NAKIVO Backup & Replication Reviews

We use the solution as a VM backup from local servers and remote data centers. Nakivo is installed on a NAS device at the office, and it doesn't need any external servers to run. That makes it really easy to deploy, and in case of disaster for servers, the NAS device is totally separate from them, and backups can be restored quickly to another environment where ever is enough resources to run them.

The remote data center can also be backed up to a small repository on that data center and then copied over an internet link to the office, where I have more space to store backups.

Backups are working smoothly with Nakivo Backup. Deduplication and compression of backup repositories save lots of disk space, and I can keep many more restore points compared to situations where deduplication is not used.

Having a couple of the latest restore points saved in the repository at a remote data center allows restoration of them quickly without the need first to transfer them over the internet from the office. It also is nice to be able to copy backups to the office, where I have plenty of more disk space to save them compared to a remote data center.

There is no need to install agents on VMs. It is easy to deploy new VMs and get them backed up instantly.

It can be fully run from a NAS device. There is no need to have separate backups servers and be able to run a full Linux environment without Windows servers.

Deduplication and compression of backup repositories are easy. It saves lots of disk space and enables you to keep many more recovery points compared to a situation where all recovery points are saved as is without deduplication.

It's a lightweight solution built over Linux. It can be run directly from NAS devices and doesn't need separate backups servers installed on the network.

We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store.

I don't have any other complaints about Nakivo Backup, and I like it as it is. I have used many other backups solutions like Veeam, Actifio, and Acronis, and Nakivo has done things better than those other backup solution providers. 

Of course, there can be some cases where others might perform better; however, for my use case, Nakivo Backup does just what is needed, and it is done properly without problems.

I've used the solution for about three years.

I have previously used VMPro, Veeam, and Actifio.

The solution is cheaper than many competitors.

I have previously evaluated Veeam.

We are a German reseller and have sold Veeam for a very long time. We never were very happy with that solution and searched for an alternative to Veeam 2 to 3 years ago. With Nakivo, we found a partner who is very cooperative, has a very interesting price point and is even more than an alternative!

Now, we likely use Nakivo for customers with virtual servers and who don't want to spend thousands of Euros for a backup solution. Nakivo is perfect for them. We never have heard of a customer who is not happy with it.

With Nakivo, we can increase our portfolio and have a partner with short response times. Nakivo takes the time to hear every customer's issues and needs.

They are always friendly and help the reseller and customer with a good support team.

With Nakivo, we can grant a backup solution for a lower price - which is perfect for smaller customers. 

The pre-configured virtual machine helps the IT team save time and is very easy to use. 

Email notifications make the ongoing monitoring of the system simplicity itself.

They offer a built-in link in the web console to request support. They also automatically include a support bundle with all the relevant configuration data for your system which makes requesting support easy, however, you really don't need it very often.

The transporter is one thing that we often use when we have installed a new server for our system. 

The ability to use a variety of cloud providers rather than being tied into one is a huge bonus.

For me, as a reseller, not only the product is important - it's also the people behind it and how they behave. This I can only praise. They have a great team.

The feature that has a backup repository, like QNAP + ext. HDD's could be improved. We sometimes have trouble with that and it would be nice if they had a solution on the way.

Updating VM Tools on a replicated VM could be better.

Support for the backup and replication of virtual machines is excellent, however, improved support for physical machine backups would be very welcome (I believe this is already on the way).

A mobile app for administration would be appreciated.

The user interface could use a bit of refreshing, however, on the other hand, it runs very smoothly, so if that would change how it runs I'd rather live with the user interface looking a bit dated.

I've been using the solution for two years.

We have never heard of any system fails.

The scalability is good.

They are always very fast and ready to help.

We used mainly Veeam previously and searched for a solution for smaller customers, where the price level was lower.

It's very easy to set up, thanks to the ready-to-install VM's.

We are the vendor.

The price level is low, however, you have to watch out if you want to backup workstations.

I don't remember evaluating other options.

We are using Nakivo internally for backup/replication and cloud backup of our little datacenter, in a server farm.

Our customers use Nakivo Backup & Replication on a daily basis for backup and recovery of VMs and files. These environments are heterogeneous, as we have many Linux VMs, Windows VMs, and dedicated virtual appliances. This is no issue with the backup and recovery of entire VMs or single files, granularly.

We also appreciate the easy-to-use web interface, and our customers are completely independent in the management of Nakivo.

Nakivo Backup & Replication reduces the time to set up and configure a backup solution in a VMware environment with many types of backup destination.

Before Nakivo, our technicians spent a lot of time every day assisting end-users or our customers' IT departments. Now, all is very clear and simple.

We really appreciate the simplicity of the solution. Every tab in the web interface has a simple target, and everything is structured such that it can be found in a few seconds.

Another great feature of Nakivo Backup & Replication is support for backup to the Wasabi cloud infrastructure. This allows us to offer a complete solution to our customers.

Setup on a NAS device helps us to have a distributed backup solution, in case the customer has many remote offices. We can install a little NAS on the remote site and have a bandwidth-optimized offsite backup.

What must be improved is the response time to technical support requests.

We have been using Nakivo for five years.

This product has great stability.

Generally, I don't have issues with Nakivo. The sales department is very responsive to every request and they reply in a few hours. However, technical support could be faster.

Often, as a reply to my email, I receive a message that says "We have received your message and the second level of support will reply to you soon". When they reply fast, at least two days pass!

In case of emergency, where we must recover something and it does not work as we expect, 48 hours to have a reply is too much time.

Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market. The customer does not need to spend many thousands of Euros, and in the sales phase, we have fewer issues with the CFO or management.

Prior to Nakivo, we tested Acronis, Veeam, and Anexia.

We primarily use the solution to backup and replicate business-critical VMs - on the same network or off-site - and to test new updates on flash boot restores. This enables us to verify a broad range of scenarios such as expanding disks or upgrading whole machines to newer OS versions

We use the product on vSphere as a VM or directly on the QNAP with the added convenience of not needing to create an ISCSI device which prevents locking all the space on the QNAP.

The new licenses per workload are very nice for small customers since they have a low price and are not tied to the number of CPUs.

It was useful to migrate via replica from an old 5.0 ESXi to the newer 7.0 by simply deploying the transporter and crossing the two systems. From there, we replicated the VMs and switched over, which was as easy as stopping and restarting the VMs, limiting the unavailability of the systems involved to a couple of minutes.

To migrate a VM from HyperV to vSphere when a customer needed to change the vendor of the hypervisor produced the same results as above. We also had the opportunity to test it offline prior to full deployment.

The solution offers many useful features, including Flash Boot, transporters on different platforms, native QNAP APP, and virtual appliances with no need to install a Windows machine to install the "app". 

The virtual appliance does not need to maintain a dedicated Windows machine, with its antivirus, security risks, added costs, and other issues.

The coverage reports are well designed and give us the ability to have a fast check on what is protected or not.

The SW automatically protects a VM if it is added to a protected VAPP.

The SW is very flexible and complete for our use cases.

There are many license types and levels so that every customer can find the right balance between cost and features.

The web interface is convenient and easy.

The SW is very scalable in every aspect.

The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved.

There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things.

I've used the solution for more than three years.

The stability is good.

The scalability is good.

Technical support is very kind and responsive.

Positive

We've used many other solutions however, Nakivo is a good standard for us.

The initial setup is easy; we just deploy the VM or APP on QNAP.

We resale the product and use it ourselves as well.

We have seen a high ROI.

The solution has a reasonable license cost and can be set up in minutes.

We have looked at Veeam and others.

The solution is primarily used for backup and replication of virtual environments based on VMware ESXi located in different company sites.

I use Nakivo B&R to provide Disaster Recovery and backups of complex VMware environments. 

I have multiple datacenters centrally managed and need a solution that's scalable, simple, and also has enterprise-grade features that give me complete control of backups.

Initially, the solution was going to be an alternative to a primary backup. Now, it is always a must-have in our environment.

There's a simple interface and a lot of options. Installing directly on a NAS appliance is a must.

First of all, the price and the order process of Nakivo B&R are very attractive and simple.

We have a lot of QNAP appliances and Nakivo Backup and Replication supports them. This is very useful. I can install the suite directly to the NAS appliance and the transport package on a small QNAP across my datacenter's infrastructure. 

The product has almost the same features of Veeam Backup and Replication at a lower price point, and this is very attractive.

The enterprise version is a solid product with good support, a lot of features, and a helpful knowledge base.

It has a simple and intuitive user interface and the fast learning curve is amazing.

Another very useful feature is VM backup verification. Nakivo B&R takes the backup, boots the VM, and takes a screenshot. In this way, I can be sure that the backup or replication job is consistent.

Another great feature in version 10.4 is the immutability of the backup repository. This is a must-have in order to protect against ransomware attacks.

Nakivo offers direct support through the graphical interface and this is great to have if you need quick help.

The solution needs a high availability feature in case of loss on the primary site. This would be very attractive as a part of configuration backup.

Another great additional feature would be an automatic upgrade of the transporter package in case of an upgrade of full product. In my environment, I have many transporters at different datacenters and I need to perform a manual upgrade process at this time.

Storage snapshot integration for the EMC Unity appliance is another missing feature.

Log and report creation can be improved. 

The graphical user interface can be made better.

I have been using Nakivo B&R for about 4 years.

The product is very stable and offers great support.

I had no problem using it in about 4 years

It is very easy to expand the repository and to deploy it in a different data center.

There are no issues in regards to customer service and technical support.

Positive

I still use Veeam Backup and Replication as the main source of backup jobs, but Nakivo is very attractive and offers the same functionality at a very interesting price.

The setup process is very easy. I use Nakivo directly installed on QNAP appliance and in about five minutes I can start working.

The solution is very easy to set up and has direct support of the NAS appliance at a very interesting price.

It is a product that is very easy to order.

We are using it to back up two VMs on two physical hosts in a VMware 7.0.1 environment. Backing up both to a NAS and to an old SAN that was repurposed as a secondary backup, the devices are located in two different places and connected via fiber.

The system worked well as an app on my Synology NAS until we grew too much, and the NAS didn't have enough memory. No worries though, as Nakivo Backup and Restore has many ways to implement their software, which are all included in your license. I was able to spin up a Nakivo VM and create an iSCSI connection to my NAS, and off we went!

Backups are easy and it de-duplicates very well, saving lots of space. I never have to worry about whether my backups are working.

Nakvio Backup and Restore handles backup scheduling very well, and it is easy to manage. I have set up numerous schedules for backing up key servers more often than utilitarian servers, and have found that scheduling is easy, especially with the "run after a different backup completes". The lets me schedule one backup, and the rest can follow.

The most valuable feature is the ease of creating a backup copy job to get the backups to a second device.

Really not sure about this, because everything works great!

The only complaint I might have is that restoring Exchange and AD objects seem to require some tweaking. So far it has always worked, but I have had to look up the database, rather than have Nakivo Backup and Restore automatically detect it. This is not a big deal.

In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests.

I have been using Nakivo for three years.

Their tech support, should you need it on the rare occasion, is second to none!

If you have a problem, sending in a ticket right from the web interface is easy. They respond quickly and knowledgeably. They don't demean you if the error is on your side. They help you fix it, and get back up again in short order.

We did use another solution prior to Nakivo, but we switched because of cost and have never looked back.

We did not evaluate other options.

My advice for anybody who is implementing Nakivo is to make sure you evaluate the options available in each edition. I found that the Pro edition was all that we needed.

All in all, a very good company to deal with. I would highly recommend their backup products, as they work extremely well. The whole product is valuable in every sense of the word. I don't have any real complaints about the product.

I have been using the Nakivo Suite for a year, mainly for local backup of virtual machines on the ESXi 5.5 platform located on the servers of our company. I perform a daily backup on SNAP NAS with the available option. I also use the dashboard to verify that the backups are working properly.

I'm considering some additional features like Microsoft 365 cloud backup and Microsoft Outlook 365 mailbox backup. The latter feature is available for an additional fee.

Regardless, the product is very good and I think mine was the correct choice.

The main reasons for choosing and using Nakivo for business backup and recovery management are many but basically lie in the fact that the product is feature-rich and easy to manage and configure.

Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich.

The feature that I liked the most and that I personally found most interesting is the rapid recovery of the VM. This feature is very useful in case of disaster recovery, as in my business scenario, we want to avoid downtime and have a minimal impact on business operations.

Being able to start a virtual machine, in case of emergency, directly from the backup repository, allows me to have more time available to restore the virtual machine. This effectively eliminates the downtime that might inevitably arise.

It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time.

We have been using Nakivo for one year.

Stability-wise, Nakivo is very good.

The scalability is very good, and there are many plans and upgrades available.

Technical support is very good.

We did not use another backup solution prior to Nakivo.

The initial setup is very quick.

I completed the implementation myself.

The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options.

We did not evaluate other options.

When I made the choice of Nakivo, I didn't have many needs in this regard. I was looking for a product that was easy to configure and easy to use, with all of the classic features of a backup and recovery system for corporate virtual machines.

I must say that I was pleasantly surprised by all of the functions present within the suite, and in particular, by the fast boot from the backup repository.

We are using Nakivo Backup & Replication to backup 40 Virtual machines from our HyperV cluster.

We also use it to backup one physical server.

All of these backups are stored on a Synology NAS in our building.

Nakivo Backup & Replication have replaced another backup solution we used before which lacked many features.

We plan to set up an offsite backup for all the important virtual machines via a 300MB VPN connection to an external office.

We are currently using the Enterprise Essentials license.

We first used NAKIVO Backup & Replication for our own HyperV Cluster. Then, we added a physical server.

Having used it for some time, we discovered all of its functionalities and have seen the power of the product.

The web interface is clear and simple to use and learning to use it is very quick.

The email reports are clear.

The support is quick and efficient.

NAKIVO Backup & Replication has become an important part of our disaster and recovery strategy.

Our company, being a VAR, has decided to become a reseller of this product to help more and more customers to discover it.

The first good thing about Nakivo Backup & Replication is the installation and configuration process.

The web interface is intuitive to use. The dashboard is simple to read and very clear. The navigation between pages using links is very useful too.

The built-in feature to send requests to support is very useful. The support team is very efficient.

The upgrade process is manual but very simple to do.

Other features like search and calendar are good.

The last new added features, including the Immutable Repository and 2FA, are important ways to help us increase our backup protection.

There are not many features we are missing at this moment with Nakivo Backup & Replication.

If it would be perhaps possible to add some more details and information in the activities tab or links from graphics to logs, that would be useful.

For HyperV, we need to extract VMDK from OVA files and convert them to VHDX. It would be easier to have a direct download of VHDX files.

It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure.

Visio stencils are missing. They would help us build schemas.

We've been using Nakivo Backup & Replication since 2018.

We never had any crashes. No need to reboot the NAKIVO VMs.

The solution is very stable.

We had no problem upgrading our infrastructure and adding many virtual machines.

Support via the web console is very straightforward and the response time is quick. They are knowledgeable.

We have never needed any phone support.

We used another product in the past. It lacked some important features and we decided to switch. After having tested some other products, we choose Nakivo Backup & Replication.

The initial setup was straightforward.

We implemented the solution through an in-house team.

The ROI is very good. 

Globally, Nakivo Backup & Replication has a lower price than other backup solutions while still providing the same or more functionalities.

When we decided to change the backup solution, we evaluated Veeam and Nakivo, and we choose Nakivo.

I'd advise new users to try it then you will likely adopt it.