monday.com Reviews

We are a design and marketing company and have grown from one freelance designer to a team of ten people. As we have expanded the team, we needed a platform to put all job requests which allows us to allocate each job to a specific team member. I believe we started using this just before lockdown. 

We had previously used a system called Redbooth however we needed something a bit more sofisticated. The main use of this was so we can see all jobs at a glance and also mark them with a status as to where they're up to, and when they're complete. 

Monday.com has allowed us to organize our workload in a much more efficient way. 

We can communicate better within the team, especially throughout lockdown and when some of the team are working from home. 

We have also been able to give access to clients at time which has been useful, to keep them up to date without having to send emails. 

We can now allocate jobs to multiple team members and they can communicate the progress within the job notes and status. It has really helped us to manage our ongoing work.

Monday.com has allowed us to list all our jobs on different client boards, and organize our workload as a team and as individuals. Throughout lockdown, this was especially useful, as we could use Monday.com to communicate and leave notes about each job. The automation options are also very useful as once a job is complete, it can be moved to the bottom of the board, into a different group. Being able to tag multiple people onto one job is also beneficial too us, as we often have two to three members of the team working on one project.

The biggest thing missing that would be beneficial to us is a time tracking app.

We currently use Toggl daily to track all our client time. We would much prefer this function to be within Monday.com so that we can manage all our jobs and time within the same platform. 

It would also help if we could see all jobs under one user's name within a calendar format. I know this is something you offer but at the moment we don't find it very clear. Also, when a user's name is searched, all jobs they are to show, however, this includes completed jobs that we don't think should appear.

I've used the solution for two to three years.

Technical support is very good. It's quick and helpful.

Positive

We used to use Redbooth. We wanted something with more features.

One of our developers set up the functions on each board and found it easy.

We have suggested Monday.com to clients, however, we haven't spoken about pricing.

The evaluation of other options wasn't something that I was involved with.

I use the solution for project planning for software and UX design projects. 

The product has helped our organization greatly. It's helped us organize and collaborate with clients and has been a great foundation/framework to support our growth.

We really enjoy table planning, documentation, instant Gantt charting, and collaboration. Emailing the board in updates is great. It offers helpful kanban views and multiple views in general. We can share it with clients as guests. 

Story mapping would be ideal. Being able to create topic threads, not as updates and instead similar to Basecamp (in that it becomes a forum) would be useful. 

Timetracking should be a little more powerful. A full harvest integration or something similar that allows time spent vs budget would be good. 

The solution should offer burndown charts.

I've been using the solution for two years.

The stability is quite good.

The scalability is good.

Technical support is excellent and very proactive. 

Positive

We used to use Jira and switched as it's horrendously overcomplicated, scaled terribly, and takes the hardest path to a simple outcome. 

The setup is easy. It's great to let the user demo it for free. 

We did the setup in-house. It was not a great experience. I did it mostly myself. 

ROI is unmeasurable in context of the product, however, I feel very satisfied we get value from the Monday investment. 

We looked at Jira and Basecamp.

I am currently a recruiter at my job. I use the solution to keep track of everyone that is currently in the hiring process. I must say, It's so easy to keep track of everything - including what person needs to do which steps, who is ready to move on, etc. 

It also helps to keep all 3rd parties I do hiring for separate from the others so there is no confusion. A majority of my work is being done through Fountain. Every important thing I need from someone, especially certain small details, is all a click away.

It has improved so much. We used to use Excel. Something somehow always went wrong. With Monday, everything is just so easy. I can make separate columns. It's really understandable. It's well organized. I just love it! 

The separation of companies I hire for is quite helpful. Being able to keep track of everything has never been so easy. It has avoided our companies from having to look everywhere for certain things. It has taken time-consuming tasks down from minutes to seconds. It's easier to get things done.

Group separation and being able to change the colors of some categories are great. 

That has been what I love the most. We used to have everything on paper and everything with colorful tabs to separate things. It's frustrating when everything keeps falling off. 

With Monday, everything is just one click away. Everything we have is separated by groups within groups. Color has different meaning. We know when the tab is green by their name there ready to move on to the next thing. When something is red we know we are missing important documents. My co-workers and I are always on track and knowing what to get done with the hiring process.

We'd like to see less downtime. There have been times when I really needed to use Monday and it would be down for half a day and saying there is an error with the system. 

Sometimes it can be really slow as well. Everything we need is kept on Monday. When Monday is down for half the day it's just a lot of time wasted. There are times we missed timelines to call certain places, as, by the time the system was finally up, the place we needed to call or the person we hired was no longer available.

I been using Monday for half a year now.

We used Excel before. We wanted something less time-consuming and more understandable. 

It's worth the price. The product has made everything a lot easier.

We did look at other options. I wasn't the one who picked Monday, however.

I am a Marketing Specialist and we use this solution to monitor the projects we are working on. It allows us to see who is working on a specific project and the level of completion based on the updates. We also monitor the time spent on each work and it helps us identify which area we need to improve to achieve the efficiency required by the client and the company.

Monday.com also makes our productivity review faster and easier as we can easily access projects that are completed on time and the ones that are completed behind schedules. This is very important for our HR in terms of giving out incentives and bonuses to the right people.

It helps us properly monitor each project and we can easily track who is accountable for a specific task at a certain time. This solution also helps us manage the workload of each employee in our organization because we can easily see who has a lot of assignments and who needs help. This solution helps us to improve our productivity in general. 

It also helps us to avoid errors as we can easily jump into a specific project when we noticed that it was behind due dates. With the thread feature, we can also easily identify where the issue happened so we can address it more accurately.

For me, the update tracker and time tracking help a lot. This helps me properly prioritize tasks that need immediate action. I also appreciate how the interface is so easy to view and easy to understand. 

I also love how you can easily integrate Monday.com with other communication apps like Slack. With this integration, we can easily communicate with the people who are working with us on a specific project. It is also great that the process of integration is so easy. 

In general, this solution is very user-friendly and I will definitely recommend it to other people if I am given the chance.

It would be great if there was a setting where you could customize the email reminders. It is nice to get reminded about your tasks, however, if you are working on different projects at the same time, it is kinda annoying to get 75 email reminders in a day. 

If Monday.com can add a feature where you can simply tick yes or no on each project if you want to get a reminder or update about it, it would be great. This will help us save time on clicking and archiving email reminders that we get on a daily basis. This might be unimportant for others but if you are time conscious employee like me. Saving 3-5 minutes a day can make a lot of difference. 

I've need using this solution for nine months now.

So far I can say that the stability is satisfactory. For the past 9 months, I have only experienced system glitches twice.

It is totally great and beyond my expectations in terms of scalability.

As of this moment I have not experienced any serious complaints that required me to contact customer service or support. 

Positive

I previously used Evergreen, Trello, and Asana before. I found Monday.com easier to use.

The initial setup was very straightforward.

We implemented it in-house; we have our own tech team that helps us manage production.

I'm not really sure about this. A high productivity rate is vital in our business, and Monday.com has helped us achieve that.

Monday.com is easy to set up and cost-efficient. I forgot how much an Evergreen subscription was, however, compared with Trello and Asana, Monday.com is cheaper and at the same time a lot easier to use.

I was able to evaluate the other options (Trello, Evergreen, Asdana) while working with my previous clients. 

I hope they keep on developing this solution. Every update in the past nine months has been really great. I am really looking forward to what they can improve as so far it is pretty amazing.

We are a mid-sized video production company of 15 employees and we are slowly growing. The growth is not only in the number of employees. It's also in the number of clients as well. 

As our workload increases, we constantly look for ways to improve ourselves/workflow to keep us more organized. 

We settled on Monday to help us keep track of the number of in-progress video productions we have. We also use the features to help us understand where at that we are in a project, what needs to be done and what will be done. It's an amazing tool. 

It has improved our organizational skills and kept us up to the task. We have many clients and our day-to-day entails us to be precise in making which tasks need to be done and who is assigned to them. 

We've used other solutions in the past, one being Asana, and Monday has been the better asset. Our team has enjoyed using it and I feel like it's eliminated any overlap and confusion that we might experience on projects, especially the larger scale ones. I believe that it also improves our outlook for new projects we can take on. 

The tabs (color coding) featured is great for distinguishing different areas of our workflow. Say that we have a music file that needs to be licensed - we use the color red (tab) to signify that the music hasn't been licensed. Once we license, we change the tab to brown. It's a small feature, however, the color-coding is something that makes completed tasks almost immediately indefinable. 

Having multiple workspaces is also helpful for different facets of the company so our different teams don't overlap. 

The tab closing feature is a bit vague at times. A better way to move and close/open tabs would be great. Sometimes, being the drop-down button is not as fast or intuitive as I would like but that may be screen dependent. 

I think adding a media feature would be great. Implementing instant access to projects for video teams might be helpful for media companies. How this would work, I don't know, but adding a visual component to indicate incomplete tasks would add an extra dimension to the user experience.

I've been using the solution for two years.

It's amazingly stable; there are no glitches.

It has the potential to scale if it keeps adding features. 

We have had no questions for that team yet and we have been using it for more than a year.

Positive

We used Asana. It was too convoluted.

it was simple. We learned it ourselves with no support.

We handled the initial setup in-house.

Return defiantly outweighs our investment.

It was a pleasant experience. 

My company looked at Asana and considered doing everything old school. They liked the integration with Slack notifications. 

We use the solution for marketing and creative project management. 

As a marketing manager, we brief on tasks within Monday.com including all details of the project, such as vertical, status, delivery date, etc. Our traffic manager assigns tasks based on the studio team's availability and priority. 

Mainly, Monday.com is the main tool for our traffic manager to manage a variety of tasks between marketing managers and creatives. 

Once assigned, we can track who the assigned person is and then track the process. It is a very useful tool for tracking things. 

It made the collaboration between marketing and creative studio teams much neater and seamless. 

Previously, we've used normal Google Sheets. In the beginning, it was manageable. However, once our projects became bigger (alongside the employee count), it became hard to manage between lots of sheets. Then Monday.com came in and it's pretty much a super clear tool to streamline all project collaboration between marketing managers and studio. 

Also, as we can sync Monday.com with our Slack or an email, it's nice to get notifications on how our project is moving. 

I love how we can color coordinate between statuses and how statuses jump into their respective groups automatically once chosen. Although personally, I don't use it often, I like how managers can see the workloads of designers and editors in color coordination, and based on that they can let the marketing managers know who has the capacity or whether the team is full. It helps to be aware of incoming tasks. It also helps us to determine project prioritizing and planning ahead more efficiently. As a creative person, it's nice to see their timeline of jobs done as accomplishments. 

As a marketing manager, I'm happy with the current features that we're using now. Within our company, we use different software to proof tasks or amend them so it's no problem. We're using Monday.com more on a basic level of assigning and tracking tasks and probably are missing some of the nice features. However, it would be ideal if Monday.com had this feature within itself, for example, if an input PDF or image was within it, then with one click the person can review it within Monday.com without going to different software.

I've used the solution for about three years.

Previously I've used Trello for managing freelancers and internal tasks. Then our company adapted monday.com as an official studio management tool, hence I moved to the monday.com. It's definitely easier to use and manage both internal and external stakeholders. 

Monday.com was chosen by the upper management and we've gone with it. 

We love the product and its UX. 

We primarily make use of this solution to manage projects and collaborations between various departments.

We build various embedded Linux SBCs running a custom kernel and this as you may or may not know requires many developers to be involved, Monday.com has made project tracking and collaborating substantially easier with developers who are now largely working from home.

Feedback can be given easily along with some great record keeping. It has become the center of our organization's project management.

Overall we have noticed the following:

1 - It's easy to outline a project.

2 - It's easy to set up deadlines with reminders on various projects.

3 - Collaboration between developers, support staff and admin staff has become easier.

4 - Management of expectations with stakeholders becomes easy as you no longer need to hassle someone for an update. Monday.com sends you updates as they take place so it makes a PM's job a bit easier.

5 - It is easy to put a recurring project into a template/checklist making deployment substantially quicker.

The mobile application is an absolute breeze to work with. My team is able to provide updates on a whim even when remote. 

Being able to mass update items is a great feature to have, the UI has been well thought out and is intuitive to make use of, we found very little difficulty migrating from our previous platform to Monday.com as the learning curve was not steep and all our users were happy.

Being able to assign responsibility to a user for a task makes collaboration easy and clears up any potential misunderstandings, if there is anything that is unclear the user can then simply comment on the task and ask for clarity/assistance.

I would love to see better integration with Google Suite. It would be nice to be able to update/delete/move tasks/items from within a Google Chat window.

Built-in metrics regarding the performance of a specific user or project would be great so that we are able to accurately predict future delays or pitfalls.

I would love a Linux Ubuntu app for Monday.com and not just have it browser-based. It would be beneficial in our environment if I could tie Monday.com updates in with my Git push/pulls commentary. 

We have been making use of Monday.com for about a year now.

It's based in the cloud and we have not experienced any downtime whatsoever. 

This solution has scaled tremendously within our organization and is now a focal point of our project planning, deployment, and implementation. 

I haven't had any need to engage with the support team and the sign on process was as easy as can be.

Positive

We made use of a free solution by another vendor which was unfortunately clunky to use. It filled the immediate need but had many limitations that were difficult to overcome.

The setup is absolutely straightforward and quite easy to migrate from another vendor since you can copy and paste like-for-like.

We did the setup all in-house.

I am unable to comment on this as I do not handle the billing side of things. 

You absolutely get bang for your buck with Monday.com. Whatever package you select, pay it and enjoy it. We have had almost no issues since inception other than a few user errors.

We explored the option of developing an in-house solution and Jira, however, after demo-ing Monday.com we went ahead.

Much like with anything new in life, approach it with an open mind and try not to outright compare it with your current solution.

We are a manufacturing company and we use Monday.com to keep track of our production log. It has simplified our work and all employees can access it from anywhere. 

We also use it for our sample logs, employee holidays and to see the invoice statuses.

All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out.

We can see what date something came in to our goods in, what we received using the description column, when invoices have been paid and what date the goods are expected to be delivered back to the customer.

All of it is great. It has a section for everything and you can create automation so it fits your needs perfectly.

It does everything we need it to, so I would say no improvements are necessary.

if I had to say something .. a link between boards that takes you to the board in question when you click on it.

e.g. board 1 for samples - related to board 2 production. If I could add a link from the sample to then take you to see what job it relates too (similar to when you click the link on the message area).

We've used the solution for approximately two years.

The stability is great.

The scalability is great.

We have not yet used technical support, however, I have noticed when the platform is down, it gets resolved very quickly.

Positive

We used Excel which was not as user-friendly and not as easily accessible for employees. We switched to Monday.com

It's a very straightforward setup - all of the employees profiles are added at the beginning and can start viewing straight away.

We handled the setup in-house.

The product is well worth the money - a one stop shop management system.