NAKIVO Backup & Replication Reviews

We use the solution as a VM backup with our VMware and Hyper-V environments.  

We can back up our file server with an extra layer of security due to the ransomware protection that Nakivo offers. 

The solution is low-cost, easy to use, and has web-based management. These are some of the major advantages. The addition of apps for NAS (like Synology and QNAP) has made it much easier to back up and protect the servers.

We'd like to see a legacy environment backup, like AIX, etc.  

I've used the solution for four years.

The stability of the solution is good.

The scalability of the solution is good.

We did not previously use a different solution. 

This product provides cost-efficient and reliable backups.

Before choosing this solution, we also evaluated Veeam, Altaro, Vembu, and Acronis.

We have been using this for six years and it has been one of the applications that I know I can trust. 

Setup was easy and a breeze to perform. Past the initial setup stage and additional config changes, there was very little need for me to intervene and interact with the product. It just works! 

Other than the occasional recovery, the system will run quietly without problems and if there is any issue, it will send you a notification (not that I had many). 

The interface is clean, simple, and easy to use.

We were looking for a comfortable and automized backup system that makes the backup copies automatically. This is why we decided to use NAKIVO. It fulfils this aspect and many other points that we were looking for on a backup system.

Furthermore, NAKIVO is easy and fast to use and to manage the system and installation is very intuitive and it is easy to follow it. We needed a backup and replication tool that makes the backup copies outside of office hours. We needed something that could be integrated with Active Directory and we needed an updated software with high-quality technical support.

One of the features that we like the most from Nakivo software is its interface. It is very intuitive and easy to use once you become familiar with it. Moreover, backup copies can be configured manually and we can do it whenever we want without interrupting the working hours of the clients. 

The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”. Furthermore, we have also saved a lot of time whenever we needed to recover a backup. 

Active Directory is very important for us in order to manage our informatics system.

The web interface is very complete and it has many useful options. When starting to use it, it can be a little difficult to understand every option that it has but, when you get used to it and work with it, it is a very comfortable tool. 

There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable. 

There's a lack of appliance format in Hyper-V format (why only a VMware native format? They should release a VHD file appliance).

Overall, the evolution of the product is good.

We've used the solution for six years.

If you ever need their support, they will provide you one of the best experiences.

Their technical staff know their subject and will be able to solve your problems. One of the most satisfying support calls was with their technical support team, kudos and keep up the great work!

Our primary use case is to automatically backup our production virtual servers on our dedicated backup storage. As we moved those servers to a new VMware 7 environment, we were looking for a new backup solution. We wanted one that was easy to set up, running on-premises, provides an integration to connect with our active directory, has an intuitive user interface to configure and schedule the backup jobs on our needs, includes a simple way to restore backups, and provides a good price-performance ratio.

The biggest improvement with Nakivo compared to our old open-source backup solution is that we do not need any manual checks to see if the backup runs are completed successfully. This is because we configured automated e-mail notifications. Therefore we will never miss any failed backup jobs and can immediately react to issues.

The easy creation and modification of backup jobs allow us to split the work between more people because the effort for an introduction and training to learn how to use Nakivo is much lower than with other solutions.

The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality. It gives us the confidence that whenever an unexpected failure occurs, we will be informed, can check the root cause quickly, and re-run the backup job manually.

We use the Nakivo API to integrate the Nakiov backup solution into our automated server provisioning process, to make sure that every production server gets backed up without any additional manual effort.

As we are using the product for only three months, I don't have any important improvement points that I can mention here. So far, Nakivo backup works fine and does exactly what we are expecting from it.

From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier. I consider this to be only a very small improvement point and it definitely has no impact on the capabilities of the Nakivo backup solution.

We have been using Nakivo for three months.

Nakivo has a good price-performance ratio.

We are using Nakivo internally for backup/replication and cloud backup of our little datacenter, in a server farm.

Our customers use Nakivo Backup & Replication on a daily basis for backup and recovery of VMs and files. These environments are heterogeneous, as we have many Linux VMs, Windows VMs, and dedicated virtual appliances. This is no issue with the backup and recovery of entire VMs or single files, granularly.

We also appreciate the easy-to-use web interface, and our customers are completely independent in the management of Nakivo.

Nakivo Backup & Replication reduces the time to set up and configure a backup solution in a VMware environment with many types of backup destination.

Before Nakivo, our technicians spent a lot of time every day assisting end-users or our customers' IT departments. Now, all is very clear and simple.

We really appreciate the simplicity of the solution. Every tab in the web interface has a simple target, and everything is structured such that it can be found in a few seconds.

Another great feature of Nakivo Backup & Replication is support for backup to the Wasabi cloud infrastructure. This allows us to offer a complete solution to our customers.

Setup on a NAS device helps us to have a distributed backup solution, in case the customer has many remote offices. We can install a little NAS on the remote site and have a bandwidth-optimized offsite backup.

What must be improved is the response time to technical support requests.

We have been using Nakivo for five years.

This product has great stability.

Generally, I don't have issues with Nakivo. The sales department is very responsive to every request and they reply in a few hours. However, technical support could be faster.

Often, as a reply to my email, I receive a message that says "We have received your message and the second level of support will reply to you soon". When they reply fast, at least two days pass!

In case of emergency, where we must recover something and it does not work as we expect, 48 hours to have a reply is too much time.

Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market. The customer does not need to spend many thousands of Euros, and in the sales phase, we have fewer issues with the CFO or management.

Prior to Nakivo, we tested Acronis, Veeam, and Anexia.

The solution is primarily used for small offices that are looking for backups for Microsoft 365 and they're looking for some local backup for their whole Office 365 environment.

The solution is a very cheap option. It's a clone of Veeam backup and it works in a very similar way for less cost.

They offer great support. The product offers chat options that are available right on the user interface, so at any time, you can reach out to support for assistance. I haven't seen a similar feature in any other solution. The Nakivo is the first one to have implemented it.

The user interface in general is very good. It's very lightweight. It's a web interface, which is quite good. In comparison, their main competition, Veeam, has an external web interface, which requires an additional component to be installed on the server which is not ideal.

The initial setup is simple. 

They continuously implement new features. For example, they have brought support for storage devices recently and they are bringing support for duplication appliances. They're constantly growing. 

It would be ideal if they offered a support portal for users. They should have a portal where the customer would be able to show all cases and the status of all cases and maybe create a new case. Instead, they support the solution directly on the graphical user interface inside their product. While it is easy to create a case in this way, a portal would still be an improvement. 

Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage.

I've been using the solution for three or four years at this point. 

The solution is stable. It just works. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

It's pretty scalable. You have no issues expanding the solution if you need to. 

Three years ago, I did not have many clients on the solution. However, over the last two to three years, the number has grown and more people are using it. Many are migrating over from Veeam.

The support has always been very good. We are quite happy with the level of service we get. 

We also work with Veeam.

Veeam was the first solution that started to think about visualization backups. They were the first who started to offer this backup for a virtualized environment. Nakivo were the second and they basically cloned Veeam Backup. They created a cheap clone of Veeam Backup and the prices were much less than Veeam. 

The initial setup is very straightforward. It's very easy to implement, especially if we're talking about mass installations. First of all, they support MaaS. They can install their product on a MaaS network and can attach storage directly. Veeam Backup does not have such an option at all. The installation is very straightforward due to the fact that the installation looks like I'm installing a new application on an iPhone. It can't be simpler.

You only need one person to handle maintenance. 

The pricing of the product is very good. they are quite reasonable and less than other options. They are directly competing with Veeam and offer similar services at less cost.

We are partners with Nakivo.

While our company is using the on-premise deployment version of the solution, our customers are kind of a mix. Some of them use the cloud version and have a backup for the cloud environment. Some of them use on-premises as well.

If customers are looking for a global data application without using any appliances, for example, if they want to try to duplicate all backup jobs together, then Nakivo Backup would be the best option as it has a global data application and Veeam Backup doesn't. 

I'd rate the solution at a nine out of ten. I like the solution, however, there is always room for improvement.

We mainly use Nakivo for Microsoft Office 365 backup, as well as for file backup.

It can do all of the promised features well and without any problem.

Nakivo is responsible for backing up all of our Office 365 accounts, and it works very well.

It has improved the organization of our data in the system. We have better security in terms of emails and documents, too. After we deployed it to a VMware environment, it worked almost instantly.

Nakivo comes with built-in storage but you can add almost any type of storage to it. This includes options like NAS, NFS, etc. It supports a lot of connection types for backing up to the cloud, and it is continuously growing.

Every new version has got some tweaks and improvements in stability and speed.

One of the most valuable features is the logical and clean mechanism behind the management console. It's easy to use, with a very clear and logical structure.

It compresses the backed-up data very well, and even after compression, from time to time, you can reclaim space from the backup repository without data loss. It's a very valuable feature.

The first time we set up all the jobs, and ever since, it has handled the daily tasks and manages errors, if it has any.

The Transporter module works well and it is fast, too, over the local area network. It saves us a lot of time, starting with the fast deployment and configuration, through to the daily backup jobs, controlling the processes, and watching the data storage space.

The repository management features are good.

There is a self-healing feature that works great if there is any file system damage that occurs.

In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon. It is a great start, given that Amazon is the largest cloud provider, but smaller companies use smaller clouds.

The tape backup capability can be also improved, perhaps by adding a cache for older and slower tapes.

We have been using Nakivo for two months.

It is solid as a rock. 

It does not need a lot of computing resources, works silently, and does not need a lot of intervention.

This is a very scalable product.

Technical support for Nakivo is great.

We did not use another similar solution prior to implementing Nakivo.

The initial setup was not complex at all.

Our in-house team deployed it.

It has a very good price in the market.

We did not evaluate other options.

Overall, my opinion is that this software is good and has improved very well since the previous versions.

• Good VM level backups
• File level and VM level restores
• Efficient deduplication data repositories

• Four times the reduction in the cost of our vSphere backups, which provides the base features required for our environment.
• Job copy features allows backup repositories to be replicated to a secondary data center.
• VM level replication jobs can be used to create DR strategies by replicating VMs to another datacenter.

• Lacks application brick-level restore capability, although 7.2 introduces it for the SQL Server.
• Lacks direct integration with common backup storage arrays, like Data Domain or HPE StoreOnce.

One year personally. More than two years for the company.

Some VM backup jobs hang periodically and cannot be stopped, except by restarting the Nakivo Director node.

The product scales well. Additional transporter virtual appliances or servers can be deployed to handle larger numbers of virtual machines. Additional repositories can be added to accommodate backup data with options of locally attached storage and remote storage.

Very good. It is as simple as sending an email with direct and easy questions/responses, which is received quickly. Usually, the first response is the resolution.

Extremely straightforward to set up:

1. Deploy a virtual appliance.
2. Simple configuration process.

While the feature set lags behind other vSphere backup products, Nakivo is a very inexpensive backup alternative which provides the basic features needed by many customers.

If hardware or software specific integrations are important for your business, this is probably not the best fit. The software is likely the best fit for small to medium business which does not need all the advanced features of competitors' software.

I use it for backup purposes - virtualization backup and virtual service backup.

The features that I have found most valuable are that it is a cheaper price and user-friendly.

They have improved some documentation to simplify technical issues. But still some licenses are not clear. For example, when you are reading the Pro Essential license features they don't identify the differences between Pro and the Pro Essential license types, or between Enterprise and Enterprise Essential license types. This is important.

In terms of what could be improved for the next release, I would probably answer better documentation and licensing models.

I have been using Nakivo for nearly one year.

Nakivo is reliable and stable.

I didn't try it but I think it's scalable. I can add some storage for backup, so it is scalable in that way.

Technical support is very good.

I have experience with Veeam from about four or five years ago when I used it. These two backup solutions are working well and there is no problem between them. I don't know the differences.

The initial setup is very easy.

I am a Nakivo partner. I buy it for my customers.

The pricing depends on the competition because some competitors are cheaper and some are not. I can say Nakivo is cheap.

I also have experience with other backup solutions, but I implemented Nakivo for my customers and I didn't look at other solutions. I just researched Veeam, Acronis and Commvault a little.

On a scale of one to ten, I would give Nakivo a 9. Generally I'm satisfied.