monday.com Reviews

We use it in our organization to list down and delegate tasks amongst team members. 

We review the tasks allocated on a weekly basis every Monday. It helps in planning the project lifecycle systematically and effortlessly. 

Further, the manager can tag the activities to different people, which helps share responsibilities so that the burden does not lay on one person. 

Filtering the activities marked to employees helps to quantify the work distribution to different people and ensure there is an equal division of work.

The sub-tasks which form part of the head tasks help in effectively managing tasks. It helps to avoid missing any task, which is very efficient. I don't have to brief the manager about all the pending activities, which saves a lot of time and effort, the opportunity cost of which is high. 

It also helps the manager keep track of ongoing work, which avoids the nagging and follow up and helps to go on with day-to-day activities. It helps allocate work and responsibility, further strengthening teamwork and spirit. 

It helps to upload files online, which can be accessed by anyone on the team from anywhere, which removes the barriers of geographical boundaries. My manager can review my work from anywhere from the files uploaded, and the same can be seamlessly completed without actually needing to be at the same place at the same time.

The multi-task management aspect is great. It helps in remembering every task. Further, it provides a proper workflow of all the proposed activities in project management. 

It efficiently helps achieve all targets within the set target, short-term or long-term. It helps to go completely digital and avoids the use of pen and paper, which helps declutter work life. 

It helps in tracking expenses and managing them as well, which is another superb feature to help manage and further aim to reduce the same. The entire process flow right from proposal making to every document which is to be prepared and submitted is added to the system and we allocate the same to different people which helps in the allocation of work and responsibility.

The constant reminders are very distracting. It should be once on Monday itself and not constantly. 

A walk-through should be provided for every new person enrolled, which should be initiated by the Monday.com team. A calendar invite for the same should be coordinated and organized. 

It is user-friendly, however, there is still an initial dependency on the team members to understand the software. 

There should be sessions organized with calendar invites which should be sent for every update to the system. If anyone misses attending the sessions, a summary of all the points covered should be sent out to everyone who is enrolled on the system. 

There should be a helpdesk facility that helps in immediate query resolution. It should have actual people trying to identify and resolve issues and not a chatbox. 

We've used the solution for the past seven months.

This is the first software used for this purpose.

I was not involved in the setup.

I was not involved in the setup.

We use Monday.com to organize and keep track of our work, projects, clients, progress, and workflows. It's great for individual projects and team projects. In team projects, everyone in our team logs the tasks they need to complete or have completed, edit status updates and other relevant information. It essentially greatly improves team communication, making it so easy for someone to take over, and understand exactly what has been done and what's next. It's one of the best tools I've used for managing and tracking projects.

Before Monday.com we'd had to communicate via email, meetings etc. to update the team on project progress. It was harder to keep track of workload and where things are at. Now, however, it's so easy to view each project and know where in the process we are at. Everyone can make updates and everyone else can see them in real-time. It has effectively improved time management greatly and avoids things getting missed. Everything is very organized and it has increased overall efficiency considerably.

I love the interface, the layout, and the colors. It makes working more enjoyable. Everything is so neatly organized is definitely another highlight. 

It is also so easy to use. It's probably one of the most user-friendly platforms I've ever used. I've tried others in the past, however, this is one of the best. 

I also appreciate the built-in templates, being able to copy templates, columns, values, having access to tutorials, and the support offered. As a beginner, I didn't even have to view a ton of tutorials, however. It was so easy to figure out myself. 

It seems that different columns within the same board aren't customizable. The columns are the exact same unless you open a new board altogether. I'd like this feature to be added, as sometimes within the same project or task, I want to add different sections and different columns for each section.

The mobile app is not as user-friendly and as adaptable as I'd like it to be. There needs to be a ton of modifications before I can use it easily on my smartphone.

I've used the solution for one year.

We use the solution to create workflow processes for our team and to manage sales funnels and large projects. We can easily manage different projects each with different tasks and we can duplicate that template for the next project once we have perfected it. 

Our team was struggling with a way to manage and communicate all in one location. Monday.com has helped us to focus on building a workflow that works for us along with keeping us organized. There are an endless amount of integrations that have allowed us to use Monday.com as the one central location that we all work from now.

It has allowed us to all be more organized and focus on the tasks that are assigned to us. 

We've seen a significant increase in our productivity and it's much easier to manage each team member's performance. 

We have saved an incredible amount of time by having all of our tools and resources in one place. We've been strictly using Monday.com for the management of our projects and each team members work load. The amount of time we've been able to save using this tool has been significant for our business. 

Assigning tasks to a person with due dates has been great. Also, the templates for boards make it easy to jumpstart a project through a board very quickly. 

The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online. 

Overall the ability to use integrations, assign tasks, and create board templates has been the most valuable features of Monday.com. It's improved our overall performance. 

I'd love to see more automation with the additional cost. 

I have not explored all the features it offers, so at this time I do not know for sure what can be improved. Perhaps having an onboarding consult so that someone could help us set up our boards in a way that makes sense for our business would be helpful. With so many options, it can be difficult to know how to improve what we're getting out of this tool without someone to help guide us. That would be my only recommendation at this time - a more hands-on onboarding process.  

I've used the solution for one year.

There have been a few times when our team was receiving error messages when working on Monday.com. The stability could be improved. 

There are tremendous growth opportunities with this tool. 

So far, we've not had to reach out to customer service. 

Positive

We did use Slack. We switched due to the fact that we needed more than a communication tool. 

It was a little complex for our team as there are so many options. 

We implemented it in-house.

We are extremely pleased with the ROI.

I advise new users to understand that a large team means larger costs. 

I was referred to Monday.com by a friend who highly recommend it. 

We use Monday for project management primarily. We can check in on the progress of events and ongoing projects around the office. We also use it as a registration platform and to track people/attendance. 

This is helpful to know how many people are planning to attend, if they need childcare, and to gather contact info to import to Mailchimp for communication. 

We are a church, so checking in on people is super important and we can provide updates to the whole team. Additionally, we use Monday for timesheets as well.

Monday allows anyone on our team to get an update without scheduling a meeting. 

We can stay up-to-date as a team at a glance. 

On big event days, we can indicate where everything/everybody should be with our team of 150 people and everyone stays organized. 

Being able to make notes is also super helpful for more in-depth information. 

Integrations and automation keep us from duplicating unnecessary work since Monday talks to so many platforms. 

It’s a great checkpoint for progress and knowing when someone is stuck on a task

The form view is incredible. We use this for registrations, gathering contact information, submitting prayer requests all week long, and many other things.

We also love the automation and integrations so we can sync other platforms. 

We plan out our calendar in advance and sync it with Google Calendar so everyone can be on the same page all year long. 

We also love that Monday talks with Mailchimp so we can always stay connected with people. 

The status and color options also make using Monday super fun and appealing. 

I wish I could have different columns for each group. Sometimes I want to plan an event from beginning to end on one board, however, I have to use the same columns for people who registered and tasks that need to be completed. Having an email column with tasks doesn’t make much sense. I usually end up with three boards for one event. Having it all in one would be amazing for tracking updates and seeing at-a-glance where we are and what needs to happen to get to the finish line. 

Subitems could be reworked a little so that they’re more helpful. 

I've used the solution for over three years.

I have no issues with stability. Crashes are few and far between. Changes are usually welcome. 

It can certainly grow with our team - which we love.

Every time I have needed customer support it has been quick and painless.

Positive

There was a learning curve, however, we picked it up fairly quickly. Learning how to set up boards for our needs was the hardest part.

The setup was handled in-house.

I'd advise new users to start small and build their way up. You will always find more ways to use Monday, however, it can be overwhelming at first. 

We also evaluated Asana and Trello.

Since the pandemic, everyone on my team started working from home. Monday.com has been our best ally regarding project management and file sharing. 

The fact that we can automate boards, assign tasks to any team member with a specific deadline, and also communicate thru the platform, it's just a magnificent way to adapt an ongoing operation of more than three members to a new way of remote work. 

We're definitely more efficient than ever and everyone knows what they have to do during each day of work.

By integrating every comment, update, file sharing, deadline meeting, etc., our communication in each project has improved considerably, and that has impacted our efficiency as a team.

The team follow-up is really easy to do with just one click. Everything is available to anyone on our team whether is an update on that task for our client, or someone looking for the last version of a file we've been working on. It's all there and we can find it even quicker if someone just mentions you are a user on that update or task.

The board automation is helpful as it narrows down the probability of error in each process. If you can take out the human error factor in some processes, and just automate things the way they are supposed to react over one action or movement in that tasks process, the probability of errors or mistakes is considerably less than having everyone update manually.

Everyone in our team has more time to do what they're best at instead of filling forms, numbers, spreadsheets or every other project management tool, you can think of.

I've had trouble trying to link or merge together a board with my team in which we can collaborate and comment on each task or file without having our client in on the early stage conversations. We'd prefer having a board shared with our clients linked to the previous one, only for reviewing and authorization purposes. If I could just click on a task that has already been approved internally by our team and automatically upload that same file on the task where our client can review it, would be awesome.

I've used the solution for five years.

It's one of the most reliable platforms and tools I've integrated into my advertising agency's way of work.

I haven't thought about scaling.

I've only needed technical support one time and the response was straightforward and easy to communicate with.

Positive

We have only used Monday.com.

The initial setup is easy peasy.

We implemented the solution through an in-house team.

The ROI is a thousand times what I pay monthly for my subscription.

It's not cheap, however, if you think of all the time your team can spend working on what they need to do (instead of dealing with emails, chats, or other managing processes) it's totally worth it.

We also evaluated Asana and Trello.

I'm really grateful to be a Monday.com user.

I am currently a recruiter at my job. I use the solution to keep track of everyone that is currently in the hiring process. I must say, It's so easy to keep track of everything - including what person needs to do which steps, who is ready to move on, etc. 

It also helps to keep all 3rd parties I do hiring for separate from the others so there is no confusion. A majority of my work is being done through Fountain. Every important thing I need from someone, especially certain small details, is all a click away.

It has improved so much. We used to use Excel. Something somehow always went wrong. With Monday, everything is just so easy. I can make separate columns. It's really understandable. It's well organized. I just love it! 

The separation of companies I hire for is quite helpful. Being able to keep track of everything has never been so easy. It has avoided our companies from having to look everywhere for certain things. It has taken time-consuming tasks down from minutes to seconds. It's easier to get things done.

Group separation and being able to change the colors of some categories are great. 

That has been what I love the most. We used to have everything on paper and everything with colorful tabs to separate things. It's frustrating when everything keeps falling off. 

With Monday, everything is just one click away. Everything we have is separated by groups within groups. Color has different meaning. We know when the tab is green by their name there ready to move on to the next thing. When something is red we know we are missing important documents. My co-workers and I are always on track and knowing what to get done with the hiring process.

We'd like to see less downtime. There have been times when I really needed to use Monday and it would be down for half a day and saying there is an error with the system. 

Sometimes it can be really slow as well. Everything we need is kept on Monday. When Monday is down for half the day it's just a lot of time wasted. There are times we missed timelines to call certain places, as, by the time the system was finally up, the place we needed to call or the person we hired was no longer available.

I been using Monday for half a year now.

We used Excel before. We wanted something less time-consuming and more understandable. 

It's worth the price. The product has made everything a lot easier.

We did look at other options. I wasn't the one who picked Monday, however.

We use Monday.com to efficiently manage marketing briefs, projects, teams, and marketing deadlines. 

Marketing Managers will submit a brief to the platform and indicate the resourcing requirements. The brief will then be assigned to one or several members of the creative studio team who specialize in delivering work across video, design, copy, and production. 

With a hybrid team that works both remotely and in the office - and sometimes in different time zones - it allows us to manage multiple projects across consumer, PR, B2B, and partner marketing.

With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on. 

It enables us to work fast and manage internal resources and a huge volume of marketing deliverables and external deadlines more easily and efficiently. It's easy to log into the platform anywhere with an internet connection meaning it's always available to check and keep updated on what's going on and what needs to happen.

The Slack integration is fantastic for working in a fast-paced environment. It's the quickest way to read, follow and respond to project updates and prevents important updates from being missed, whereas before the Slack integration these updates could easily be missed on the Monday.com platform. 

The ability to see who has viewed an update or comment on Monday.com is really helpful when it comes to trusting that work is in hand, or suggesting that something needs chasing. 

Being able to use colors to separate different types of projects is also really helpful from a user-friendly/UX perspective.

The marketing notification emails from Monday.com are really poor and of little value to the user.

For example, I get an email notifying me that "a team member has started on your item" which is meaningless information to me without actually opening up the Monday.com platform, which takes time and creates a slow and clunky process. 

A new feature that gives studio teams the ability to upload creative content so reviews and feedback processes could also be managed on the platform would be really helpful. 

I've used the solution for 2.5 years.

The product is reliable and rarely buggy.

The product has great scalability.

I'm unsure of how technical support is.

Neutral

We did not previously use a different solution. 

The initial setup is straightforward to get started on even with minimal training.

I'm unsure if a third party was involved with the setup.

The ROI would be hard to measure.

The solution is cost-effective.

We did not evaluate other options previously.

I work in commercial real estate in acquisitions. We use Monday.com to track properties that we are considering buying. 

We post the property along with the offering memorandum, the location, links to our internal memo, purchase price, anchors, demos, anchor term, anchor sales, notable tenants, occupancy, etc. 

We also use Monday.com to track our process throughout closing to ensure all steps are followed by all members of our team. Members of our team are notified when they need to be, and they know to check the board to see where we are in the process.

Monday.com has made us very organized. We are able to track deals, upload files and links, add notes, and notify members of our team. 

Before using Monday.com, we would email members of our team the different properties we were sourcing, and often properties would get lost in the shuffle. It was a very disorganized way to operate. 

Now, we are organized and everyone in our company can come to our acquisitions pipeline board to see what deals we are sourcing. Along with our acquisitions team, members of our investor relations and leasing team will use this board to see our deals.

The ability to export to Excel has been huge for us. Every quarter, we will export our acquisitions pipeline board to Microsoft Excel to track our deals. We will see where in the country our deals are coming from, what brokers are showing us certain deals, and what type of deals we are seeing most often. 

The ability to view the Monday board on a map is also very useful. It allows us to see where most of our deals are found. The automation is also very useful and allows us to move items to different groups automatically and save time.

In recent months, Monday.com has been down about once a week. We rely on Monday.com to track all of our deals, so when it is down and not functioning, our whole workflow comes to a halt. This is detrimental to our business model. We cannot work when it is down, so we have to wait for it to come back on.  

Additionally, sometimes Monday.com is very slow and takes a while to load. This is also very detrimental to us since we all work from home, and therefore, we often will share our screens in a meeting. When we show Monday.com it will take time away from the meeting in order to wait for everything to load.  

I've used the solution for more than two years.

This is our first CRM program that works this way.

We'd like the company to make Monday faster and cut down on the times when it is down and not working. Recently, Monday has been down a couple of times a week. It will say that they are having technical difficulties, or it just won't load. It is frustrating because we use Monday for everything so we have to essentially stop and wait for Monday to start working again before we can continue to work.