monday.com Reviews

We use this tool mainly for the purpose of project management and keeping track of external job tickets.

We also use to plan out our various marketing campaigns - allocating each aspect to the various team members with specific deadlines per task.

We use the form to gather external jobs which our team can approve and allocate as per our current priorities.

We can use it to view the workload of each one of our team members to ensure everyone is supported at each milestone of the project.

We use it for the approval of content.

As a team, we are much better prepared to go into a project. Using one program has sped up how we work and we find that less communication is overlooked. 

As a team, we are able to keep track of how projects are developing, making sure everyone knows who is owning the various parts of the project, plus knowing at what stage they are required to contribute and have their part done.

We can clearly see who is working on what aspect of the project to help keep the team healthy by not overloading team members.

We can clearly see project status.

We can make sure all logged job tickets get attended to in due time.

Monday.com is full of great features which enable collaboration and strategic execution of projects.

Shared boards help entire teams to plan out campaigns with ease and clarity. Adding milestones keeps everything tracking towards the deadline.

The various views available on the boards can give you clear overviews pertaining to specific aspects of the project at hand, seeing at a glance which projects are running behind, where projects will overlap, and allocating team members according to the current workload.

Automation has been a great tool to help things happen in the background, from moving items to different parts of the project, to sending automated emails to external clients.

The user communication aspect could be improved. We need it on-platform for all our team interactions. Monday.com is what we were using for managing all our work, yet still needed is a tool like Slack for more detailed communication and updates.

We haven’t quite found the same level of Communication within Monday.com while understanding that this is more a tool for project management. However, communication is centered around specific tasks.

We’re managing to make it work with an extra communication too. Perhaps we just had to take some time to adjust how we work.

I've used the solution for around 12 months.

The solution is very stable and reliable.

It's scalable. The more people you get on it from your organization, the better the tool becomes.

We haven’t needed any support yet.

Positive

We also used Slack (however, we needed more structured planning) and Wunderlist (we needed more structured planning).

The product is straightforward to set up.

It took a bit of explaining and training to get the rest of the team onboarded.

The ROI for us is a happy team.

The solution is well worth the investment.

Over the years, we have trailed many different tools. Asana was one.

The user interface is great. It helps a lot that it looks nice and the functionality is great. It's a big plus compared to other tools that may feel a bit less user-friendly.

As a training provider, we use Monday to collate information about our learners. This would be private and confidential information. We also use Monday to track people's work, time scales, and productiveness. 

Being a training provider that deals with government funding, we have to keep well-organized files and information about dates, times, and locations. With the platform, you can easily do this and monitor what other members of staff are doing and what they are up to with their tasks to see if you should start your allowing yourself to focus on your current tasks.

Monday has made the day-to-day running of the business much easier, with one platform that links to every aspect of the business. 

We can have a private board with sensitive information which will only be seen by assigned people. The system links to most other platforms (for example MailChimp and Outlook). Monday also allows me to allocate tasks to staff and give a time scale of when I will need this completed and will notify me once the task has been done. 

Monday is the perfect time management tool.

I have found task management the most beneficial aspect. With Monday, long gone are the days of writing notes on sticky notes. task management allows you to create timelines of the task you have and gives you the option to prioritize your responsibilities. If you are someone with a large workload and tend to forget about the little things, you can set a date/time reminder that will prompt you to complete the task, taking the stress away. 

You are also able to see what tasks other people have outstanding that could affect your time spent on a task

The one thing that I would change about Monday is the boards. I would find it much easy to have a board where you can have different items in each group of the same board. Instead, it should have the same information pre-set when you add another group.

The system could collate information from other boards easier. The mirror system, while being good, was somewhat confusing to figure out even with the helpful videos that are on the system. They do give you step-by-step instructions on how you would do this, however, I was still confused.

We as a company have been using Monday since 2021.

We never have any problems with Monday. It's fast and we never have any issues.

The scalability of Monday is great and allows us to use it in all aspects of the business.

The customer service is great. We haven't really had any issues with Monday. When we have gotten in touch they have been helpful and supportive. 

Positive

We used a CRM, however, we switched to Monday as the platform as it was multi-faceted. It is allowing us to be more productive with one platform.

The setup was quick and easy.

We had an in-house team member set us up. That said, the tutorial videos on Monday allow you to easily get used to the system.

Monday is very fair with their prices and how multi-faceted the platform is. It's worth every penny. 

We heard about Monday and once we looked into it, we decided it was the right solution for us.

I look forward to the new updates to see what changes have been made to make Monday even better.

We use Monday.com to organize and keep track of our work, projects, clients, progress, and workflows. It's great for individual projects and team projects. In team projects, everyone in our team logs the tasks they need to complete or have completed, edit status updates and other relevant information. It essentially greatly improves team communication, making it so easy for someone to take over, and understand exactly what has been done and what's next. It's one of the best tools I've used for managing and tracking projects.

Before Monday.com we'd had to communicate via email, meetings etc. to update the team on project progress. It was harder to keep track of workload and where things are at. Now, however, it's so easy to view each project and know where in the process we are at. Everyone can make updates and everyone else can see them in real-time. It has effectively improved time management greatly and avoids things getting missed. Everything is very organized and it has increased overall efficiency considerably.

I love the interface, the layout, and the colors. It makes working more enjoyable. Everything is so neatly organized is definitely another highlight. 

It is also so easy to use. It's probably one of the most user-friendly platforms I've ever used. I've tried others in the past, however, this is one of the best. 

I also appreciate the built-in templates, being able to copy templates, columns, values, having access to tutorials, and the support offered. As a beginner, I didn't even have to view a ton of tutorials, however. It was so easy to figure out myself. 

It seems that different columns within the same board aren't customizable. The columns are the exact same unless you open a new board altogether. I'd like this feature to be added, as sometimes within the same project or task, I want to add different sections and different columns for each section.

The mobile app is not as user-friendly and as adaptable as I'd like it to be. There needs to be a ton of modifications before I can use it easily on my smartphone.

I've used the solution for one year.

We use the solution to create workflow processes for our team and to manage sales funnels and large projects. We can easily manage different projects each with different tasks and we can duplicate that template for the next project once we have perfected it. 

Our team was struggling with a way to manage and communicate all in one location. Monday.com has helped us to focus on building a workflow that works for us along with keeping us organized. There are an endless amount of integrations that have allowed us to use Monday.com as the one central location that we all work from now.

It has allowed us to all be more organized and focus on the tasks that are assigned to us. 

We've seen a significant increase in our productivity and it's much easier to manage each team member's performance. 

We have saved an incredible amount of time by having all of our tools and resources in one place. We've been strictly using Monday.com for the management of our projects and each team members work load. The amount of time we've been able to save using this tool has been significant for our business. 

Assigning tasks to a person with due dates has been great. Also, the templates for boards make it easy to jumpstart a project through a board very quickly. 

The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online. 

Overall the ability to use integrations, assign tasks, and create board templates has been the most valuable features of Monday.com. It's improved our overall performance. 

I'd love to see more automation with the additional cost. 

I have not explored all the features it offers, so at this time I do not know for sure what can be improved. Perhaps having an onboarding consult so that someone could help us set up our boards in a way that makes sense for our business would be helpful. With so many options, it can be difficult to know how to improve what we're getting out of this tool without someone to help guide us. That would be my only recommendation at this time - a more hands-on onboarding process.  

I've used the solution for one year.

There have been a few times when our team was receiving error messages when working on Monday.com. The stability could be improved. 

There are tremendous growth opportunities with this tool. 

So far, we've not had to reach out to customer service. 

Positive

We did use Slack. We switched due to the fact that we needed more than a communication tool. 

It was a little complex for our team as there are so many options. 

We implemented it in-house.

We are extremely pleased with the ROI.

I advise new users to understand that a large team means larger costs. 

I was referred to Monday.com by a friend who highly recommend it. 

We use Monday for project management primarily. We can check in on the progress of events and ongoing projects around the office. We also use it as a registration platform and to track people/attendance. 

This is helpful to know how many people are planning to attend, if they need childcare, and to gather contact info to import to Mailchimp for communication. 

We are a church, so checking in on people is super important and we can provide updates to the whole team. Additionally, we use Monday for timesheets as well.

Monday allows anyone on our team to get an update without scheduling a meeting. 

We can stay up-to-date as a team at a glance. 

On big event days, we can indicate where everything/everybody should be with our team of 150 people and everyone stays organized. 

Being able to make notes is also super helpful for more in-depth information. 

Integrations and automation keep us from duplicating unnecessary work since Monday talks to so many platforms. 

It’s a great checkpoint for progress and knowing when someone is stuck on a task

The form view is incredible. We use this for registrations, gathering contact information, submitting prayer requests all week long, and many other things.

We also love the automation and integrations so we can sync other platforms. 

We plan out our calendar in advance and sync it with Google Calendar so everyone can be on the same page all year long. 

We also love that Monday talks with Mailchimp so we can always stay connected with people. 

The status and color options also make using Monday super fun and appealing. 

I wish I could have different columns for each group. Sometimes I want to plan an event from beginning to end on one board, however, I have to use the same columns for people who registered and tasks that need to be completed. Having an email column with tasks doesn’t make much sense. I usually end up with three boards for one event. Having it all in one would be amazing for tracking updates and seeing at-a-glance where we are and what needs to happen to get to the finish line. 

Subitems could be reworked a little so that they’re more helpful. 

I've used the solution for over three years.

I have no issues with stability. Crashes are few and far between. Changes are usually welcome. 

It can certainly grow with our team - which we love.

Every time I have needed customer support it has been quick and painless.

Positive

There was a learning curve, however, we picked it up fairly quickly. Learning how to set up boards for our needs was the hardest part.

The setup was handled in-house.

I'd advise new users to start small and build their way up. You will always find more ways to use Monday, however, it can be overwhelming at first. 

We also evaluated Asana and Trello.

Since the pandemic, everyone on my team started working from home. Monday.com has been our best ally regarding project management and file sharing. 

The fact that we can automate boards, assign tasks to any team member with a specific deadline, and also communicate thru the platform, it's just a magnificent way to adapt an ongoing operation of more than three members to a new way of remote work. 

We're definitely more efficient than ever and everyone knows what they have to do during each day of work.

By integrating every comment, update, file sharing, deadline meeting, etc., our communication in each project has improved considerably, and that has impacted our efficiency as a team.

The team follow-up is really easy to do with just one click. Everything is available to anyone on our team whether is an update on that task for our client, or someone looking for the last version of a file we've been working on. It's all there and we can find it even quicker if someone just mentions you are a user on that update or task.

The board automation is helpful as it narrows down the probability of error in each process. If you can take out the human error factor in some processes, and just automate things the way they are supposed to react over one action or movement in that tasks process, the probability of errors or mistakes is considerably less than having everyone update manually.

Everyone in our team has more time to do what they're best at instead of filling forms, numbers, spreadsheets or every other project management tool, you can think of.

I've had trouble trying to link or merge together a board with my team in which we can collaborate and comment on each task or file without having our client in on the early stage conversations. We'd prefer having a board shared with our clients linked to the previous one, only for reviewing and authorization purposes. If I could just click on a task that has already been approved internally by our team and automatically upload that same file on the task where our client can review it, would be awesome.

I've used the solution for five years.

It's one of the most reliable platforms and tools I've integrated into my advertising agency's way of work.

I haven't thought about scaling.

I've only needed technical support one time and the response was straightforward and easy to communicate with.

Positive

We have only used Monday.com.

The initial setup is easy peasy.

We implemented the solution through an in-house team.

The ROI is a thousand times what I pay monthly for my subscription.

It's not cheap, however, if you think of all the time your team can spend working on what they need to do (instead of dealing with emails, chats, or other managing processes) it's totally worth it.

We also evaluated Asana and Trello.

I'm really grateful to be a Monday.com user.

I am currently a recruiter at my job. I use the solution to keep track of everyone that is currently in the hiring process. I must say, It's so easy to keep track of everything - including what person needs to do which steps, who is ready to move on, etc. 

It also helps to keep all 3rd parties I do hiring for separate from the others so there is no confusion. A majority of my work is being done through Fountain. Every important thing I need from someone, especially certain small details, is all a click away.

It has improved so much. We used to use Excel. Something somehow always went wrong. With Monday, everything is just so easy. I can make separate columns. It's really understandable. It's well organized. I just love it! 

The separation of companies I hire for is quite helpful. Being able to keep track of everything has never been so easy. It has avoided our companies from having to look everywhere for certain things. It has taken time-consuming tasks down from minutes to seconds. It's easier to get things done.

Group separation and being able to change the colors of some categories are great. 

That has been what I love the most. We used to have everything on paper and everything with colorful tabs to separate things. It's frustrating when everything keeps falling off. 

With Monday, everything is just one click away. Everything we have is separated by groups within groups. Color has different meaning. We know when the tab is green by their name there ready to move on to the next thing. When something is red we know we are missing important documents. My co-workers and I are always on track and knowing what to get done with the hiring process.

We'd like to see less downtime. There have been times when I really needed to use Monday and it would be down for half a day and saying there is an error with the system. 

Sometimes it can be really slow as well. Everything we need is kept on Monday. When Monday is down for half the day it's just a lot of time wasted. There are times we missed timelines to call certain places, as, by the time the system was finally up, the place we needed to call or the person we hired was no longer available.

I been using Monday for half a year now.

We used Excel before. We wanted something less time-consuming and more understandable. 

It's worth the price. The product has made everything a lot easier.

We did look at other options. I wasn't the one who picked Monday, however.

We use Monday.com to efficiently manage marketing briefs, projects, teams, and marketing deadlines. 

Marketing Managers will submit a brief to the platform and indicate the resourcing requirements. The brief will then be assigned to one or several members of the creative studio team who specialize in delivering work across video, design, copy, and production. 

With a hybrid team that works both remotely and in the office - and sometimes in different time zones - it allows us to manage multiple projects across consumer, PR, B2B, and partner marketing.

With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on. 

It enables us to work fast and manage internal resources and a huge volume of marketing deliverables and external deadlines more easily and efficiently. It's easy to log into the platform anywhere with an internet connection meaning it's always available to check and keep updated on what's going on and what needs to happen.

The Slack integration is fantastic for working in a fast-paced environment. It's the quickest way to read, follow and respond to project updates and prevents important updates from being missed, whereas before the Slack integration these updates could easily be missed on the Monday.com platform. 

The ability to see who has viewed an update or comment on Monday.com is really helpful when it comes to trusting that work is in hand, or suggesting that something needs chasing. 

Being able to use colors to separate different types of projects is also really helpful from a user-friendly/UX perspective.

The marketing notification emails from Monday.com are really poor and of little value to the user.

For example, I get an email notifying me that "a team member has started on your item" which is meaningless information to me without actually opening up the Monday.com platform, which takes time and creates a slow and clunky process. 

A new feature that gives studio teams the ability to upload creative content so reviews and feedback processes could also be managed on the platform would be really helpful. 

I've used the solution for 2.5 years.

The product is reliable and rarely buggy.

The product has great scalability.

I'm unsure of how technical support is.

Neutral

We did not previously use a different solution. 

The initial setup is straightforward to get started on even with minimal training.

I'm unsure if a third party was involved with the setup.

The ROI would be hard to measure.

The solution is cost-effective.

We did not evaluate other options previously.