monday.com Reviews

I work in the affiliate marketing industry, where we have numerous content blogs as well as other promotional models. Monday.com has helped us greatly in the organization and flow of our processes. It allows us to visualize the information in different ways, and therefore have a clear and established process of what needs to be done for each item. It also facilitates the organization and prioritization of our daily and weekly activities. Likewise, I use it to organize my projects and to have a clear and previously established process.

Monday has made our task overview much easier. It allows us to place our key actions for the day or week, and visualize those activities in different ways. It also lets our superiors know what we are working on, or if we have any specific blocks.

Finally, it has allowed us to establish clear processes for each specific task that is carried out within the company, and thus optimize our time. For example, it allows us to organize our work and personal projects, establishing the perfect order of each activity and its level of priority.

The most important feature is to be able to import items from Excel and place them in a Monday file. It allows us to drag primary information and establish clear processes of how each item is going to be attacked. It also allows us to add owners so that each person knows which item corresponds to them and can complete their activities accordingly. 

Another very important feature is the placement of dates. It allows us to know in advance when each part of the project would be finished, and thus optimize our time.

One feature that would certainly improve on Monday is the fact that each group of a board has the same columns. I would find it interesting to put the option of each group having different columns. For instance, a group of data from the final step of a process should have more columns than the previous ones, referring to final activities that correspond to the end of a process. Another aspect of Monday that I'm not such a fan of is the infinite scroll to the right. Other alternatives could be evaluated to improve this.

I have been using Monday.com for about two years now.

Previously we were using Excel for our organization, but we realized that it was not the optimal tool to organize processes in which many employees had to fulfil a part of the process. For this reason, we decided to use Monday's tool and it has worked great for us.

The integration with other applications is very easy and I have not had any problems in almost two years of use.

We evaluated the option of using ClickUp. We decided to stick with Monday as it offered us a more competitive price and the features are quite similar.

Monday is an excellent tool. I highly recommend it.

We are a design and marketing company and have grown from one freelance designer to a team of ten people. As we have expanded the team, we needed a platform to put all job requests which allows us to allocate each job to a specific team member. I believe we started using this just before lockdown. 

We had previously used a system called Redbooth however we needed something a bit more sofisticated. The main use of this was so we can see all jobs at a glance and also mark them with a status as to where they're up to, and when they're complete. 

Monday.com has allowed us to organize our workload in a much more efficient way. 

We can communicate better within the team, especially throughout lockdown and when some of the team are working from home. 

We have also been able to give access to clients at time which has been useful, to keep them up to date without having to send emails. 

We can now allocate jobs to multiple team members and they can communicate the progress within the job notes and status. It has really helped us to manage our ongoing work.

Monday.com has allowed us to list all our jobs on different client boards, and organize our workload as a team and as individuals. Throughout lockdown, this was especially useful, as we could use Monday.com to communicate and leave notes about each job. The automation options are also very useful as once a job is complete, it can be moved to the bottom of the board, into a different group. Being able to tag multiple people onto one job is also beneficial too us, as we often have two to three members of the team working on one project.

The biggest thing missing that would be beneficial to us is a time tracking app.

We currently use Toggl daily to track all our client time. We would much prefer this function to be within Monday.com so that we can manage all our jobs and time within the same platform. 

It would also help if we could see all jobs under one user's name within a calendar format. I know this is something you offer but at the moment we don't find it very clear. Also, when a user's name is searched, all jobs they are to show, however, this includes completed jobs that we don't think should appear.

I've used the solution for two to three years.

Technical support is very good. It's quick and helpful.

Positive

We used to use Redbooth. We wanted something with more features.

One of our developers set up the functions on each board and found it easy.

We have suggested Monday.com to clients, however, we haven't spoken about pricing.

The evaluation of other options wasn't something that I was involved with.

The product is primarily used for collaboration between team members, particularly around project management. We will add design, development and digital marketing jobs, and project briefs and change the status of said tasks daily. We'll allocate team members to projects, use the chat feature, and generally just keep projects flowing within our creative and marketing agency. 

We also use Monday.com to store client information, run purchase orders and keep tabs on our retained clients. We have various boards not only set up for our clients, but for the business too. Whether that be campaign ideas, staff updates and more.

We now have a central hub for all information regarding jobs and clients, and it makes it much easier to share the workload between the team. 

It's especially helpful for colleagues working from anywhere/remotely, as they can simply log into Monday.com and find the information they need. Each of our clients has their own board, then within the boards, we can categorize by area (i.e. design, development, copywriting, etc). 

The automation in particular is a help. When a design job is set to 'Complete', the developers are informed straight away. It's a very useful tool and takes away the smaller manual jobs we used to have to do.

I personally like the visual aspect of Monday. As a team of creatives, It's highly important that we are able to color-coordinate jobs/status and it makes it so much easier to differentiate between clients and tasks. 

The appearance of Monday.com makes it easier to consume and digest. The search feature is also very handy. As our business has grown, and jobs have increased and Monday has grown with it. We can search for the items we need, however, the boards still also look good and have remained well-organised.

When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.). You can only see these when composing the first message. 

Subitems from subitems would also be beneficial at some point in the future. 

The 'My Work' section could be improved. At the moment, the jobs are listed by date - i.e. overdue, today, this week, etc., however, it would be better to see these by each client and to see them in the exact way we do in the normal view of Monday (or at least be given that option).

I've used the solution for around three years.

The stability is very high.

The scalability is very high.

We've never had any issues at all.

Positive

We didn't use a different solution, however, we do use Float as well, as the timeline feature in Monday.com doesn't really work for us. 

The initial setup is straightforward. It just takes time. Dedicate some time in your calendar, along with at least one other colleague to test it out/set up.

An in-house team set up the product.

I'm not 100% sure of the ROI, to be honest, however, it has saved on manual labour, ensuring our team are working to the best they can be.

I'd advise potential users to just shop around and make sure it works for them. Sample it with a couple of users first, and have a play around before fully committing.

We also looked into Asana and Harvest.

Users should be sure to take advantage of the automation. They're intimidating at first yet easy to set up once you've created one or two. It takes some time to get going with it. Be sure to set that time aside.

We use Monday.com boards to track our financial analysis for month-end financials and assign monthly tasks to specific analysts. 

This is helpful to our team. It helps us to keep track of what tasks have been completed so far and maybe what needs to be prioritized and then we can refresh the board back to the original once everything is done. 

We also use it to track potential acquisitions so the executive team and ownership can easily see what is in the pipeline and fill in the big picture. We are able to put in all the necessary information and update easily with automation features.  

The team works about 75% of the time from home. 

Since we moved from Basecamp to Monday.com, we have definitely seen an improvement in how our projects are tracked, and missed deadlines have decreased dramatically. 

We have also been able to cut down on meetings where we would discuss what projects we are working on since the projects are tracked on the Monday.com boards.      

The team has also been able to create multiple boards for deeper tracking of projects. Having all of the tracking and breakdowns of projects has definitely increased efficiency. 

We like creating statuses and assigning line items to different team members. 

The automation aspect is also extremely helpful. We have been able to keep our projects and acquisitions more organized by using the automation features to move line items over new sections based on the status. 

Being able to integrate different apps and programs has also been very helpful with communication with other teams within the company. The suggested automation and integrations are helpful for those who aren't as skilled at creating boards. 

The exporting function could be improved to offer more raw data instead of being formatted like the online view. This would be helpful for exporting boards from other departments that teams might need to work from. 

Also, the limited client access could be improved. When sharing boards with clients outside of the company, it can be very difficult for them to navigate to do anything within the board. Monday could add more project management tools and tracking features to make it even better at project management and tracking. 

Monday.com doesn’t have subtasks or task dependencies, meaning that users can’t break down project plans to a granular level or allow tasks to be dependent on the completion of others.

I've used the solution for two years.

We used to use Basecamp. We switched due to the fact that Basecamp was just awful and outdated.

I was not privy to evaluation discussions.

I work in an online gambling company. We deal on daily basis with internal and external B2B and B2C projects. Our use case includes all possible scenarios: project management (high level and detailed), Teams management, and collaboration via vacation boards and boards with the tasks. We use forms in Monday boards to log in requests from different departments in one place, we use Monday.com to manage GDPR requests and customer journeys, HR tasks and statistics, we even used board to manage company bookings. Long story short, Monday.com can suit every possible use case that you may have.

Since we started using Monday.com (until now), this system improved a lot of things in our company. We moved from old-fashioned Excel tables to the new, fresh, modern, engaging, and collaborative environment, which is full of creativity and provides us with better visibility and collaboration over all projects and tasks, vacations, and schedules that our teams use. The part that we like the most is that this system could be easily automated and integrated with other tools like Outlook/Zendesk or Teams.

I can say that all features are vital. I mostly like automation and recently added custom automation so we can brainstorm and find the best fit for our particular use-case. 

I personally like the feature "recent updates". With this tool, I can easily open every board and see quickly what are the recent changes made. Additionally, I like the mirroring column feature it helps us divide projects between a high level and detail and update things on another board without switching tabs. Also, I like reminders and in-app notifications, they're very helpful and could be easily customized.

It would be good if we could have the option to choose custom colors for the status fields and groups so we can make some boards more branded. 

Maybe automation could be reconsidered and updated a bit. We managed to find the automation that will fit our use case. Regarding automation, I would like to see an improved search area as it's not always user-friendly as well. 

I've gotten feedback from the team that it will be very helpful if Monday.com would allow filtering by "creation date" and "last update" columns.

I've used the solution for three or more years.

We did use Asana. It wasn't that user-friendly or loved by the team.

I cannot say what the pricing is.

I cannot say what we evaluated previously.

The primary use cases of the solution are documentation for projects and project management.

Monday.com increases the transparency of project management and team management.

Project management and workload management are the most valuable aspects of the product.

We would like personal documentation if possible. Even when the person leaves the team, he/she can still access all the files he/she created.

We've used the solution for two years.

We are a mid-sized video production company of 15 employees and we are slowly growing. The growth is not only in the number of employees. It's also in the number of clients as well. 

As our workload increases, we constantly look for ways to improve ourselves/workflow to keep us more organized. 

We settled on Monday to help us keep track of the number of in-progress video productions we have. We also use the features to help us understand where at that we are in a project, what needs to be done and what will be done. It's an amazing tool. 

It has improved our organizational skills and kept us up to the task. We have many clients and our day-to-day entails us to be precise in making which tasks need to be done and who is assigned to them. 

We've used other solutions in the past, one being Asana, and Monday has been the better asset. Our team has enjoyed using it and I feel like it's eliminated any overlap and confusion that we might experience on projects, especially the larger scale ones. I believe that it also improves our outlook for new projects we can take on. 

The tabs (color coding) featured is great for distinguishing different areas of our workflow. Say that we have a music file that needs to be licensed - we use the color red (tab) to signify that the music hasn't been licensed. Once we license, we change the tab to brown. It's a small feature, however, the color-coding is something that makes completed tasks almost immediately indefinable. 

Having multiple workspaces is also helpful for different facets of the company so our different teams don't overlap. 

The tab closing feature is a bit vague at times. A better way to move and close/open tabs would be great. Sometimes, being the drop-down button is not as fast or intuitive as I would like but that may be screen dependent. 

I think adding a media feature would be great. Implementing instant access to projects for video teams might be helpful for media companies. How this would work, I don't know, but adding a visual component to indicate incomplete tasks would add an extra dimension to the user experience.

I've been using the solution for two years.

It's amazingly stable; there are no glitches.

It has the potential to scale if it keeps adding features. 

We have had no questions for that team yet and we have been using it for more than a year.

Positive

We used Asana. It was too convoluted.

it was simple. We learned it ourselves with no support.

We handled the initial setup in-house.

Return defiantly outweighs our investment.

It was a pleasant experience. 

My company looked at Asana and considered doing everything old school. They liked the integration with Slack notifications. 

We use the solution as a CRM, track project progress, and keep client notes all in one place. We also use My Work to keep track of everyone's day-to-day at the company and ensure that all deadlines are met. This was a big step for us to implement.

We also use dashboards to track our most important numbers, which are revenue and sales. We also use personal to-do lists and communicate internally as a team. Half of our team is virtual, so Monday.com has been our source of communication as a whole for the entire company, which is awesome.

The product has been amazing. 

Now we can see our client data and sort by column with the data that is most important to us as a business. We can run reports with real data that allow us to take decision on a higher level. We can now also track per person their book of business, how much revenue they are managing as a whole, and, based on column data, we can run reports. 

As a company we operate on quarterly goals, so we have a board that is just to track these goals and their progress. We can run reports and it has been really great.

Integrations with Slack and integrations as a whole are wonderful. We want to use Monday.com as our source of truth. We also use automation and think it's great. When we were looking for a project management software during our sales process, Monday.com really stood out because of these features. 

We want to be efficient and this software has allowed us to do that. The insights tabs are also amazing. Again, we can run reports on those and make higher-level decisions and see data per person on specific metrics.

The solution offers more integration features with Hubspot and more options to connect within boards. We love using My Work, however, there are also limited capabilities within boards. My Work cannot be connected to specific line items in boards or subtasks, and therefore it is currently causing a gap in communication with our team. 

An area that can be explored, similar to Salesforce, is a task board for each client. I'm not sure that this will be ideal for everyone. However, in our case, we use Monday.com as both our CRM and project management software.

I've used the solution for over a year.

The stability is great.

The scalability is great.

Technical support is great.

Positive

We did not work with a different solution.

The initial setup was good.

We handled the solution's set up in-house.

We've seen a 3X ROI.

We did look at Salesforce and Hubspot (we have Hubspot right now - just as another source).

We have more capabilities to send email templates within each task. We have workflows and we would love to have white-labeling services since we have client-facing boards and they are confused as to what is monday.com. That is just not user-friendly for our clients.