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reviewer1852128 - PeerSpot reviewer
Graphic Designer at Celebrity Ink™ Tattoo Studios
User
May 11, 2022
Great board system with good automation and helpful organization features
Pros and Cons
  • "The automation process is one of the best."
  • "After the Monday.com implementation, we had an increase in productivity, all the employees reduced their time micromanaging all the tasks they were doing and had a platform already set up with automation to make the job easier and also the workflow between team members."
  • "Now, we are using a cloud option and then we send the link on Monday to the other team members. It was too slow and with some bugs sometimes."
  • "Now, we are using a cloud option and then we send the link on Monday to the other team members. It was too slow and with some bugs sometimes."

What is our primary use case?

Before all of our tasks were sent by email and each employee took care of their own tasks and deadlines. This process was confusing as we had a huge amount of emails between the team. 

After the Monday.com implementation, we had an increase in productivity. All the employees reduced their time micromanaging all the tasks they were doing and had a platform already set up with automation to make the job easier and also the workflow between team members. 

Also, the organization of projects and being able to create boards for each project and have the team involved in this project and able to track down the process of everyone is a positive outcome. 

How has it helped my organization?

All of our tasks and projects are on Monday.com.  

This was the best solution we found in the market. We did a long search and did a lot of tests to choose Monday.com as our best option.  

The board system changes how we organize and execute our projects. After using Monday we saw gaps to improve on how we were executing the projects. We have team members in different countries having all in Monday is a perfect intersection point for all team members to collaborate with the project they are involved with. 

What is most valuable?

The automation process is one of the best. We can organize the workflow through different employees, and after they finishes with the task and updating the thread this goes automatically to a different team member making the project flowing more smoothly. 

The new pages feature also was a big one that all the team is using now. Having all of this features on computer, phone, or tablet makes to keep track even if you are out of the office because any reason. It made the team more put together and involved in the projects. 

What needs improvement?

I loved the new feature of the page document inside Monday.com. The only one that we don't use as much is uploading the files to be accessed on Monday. 

Now, we are using a cloud option and then we send the link on Monday to the other team members. It was too slow and with some bugs sometimes. We had to download a simple image to see it instead be able to check directly on Monday (the bug was that the image didn't appear when enlarged). Having a different section just with the functionality as a cloud service so you can organize and see the files better would be great. 

Buyer's Guide
monday.com
April 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

Stability is amazing. We had only two or three days where it wasn't working just for a few hours. Two of those days were updates on their end. And other was an issue, they provided a link to follow up what happened and where the problems where located on the platform 

What do I think about the scalability of the solution?

I know they can improve a lot and hopefully will continue creating more tools like any other cloud solution. 

How are customer service and support?

So far we didn't have to use technical support too much, however, it was ok. 

Which solution did I use previously and why did I switch?

We used Trello. We changed it as it was too simple. 

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation was with a vendor partly, which was pretty good, however, we practically did it ourselves.

What was our ROI?

Quality/time executing the project has been a positive ROI for us. 

What's my experience with pricing, setup cost, and licensing?

Knowing your needs is the main thing. That way you can select the best option. Don't go cheap if will give more trouble for your team/project.

Which other solutions did I evaluate?

We also looked at Asana, Smartsheet, and Hubspot.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1849497 - PeerSpot reviewer
Marketing Manager - Global SME at What3Words Limited
User
May 11, 2022
Great UX, helpful collaboration tools, and excellent color tagging capabilities
Pros and Cons
  • "I love how we can color coordinate between statuses and how statuses jump into their respective groups automatically once chosen."
  • "It made the collaboration between marketing and creative studio teams much neater and seamless."
  • "It would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software."
  • "It would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software."

What is our primary use case?

We use the solution for marketing and creative project management. 

As a marketing manager, we brief on tasks within Monday.com including all details of the project, such as vertical, status, delivery date, etc. Our traffic manager assigns tasks based on the studio team's availability and priority. 

Mainly, Monday.com is the main tool for our traffic manager to manage a variety of tasks between marketing managers and creatives. 

Once assigned, we can track who the assigned person is and then track the process. It is a very useful tool for tracking things. 

How has it helped my organization?

It made the collaboration between marketing and creative studio teams much neater and seamless. 

Previously, we've used normal Google Sheets. In the beginning, it was manageable. However, once our projects became bigger (alongside the employee count), it became hard to manage between lots of sheets. Then Monday.com came in and it's pretty much a super clear tool to streamline all project collaboration between marketing managers and studio. 

Also, as we can sync Monday.com with our Slack or an email, it's nice to get notifications on how our project is moving. 

What is most valuable?

I love how we can color coordinate between statuses and how statuses jump into their respective groups automatically once chosen. Although personally, I don't use it often, I like how managers can see the workloads of designers and editors in color coordination, and based on that they can let the marketing managers know who has the capacity or whether the team is full. It helps to be aware of incoming tasks. It also helps us to determine project prioritizing and planning ahead more efficiently. As a creative person, it's nice to see their timeline of jobs done as accomplishments. 

What needs improvement?

As a marketing manager, I'm happy with the current features that we're using now. Within our company, we use different software to proof tasks or amend them so it's no problem. We're using Monday.com more on a basic level of assigning and tracking tasks and probably are missing some of the nice features. However, it would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software.

For how long have I used the solution?

I've used the solution for about three years.

Which solution did I use previously and why did I switch?

Previously I've used Trello for managing freelancers and internal tasks. Then our company adapted monday.com as an official studio management tool, hence I moved to the monday.com. It's definitely easier to use and manage both internal and external stakeholders. 

Which other solutions did I evaluate?

Monday.com was chosen by the upper management and we've gone with it. 

What other advice do I have?

We love the product and its UX. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
April 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,943 professionals have used our research since 2012.
User
May 9, 2022
Great features, various views, and a helpful kanban tool
Pros and Cons
  • "I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing."
  • "Who thought you could ever love Mondays so much?"
  • "I have never not found a feature I want."

What is our primary use case?

I work in multiple areas in design, consulting, and managing health businesses, and enjoy my environments being diverse across the board. 

I often will add my clients as guests and sometimes also as collaborators. I am often remote and not office based so having a tool that has a well-functioning app is integral to retaining me as a customer and the clients usually say they love the easy app also. 

I am also a visual/design-motivated person so the aesthetics and UX side of a tool is integral also. 

How has it helped my organization?

Monday.com has really improved the professional presentation of information and the ability for me to be able to facilitate transparency on the progress of a variety of jobs. 

I also use it for personal use with budgeting and helping me with day-to-day life as the deadlines functions keep me on track. 

The kanban tool is great when working with teams. My personal subscription when shared has usually resulted in clients signing up themselves as it is so user-friendly. Obviously, it's well developed and tested prior to release.

What is most valuable?

I have really appreciated the many features of Monday.com. The most valuable are usually the ones I repeatedly use time and time and time again. 

I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing. 

The ability to have timeline and calendar views is simply magnificent - they really help too especially when partnered with the useful alarms functions to remind us when stuff needs to happen.

What needs improvement?

I have never not found a feature I want. Monday.com is intuitive to use, and color coding and groups make tracking tasks a breeze. The calendar and Kanban features are aces. Being able to store files in tasks also makes organizing and finding large volumes of information so easy, especially over time.

The phone app is awesome and any clients I have ever added to my boards have gone on to subscribe themselves following access. 

I have tried other tools since first subscribing but have always ended up coming back to Monday. Who thought you could ever love Mondays so much?

For how long have I used the solution?

We've used the solution for several years.

What do I think about the stability of the solution?

I'm very positive in regard to the stability.

What do I think about the scalability of the solution?

I'm very positive about the scalability. 

How are customer service and support?

We've never needed support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution previously.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We handled the setup in-house.

What's my experience with pricing, setup cost, and licensing?

I do find the pricing a little expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850964 - PeerSpot reviewer
Billing at Bilder Appliance Repair
User
May 9, 2022
Great kanban boards, useful for housing project information, and has GIF sharing capabilities
Pros and Cons
  • "The features I found most valuable are the Kanban boards."
  • "We are a small business so it really helps us stay organized."
  • "A message center that is similar to texting or Facebook Messenger would be useful."
  • "There is a feature I think should be included in the next release."

What is our primary use case?

The primary use case of this solution is for organization and accessibility of information.  We work in appliance repair and order parts, send bills, and have general information all employees need to access. With our parts table, everyone in the office can easily see where a part was ordered, if it was ordered, if it is in and can be set up to go back out, or if the part is back-ordered. This helps our parts department communicate with the rest of the office without having to actually talk to them. 

How has it helped my organization?

With our parts table, everyone in the office can easily see where a part was ordered, if it was ordered, if it is in and can be set up to go back out, or if the part is back-ordered. This helps our parts department communicate with the rest of the office without having to actually talk to them. We have general employee information organized on boards, and our truck fleet information. It also helps with being able to access this information from work or home.  We also have a payment board we can mark when we get paid by vendors.

What is most valuable?

The features I found most valuable are the Kanban boards. You can communicate with the rest of the office with comments and organize the information by categories and it will automatically send them that way when you choose that category. 

Who doesn’t love sending your co-workers GIFs in the comments section of the board? We can also make side tables to assign and create a special table for a certain group of people all based on the main table. We are a small business so it really helps us stay organized.

What needs improvement?

There is a feature I think should be included in the next release. A message center that is similar to texting or Facebook Messenger would be useful. That way, you could communicate with people in the office without having to comment on a specific board. We have people who work from home and would be an easy way for them to communicate with everyone without pulling out their phones to message. I can’t really think of anything else. We are a small business so it works great for everything we need it to. It has helped out our organization greatly. 

For how long have I used the solution?

I've used the solution for a year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

We haven’t used technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We did not implement it through a vendor.

What's my experience with pricing, setup cost, and licensing?

If you have more than ten people, it will cost more.

Which other solutions did I evaluate?

We did not look into other options.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1853904 - PeerSpot reviewer
Business Analyst at Strop
User
May 9, 2022
User-friendly and modern looking with helpful notes/comments capabilities
Pros and Cons
  • "Pretty much everything is customizable and easily editable."
  • "The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc., it is super user-friendly with almost no learning curves, has a modernized look and feel, functions very fast, and the mobile app is also super easy to use and update on your phone."
  • "There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours."
  • "There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects."

What is our primary use case?

Tracking my projects as well as seeing other colleagues' keeping track of different data points such as owner, project costs, types of projects, and adding subitems based on the phase each project is currently in has been the main use case for our organization. 

We also move all completed projects to another board to keep track of our revenue. 

Another board that we use internally is to update our vacation and travel calendar. It's useful due to the fact that you get to see everyone's travel schedule in various formats such as table, timeline, and calendar view.

How has it helped my organization?

The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc. 

It's super user-friendly and there are almost no learning curves when we first started using the platform. 

A modernized look and feel is always a plus. 

The website also functions very fast and I'm also happy with the mobile app version they provide. 

It's also super easy to use and update on your phone. I'd recommend using this for any companies out there. 

Pretty much everything is customizable and easily editable.

What is most valuable?

The notes/comments section is helpful. It's visible to everyone. Everyone can upload files and random notes relevant to each project. I've been using the notes and comments section a lot, just so that if someone else gets looped into the project but is too lazy to read through the long email thread, they can simply go to this internal note section and download necessary and important files and understand the scope of each project without having to ask your colleagues. It's also good to jot down any information you may need.

What needs improvement?

There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours. There is a functionality where you can download an older version/history, however, I needed to re-update that specific column manually - which was a pain. Other than that, everything else has been pretty good so far.

For how long have I used the solution?

I've used the solution for more than two years.

What do I think about the stability of the solution?

The stability is pretty good. It's a pretty big company with a dedicated team troubleshooting all the time.

What do I think about the scalability of the solution?

The scalability is pretty good. I wish there was an example of scalability.

How are customer service and support?

I have no experience with technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used to use SmartSheets, however, there is a lack of features and an old look and feel.

How was the initial setup?

The setup is very user-friendly and straightforward.

What about the implementation team?

We did the setup in-house.

What was our ROI?

I'm not sure about what our ROI would be.

What's my experience with pricing, setup cost, and licensing?

I wasn't involved in the decision-making process.

Which other solutions did I evaluate?

I wasn't involved in the decision-making process.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850733 - PeerSpot reviewer
Administrative Office Coordinator at Sutton Eldridge Engineering, LLC
User
May 6, 2022
Customizable with flexible boards and seamless processes
Pros and Cons
  • "The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs."
  • "It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com."
  • "We would love it if the system could communicate with our accounting system, QuickBooks."
  • "We would love it if the system could communicate with our accounting system, QuickBooks."

What is our primary use case?

We are an engineering firm. We utilize Monday.com to manage all our projects and our billing as well as our proposals, paid-time-off benefits, and anything that has to do with the coordination of a project from beginning to end.  

How has it helped my organization?

It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com. We have customized it to the point where every process runs seamlessly throughout the day, throughout each project, and on all boards that we created. 

What is most valuable?

The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs. 

Our IT director has created boards that talk to each other which allows the project management process to successfully create all phases of a project, and show all work done on each project, including when and how much we billed according to how much work has been completed.  

We can glance at a board to see which engineer worked on a project when our clients contact us with the need to speak with the engineer on a specific discipline.

What needs improvement?

We would love it if the system could communicate with our accounting system, QuickBooks. I keep track of my invoice dates in Monday but then I have to go to Quickbooks to backdate the date of the Invoice to match Monday, for each invoice.  

For how long have I used the solution?

I've used the solution for approximately two and a half years.

Which solution did I use previously and why did I switch?

We did not use another solution. We started out using Monday.com.

What's my experience with pricing, setup cost, and licensing?

It's worth it! It will change your workflow for the better.

Which other solutions did I evaluate?

I cannot remember if we evaluated other options at the time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850994 - PeerSpot reviewer
Communications Manager at The Bhutan Foundation
User
May 6, 2022
Great task management features with easy commenting and simple uploading capabilities
Pros and Cons
  • "I found the task management features as the most useful and necessary."
  • "Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently."
  • "While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."
  • "While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."

What is our primary use case?

Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently. It has endless features you can adapt to your requirements.

From daily task management features to managing donor reports, and publication deadlines, it covers all features to make your daily work easier, more efficient, and professional. We even manage our dispatch records and meeting follow-ups on Monday.com.

This is very useful for non-profit organizations whose work spreads over large project constituents and various thematic areas. 

How has it helped my organization?

This has helped my organization to manage our tasks and deadlines very efficiently. 

We use this to plan our online social media content on different platforms. It is easy to review and finalize. We even upload pictures and related media on the platform to review and finalize them.

We do record our meeting and discussion follow-ups. This helps us to assign specific staff and officials with deadlines for the tasks.

This is a great tool for planners. We have our individual work plans and leave registers online.

What is most valuable?

I found the task management features as the most useful and necessary.

Task management is very crucial to get things done as per the work plans. This lets us fulfill our goals and milestones for various projects and activities. It is transparent and is available to view and review by all the team members of the organization. The team members can come in and comment, suggest and review anything by tagging them in the update field. 

All kinds of media can be uploaded online for review and feedback. We have specific deadlines and notification features to let the member know of their upcoming task deadlines in advance.

What needs improvement?

While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management.

For instance, a non-profit might want to use the platform to fully manage their project information and database without a need to go for another platform or system. This feature should include all basic and advanced features of project management.

Another feature could be to have grant management features. If an organization wants to generate a report on how much they have spent on certain projects, it should easily be able to do from the platform dashboard without much hassle.

For how long have I used the solution?

I have been using this solution for over four years now.

What do I think about the stability of the solution?

I didn't experience any outages on the platform that affected my efficiency. It has required infrastructures to cater to growing numbers of clients very efficiently and effectively.

What do I think about the scalability of the solution?

Since the solution is based in the cloud with multiple geo-location of its servers, I feel it has already built a required infrastructure to serve the growing number of demands for their platform. 

How are customer service and support?

Technical support is prompt and efficient. They resolve any issues related to their platform.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had some other platforms which were not so user-friendly and efficient. 

How was the initial setup?

It was very easy and straightforward to set up with good support service. 

What about the implementation team?

We did the setup on our own.

What was our ROI?

We are using it daily for the tasks and I can confidently say this has helped us in our daily task management.

What's my experience with pricing, setup cost, and licensing?

This is a professional platform with loads of features and functions. Therefore, it would come with a cost. I would say it would be worth our investments as this would really enhance your organizational goals and efficiency.

Which other solutions did I evaluate?

We did evaluate, use, and then only chose Monday.com for our daily use.

What other advice do I have?

I would recommend the product to all those who are looking for easy and efficient system to manage their tasks, plans and program deadlines.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851507 - PeerSpot reviewer
Publicity Assistant at Harvest House Publishers
User
May 5, 2022
Greta due date reminders and communication threads with helpful personal boards
Pros and Cons
  • "The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful."
  • "The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication."
  • "A more personalized dashboard displaying each account's unfinished assignments would be helpful."
  • "A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now)."

What is our primary use case?

Working remotely, our team uses Monday to keep track of assignment due dates as well as to share files with each other and notify others when files are available. 

I also create personal boards to help me keep track of my own individual work. The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication. 

The setup also provides an easy way to follow up with unfinished work. 

How has it helped my organization?

Monday is like a to-do list combined with a bulletin board and an inbox. 

The due date reminders are helpful, and being able to pass along assignments to each other via Monday is much simpler than continuous emails. 

It's a clean way to keep track of conversation threads, as well as post general status updates on projects that involve other team members without disrupting their work by sending out another email. 

I've definitely felt better organized and more prepared after moving from my own organizing system to Monday. 

What is most valuable?

The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful. 

The somewhat recent addition of being able to post due dates in the comments so that the assignment can be passed through multiple people has also been helpful. I liked the subitems feature, but this has proved to be a cleaner way to assign work, and we are less likely to overlook an assignment when it is assigned directly to us, rather than when it is assigned via a collapsable subitem. 

What needs improvement?

A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now). 

One downside right now is that staying up to date on everything mostly requires going through each board regularly to check assignments. Having Monday display those assignments outright on the dashboard would help ensure that everyone is up to date on their work. If this feature is already available, I'm not sure how to access it. 

For how long have I used the solution?

I've used the solution for a little over two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.