Try our new research platform with insights from 80,000+ expert users
reviewer1509885 - PeerSpot reviewer
Sviluppatore, Sistemista, DPO at Areadati srl
Reseller
Good support, priced well, and supports multiple environments for repositories
Pros and Cons
  • "The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer."
  • "From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository."

What is our primary use case?

We use Nakivo as a backup solution in small and medium-sized virtual environments based on VMware. We are a small IT company and our customers generally have between one and five physical servers, with between one and one hundred virtual machines to protect.

We use Nakivo to backup and/or replicate those virtual machines to achieve the RTO and RPO requested by the customer. It can be deployed on a Windows machine, as a dedicated appliance, or even on a NAS (like QNAP or Synology).

How has it helped my organization?

When we started working with the first virtual environments, we used to make only copies of the data. Specifically, we were copying files and database dumps to external destinations. 

What is most valuable?

The most valuable feature is the support, as it is directly from Nakivo and it is possible to send a support request that contains all of the technical data on the environment, as well as the software, required for the answer. The response is very quick and most of the time, the problem is solved within the first answer.

Secondly, it is possible to install Nakivo in every environment including Windows, Linux, virtual appliances, NAS, and more.

Third, is possible to use as a backup repository many kinds of destinations. The ones we mostly use are CIFS and NFS shares, but also, amazon EC2 and tapes are supported.

The installation and configuration process is quite simple, yet rich in options to customize the solution.

What needs improvement?

From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository. Many customers have active subscriptions with services like Dropbox or Google Drive and have asked us to use those as the backup repository. For now, those services aren't supported.

Another minor thing that could be added is the capability to granularly recover objects for more types of databases, including some open-source ones like MySQL or PostgreSQL. This could be useful in some full Linux environments, avoiding having to recover the whole virtual machine.

Buyer's Guide
NAKIVO Backup & Replication
January 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Nakivo Backup & Replication since 2018.

How are customer service and support?

Basic support included with the standard license answers on business days. They are quite quick and precise in the answers, and we are satisfied with it.

Which solution did I use previously and why did I switch?

We tried several competitors' software solutions, including Veeam Backup and Replication, but we have to say that Nakivo is the best choice when it comes to quality/cost ratio.

In fact, the licensing model gives the opportunity to offer a good price to the customer while maintaining, as a partner, a good margin.

Other than that, the functions that this software offers are comparable or even better to the competitors. For example, Nakivo can use an NFS share as a repository natively, without relying on other servers, which is a plus in a full linux environment.

How was the initial setup?

The initial setup is quite simple and well documented.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very affordable compared to competitors, with a good quality-to-cost ratio, and the software is quite simple and fast to setup.

Which other solutions did I evaluate?

We didn't evaluate other options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: we are nakivo partners, we resell their products to final customers, along with the installation e configuration
PeerSpot user
reviewer1495230 - PeerSpot reviewer
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
Real User
Instant verification ensures integrity, encryption provides good security, and the dashboard keeps us fully informed
Pros and Cons
  • "For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
  • "In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."

What is our primary use case?

Our primary use case is to back up our virtual machines.

We have a hyper-converged infrastructure with Nutanix, made up of three servers with VMware ESXi and a virtual machine with a VMware vCenter appliance.

We have a QNAP NAS with Nakivo Backup & Replication installed. Every day, we create a backup of all the virtual machines. The entire infrastructure is connected with two switches in the stack, in high availability. Every link is 10GBase-LX4 and is redundant.

How has it helped my organization?

Nakivo is easy to configure because there are only a few basic configurations to complete before it starts working. I use it with VMware and Hyper-V. When you start the initial configuration, it asks you essential questions to reach your goal.

After that, you can schedule backups, and the dashboard shows if there are any problems during the previous backups, also suggesting the solution.

The process of restoring the virtual machine is very simple. You select what you want to recover and how you want it done, then click to run. The dashboard shows you the speed of the process and alerts you when is it done.

What is most valuable?

Nakivo has a lot of features that are very interesting.

For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs.

Instant Backup Verification permits me to instantly verify VMware and Hyper-V VM backups and to get a report with screenshots of test-recovered machines.

Backup Encryption protects my data in flight and at rest with AES 256 encryption.

Instant VM Recovery is useful because I can boot VMware and Hyper-V VMs directly from deduplicated backups.

Instant File Recovery to Source is helpful because I can browse, search, and instantly restore files and folders back to the source.

What needs improvement?

In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform.

For how long have I used the solution?

We have been using Nakivo for three years.

What do I think about the stability of the solution?

Stability-wise, Nakivo is good.

What do I think about the scalability of the solution?

I have a good impression of the scalability.

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

Yes, we used Commvault, but it is very complicate and not practical for our use. So we choose Nakivo for is semplicity and the pricing.

How was the initial setup?

The initial setup is straightforward because it guides you with a few questions.

What about the implementation team?

I implemented it through a vendor team and their level of expertise is good.

Which other solutions did I evaluate?

Yes Veeam Backup and Replication, but it very expensive.

What other advice do I have?

The last version of Nakivo introduced the support to protect Microsoft Office 365 data with backup and recovery for OneDrive for Business and Exchange Online. It sends source-side deduplicated backups to HPE StoreOnce backup appliances with HPE StoreOnce Catalyst integration.

Unfortunately, we don't use that technology because we have Zimbra as our mail server and Collabora Office as our Office application. Also, we use NextCloud, a content collaboration platform.

Overall, Nakivo works fine and we don't have any problems for now.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
January 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer1557354 - PeerSpot reviewer
System Admin at Maternity Magánklinika
User
Good data compression, easy to manage, and sends email alerts to notify us of problems
Pros and Cons
  • "It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
  • "I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution."

What is our primary use case?

The primary use case for Nakivo backup is to have all of our data secured, and easily accessible if there is any data loss. 

It backs up our SQL databases, web servers, and application servers.

How has it helped my organization?

Using this solution has organized the data structure. Prior to using it, we could only back up three or four machines, manually to external storage, and it was impossible to keep consistent or to manage for a long time.

This software has the ability to centralize, organize, and manage all of our data. When something is changed or missing, you know where to look for it.

It has improved our backup speed, reducing the time we spend on performing backups every week. This gives us more time to improve other areas at the company. File recovery from a virtual machine is also great.

What is most valuable?

It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed. If there any problem, we can fix it before the next backup.

There is centralized storage, where the compressed backup data is reduced by almost half of the size, compared to the actual data. This means that we save a lot of space.

Another great feature is the VM backup. The job creation is clear and only needs a few steps. Once it up and running, it keeps data safe for a long time without any interaction from us.

What needs improvement?

I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution.The snmp protocol can be used for monitoring systems,to ask the statuses of all process.If the software has some problem,freezes etc,it cant send an email of its status,but snmp can discovers problems.The snmp client can be installed manually.So altough its not a big loss,but nice if we have it built in.

It would be helpful if there were more cloud services supported as a backup repository.Now only amazon services is available,but there is other smaller cloud providers too.

For how long have I used the solution?

We have been using Nakivo for maybe a month.

What do I think about the stability of the solution?

The stability has been great.

What do I think about the scalability of the solution?

Scalability-wise, this product is great.

How are customer service and technical support?

Technical support is great they want to help.

Which solution did I use previously and why did I switch?

We did not use another solution prior to Nakivo.

How was the initial setup?

The initial setup was not complex at all.

One of the valuable features is that it can be easily deployed as an OVF template. It can also be installed on network-attached storage.

Time-wise, it will be up and running in under five minutes.

What about the implementation team?

We used an in-house team.

What's my experience with pricing, setup cost, and licensing?

This product is cheaper than other big rivals.

It has a demo version that you can try and it has almost all the features. Moreover, when you buy it, you just activate it rather than having to reinstall it.

Which other solutions did I evaluate?

We evaluated Veeam before selecting this product.

What other advice do I have?

Overall, this is a good solution. I can only think of a few cons, there are a lot more pros.

The next release should only include little tweaks or bug fixes if there are any of them. In our daily use of this program, we have no experienced any issues. It performs all of the commands that we give it, and there have been no errors yet.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at CadMakers
User
The quick and easy setup of the ready-made virtual appliance made it simple to deploy
Pros and Cons
  • "Perfect for someone who doesn't want to waste time."
  • "It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."

What is our primary use case?

I have a small environment with two hosts since most of our services are running in the cloud. We are a cautious group and we keep a copy of our files on-premise, as well as in the cloud. We are using NAKIVO for backing up our file storage and virtual machines.

How has it helped my organization?

The product has enabled me to concentrate on other tasks without worrying about the daily backups. Once I was past the initial setup and testing, I was confident that the product would perform reliably and as expected. So far, I have not been disappointed. 

What is most valuable?

The quick and easy setup of the ready-made virtual appliance made it simple to deploy. It was running within an hour. The interface is easy to understand and it gets the job done with a clean GUI. Perfect for someone who doesn't want to waste time.

What needs improvement?

The software is aimed at backing up VM images but it would be nice to have an option to just backup certain files/folders and not the entire disk.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

NAKIVO is very stable and reliable. I am running an appliance that is just a virtual machine, and it has not given me any issues so far.

What do I think about the scalability of the solution?

I have not tested the scalability of the product, but based on the features it should be as easy as the rest of the product is to use.

How are customer service and technical support?

My experience with support has been good, but I really haven't needed their help much. 

Which solution did I use previously and why did I switch?

I previously used VMware VDP for backing up my virtual machines. This was complex and difficult to maintain. I wanted to switch to something that would not take as much time to manage. 

How was the initial setup?

The setup was simple and easy. Using the virtual appliance, all I needed to do was deploy the OVF (Open Virtualization Format) file, then set up the networking, storage, and connect the hosts. It doesn't confuse you with jargon or fancy interfaces, it's easy to use.

What about the implementation team?

I implemented this by myself within an hour. I consider myself to have an intermediate level of expertise, but I believe a beginner should not have a problem with this either. 

What was our ROI?

I recognize my return on investment as the amount of time I have saved by implementing this solution. It was fast to deploy, quick to configure, and with little to no maintenance necessary, it is easy to manage. 

What's my experience with pricing, setup cost, and licensing?

Setup is simple and with a ready-made virtual appliance, it makes deployment even faster. All you need is the capacity for running the appliance and storage on your existing VM host. Pricing is easy to understand and very affordable.

Which other solutions did I evaluate?

Two of the other options that I considered were Veeam and Vembu.

What other advice do I have?

The product is a time saver and makes complex tasks easy to handle. A must-have for beginners and one-person teams.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Engineer at AmWINS Group, Inc.
Real User
Four times the reduction in cost of our vSphere backups, though lacks direct integration with common backup storage arrays

What is most valuable?

  • Good VM level backups
  • File level and VM level restores
  • Efficient deduplication data repositories

How has it helped my organization?

  • Four times the reduction in the cost of our vSphere backups, which provides the base features required for our environment.
  • Job copy features allows backup repositories to be replicated to a secondary data center.
  • VM level replication jobs can be used to create DR strategies by replicating VMs to another datacenter.

What needs improvement?

  • Lacks application brick-level restore capability, although 7.2 introduces it for the SQL Server.
  • Lacks direct integration with common backup storage arrays, like Data Domain or HPE StoreOnce.

For how long have I used the solution?

One year personally. More than two years for the company.

What do I think about the stability of the solution?

Some VM backup jobs hang periodically and cannot be stopped, except by restarting the Nakivo Director node.

What do I think about the scalability of the solution?

The product scales well. Additional transporter virtual appliances or servers can be deployed to handle larger numbers of virtual machines. Additional repositories can be added to accommodate backup data with options of locally attached storage and remote storage.

How is customer service and technical support?

Very good. It is as simple as sending an email with direct and easy questions/responses, which is received quickly. Usually, the first response is the resolution.

How was the initial setup?

Extremely straightforward to set up:

  1. Deploy a virtual appliance.
  2. Simple configuration process.

What's my experience with pricing, setup cost, and licensing?

While the feature set lags behind other vSphere backup products, Nakivo is a very inexpensive backup alternative which provides the basic features needed by many customers.

What other advice do I have?

If hardware or software specific integrations are important for your business, this is probably not the best fit. The software is likely the best fit for small to medium business which does not need all the advanced features of competitors' software.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Administrator at Ship Design Group
Real User
Easy-to-use, robust and cost-effective
Pros and Cons
  • "Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it."
  • "Compression and data deduplication are okay, but they could be improved."

Our company has been using Nakivo for five years as a backup solution for a small vSphere cluster. Although newer versions have many other features, we only use them for on-premises VM backup.

Nakivo acts as a safety net for our data. Among other things, the ability to quickly recover information when needed gives us the peace of mind that comes from knowing that business continuity is in place.

Personally, I appreciate the following two aspects:

- Flash VM boot cuts downtime to minutes by starting the VM directly from the backup repository

- The backup repository folder contains all the information needed to restore data. In case of disaster recovery, just install Nakivo on any new Windows machine, add the existing repository and you have access to all backups, no further configuration is required.

The overall impression is very good. However, some aspects could be improved:

- Tape backup is somewhat rudimentary.

- Compression and data deduplication are okay, but they could be improved. For the same set of VMs, the vSphere Data Protection repository is half the size of the Nakivo repository.

Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
L.V. - PeerSpot reviewer
IT Technician at Teseo Spa
User
Its ability to restore in the case of a catastrophic event is priceless

What is our primary use case?

We have a VMware environment that needed backup and replication. We run Nakvio on a QNAP NAS and replicate it to another VMware Server.                      

How has it helped my organization?

The speed and security of backups have improved my organization.     

What is most valuable?

The ability to restore in the case of a catastrophic event is priceless since every company must use a backup solution of some sort.

  • Instantly recovers entire VMs, individual files, or application objects (Microsoft Exchange, SQL Server, and Active Directory)
  • Deployable in one minute.                                                                       

What needs improvement?

In the next release, I would like for them to add restore in physical machines.

They should also improve the speed of "Reclaim unused space" in the repository.  

For how long have I used the solution?

I have been using Nakvio for two years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It is good for small or medium businesses, we use it for 2 VMware hosts with about 15 virtual machines.

How are customer service and support?

Support is always very available for any request.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There are plenty of options these days, but Nakivo is a strong contender.

How was the initial setup?

It is easy for basic configuration, it is of medium difficulty for more advanced configuration.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

They have competitive prices.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1478025 - PeerSpot reviewer
Vice President, Chief Technical Officer (CTO) at MyBusinessHub LLC
Real User
Easy to set up and use, and includes agents for most NAS systems
Pros and Cons
  • "It is easy to set up using the included virtual appliance and also includes agents for most NAS systems."
  • "We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."

What is our primary use case?

Our primary use case is backing up a vSphere environment in our data center.

Our company supports local and national manufacturers, accountants, retail services, and other sectors of the economy. Further details would violate security protocols, so that is all I will say about the environment that we support, in a public forum.

Our company maintains partnerships with major technology providers and designs custom solutions for our tenants.

How has it helped my organization?

Nakivo is a simple-to-use alternative to other more costly vSphere backup alternatives. It is easy to set up using the included virtual appliance and also includes agents for most NAS systems.

What is most valuable?

Nakivo is easy to use but includes many advanced features like crash-consistent backups for MS SQL, etc.

What needs improvement?

We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability.

For how long have I used the solution?

We have been using Nakivo for two years.

Which solution did I use previously and why did I switch?

We did not use another similar product prior to Nakivo.

What's my experience with pricing, setup cost, and licensing?

The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts.

Which other solutions did I evaluate?

We evaluated Veeam before choosing Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.