It allows you to create new items, with all the columns available for that item. This sounds like something that is easy and should be a given in every type of platform, however, it is not easy or a given. It is a good feature that makes things easy for users.

We'd like it if it was possible to create two separate environments that mirror each other - one productive ("real") and the other for testing. That would be kind of like what some ERPs have, just to allow users to move and experiment and throw around different formats. When you finish, you could apply changes to a productive environment. That would be a cool feature.

Another feature I would like to see is to have a brief explanation of what a certain function does. Maybe a mouseover, or, as you roll the mouse to the top right of the page, it displays a text describing the end results that you can achieve with a specific function.

I've used the solution for more than two years.

Sometimes the solution fails. That said, is not common. I would say it has an availability above 97%.

The solution is scalable, however, I would advise planning on how to organize workspaces and tables before starting to load information into them. It can save thousands of hours invested in changing or adapting once you have already started using it.

Technical support is ok. It's not perfect and not bad either. 

Positive

We did not really use a different solution. We used Excel, however, it's not the same type of software.

The setup was complex. We had to learn on the run.

We did not use a vendor team.

We haven't tracked the ROI.

It's expensive, especially if you are in Mexico as we are. That said, it's worth giving it a shot. As with any other software, the information that users feed the system with will eventually determine if it is valuable or not. It doesn't matter if the software is the best in history, if the information that users provide is flawed, it will be a problem. As long as it is used correctly, I recommend Monday.

We evaluated Zoho and Sugar.

We use Monday primarily as a task/project manager. Some boards are simple "to-do" punch lists. Some boards are for full-team collaborations on product and packaging design. Within our Monday account, a product is researched, pitched, briefed, concepted, reviewed, revised, submitted for a quote, sent to mass production, checked for quality control, launched, marketed, and supported into its future. We maintain due dates, assign responsibilities within larger tasks, critique and punch up creative material, record budgets, and utilize automation to move tasks between teams and internal processes.

We moved from Asana to Monday in 2018. We needed a task management solution that would fit the varied internal processes of our business. Some teams and tasks are pure creative, some pure logistics. Everyone has different KPIs that matter to them.

Monday allowed us to customize a unique board full of targeted information for each team and process while keeping all team members on the same shared platform. We value teams across functions being able to stay attuned to each other's work. It creates accountability and reduces siloing.

Big Picture: Being able to add and subtract columns from a board. We see only what we want to see, and it's there, top-level, at a glance. Being able to see the physical status of a single team without having to drill down to the task level is very valuable.

Small Picture: The status boxes are super impactful. The changing colors are visually distinct and powerful, but the wild amount of customization they offer for different contexts, and even being able to comment directly on a changed status adds a ton of clarity to a team's progress (or lack thereof).

I wish the Time Tracking features were a little more robust. We are interested in replacing Toggl with Monday's in-built time tracking features so that we can consolidate more of our internal software into Monday, but the time tracking features aren't quite there yet.

For example, if a task is assigned to multiple people, and User One tracks two hours while User Two tracks three hours, Monday's reporting through their dashboard will show that both users tracked five hours, and it looks like ten hours were spent in total. Since so many of our processes are in collaboration, this feature as it stands is pretty useless to us and forces us to use an external piece of software to handle it (and we don't particularly like Toggl's reporting).

I've used the solution for just over four years.

The stability is dependable. Over the course of four years, Monday has been down in a way that affected our workflow fewer times than I can count on both my hands.

We went from small to mid-size while using Monday. It has plenty of features that would allow it to scale with us further, including important permissions and visibility features. We also have dedicated ways to section off content, reorganize by importance, and place boards into folders.

Technical support is speedy and professional. Thorough. Responsive. We haven't had an issue go unresolved. In the earlier days of the service, some of our limitations were eventually remedied with feature updates.

Positive

We previously used Asana. At the time we were simply pricing out alternatives, as our team had grown into a new pricing bracket with Asana, Monday was priced competitively for our size. We were given a two-week test drive of Monday and then understood that it wasn't simply a cheaper option. It was a more flexible option for our business.

The initial setup was complex. We needed a champion to get set up and moved over from Asana and understand any new limitations. It was not something we could just toss to any/every employee and expect success. However, the documentation and help files are very clear and kept up to date. It's easy to pick up and learn.

We implemented through an in-house team.

Monday is a big part of our entire product lifecycle, and we're launching hundreds of products a year. The price tag starts to look pretty miniscule.

To a complete novice, Monday 'feels' a little more complex than competitors and 'feels' a little overwhelming. You'll need a champion or two in your workplace to learn the ins and outs and set up boards to a baseline configuration. That said, once folks are comfortable and customizing it to their needs, it really starts to sing.

We evaluated a few other services of varying levels of complexity, Basecamp and Trello amongst them. Some raw time-tracking and to-do list software that would've required additional administration, some fuller-service options.

The company decided to use Monday.com due to the flexibility users have with coding how the product or project will flow through each department. 

Our products flow through receiving, product development, sales, and project management. Monday allows us to see where the bottlenecks are in the design review process. 

We also use Monday to keep track of quality issues that arise in the field. Our quality control board allows all team members to update where we are in the quality review process. 

Monday has improved our process by seeing where products get held up. Poor implementation and training have caused individuals to reject using the platform. Having easier access to training videos and guidelines/advice on how to implement and how different features can interact with one another on Monday would be helpful. This could be set up as courses or modules to take on the website, allowing management to require employees to take those courses. Management could log in to see who did/did not complete the course. In addition to this, having practice automation problems, adding new boards, etc. would be helpful. 

The feature I have found most valuable is the automation aspect. As mentioned previously, there has been some rejection to learn the automations aspect to Monday. This could be because of poor implementation on the company's behalf. 

Another feature I find most valuable is the ability to customize the columns on each board. Our quality control board and product samples board has the ability to add pictures, reports, and other necessary information. This creates a single spot where all the information can be found. 

As mentioned previously, having easier access to training videos on how all features can interact with one another would be helpful. Some can easily get overwhelmed with how much flexibility there is causing them to be unsure where to start. This might lead to frustrations. 

Case studies on how other companies successfully implemented Monday could help too. The product and tools are great but some companies may need guidance on tailoring it to their needs. Highlighting the differences between boards workspaces, and dashboards and how they interact would also be helpful. 

We have been using Monday.com for project management and product development processes for 1.5 years. 

We did not use a different solution

The initial setup was difficult due to the fact that management did not understand how to implement it and what was the best course of action. Having access to a list of tips, guides on how to implement, or case studies on how other companies implemented Monday would be very helpful. I believe management did not know where to start and how to maximize the benefits Monday provided.

We handled the setup in-house.

I am only a user of Monday. I do not handle the purchasing. 

Organization of tasks is the main use case of the solution provided by Monday.com. I have realized that this is the best for my needs compared to other, more complex competitors such as Asana or Trello which are great on their own yet I find in both cases the user interface isn't up to par with Monday.com. 

Other than that, this solution has helped me stay on track with my deadlines and miscellaneous tasks that I would otherwise forget about and overlook. Monday.com helped me create sections of different tasks that I can group according to their nature and priority. 

With the help of its deadline features and simple layout of tasks, it helped me stay on track with my tasks. Before I was unable to meet all my deadlines and tasks even if I wrote them down. With Monday.com's automation and integration solution, I can easily get notified via email about tasks that are due in two days. 

Moreover, it helps keep my co-workers alert on the same tasks as well as my boss. Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members. 

The automation for emails is the most valuable aspect as it reminds me of upcoming deadlines to avoid missing them. I often would forget certain deadlines only to be reminded by my boss after the fact. Monday.com has helped me stay alert for upcoming deadlines so I don't miss them.

Another valuable feature I found on Monday.com is the KanBan and Gannt chart views that make keeping track of all my tasks user-friendly. A good view of tasks is important to help prioritize, assign and delegate. The multiple views option, including the calendar view, make things less overwhelming. 

They need to improve the user interface of the automation/integrations. They are confusing to some extent. Although they are extremely important features, i found difficulty in creating automation myself. It currently made me feel like a coder or programmer when I have no such experience. It should be made more user-friendly to help people create unique automation on their own as per their needs and desires. 

Furthermore, it would be great if Monday.com could include a chat feature as well, something similar to Slack so that all task-related communications can be done on Monday swiftly. 

I've used the solution for one year.

We use the solution for task management and social media content planning. Our content creator would create a card for each post that we do. We then start gathering the content and images or design images as needed. This then goes to our copywriting team for approval and any edits that may be needed. Once approved, we update the statuses. We also make use of guest accounts for the rest of our company to view the content.

Our UX team also works on Monday.com - we have several projects on the go so it is easy to separate these. We list all the pages that we need to create in a particular flow and assign it and track our time this way.

The solution offers us one place to do all planning - and allows us to never forget any tasks as we email all our work to a planning board.

When we get requests and jobs from the rest of our company, I can simply forward the email to our backlog address. This is very convenient and ensures we never miss any work.

Due to the fact that it syncs with our calendars, the whole team is always sure on what they should be working and when the deadlines are arriving. 

It is also easy for us to share a viewer account with our exco and they can see where we are with our work.

We really use the custom columns quote a lot and also the statuses and the different views. We can quickly review our list but also see what our scheduling is like with the Gantt view.

The Gantt view really helps us make the most use of our productive time and ensures that we do not have any idle time from any of the team. It even helps us plan our leave well.

I myself particularly like the Windows and Android apps as well, so that one can work on the boards even if they do not have connectivity at the time.

Perhaps a nice Outlook plugin to copy tasks from Outlook would be beneficial. The same could work on Gmail. I have seen similar productivity App Store links to the specific emails and when you click on them you can go directly to Outlook/Gmail and view the request. Currently, we forward all the emails to the board, however, it can get messy when multiple signatures and replies, etc start happening - especially if we cc the board's email address.

A quick paste feature for screenshots would be very handy.

We have been using Monday.com for almost three years. We manage three teams and all our digital content on the platform. It is very easy to use and consolidates all our work tracking brilliantly.

The solution is very stable - we have not had any issues besides some slow speeds about three years ago.

The product can scale to any amount of users in our company.

Support has been great.

Positive

We used Trello previously. The Trello options were a bit limiting.

The initial setup was straightforward. 

We handled the setup in-house. It was very easy to start using everything. 

I am not sure what our ROI is. 

We compared the product with Todoist Business.