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reviewer1850976 - PeerSpot reviewer
Programme Delivery Manager at CLT International
User
Easy to work with, visually appealing, and helps track workloads
Pros and Cons
  • "Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great."
  • "They should make it possible in the inbox to select all inbox updates and mark them as read."

What is our primary use case?

The solution is used for managing tasks for educational courses to ensure the delivery of the courses for course delivery and examinations. This includes updating course materials, preparing exam papers, and keeping track of academic malpractice schedules. 

It's also used for giving time-frames for working on course manuals and preparing these with authors and design services to ensure these a prepared annually ready for the beginning of a sitting.

Courses in general have a lot of information held within a board so that each sitting is monitored. 

Boards are also used for other company projects to help keep track of tasks and work collaboratively with other teams. 

How has it helped my organization?

Monday.com has enabled the department to create boards that help keep the tasks for each sitting and each course in one place and on track. Tasks can be allocated and it makes inter-department co-operation much easier for projects. Adding in comments and tagging them means they will receive your note. 

Managers can keep track of people's workload and support or split tasks within the team to ensure that work is balanced. 

It is visually a really nice platform compared to some other project management tools, which makes it much easier to work with.  

What is most valuable?

Being able to see 'my work' at a glance in the "My Work" section allows me to see what tasks are coming up and which ones are in progress. 

Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great. 

Creating a baseline so I can see when tasks in a project should have been completed as opposed to when they are completed helps a lot. This allows me to see where delays occur in the project and change the amount of time given to reflect more accurately the realistic time frame of each task for next time. 

The Gantt chart also gives a really good visual guide to the workload at different points in the project. 

What needs improvement?

For tasks that have a time frame, they should make it optional as to when they appear in 'My work' - as in, not just the end date of the timeframe. I'd also like to see the beginning. 

When duplicating boards it would be useful if Moday.com could have the option to auto-populate the dates for the following year, as education courses run in cycles, with dates for tasks due being quite similar, year on year. This would then just leave a few date tweaks rather than having to change all the dates for each of the tasks. 

They should make it possible in the inbox to select all inbox updates and mark them as read. 

Buyer's Guide
monday.com
March 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.

For how long have I used the solution?

I've used the product for over a year.

What do I think about the stability of the solution?

The solution has not let us down. It's stable. 

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

Customer service and support are very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different product beforehand.

How was the initial setup?

The initial setup is straightforward yet time-consuming.

What about the implementation team?

The solution was implemented in-house

What's my experience with pricing, setup cost, and licensing?

The solution offers very good value for money.

Which other solutions did I evaluate?

I did not look into other options.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
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    reviewer1847700 - PeerSpot reviewer
    Marketing Associate at OOMPH
    User
    Great automation, removes repetitive task work, and good drag and drop functionality
    Pros and Cons
    • "Automation is by far the most valuable tool ever."
    • "We need to have conversations within the platform."

    What is our primary use case?

    Monday.com is used in multiple areas, from being a CRM that I use for influencers, reaching out to new ones, and keeping in touch with long-term influencers. It's also a great to-do list for all my tasks.

    It's used for content calendars and approvals. It's easy to leave specific comments on specific posts and how to change them. This way there is no need to go back and forth on chat.

    How has it helped my organization?

    Monday.com allows me to get rid of all the mundane repetitive tasks on the daily. Things like writing a whole new email to an influencer even though I only need to change parts of it. I can use Monday.com to create a customizable email template and send it to as many influencers and as much customizability as I require.

    It's also great for keeping track of tasks. Having 20-30-40 tasks and keeping track of all is not easy, the easy drag and drop on Monday allows me to prioritize and work on tasks as needed.

    What is most valuable?

    Automation is by far the most valuable tool ever. By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features.

    As mentioned earlier, I've almost fully automated every repetitive task that I needed to work on day in and day out. By doing this, I've freed up my time and brain to work on tasks that actually make a difference. I like the notifications, file sharing, and most recently, the mirroring and linking of multiple boards.

    What needs improvement?

    I love the email automation and it's great, however, there is something that is still missing. We need to have conversations within the platform. If it's possible to filter certain emails and bring them all into one Monday.com task and have a full conversation with that person through Monday, that would be ideal. It would save me hours of time trying to find old emails, referencing them, and getting information out of them.

    I'd like Google Drive integration where I don't have to leave Monday.com to look and search on my drive. Quickly linking to files, creating new folders, etc. would be fantastic

    For how long have I used the solution?

    I've used this product now for two years. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.

    PeerSpot user
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      Buyer's Guide
      monday.com
      March 2025
      Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
      842,651 professionals have used our research since 2012.
      Juan Carlos Salcedo - PeerSpot reviewer
      New Business Manager at Just Media Group
      Real User
      Can import items from Excel, helps visualize information, and assists in time management
      Pros and Cons
      • "It allows us to know in advance when each part of the project would be finished, and thus optimize our time."
      • "I'm not such a fan of the infinite scroll to the right."

      What is our primary use case?

      I work in the affiliate marketing industry, where we have numerous content blogs as well as other promotional models. Monday.com has helped us greatly in the organization and flow of our processes. It allows us to visualize the information in different ways, and therefore have a clear and established process of what needs to be done for each item. It also facilitates the organization and prioritization of our daily and weekly activities. Likewise, I use it to organize my projects and to have a clear and previously established process.

      How has it helped my organization?

      Monday has made our task overview much easier. It allows us to place our key actions for the day or week, and visualize those activities in different ways. It also lets our superiors know what we are working on, or if we have any specific blocks.

      Finally, it has allowed us to establish clear processes for each specific task that is carried out within the company, and thus optimize our time. For example, it allows us to organize our work and personal projects, establishing the perfect order of each activity and its level of priority.

      What is most valuable?

      The most important feature is to be able to import items from Excel and place them in a Monday file. It allows us to drag primary information and establish clear processes of how each item is going to be attacked. It also allows us to add owners so that each person knows which item corresponds to them and can complete their activities accordingly. 

      Another very important feature is the placement of dates. It allows us to know in advance when each part of the project would be finished, and thus optimize our time.

      What needs improvement?

      One feature that would certainly improve on Monday is the fact that each group of a board has the same columns. I would find it interesting to put the option of each group having different columns. For instance, a group of data from the final step of a process should have more columns than the previous ones, referring to final activities that correspond to the end of a process. Another aspect of Monday that I'm not such a fan of is the infinite scroll to the right. Other alternatives could be evaluated to improve this.

      For how long have I used the solution?

      I have been using Monday.com for about two years now.

      Which solution did I use previously and why did I switch?

      Previously we were using Excel for our organization, but we realized that it was not the optimal tool to organize processes in which many employees had to fulfil a part of the process. For this reason, we decided to use Monday's tool and it has worked great for us.

      What's my experience with pricing, setup cost, and licensing?

      The integration with other applications is very easy and I have not had any problems in almost two years of use.

      Which other solutions did I evaluate?

      We evaluated the option of using ClickUp. We decided to stick with Monday as it offered us a more competitive price and the features are quite similar.

      What other advice do I have?

      Monday is an excellent tool. I highly recommend it.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.

      PeerSpot user
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        Designer & Studio Manager at Root Fifty-Two
        User
        Great for organization and communication with helpful tagging capabilities
        Pros and Cons
        • "Monday.com has allowed us to organize our workload in a much more efficient way."
        • "The biggest thing missing that would be beneficial to us is a time tracking app."

        What is our primary use case?

        We are a design and marketing company and have grown from one freelance designer to a team of ten people. As we have expanded the team, we needed a platform to put all job requests which allows us to allocate each job to a specific team member. I believe we started using this just before lockdown. 

        We had previously used a system called Redbooth however we needed something a bit more sofisticated. The main use of this was so we can see all jobs at a glance and also mark them with a status as to where they're up to, and when they're complete. 

        How has it helped my organization?

        Monday.com has allowed us to organize our workload in a much more efficient way. 

        We can communicate better within the team, especially throughout lockdown and when some of the team are working from home. 

        We have also been able to give access to clients at time which has been useful, to keep them up to date without having to send emails. 

        We can now allocate jobs to multiple team members and they can communicate the progress within the job notes and status. It has really helped us to manage our ongoing work.

        What is most valuable?

        Monday.com has allowed us to list all our jobs on different client boards, and organize our workload as a team and as individuals. Throughout lockdown, this was especially useful, as we could use Monday.com to communicate and leave notes about each job. The automation options are also very useful as once a job is complete, it can be moved to the bottom of the board, into a different group. Being able to tag multiple people onto one job is also beneficial too us, as we often have two to three members of the team working on one project.

        What needs improvement?

        The biggest thing missing that would be beneficial to us is a time tracking app.

        We currently use Toggl daily to track all our client time. We would much prefer this function to be within Monday.com so that we can manage all our jobs and time within the same platform. 

        It would also help if we could see all jobs under one user's name within a calendar format. I know this is something you offer but at the moment we don't find it very clear. Also, when a user's name is searched, all jobs they are to show, however, this includes completed jobs that we don't think should appear.

        For how long have I used the solution?

        I've used the solution for two to three years.

        How are customer service and support?

        Technical support is very good. It's quick and helpful.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        We used to use Redbooth. We wanted something with more features.

        How was the initial setup?

        One of our developers set up the functions on each board and found it easy.

        What's my experience with pricing, setup cost, and licensing?

        We have suggested Monday.com to clients, however, we haven't spoken about pricing.

        Which other solutions did I evaluate?

        The evaluation of other options wasn't something that I was involved with.

        Which deployment model are you using for this solution?

        Private Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Google
        Disclosure: I am a real user, and this review is based on my own experience and opinions.

        PeerSpot user
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          reviewer1849395 - PeerSpot reviewer
          Designer & Marketing Manager at Root Fifty-Two
          User
          Easy to color coordinate jobs, is visually appealing, and makes remote work simple
          Pros and Cons
          • "The appearance of Monday.com makes it easier to consume and digest."
          • "When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.)."

          What is our primary use case?

          The product is primarily used for collaboration between team members, particularly around project management. We will add design, development and digital marketing jobs, and project briefs and change the status of said tasks daily. We'll allocate team members to projects, use the chat feature, and generally just keep projects flowing within our creative and marketing agency. 

          We also use Monday.com to store client information, run purchase orders and keep tabs on our retained clients. We have various boards not only set up for our clients, but for the business too. Whether that be campaign ideas, staff updates and more.

          How has it helped my organization?

          We now have a central hub for all information regarding jobs and clients, and it makes it much easier to share the workload between the team. 

          It's especially helpful for colleagues working from anywhere/remotely, as they can simply log into Monday.com and find the information they need. Each of our clients has their own board, then within the boards, we can categorize by area (i.e. design, development, copywriting, etc). 

          The automation in particular is a help. When a design job is set to 'Complete', the developers are informed straight away. It's a very useful tool and takes away the smaller manual jobs we used to have to do.

          What is most valuable?

          I personally like the visual aspect of Monday. As a team of creatives, It's highly important that we are able to color-coordinate jobs/status and it makes it so much easier to differentiate between clients and tasks. 

          The appearance of Monday.com makes it easier to consume and digest. The search feature is also very handy. As our business has grown, and jobs have increased and Monday has grown with it. We can search for the items we need, however, the boards still also look good and have remained well-organised.

          What needs improvement?

          When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.). You can only see these when composing the first message. 

          Subitems from subitems would also be beneficial at some point in the future. 

          The 'My Work' section could be improved. At the moment, the jobs are listed by date - i.e. overdue, today, this week, etc., however, it would be better to see these by each client and to see them in the exact way we do in the normal view of Monday (or at least be given that option).

          For how long have I used the solution?

          I've used the solution for around three years.

          What do I think about the stability of the solution?

          The stability is very high.

          What do I think about the scalability of the solution?

          The scalability is very high.

          How are customer service and support?

          We've never had any issues at all.

          How would you rate customer service and support?

          Positive

          Which solution did I use previously and why did I switch?

          We didn't use a different solution, however, we do use Float as well, as the timeline feature in Monday.com doesn't really work for us. 

          How was the initial setup?

          The initial setup is straightforward. It just takes time. Dedicate some time in your calendar, along with at least one other colleague to test it out/set up.

          What about the implementation team?

          An in-house team set up the product.

          What was our ROI?

          I'm not 100% sure of the ROI, to be honest, however, it has saved on manual labour, ensuring our team are working to the best they can be.

          What's my experience with pricing, setup cost, and licensing?

          I'd advise potential users to just shop around and make sure it works for them. Sample it with a couple of users first, and have a play around before fully committing.

          Which other solutions did I evaluate?

          We also looked into Asana and Harvest.

          What other advice do I have?

          Users should be sure to take advantage of the automation. They're intimidating at first yet easy to set up once you've created one or two. It takes some time to get going with it. Be sure to set that time aside.

          Which deployment model are you using for this solution?

          On-premises
          Disclosure: I am a real user, and this review is based on my own experience and opinions.

          PeerSpot user
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            reviewer1848210 - PeerSpot reviewer
            Financial Analyst at Weinstein Properties
            User
            Great integrations, helpful automation features, and excellent status visibility
            Pros and Cons
            • "We have been able to keep our projects and acquisitions more organized by using the automation features to move line items over new sections based on the status."
            • "The exporting function could be improved to offer more raw data instead of being formatted like the online view."

            What is our primary use case?

            We use Monday.com boards to track our financial analysis for month-end financials and assign monthly tasks to specific analysts. 

            This is helpful to our team. It helps us to keep track of what tasks have been completed so far and maybe what needs to be prioritized and then we can refresh the board back to the original once everything is done. 

            We also use it to track potential acquisitions so the executive team and ownership can easily see what is in the pipeline and fill in the big picture. We are able to put in all the necessary information and update easily with automation features.  

            How has it helped my organization?

            The team works about 75% of the time from home. 

            Since we moved from Basecamp to Monday.com, we have definitely seen an improvement in how our projects are tracked, and missed deadlines have decreased dramatically. 

            We have also been able to cut down on meetings where we would discuss what projects we are working on since the projects are tracked on the Monday.com boards.      

            The team has also been able to create multiple boards for deeper tracking of projects. Having all of the tracking and breakdowns of projects has definitely increased efficiency. 

            What is most valuable?

            We like creating statuses and assigning line items to different team members. 

            The automation aspect is also extremely helpful. We have been able to keep our projects and acquisitions more organized by using the automation features to move line items over new sections based on the status. 

            Being able to integrate different apps and programs has also been very helpful with communication with other teams within the company. The suggested automation and integrations are helpful for those who aren't as skilled at creating boards. 

            What needs improvement?

            The exporting function could be improved to offer more raw data instead of being formatted like the online view. This would be helpful for exporting boards from other departments that teams might need to work from. 

            Also, the limited client access could be improved. When sharing boards with clients outside of the company, it can be very difficult for them to navigate to do anything within the board. Monday could add more project management tools and tracking features to make it even better at project management and tracking. 

            Monday.com doesn’t have subtasks or task dependencies, meaning that users can’t break down project plans to a granular level or allow tasks to be dependent on the completion of others.

            For how long have I used the solution?

            I've used the solution for two years.

            Which solution did I use previously and why did I switch?

            We used to use Basecamp. We switched due to the fact that Basecamp was just awful and outdated.

            Which other solutions did I evaluate?

            I was not privy to evaluation discussions.

            Disclosure: I am a real user, and this review is based on my own experience and opinions.

            PeerSpot user
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              reviewer1848453 - PeerSpot reviewer
              Customer Experience Manager at Playtech Managed Services
              User
              Great features with good customization and helpful recent updates views
              Pros and Cons
              • "I mostly like automation and recently added custom automation so we can brainstorm and find the best fit for our particular use-case."
              • "It would be good if we could have the option to choose custom colors for the status fields and groups so we can make some boards more branded."

              What is our primary use case?

              I work in an online gambling company. We deal on daily basis with internal and external B2B and B2C projects. Our use case includes all possible scenarios: project management (high level and detailed), Teams management, and collaboration via vacation boards and boards with the tasks. We use forms in Monday boards to log in requests from different departments in one place, we use Monday.com to manage GDPR requests and customer journeys, HR tasks and statistics, we even used board to manage company bookings. Long story short, Monday.com can suit every possible use case that you may have.

              How has it helped my organization?

              Since we started using Monday.com (until now), this system improved a lot of things in our company. We moved from old-fashioned Excel tables to the new, fresh, modern, engaging, and collaborative environment, which is full of creativity and provides us with better visibility and collaboration over all projects and tasks, vacations, and schedules that our teams use. The part that we like the most is that this system could be easily automated and integrated with other tools like Outlook/Zendesk or Teams.

              What is most valuable?

              I can say that all features are vital. I mostly like automation and recently added custom automation so we can brainstorm and find the best fit for our particular use-case. 

              I personally like the feature "recent updates". With this tool, I can easily open every board and see quickly what are the recent changes made. Additionally, I like the mirroring column feature it helps us divide projects between a high level and detail and update things on another board without switching tabs. Also, I like reminders and in-app notifications, they're very helpful and could be easily customized.

              What needs improvement?

              It would be good if we could have the option to choose custom colors for the status fields and groups so we can make some boards more branded. 

              Maybe automation could be reconsidered and updated a bit. We managed to find the automation that will fit our use case. Regarding automation, I would like to see an improved search area as it's not always user-friendly as well. 

              I've gotten feedback from the team that it will be very helpful if Monday.com would allow filtering by "creation date" and "last update" columns.

              For how long have I used the solution?

              I've used the solution for three or more years.

              Which solution did I use previously and why did I switch?

              We did use Asana. It wasn't that user-friendly or loved by the team.

              What's my experience with pricing, setup cost, and licensing?

              I cannot say what the pricing is.

              Which other solutions did I evaluate?

              I cannot say what we evaluated previously.

              Disclosure: I am a real user, and this review is based on my own experience and opinions.

              PeerSpot user
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                reviewer1848396 - PeerSpot reviewer
                Senior Data Scientist at National Grid
                User
                Increases transparency and offers great project and workload management
                Pros and Cons
                • "Monday.com increases the transparency of project management and team management."
                • "Even when the person leaves the team, he/she can still access all the files he/she created."

                What is our primary use case?

                The primary use cases of the solution are documentation for projects and project management.

                How has it helped my organization?

                Monday.com increases the transparency of project management and team management.

                What is most valuable?

                Project management and workload management are the most valuable aspects of the product.

                What needs improvement?

                We would like personal documentation if possible. Even when the person leaves the team, he/she can still access all the files he/she created.

                For how long have I used the solution?

                We've used the solution for two years.

                Which deployment model are you using for this solution?

                On-premises

                If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

                Other
                Disclosure: I am a real user, and this review is based on my own experience and opinions.

                PeerSpot user
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                  Buyer's Guide
                  Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
                  Updated: March 2025
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