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reviewer1516494 - PeerSpot reviewer
Systems Engineer at SRC
Real User
Diligent and helpful support, saves drive space with deduplication, and self-backup is handy
Pros and Cons
  • "With Nakivo, I have the peace of mind that all of my production environment is safely backed up and can be restored safely, easily, and quickly with a few clicks."
  • "Automatic updates do not work, and every update has to be done manually."

What is our primary use case?

I use Nakivo Backup & Restore with a basic license for one physical host, and I run it on a Raspberry Pi 4. The physical host runs a VMware ESXi Hypervisor 7.0, the free edition.

Primarily, I use it to back up the virtual machines from the physical server to a backup repository that is run on a NAS. My environment consists of six or seven virtual machines that range from Unix/Linux machines to Windows Server.

Nakivo, the physical host, and the NAS repository are all on the same network. The NAS is a Qnap solution with HDDs.

How has it helped my organization?

With Nakivo, I have the peace of mind that all of my production environment is safely backed up and can be restored safely, easily, and quickly with a few clicks.

When I changed the host server, the restoring of virtual machines was completed in a fully automated process, in a few hours, with just a few clicks. This is in contrast to it an effort of days of work restoring everything manually.

The backup process is also fully automated, with powerful scheduling, so that I do not need to worry about a loss of service for any of our services.

What is most valuable?

The most valuable features are the possibility to include a free ESXi Hypervisor into the backup, because of budget constraints, and it is lightweight. I do not need a very powerful machine to run Nakivo and can use my ESXi host for the VMs.

Deduplication saves around 50% of drive space, which is handy.

Migrating to a new environment is also done quickly because you can store the configuration and restore it in another environment. The license is also migrated.

The self-backup feature is also handy, ensuring that the solution itself is backed up regularly.

What needs improvement?

Automatic updates do not work, and every update has to be done manually. I've upgraded twice, from 10.0 to 10.0.1 and then to 10.1.1.

A mobile app for administration would be appreciated.

The user interface could use a bit of refreshing; however, on the other hand, it runs very smoothly, so if that would change I can live with the user interface looking a bit dated.

I would like to see some more detailed data regarding backups. For example, a pie chart representing the various virtual machines or other backups and how much space they need would be helpful to have.

Buyer's Guide
NAKIVO Backup & Replication
November 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Nakivo Backup and Restore for six months.

What do I think about the stability of the solution?

The solution is very stable, with no breakdowns so far. Backups are performed regularly, no errors regarding the creation of backups or with restoring from backups. The connection to repositories and inventories is stable and without outages or disconnects. We are especially impressed, because it is running on a Raspberry Pi.

What do I think about the scalability of the solution?

You can deploy multiple transporters which can scale your solution without much additional cost.

How are customer service and support?

Support is top-notch. They are very diligent and helpful.

Which solution did I use previously and why did I switch?

It is my first solution of this type.

How was the initial setup?

The setup is really simple and straightforward and it can be run on a Raspberry Pi.

The initial setup is extremely straightforward, the Knowledge Base and User Guide are very concise and to the point. We had no issues with the process.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance.

What was our ROI?

Our projected ROI is 12 months.

What's my experience with pricing, setup cost, and licensing?

Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment.

Which other solutions did I evaluate?

I did not evaluate other options.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Director, Production Engineering at ATOS
Vendor
Intuitive GUI, good documentation, efficient compression and deduplication features
Pros and Cons
  • "This product has a very clean and intuitive GUI."
  • "I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system."

What is our primary use case?

After looking around the internet for a quick, simple, and easy solution, I gave Nakivo a chance. I implemented it for backing up a small customer environment with one VMware host and four guests. The guests are two Linux and two Windows servers.

It's connected to a Synology NAS station via an NFS mount. The customer was looking for a quick way to back up their environment after recently suffering a significant data loss due to a user error. It had a real impact on their business and they asked for my help in putting something in place.

How has it helped my organization?

The customer didn't have any backup solution in place to protect their current server environment. This was a very quick and simple solution that fit their needs, and it was free!

They are now able to get a daily backup of their environment, including their main file share that has thousands of files stretching back for at least seven years. The loss they sustained cost them at least two man-weeks of effort to restore. 

What is most valuable?

Nakivo is very easy to set up and configure, and I chose the simplest install option possible. It is an OVA running on their server, which plugged right into their environment.

Nakivo's installation and background documentation is on point, answering a few simple questions I had.

This product has a very clean and intuitive GUI.

After running this for a week, I've found that the data compression and data deduplication is extremely valuable and efficient.  The server also has a very low overhead impact on the VMware server.

What needs improvement?

I would think that as it's used in larger environments that might be more than one server, and you're going to need a better authentication mechanism. For example, integration into Active Directory or some other form of LDAP would be helpful.

I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system.

For how long have I used the solution?

I've been using Nakivo for a couple of weeks.

What do I think about the stability of the solution?

Nakivo has been extremely stable so far.

What do I think about the scalability of the solution?

I am not sure about scalability because I haven't used it in a large situation yet.

How are customer service and technical support?

I haven't needed to interact with technical support.

Which solution did I use previously and why did I switch?

They had no previous backup system.

How was the initial setup?

Very simple and easy to use via an OVA setup.

What about the implementation team?

I deployed it myself.

What was our ROI?

The ROI is Infinite because it's free for this kind of small environment!

What's my experience with pricing, setup cost, and licensing?

As a free solution for a small environment, this is a great solution!

Which other solutions did I evaluate?

I spend about an hour browsing other free solutions, but they were either limited by too few backup targets or didn't provide dedupe.

What other advice do I have?

For the most part, I don't have anything I'd change for this small type of environment. It has been super simple and easy to install, configure, and use. The operation of the application works as advertised.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
November 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
reviewer1495233 - PeerSpot reviewer
Managing Director at Daedalus Computing Limited
Real User
Installs and is managed from a low-cost NAS, simple to set up, and the support is responsive
Pros and Cons
  • "The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage."
  • "It would be helpful to be able to have a custom footprint so that only the required features are installed."

What is our primary use case?

We have used Nakivo to provide a fully automated backup solution without user intervention with on-site backup and copy to the cloud. 

We provide support and consulting services to SME businesses in the UK, and simplicity and a lower cost are paramount. 

We have implemented Nakivo for these clients, installed to a stand-alone NAS device. This can sit on the network alongside the existing systems and simply be pointed at the servers and workstations targeted for backup. It can manage the backup externally and the backed-up resources will run without any staff intervention. 

How has it helped my organization?

This has allowed us to move our clients to an automated solution that simply plugs into their existing infrastructure, removing the need for manual media handling. We have seen an increase in resistance to clients using staff resources to manage manual media handling. 

Nakivo's solution based upon a discrete NAS has provided a very neat "plug-in" solution that connects to their networks and targets their existing servers and creates a local disc-based backup resource. To this is added a simple AWS EC2 resource, which is an automatically configured host for cloud copies of the local backups for DR and archive. 

What is most valuable?

The ability to install a solution to a stand-alone, low-cost NAS and run and manage from there has been a very helpful facet of the projects. The ability to eschew manual media handling is an essential change in SME environments, where the staffing overheads for media handling and storage in the age of cloud backups was becoming onerous. 

The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage.

What needs improvement?

There has been a slight tendency to bloat, where each new feature uses slightly more resources. It would be helpful to be able to have a custom footprint so that only the required features are installed.

For how long have I used the solution?

We have been using Nakivo for approximately two years.

What do I think about the stability of the solution?

It has proved very stable on the whole.

What do I think about the scalability of the solution?

As it can be run from different platforms, it is very scalable.

How are customer service and technical support?

Nakivo support has been very flexible and responsive. 

Which solution did I use previously and why did I switch?

Previously, we used Veritas BackupExec and we changed due to the ease of use of Nakivo and the LCO.

How was the initial setup?

Very simple to set up, including automatic installation of agents and build of AWS resource. 

What about the implementation team?

This is a product that we set up and manage for our clients.

What's my experience with pricing, setup cost, and licensing?

Cost is very appropriate for SMEs.

Which other solutions did I evaluate?

We evaluated Acronis before choosing Nakivo.

What other advice do I have?

Support has been very good and product development and enhancement very active.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a reseller of this product, supplying it as part of our solutions to SME clients.
PeerSpot user
reviewer1490964 - PeerSpot reviewer
IT Manager at Smith Neufeld Jodoin LLP
Real User
Good scheduling, easy to manage, helpful support, and deduplication saves a lot of space
Pros and Cons
  • "The most valuable feature is the ease of creating a backup copy job to get the backups to a second device."
  • "In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."

What is our primary use case?

We are using it to back up two VMs on two physical hosts in a VMware 7.0.1 environment. Backing up both to a NAS and to an old SAN that was repurposed as a secondary backup, the devices are located in two different places and connected via fiber.

The system worked well as an app on my Synology NAS until we grew too much, and the NAS didn't have enough memory. No worries though, as Nakivo Backup and Restore has many ways to implement their software, which are all included in your license. I was able to spin up a Nakivo VM and create an iSCSI connection to my NAS, and off we went!

How has it helped my organization?

Backups are easy and it de-duplicates very well, saving lots of space. I never have to worry about whether my backups are working.

Nakvio Backup and Restore handles backup scheduling very well, and it is easy to manage. I have set up numerous schedules for backing up key servers more often than utilitarian servers, and have found that scheduling is easy, especially with the "run after a different backup completes". The lets me schedule one backup, and the rest can follow.

What is most valuable?

The most valuable feature is the ease of creating a backup copy job to get the backups to a second device.

What needs improvement?

Really not sure about this, because everything works great!

The only complaint I might have is that restoring Exchange and AD objects seem to require some tweaking. So far it has always worked, but I have had to look up the database, rather than have Nakivo Backup and Restore automatically detect it. This is not a big deal.

In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests.

For how long have I used the solution?

I have been using Nakivo for three years.

How are customer service and technical support?

Their tech support, should you need it on the rare occasion, is second to none!

If you have a problem, sending in a ticket right from the web interface is easy. They respond quickly and knowledgeably. They don't demean you if the error is on your side. They help you fix it, and get back up again in short order.

Which solution did I use previously and why did I switch?

We did use another solution prior to Nakivo, but we switched because of cost and have never looked back.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

My advice for anybody who is implementing Nakivo is to make sure you evaluate the options available in each edition. I found that the Pro edition was all that we needed.

All in all, a very good company to deal with. I would highly recommend their backup products, as they work extremely well. The whole product is valuable in every sense of the word. I don't have any real complaints about the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1469676 - PeerSpot reviewer
Help Desk Manager at Alter Solution
Real User
Easy to use, helpful dashboard, and the rapid recovery means minimal impact in case of disaster
Pros and Cons
  • "Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
  • "It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."

What is our primary use case?

I have been using the Nakivo Suite for a year, mainly for local backup of virtual machines on the ESXi 5.5 platform located on the servers of our company. I perform a daily backup on SNAP NAS with the available option. I also use the dashboard to verify that the backups are working properly.

I'm considering some additional features like Microsoft 365 cloud backup and Microsoft Outlook 365 mailbox backup. The latter feature is available for an additional fee.

Regardless, the product is very good and I think mine was the correct choice.

How has it helped my organization?

The main reasons for choosing and using Nakivo for business backup and recovery management are many but basically lie in the fact that the product is feature-rich and easy to manage and configure.

Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich.

What is most valuable?

The feature that I liked the most and that I personally found most interesting is the rapid recovery of the VM. This feature is very useful in case of disaster recovery, as in my business scenario, we want to avoid downtime and have a minimal impact on business operations.

Being able to start a virtual machine, in case of emergency, directly from the backup repository, allows me to have more time available to restore the virtual machine. This effectively eliminates the downtime that might inevitably arise.

What needs improvement?

It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time.

For how long have I used the solution?

We have been using Nakivo for one year.

What do I think about the stability of the solution?

Stability-wise, Nakivo is very good.

What do I think about the scalability of the solution?

The scalability is very good, and there are many plans and upgrades available.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We did not use another backup solution prior to Nakivo.

How was the initial setup?

The initial setup is very quick.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

When I made the choice of Nakivo, I didn't have many needs in this regard. I was looking for a product that was easy to configure and easy to use, with all of the classic features of a backup and recovery system for corporate virtual machines.

I must say that I was pleasantly surprised by all of the functions present within the suite, and in particular, by the fast boot from the backup repository.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1753548 - PeerSpot reviewer
Managing Partner at DelComps LLC,
User
Straightforward to setup with great support and excellent backups
Pros and Cons
  • "The backup for physical machines and replication for the virtual environment are the most valuable aspects."
  • "They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."

What is our primary use case?

I am using Nakivo for backup and replication in both virtual and physical environments. The product is excellent, easy to use, and has a lot of beneficial features. On top of all that, the support team is excellent they will assist from deployment to go-live, and have a great after-deployment support service.

How has it helped my organization?

I can say that Using Nakivo Backup and replication adds extra layers of redundancy to my client's environment.

What is most valuable?

The backup for physical machines and replication for the virtual environment are the most valuable aspects.

What needs improvement?

They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade.

For how long have I used the solution?

We've used the solution for two months.

What do I think about the stability of the solution?

So far, the application has been very stable and does not require many resources from the existing environment.

What do I think about the scalability of the solution?

Nakivo is very scalable and fits many environments and architectures.

How are customer service and support?

They have a great customer support and service team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to Nakivo, I used other solutions, however, due to pricing and license models, I preferred Nakivo.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We implemented the solution in-house and with a vendor team. They were very responsive and knowledgeable. 

Which other solutions did I evaluate?

Prior to choosing Nakivo, I did evaluate other solutions. I chose Nakivo for many reasons, from pricing to licensing models, to service and support.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1741476 - PeerSpot reviewer
Technical Director at a tech services company with 11-50 employees
User
Easy to install and use with great reporting
Pros and Cons
  • "The backup and replication are great."
  • "There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."

What is our primary use case?

We use the solution for the backup of VMs and some replication.

We generally use Nakivo to backup in-house VMs. In more mission-critical situations, we also use the replication aspect of the product. This ultimately means that we can just switch on new hardware over to a replicated server at an instant, thus taking a lot of pressure off us in the case of mission-critical operations. It's a huge plus in any IT department. The product's strength is that it is easy to install and very easy to administer. I highly recommend it.

How has it helped my organization?

The solution has improved our organization a lot by making the product very easy to install and making it easy to understand its reporting. 

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system. 

It comes with a replication module that allows us to safeguard mission-critical servers. This has been applied on several sites by us with fantastic results as it becomes a great Plan B in case of a hardware failure or an outage of a primary system.

There is only one criticism and that is when we compared it with other vendors we found that although the backup speed was very fast, the restore speed was slower.

What is most valuable?

The backup and replication are great. 

We like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history trail can be shown with this product from inception to end of life.

It also has allowed us to replicate such servers as SQL and Exchange which is invaluable in areas of disaster recovery and other SOS situations. In the past, this has been a lifesaver and has even gotten us accolades from one client in particular.

What needs improvement?

There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error.

It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also. I'm not really sure what can be done with VSS writers, et cetera, however, maybe VMware and Nakivo should get together and solve the issue. A reboot of the VM and/or reinstallation of VMware tools nearly always solve the issue on the specified guest.

For how long have I used the solution?

I've used the solution for a good few years.

What do I think about the stability of the solution?

The solution is very stable running as an appliance.

What do I think about the scalability of the solution?

The scalability is not an issue and has never been a problem as it runs as an appliance. We simply add more memory and cores, et cetera.

How are customer service and support?

Support is excellent and turnaround time is very good. Nakivo is an exception in this area, in my experience. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use both Acronis and Nakivo.

How was the initial setup?

Once we have installed this once, the learning curve is pretty much over. Its major strength is its ease of install and use.

What about the implementation team?

We self-installed the solution on our client's hosts.

What was our ROI?

I don't have figures, however, the ROI has to be high.

What's my experience with pricing, setup cost, and licensing?

I'd advise users to check the core/CPU licensing to understand how the licensing is charged.

Which other solutions did I evaluate?

These products, Acronis and Nakivo, are very similar, however, the replication from Nakivo makes it very attractive.

What other advice do I have?

The simplicity of installation and use is it's strength. I highly recommended it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

NAKIVO est une solution de protection des données exceptionnelle. Son interface intuitive et son intégration transparente avec diverses plates-formes facilitent les sauvegardes. La vitesse de sauvegarde est impressionnante et les options de récupération sont robustes, garantissant un temps d'arrêt minimal. Grâce à la déduplication globale des données, il optimise efficacement l'utilisation du stockage. Hautement recommandé!

NAKIVO est incroyable! Facile à utiliser, sauvegardes rapides et récupération fiable. Grande optimisation du stockage. Recommande fortement! ★★★★★

PeerSpot user
Real User
Quick and easy to set up, a clean GUI, and efficient deduplication
Pros and Cons
  • "It is fast, simple, powerful, and has a price without competition."
  • "I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs."

What is our primary use case?

We are using this solution for backing up and replicating virtual machines.

We have a small environment with two hosts. Both of them are Levono servers with ESXi 6.5 U2 and fifteen virtual machines. All of the VMs are Windows and we have file, SQL, and Exchange servers.

How has it helped my organization?

Nakivo has enabled me to concentrate on other tasks without worrying about the daily backups. It has given us more confidence in the infrastructure thanks to the replication. The virtual machines are fundamental for the daily functioning of the company, so a failure would have a very damaging impact, and incur a great economic cost.

What is most valuable?

The quick and easy setup of the virtual appliance made it simple and fast to deploy.

The interface is easy to understand and it gets the job done with a clean GUI.

Efficient deduplication and compression.

It is fast, simple, powerful, and has a price without competition.

What needs improvement?

I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs.

I would like a clearer log of errors. I enabled the schedule for space reclamation on the repository, but after one day I found that the repository was detached and the GUI didn’t give a status of the scheduled task.

For how long have I used the solution?

We have been using this solution for three months.

Which solution did I use previously and why did I switch?

We didn't have a different backup solution for virtual environments.

What's my experience with pricing, setup cost, and licensing?

I advise that this is the best product for medium or small environments according to my
cost-benefit analysis.

Which other solutions did I evaluate?

I tested Veeam, but I ultimately chose Nakivo because of the difference in cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Michael Wolf - PeerSpot reviewer
Michael WolfWorks with 1-10 employees
User

The option of creating a subfolder per job in the backup repository does exist. This is exactly how we use it and implemented to avoid issues you experienced.

Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.