monday.com Reviews

Our product development team uses this to manage projects as most of our employees are remote. 

Each project gets its own pulse and we maintain updates about the status of projects on each pulse. 

Each week, we have a meeting to review the status of projects and it’s so nice to have Monday to refer to for these meetings because everything is laid out - from designs to copy to production lead times and everything in between. 

Monday is our home base for everything product-related, but we also use it for other teams as well.

Since there are a lot of different aspects of any given project, it helps our team stay on track with deadlines and be accountable. For example, our supervisors can log on and check-in at any given time to see where something is and determine if it is on schedule with the projected timeline. Even the projected timeline is something we plug right into Monday. Monday is really customizable to suit any team in our company, so we all use it to manage our tasks and keep all of our info organized.

Being able to assign our individual tasks helps us a ton. I’ve worked with other companies that did not use Monday, and sometimes things would fall through the cracks as there were misunderstandings about who’s the responsibility it was to do something.

I also really like establishing a focus of the day so I can refer back to it after sitting through meetings or having a break. It helps keep me organized and motivated throughout the day. Truthfully, I do love all of the features on Monday, I can’t just choose one.

It would be so cool to have live chat with team members when needed instead of having three different apps for work-related tasks. 

Right now, we have our task management service, which is Monday. Then, we have a separate app that allows us to shoot out messages to each other or even different teams to check in throughout the workday. This app is nice because you can let someone know when you’re still logged in for the day, when you’ve logged off, when you’re on vacation, etc. it would be great to just combine Monday and this other service.

I've used the solution for four years.

We’ve used this service for four or more years without stability issues.

It is extremely scalable.

The customer service has always been helpful, although I haven’t had to use very often.

Positive

We’ve used Monday since I’ve been with the company.

The initial setup is straightforward.

An in-house team handled the implementation.

I’m not sure what the ROI is.

I don’t personally know the cost.

I’m not sure if we've evaluated other options.

We are a sales training company, and the instructional design and creative teams use Monday to keep projects on track, moving from design, to review, to proofing and communicating internally throughout the project. 

We have also started using it with the marketing department, and hope to move the entire company on it by the end of 2022. We have an internal team that is using Smartsheets, so we might use a third-party integration to get the two platforms to talk to each other. However, Monday is more fun.  

It has saved a million emails from flying into our inboxes. With multiple team members on multiple teams through the complicated process of designing a curriculum, this has really created a single place for file sharing, project management, and communication and also gives me an opportunity to have a high-level look at all the work that is happening in the department. 

I cannot imagine operating without it. Additionally, since it is so user-friendly, most people can get the hang of it after a day or so. 

Automation is great. We have mastered the automation and find it incredibly helpful. I personally like the ability to color-code and create our own labels for things. This way everyone can organize a system that works for them.

Additionally, the dashboards and the llamas might be my favorite part. We have even adopted the llama as our marketing department mascot and have some stuffed llamas around. 

I like that it integrates with Slack. I keep the notifications off of my email and just hear them in Slack to keep my day from getting too chaotic.

We'd like to see cross-board automation. My marketing department has a board for the content writer and uses that content to pull into the email and social media calendars. She has not been able to figure out a way to make the two boards talk to each other. That can be a user error on our part, however, if it is not, having the two boards' ability to link - like when one project is completed off a board it gets updated and moved to the new board - sort of like a cross-departmental function within the platform

I've used the solution for over a year.

Over the past couple of weeks, we have noticed a couple of days where Monday was down. Other than that it has been fairly reliable.

It is easily scalable; we have done it ourselves.

We haven't needed their help at all. 

Neutral

We used Trello and I did not like the interface at all.

The initial setup is easy.

We handled the solution in-house.

Productivity is hard to measure, however, I would say I am satisfied.

The pricing for us is secondary to just getting something that will work the best for our team. 

Our creative director reviewed Smartsheets as well. 

We use the solution for the organization of projects for different departments. We have different departments including marketing, customer service, production, analytics/accounting, and IT. Having the ability to separate these by department makes our lives 10 times better. I personally found it useful for inventory reports and upcoming projects. 

Overall, we use Monday to help in keeping everyone on track and to assign certain projects to departments in order to fulfill our monthly goals. The cleanliness of Monday helps in doing so.

It has kept us up-to-speed with each department and kept everyone on track to improving our company. 

We originally used Jira for our projects in the past. Since Jira is mainly a ticket-based system, it did not help us in the long run when it came to tracking time for each project and things like inventory reports, project sub-items, etc. 

In other words, Monday provides more options for us to be able to perform our wishes of assigning projects and creating ideas that will further improve our company. 

Items and boards are ideal as they help in keeping everything in a single location without any confusion. Those have been used to help organize each department's ideas/projects so that everyone has a space to bring up cool ideas that can benefit the company. 

Being able to integrate with certain apps helps us in communicating between all of our 3rd-party apps so we don't have to take the extra step in updating those. 

I personally enjoy the number of options you have in terms of columns. You can create almost anything within Monday. 

Load time and glitches do occur on the site. There are times when I have trouble loading a certain pulse, or board because the site would glitch or take a very long time to load. 

There is a limitation to the automation process. I wish there was more variety in terms of the things you can automate on boards/items. Maybe they need to invest in a desktop app as that will run a lot faster than on a website. Plus, all people need to do is download an app on their computer/phone to access their projects from anywhere. 

I've used the solution for six months.

The solution is used to keep track of time and effort on my job. It is also used to keep track of company projects such as event planning, social media planning, and to-do lists for everyday tasks. 

It's also a great way to stand up to an audit as we are funded by the US Department of Education. I find it to be very helpful in helping me see what my staff is up to on a daily basis and account for what was done and not done in the event of an issue with my boss. Our environment is very fast-paced and there is a lot to do all the time so Monday provides a quick solution. 

It provides us with an easy way to keep up with company projects and keep track of what each employee is doing. It's an awesome tool for us as all supervisors are able to look at their employee's work and account for the time that was used with our boss. 

It also does a great job with adding new features that have made our jobs easier such as giving us the option to upload files and pictures and it's super nice that they allow us to post gifs and bring a fun feel to our workspaces. 

The board function allows you to create a digitized to-do list. My agency plans a lot of events - from college tours to large back to school events, to large community events. Being able to keep up with all the different moving parts and keeping it all In one once place is really helpful for me. There is no way I was able to pull off our back to school fest with over 500+ people if it had not been for being able to create a list of tasks and go through one by one and keep track of progress on each task in relation to that event. 

They have glitches every once in a while that will put employers in a position to not be able to use the platform. 

A few weeks ago, Monday.com wouldn't even come up, and on a normal day that poses a huge problem as we use this platform to ensure that employees are working on a daily basis. 

When you're not able to do that, that is a problem. I had to tell employees to record their work through email and that just creates a bunch of extra steps as opposed to logging on to Monday. I do not like this as it happened more than once. 

I've used Monday for about four years.

The stability is great.

The scalability is very good.

They offer very good customer support. 

Positive

I do not know if a previous solution was used. 

The set up was fairly easy. 

We implemented one-on-one with the company. 

Our ROI is very high.

I am not in on that process of licensing, therefore, I can speak to this question. 

We did not look into other options. 

I just want all the tech kinks to be worked out. It is an awesome platform. 

We use the solution for company project management and projects project management. We are a marketing agency consisting of 25 people. We are using Monday to basically manage the whole company including HR, time tracking, project management, and personal management.

I use Monday to plan and manage my personal and work tasks. We use Monday to manage our teams and also to manage projects with our clients. Basically we would not be able to operate without Monday at current moment. All of our processes are currently build around Monday.com.

Our company switched to Monday four years ago and it changed our everyday lives. We are managing our HR processes, our client's projects, and our various teams via Monday and are extremely pleased with it.

The solution helps the most with effectiveness and has great overviews to visualize our team's work. Thanks to Monday, everyone in our organization can keep up to date with all the tasks being done and we are doing it extremely effectively. We have tried several other PM solutions before without luck. The best part is, it is a good fit for everyone in our company and this does not happen often.

The tablewise approach, file management, adjustability, ability to invite clients to collaborate are all valuable aspects of the solution.

We can have different boards for different needs. Each of our team has got its own board (design, copywriters, strategists, web developers) and they manage their workload there. Each project is using its own board and everything is interconnected. 

We are using time-tracking on Monday which has changed the way we are working on projects and invoicing them. Also, unlimited storage within tasks is great thing to have as we are able to go back in history to find all materials that everyone worked on really easily.

Reliability has had issues these last few weeks. We noticed that the platform is down from time to time for several minutes.

Some boards are just buggy. For example, we are not able to see tracked times from other people and cannot add a new update. After contacting support they were unable to help. The problem is strangely happening on just one account and the only fix that we have found was to create a duplicate board where the problem looks fixed. 

Other than reliability problems we are really happy with the solution itself.

I've used the solution for four years.

It used to be stable, however, in the last few weeks we have noticed some problems with the reliability where the solution was down from time to time.

To understand the context, we have all tasks for each team set up within Monday. When we are planning a work for a team there is a meeting scheduled. When meeting starts and Monday is down, we can't really evaluate work or plan anything until it is back up. Also when a specialist is assigned a task in Monday, and Monday does not work they are unable to know what to work on. That happened several times in the last few weeks. It was not an issue before, the last two weeks or so seem okay again.

I can't really answer as to if this solution is scalable. 

Technical support is all good.

Positive

We used to use Wrike, Trello, and Asana. None of them worked for everyone or for every team and for every task. On Monday we can adjust to everyone's needs.

The initial setup was straightforward. 

We handled the setup in-house.

The ROI was immediate.

New users should just go ahead and try it out. If you have been struggling in the past with PM solutions, you won't be anymore.

We did not evaluate any other solutions. 

I work in an accounting and auditing firm and I use Monday.com every day.

We use it for many purposes, mainly for keeping track of all the clients in the company as well as what work is required and when such work is due.

We use Monday.com to store passwords and completed financials, tax returns, and so forth.

Allocating work and keeping time spent on a project is always helpful along with due dates, emails, and reminders being sent and storing contact details, the multiple columns, and pages, Monday.com does it all.

Monday.com has improved our organization in many ways including planning, amongst many employees and many projects, and tracking time spent on a project as well as who does the work. 

We are able to store valuable information such as digital files, contact information, due dates, and so forth and not have to worry about whether it is safe or not.

Since we started using Monday.com, we have been able to do work more efficiently and keep track of everything. Everyone enjoys using Monday.com and cannot go a day without it. 

The feature that I have found most valuable is the boards on Monday which allow for allocation, time tracking, and storing of important information. This is quite valuable when it comes to an organization that is big, has many clients, and many employees.

We are able to keep track of clients and what they require and who needs to do what and we can get rid of the old whiteboard/pen and paper, saving us time and money and helping us go green. It is very user-friendly and the interface is clean.

The product can be improved by allowing for some sort of autonomous deadline creation. I'm not very certain of the possibility, however, it would be great.

Another aspect of improvement that would be great would be integration with other websites or applications such as Sage and CaseWare. Being able to directly upload information and so forth back and forth between two websites or applications would create a huge game-changer, that would completely allow Monday.com to the true title of "all in one place".

I've used the solution for two years.

The stability is excellent. There have been no issues on my side.

The scalability is good.

I have not had a need to reach out to support and therefore have no experience yet.

Neutral

We did not use a different solution previously.

It was straightforward and we did not have any issues. It was just your normal expected setup.

We had an in-house implementation.

The ROI is impressive and has improved in many aspects. We are quite highly satisfied.

Getting Monday is the best decision you can make - it is worth it.

We did look into Notion.

It changed the way our business works and it is great.

The solution helps to organize our workflow, to stay on top of projects and too manage team projects and to see if our team is overworked. 

We use it for our graphic department and our video production, making it easy to see where are we with the projects. The request forms saved us a lot of time and made things more organised, without them we would have a big mess and miss communication with our creative team. Our main use case is to track our projects if they are done in time so we don't miss any deadlines or if the team is overworked. 

Monday has drastically improved our workflow by helping us stay on top of up-and-coming projects or our internal projects. 

Before using Monday we were sending e-mails for project requests. The number of emails made everything confusing and some projects missed their deadlines since we weren't organized. 

Since we started using Monday about a year ago, our creative team has been organized and we don't miss any deadlines. We stay on top of projects and see what has a higher priority and what can be done later. 

The best feature is the form for requests for new projects. This made our workflow much easier. Before the creative request, we tried to enter requests manually, however, that lead to misinformation or missing key features. Since we started implementing the request form, our creative team has more than enough information to start creating and making the deadline. Project tracking is also one of the best features so we know where the project is and how close to the finished product it is.

The solution could be improved by adding more plugins for Adobe (not just Photoshop) and adding a plugin for Discord. Our creative team loves using Discord as the main source for communications. If there was a plugin that would combine the two that would be amazing. Similar to the plugin for Photoshop, we would love to see another plugin where we could see in the threads updates of the projects, if the project is done, and if the project is stuck (and needs some helping hands). If this would be all synchronized it would help our team a lot.

We have been using the service for about one year.

We haven't had any problems with Monday. We are impressed with the stability of this site. We didn't notice any crashes with the app (iOS and Android) so the stability is excellent.

Scaling means being able to create and control customer experiences for any type of customer, any size group of customers, and for any or all portions of a business. Ever since we started using Monday, this solution made us scale much faster. 

Support is excellent.

Positive

We tried using Trello. For our line of business, Monday is the only solution that we need.

For our new members of our team, Monday was and is the easiest solution to pick up and start working on. For users that never met with this solution, it was surprisingly easy for them to pick up and start working on projects.

We implemented this through our in-house creative team.

We are well organised with the solution, which, for us, represents a 25% ROI.

We advise upgrading to a pro user account. The features alone that you get will save you time and money in the long run.

We Googled a lot of other solutions, however, we found out that Monday is the one we need and is easier to pick up for new members.

We would just like to see more plugin support, like a plugin for Discord

We use Monday to help manage our software development projects. Its flexible boards also allow us to easily record a variety of business data. 

Monday's workspace functionality allows us to group boards by relevance. When we have a client for whom we do a lot of projects we can have a workspace dedicated to them. This also allows us to share certain boards with clients where necessary. That way they can see progress and contribute by providing information for marking tasks as complete. 

We also have some administration boards which contain sensitive business data that can be made private.

Since Monday is so flexible, it allows us to maintain projects in our own way. It doesn't force us to use a particular structure or make it difficult to add information which we find useful.

Having the ability to build what is essentially a more feature-rich spreadsheet and then pull reports from that is excellent from a reporting perspective. Using statuses allows you to enforce what information a user can enter and is colour-coded without faffing with conditional formatting. It is also possible to create formula columns and hide columns if you want to do more complex operations.

Being able to extend boards to include dashboards is very useful. We can have a board summarising an area of our business and see at a glance the status of everything going on there. Being able to build these into graphs and formulae provides good insights into progress (or lack thereof).

We have a large board which provides an overview of our business. The dashboards we have created then give us an instant oversight as to what is happening and what potentially might happen. As you can add multiple dashboards to the same board you can filter them to summarise the data from a variety of standpoints.

There are infrequent periods of downtime which can have an impact on our usage. Since we rely very heavily on Monday, when it goes down we really feel it. These happen a little too often for our liking, however, to say they happen all the time would be an exaggeration.

There are some small usability issues which can be an inconvenience. Changing deadlines often causes the date to jump or change unexpectedly. The application tries to be live so that your colleagues changes happen in real-time. This sometimes causes problems though and it gets confused, showing you old data which you've already updated yourself.

I've used the solution for around two years.

We have previously used Basecamp and ActiveCollab. Both of those are excellent products, however, Monday has more flexibility when it comes to the data we are using.

The cost is fairly high yet not unreasonable. It can take some time to set up your boards. That said, the time invested is worth it. You can also duplicate an existing board or create templates making the task near enough instant the next time you have to do it.

We looked at more general project management solutions like Trello and Jira. However, those would not suit our requirements.

Explore the range of different columns, automation, and apps available within Monday when you first start using it. It seems simple at first yet there is a lot of depth available to suit almost any of your needs.