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reviewer1697016 - PeerSpot reviewer
Systems engineer and analyst at twsweb
User
Stable, easy to set up and offers perfect functionality
Pros and Cons
  • "Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost."
  • "I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need."

What is our primary use case?

We primarily use the solution for VM replication and backup. 

We replicate 6 VMs (both Windows and Linux) from one ESXi host to another ESXi host (VMware) and we make backs-up to a NAS of all 6 VMs with various types of retention. We used Nakivo also to duplicate the VMs for upgrade purposes on the server infrastructure. VMs are both servers and client machines.

How has it helped my organization?

Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost. Every time a user asks us for a missing file to be retrieved, we can satisfy his/her request in a few minutes. Notifications of Nakivo make us sure of the accuracy of backup jobs. 

What is most valuable?

VM replication is a great solution. Now, I can also duplicate VMs without the need for a vSphere vCenter server. It's with easier ESXi hosts. Also, for system administration purposes (tests, upgrades, etc.) it offers perfect functionality. 

What needs improvement?

I have no remarks. I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need. The web interface is very usable and easy to understand, as is the planning of backs-up. The granular recovery is very useful for the ordinary activities of users. I have no comparison with other products, so I can't imagine other features.  No remarkable features are missing for me.

Buyer's Guide
NAKIVO Backup & Replication
November 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution since 2018.

What do I think about the stability of the solution?

In about 3 years, we have never had stability problems and the appliance has been running 24/7/365.

What do I think about the scalability of the solution?

We have not tested scalability, so I can't give an opinion.

How are customer service and support?

Italian support of the vendor is quite good and competent. Sometimes they are slow to respond.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous backup solution was a self-made server script without replication capabilities and only backed up at a file system level, not at a block level.

How was the initial setup?

It's an easy setup of the appliance.

What about the implementation team?

We implemented via our internal team.

What was our ROI?

 

What's my experience with pricing, setup cost, and licensing?

Veem was more (and too) expensive for small companies. Nakivo was at the correct price point.

Which other solutions did I evaluate?

We also evaluated Veem.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer33248924 - PeerSpot reviewer
Specialista infrastruktury at Artevio marketing s.r.o.
User
Top 20
Comprehensive and flexible with outstanding customer service
Pros and Cons
  • "Nakivo has been instrumental in strengthening our data security infrastructure."
  • "While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support."

What is our primary use case?

Our primary application of Nakivo centers on backing up our comprehensive VMware environment. 

Operating within a VMware server, it serves as an integral component of our data protection strategy. This setup is crucial as it continuously safeguards our virtual machines, ensuring no data loss during critical workflows or unforeseen system downtimes. 

By utilizing Nakivo in this specific context, we can efficiently replicate and recover our vital data stores, providing a reliable safety net for operations. 

This reliability not only streamlines administrative tasks but also fortifies our approach to risk management, focusing on proactive measures and strategic resource allocation within our IT environment.

How has it helped my organization?

Nakivo has been instrumental in strengthening our data security infrastructure. By allowing the creation of cold stand-bys, it ensures immediate availability of recent backup data, minimizing potential downtime. This proactive measure is crucial for maintaining our operational resilience, ensuring consistent business continuity, and safeguarding client trust. 

The automation of these processes has also enhanced efficiency, freeing our team to focus on strategic tasks rather than routine backup management.

What is most valuable?

Nakivo's robust support for VMware, including both ESXi and vCenter, is invaluable, ensuring seamless integration with our virtual systems. 

The flexibility in setting up multiple repositories is crucial for diversified storage, enhancing data safety. 

Moreover, Nakivo's outstanding customer service is a standout feature, providing swift, effective solutions, which is critical to maintaining operational continuity and confidence in our data protection strategy. 

This comprehensive approach reinforces our disaster readiness and overall system resilience.

What needs improvement?

While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support. 

Expanding capabilities to fully support Proxmox environments would streamline backup and recovery processes for those utilizing this platform, ensuring consistent protection across various virtualization systems. 

Additionally, improving deduplication functionality could further optimize storage efficiency. More aggressive space reclaiming features would maximize storage utilization, allowing for cost-effective scaling. 

Enhanced deduplication and space reclamation are vital in managing growing data volumes, and ensuring system efficiency while safeguarding critical information.

For how long have I used the solution?

I've used the solution for more than a year.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

Which other solutions did I evaluate?

We also evaluated Veeam.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
November 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
User
Top 20
Flexible with automatic backup features and robust security measures
Pros and Cons
  • "The automatic backup and replication features are invaluable, saving us time and resources by automating routine backup tasks and ensuring data protection without manual intervention."
  • "Implementing more comprehensive data deduplication and compression techniques could optimize storage utilization and reduce backup times, improving overall efficiency."

What is our primary use case?

My primary use case for NAKIVO revolves around its efficient backup and replication capabilities for virtual machines within our environment. 

We operate in a dynamic IT landscape, serving several dozen clients with varying needs. NAKIVO's flexibility is paramount; we can seamlessly deploy it either on a NAS or as a virtual machine on the host, accommodating the diverse setups of our clients. 

In our environment, ensuring data integrity and availability is critical. NAKIVO's ability to back up entire virtual machines automatically, along with timely notifications, serves as a pivotal time-saving mechanism for us. We leverage its features extensively for routine backups and replication tasks, enabling us to maintain data redundancy and disaster recovery preparedness across our infrastructure. 

Moreover, NAKIVO's user-friendly interface and straightforward reports streamline our operations. Quick access to support staff and a comprehensive knowledge base further enhance our experience, ensuring any issues or queries are promptly addressed. 

While NAKIVO excels in meeting our backup needs, we've encountered challenges with version compatibility and collaboration between NAKIVO and QNAP, our chosen storage solution. Additionally, the discontinuation of the "Basic" license has posed some concerns for smaller clients within our portfolio. Nevertheless, NAKIVO remains our go-to solution due to its affordability, reliability, and effectiveness in safeguarding our virtualized environment. 

Whether it's restoring entire virtual machines or ensuring seamless data protection, NAKIVO continues to play a pivotal role in our IT strategy.

How has it helped my organization?

NAKIVO Backup & Replication has significantly improved our organization's data management and disaster recovery capabilities. By implementing NAKIVO, we've experienced several key benefits that have positively impacted our operations.

Firstly, NAKIVO has streamlined our backup processes by providing a simple yet powerful solution for backing up entire virtual machines. Its flexibility in deployment options, whether on a NAS or as a virtual machine, has allowed us to adapt to the diverse needs of our clients efficiently. This adaptability has not only simplified our setup procedures but also enhanced our ability to meet specific client requirements. 

Secondly, NAKIVO's automatic backup and replication features have saved us valuable time and resources. The ability to schedule backups and receive notifications ensures that our critical data is consistently protected without manual intervention. This automation has significantly reduced the burden on our IT staff, allowing them to focus on more strategic tasks to drive business growth. 

Moreover, NAKIVO's robust security measures have instilled confidence in our data protection strategy. We have consistently managed to restore virtual machines without any issues, ensuring business continuity in the face of potential disasters or data loss incidents. 

However, while NAKIVO Backup & Replication has brought many improvements to our organization, it hasn't been without its challenges. We've encountered difficulties with version compatibility and experienced delays in updates, particularly concerning collaboration between NAKIVO and QNAP. 

Additionally, the discontinuation of the "Basic" license has posed challenges for smaller clients within our client base, impacting our ability to cater to their needs effectively. 

Overall, despite these challenges, NAKIVO Backup & Replication has significantly improved our organization by enhancing data protection, streamlining backup processes, and saving time and resources. Its effectiveness in safeguarding our critical data has made it an indispensable part of our IT infrastructure, contributing to our overall resilience and success.

What is most valuable?

The most valuable features of NAKIVO Backup & Replication for our organization are its flexibility in deployment options, automatic backup and replication capabilities, and robust security measures. 

Firstly, the flexibility to install NAKIVO either on a NAS or as a virtual machine on the host provides us with versatile deployment options, accommodating the varied setups of our clients efficiently. This flexibility streamlines our setup procedures and enables us to meet specific client requirements with ease. 

Secondly, the automatic backup and replication features are invaluable, saving us time and resources by automating routine backup tasks and ensuring data protection without manual intervention. The ability to schedule backups and receive notifications enhances our data protection strategy, contributing to business continuity. 

Lastly, NAKIVO's robust security measures instill confidence in our data protection efforts. With the assurance that we can consistently restore virtual machines without issues, we can mitigate risks effectively and maintain data integrity across our infrastructure. 

Overall, these features combine to provide a comprehensive and reliable solution for our backup and replication needs, enhancing our organization's resilience and data management capabilities.

What needs improvement?

While NAKIVO Backup & Replication offers valuable features, there are areas for improvement needed. Firstly, addressing compatibility issues and streamlining collaboration with storage solutions like QNAP would enhance the product's reliability. 

Additionally, improving the process of transferring configurations between versions would reduce administrative overhead and ensure smoother transitions. In terms of additional features for the next release, incorporating more advanced reporting capabilities would provide deeper insights into backup status and performance metrics. 

Enhanced support for virtualized environments, such as integration with hypervisor-specific features or support for emerging virtualization technologies, would further bolster the product's versatility and appeal to a wider range of users. 

Moreover, implementing more comprehensive data deduplication and compression techniques could optimize storage utilization and reduce backup times, improving overall efficiency. 

Finally, enhancing disaster recovery functionalities, such as faster recovery times and more granular recovery options, would strengthen the product's value proposition in ensuring business continuity and resilience.

For how long have I used the solution?

I've used the solution for three years.

Disclosure: My company has a business relationship with this vendor other than being a customer: We use and are a reseller Nakivo
PeerSpot user
reviewer902752 - PeerSpot reviewer
Senior IT System Administrator at Nèmesi IT srl
User
Top 20
Easy to use, quick to deploy and offers fair pricing
Pros and Cons
  • "The VM Backup Verification is one of the features I appreciate the most."
  • "I would love to see compatibility with KVM Backup."

What is our primary use case?


How has it helped my organization?

NAKIVO Backup & Replication provides a cost-effective solution without compromising on features and functionality. I selected NAKIVO Backup & Replication to benefit from its cost-effectiveness, user-friendly interface, versatile platform support, performance optimization, advanced features, and storage efficiency. 

The setup process is very quick and I am able to install it on a Windows machine in less than five minutes. The app for a QNAP NAS system has proven to be very useful, quick to deploy, and reliable.

What is most valuable?

I found Nakivo valuable for the following aspects: 

  • ease of use
  • quick to deploy
  • great value for pricing 
  • professional and quick support

The VM Backup Verification is one of the features I appreciate the most. Other than that, the possibility to have remote (off-site) repositories has been a feature we really love, since it helps us to provide our customers with remote backups, storing the data with encryption and deduplication to allow safe and reduced storage usage. 

The notification process helps us to be aware of each backup result.

What needs improvement?

I would love to see compatibility with KVM Backup. We would appreciate seeing Proxmox Virtual Environment (PVE) supported to provide reliable backup to this virtualization host. 

Another feature that we would find helpful would be the possibility to update automatically all the transporter (local and remote) when updating the director. This will make the system update process faster and easier to deploy in more complicated infrastructures with multiple repositories and transporters. 

For how long have I used the solution?

I've been using the product for seven years.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at Zucchetti Software Giuridico S.r.l.
User
Quick support response, good backup capabilities, and easy installation
Pros and Cons
  • "It can be quickly configured via web pages."
  • "We would like to back up File Shares to Amazon S3/Wasabi."

What is our primary use case?

As a software house, we make heavy use of the VMware vSphere environment for hosting our test lab along with the software repositories and other data.

There are some software repositories, file shares, and a VMware vSphere environment with about 60 virtual machines (few transient but the majority evolving), all weighing in at around 3.4 TB of data to backup.

Our data is mostly NAS-centric so we need a comprehensive solution to back up our NAS, possibly without allocating an additional instance of operating system and related hardware.

It is also necessary to make local and offsite backup copies of our data without recurring, if possible, scripting.

How has it helped my organization?

Nakivo permits easy installation natively on a NAS and has a low-impact footprint for needed resources. It can be quickly configured via web pages.

It is strongly oriented to backup VMware vSphere environments yet permits us also to protect data based on CIFS (Microsoft SMB) shares, thus covering our needs.

We can protect our environment by backing up data to local, offsite, and Amazon storage - making use of backup and copy jobs offered natively by Nakivo.

After an initial configuration and calibration work, the software now works successfully.

What is most valuable?

It can be installed natively on NAS appliances (it supports Qnap and other kinds of NAS) permitting the use of underutilized appliances without installing the software on Windows or Linux Servers.

The solution has frugal resource needs.

We can backup natively our VMware Virtual Machines and File Shares.

We can store backups (or make copies of them) onto Microsoft shares, Amazon S3, (which is ultimately on more economical Backblaze), and remotely to other sites using their little transporter VM.

Jobs can be chained one after the other to not overload the system with overlapping jobs or to start a backup copy job after its relative backup has ended.

We have rapid add/remove/reorder priority of VM to backup and their backup archive.

Nakivo Service is very helpful and pretty fast to respond (about 1-2 days).

What needs improvement?

We would like to back up File Shares to Amazon S3/Wasabi.

Email notifications should allow for the subject to be customizable and permit the use of some predefined variables (like {JOBNAME}, {DATETIME}, {JOBRESULT}) that will be substituted when mail is sent.

The backup view of a repository could be adjusted. In addition to the Name, Job, and Size columns, it would also be useful to see the number of recovery points for each object and the backup type for each row.

The backup view of a VM repository is necessary. If you have several protected virtual machines, you have correspondingly different pages to navigate to reach a specific VM. After entering the detail view of a backup, when you click "<" on the page, you are returned to the first page of the repository instead of being returned to the nth page you were on before. Alternatively, having a field where you set the number of rows to show would help.

Also, with the backup view of a VM repository, it would be nice to have a tooltip showing the summary data of the backup you are hovering over (or by clicking the hyperlink).

For how long have I used the solution?

I've been using the solution for more than four months.

Which solution did I use previously and why did I switch?

Previously we use MicroFocus VM Explorer (formerly Trilead VM Explorer).

Upgrading the vSphere platform makes VM Explorer no more able to support new environments. Further, we need a more comprehensive backup solution.

What's my experience with pricing, setup cost, and licensing?

The setup of the software is simple and rapid.

The price is reasonable for our needs and with respect to the features offered.

Which other solutions did I evaluate?

We looked at Acronis Cyber Protect and Altaro VM Backup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1874898 - PeerSpot reviewer
Consultant at MIRANDA Partners A/S
User
Flexible, easy to use, and no-nonsense
Pros and Cons
  • "The easy management and a good overview are the most important aspects."
  • "The process for getting unused diskspace back from the data repository is slow."

What is our primary use case?

Our customers moved to VMs on VMWare and Hyper-V and due to this, a new backup solution was needed. 

I have tested most of the brands on the market and looked at Nakivo. From the start, this was an easy-to-use no-nonsense tool that just worked. The price was low, and it was flexible to install, both on Windows servers and as a Linux VM.

Recently I have started to use the Linux appliance from Nakivo and they work great. I like the idea of having the backup software on a different platform disconnected from the production system.

How has it helped my organization?

The management of NAKIVO works great. They make it simple to get an overview of the status, backup progress, and the used disk space in the repository.

It is very useful for all types of backup and a copy function to external media works smoothly.

It is the first time I have been able to set up backup systems that work and is easy for the customer to access and check the status of the system.

It can be used on many systems, like VMs, physical machines, and Office 365, from the same installation - depending on the license.

What is most valuable?

The easy management and a good overview are the most important aspects.

The compression function optimizes the use of disk space and the error reporting that sends emails if anything goes wrong.

And the great service from the support, I have never experienced that they couldn’t help and if I forgot to answer, then they reminded me, to keep tracking the error until it was solved.

Since I have started to use NAKIVO backup I have not got a complaint from my customers about the backup system.

It is easy to create new users by giving the customer access to the management system and they do not have to install anything.

What needs improvement?

Right now, nothing is wrong.

The product fits my needs 100%. I use it for the backup of VMs. Some customers only have two VMs and others have more than 30.

The only thing I can think of is better options for adjusting the text in the mails that the system sends, both for reporting and for errors. When you review these emails from different customers, then it can be hard to identify from what system they have been sent.

The process for getting unused diskspace back from the data repository is slow. This could need an update to improve the speed.

For how long have I used the solution?

I've used the solution for five years.

What do I think about the stability of the solution?

The system is very stable. Most problems have been from other systems.

What do I think about the scalability of the solution?

The scalability is really good.

How are customer service and support?

They offer super professional technical service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Symantec Backup Exec and tried Veeam.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The setup is easy and they have really good guides. The price is also good, specialy for systems with many VMs.

Which other solutions did I evaluate?

We looked into Veeam, Symantec, and some other backup systems for host systems.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1630716 - PeerSpot reviewer
Works at a tech services company
User
Easy to install and configure with good stability
Pros and Cons
  • "I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night."
  • "It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all."

What is our primary use case?

We are using Nakivo Backup & Replication to back up ten virtual machines from our Nutanix cluster with some 80 virtual machines. Our goal is to replace the existing backup solution completely with Nakivo Backup and Replication and to have an offsite backup of all important servers to one of our branch offices with a Synology NAS with Nakivo Transporter installed. Offices are connected with a 500 MB VPN; the Nakivo appliance is running on our Nutanix cluster. Currently, we are using an Enterprise Essentials license.

How has it helped my organization?

Veeam Backup and Replication is the main backup solution at our customer's site, but it stopped working while backing up our now 5TB file server - and after some weeks of investigating the whole issue with Veeam support, I had to decide to search for an alternative solution. Nakivo offered a free trial which was very easy to set up and immediately worked. To be totally honest, it has an affordable price. 

The bandwidth-optimized deduplicated offsite backup to a Synology NAS was another must-have, which would have been possible with Veeam, too, but we would have had to build a Windows-based server for that.

What is most valuable?

The first really good thing about Nakivo Backup and Replication was the fact that I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night. I used different repositories to test - a Synology NAS with Nakivo Transporter and a CIFS share on a Windows bases server. Both worked without any problems. Then there was another point, that was really important to me: having an offsite backup to a Synology NAS at an office branch. I had to take a look at some options to optimize data flow, but the backup copy job works like a charm.

What needs improvement?

At the moment, there are actually not many features I am missing. It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all. 

Some SNMP features to configure our monitor software would be great since emails sent to me sometimes could be lost in all those other mails. 

Some customers from Germany might have a problem when contacting English speaking sales and support team, but that has never been a problem to me, although my English hasn't been used much in the last couple of years.

For how long have I used the solution?

I've been using Nakivo Backup & Replication for Nutanix since 2020.

What do I think about the stability of the solution?

There have been no crashes and no unfixable errors (there is a good knowledge base, and self-explaining error messages).

What do I think about the scalability of the solution?

Since I'm using Nakivo to backup only ten virtual machines at the moment, I will have to wait until I backup my whole Nutanix cluster to find out about the scalability.

How are customer service and technical support?

The sales representatives are nice; we didn't need technical support.

Which solution did I use previously and why did I switch?

I'm still using Veeam Backup and Replication, but since this solution had huge problems backing up our file server (5 TB), I switched to Nakivo for some servers and will be completely replacing replacing Veeam by the end of its maintenance.

How was the initial setup?

Yes, if you just follow the steps outlined in the setup assistant, you get it going in less than half an hour.

What about the implementation team?

I implemented the solution by myself.

What was our ROI?

After weeks of working with Veeam support without any success, I can say it was worth every Euro spent since I have a working solution and can sleep better.

What's my experience with pricing, setup cost, and licensing?

Nakivo has way lower licensing costs than Veeam - at least in our environment, with Nutanix as the protected cluster. Talk to your sales representative; they sold me the right license.

Which other solutions did I evaluate?

I am using Veeam and tested only Nakivo as a possible replacement.

What other advice do I have?

I do not have any other comments at this time. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1874511 - PeerSpot reviewer
IT Support Specialist at Macgregors Meat &amp; Seafood Ltd.
User
Reliable, fast, and offers great technical support
Pros and Cons
  • "It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
  • "One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

What is our primary use case?

We use this software to back up all of our servers, databases, and log files as well as create bare metal recovery backups incase a server fails. 

When a server has failed in the past, Nakivo's been a great help as it's able to restore an entire operating system with its configuration and files basically everything. Therefore, when a server failed we simply wiped the drive and restored everything via Nakivo and haven't had a single problem. We've never had a restore operation fail on us due to a corrupted backup. 

This amazing software is highly recommended. We also use it on our Hyper-V environment and it's able to restore directly into Hyper-V and start the VM with no configuration required afterwards as it's a 1:1 replica of the server.

How has it helped my organization?

Nakivo improved our backup environment as it added yet another backup for us to have. 

We use multiple backup software like the Windows Server backup, EaseUS TODO Backup, and SQL SMSS DB Backup including other third-party backup software dedicated for their software. 

Nakivo's able to do everything these programs can do and is able to work with NAS shares, SMB shares, and many others. The best part about it is when we've ever tried to restore to verify the backups we've never had a problem in the four years and we regularly verify the backups every three months.

What is most valuable?

One of the most valuable features we've been using is the whole system backup. It works the best out of so many different applications without a doubt. The ease of use management server website, reliability, email notifications if the job is unsuccessful (and successful), and the performance are top-notch. It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup.

What needs improvement?

One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting. That said, the customer service team was able to help out within the hour and was amazing and very helpful from the first reply. Like you cant go wrong with their customer support team. If you have a problem, an inquiry, or just a general question about what you can do or how else you can incorporate it they will answer your question to your satisfaction within the first two replies - unlike a lot of other support teams that just follow scripts and procedures, these guys get right down to the point from the first email.

For how long have I used the solution?

I've used the solution for about four years.

What do I think about the stability of the solution?

We verify backups every 3 months and have never had a single problem with them over four years. They are highly dependable.

What do I think about the scalability of the solution?

The product is 100% the best in terms of scaling. It offers high-speed transfers for both restores and backups and doesn't congest networks even without bandwidth throttling.

How are customer service and support?

They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable people and don't follow a useless script like many big companies.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used the Windows Server Backup which was unreliable.

We also used the Easeus TODO Backup, which had lots of failed backups due to files in the network sharing in the same folder as the backup job (previous backups causing errors).

How was the initial setup?

The setup is very straightforward once you figure out what needs to be done.

What's my experience with pricing, setup cost, and licensing?

The solution doesn't require that many resources for the actual virtual machine/dedicated server for its software. It is very efficiently designed and has very high performance without congesting the network.

Which other solutions did I evaluate?

Windows Server Backup - Unreliable but came with windows so assumed it should be able to get the job done but lots of corrupted backups when trying to verify integrity.

Easeus TODO Backup - Lots of failed backups due to files in network share in the same folder as the backup job (previous backups causing errors) other than that no problems with it. lots of cool functions too but nakivo offers everything plus extra.

What other advice do I have?

I recommend this software for any medium to large businesses. It offers very good integrity of backups.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.