NAKIVO Backup & Replication Reviews

The solution is primarily used for backup and replication of virtual environments based on VMware ESXi located in different company sites.

I use Nakivo B&R to provide Disaster Recovery and backups of complex VMware environments. 

I have multiple datacenters centrally managed and need a solution that's scalable, simple, and also has enterprise-grade features that give me complete control of backups.

Initially, the solution was going to be an alternative to a primary backup. Now, it is always a must-have in our environment.

There's a simple interface and a lot of options. Installing directly on a NAS appliance is a must.

First of all, the price and the order process of Nakivo B&R are very attractive and simple.

We have a lot of QNAP appliances and Nakivo Backup and Replication supports them. This is very useful. I can install the suite directly to the NAS appliance and the transport package on a small QNAP across my datacenter's infrastructure. 

The product has almost the same features of Veeam Backup and Replication at a lower price point, and this is very attractive.

The enterprise version is a solid product with good support, a lot of features, and a helpful knowledge base.

It has a simple and intuitive user interface and the fast learning curve is amazing.

Another very useful feature is VM backup verification. Nakivo B&R takes the backup, boots the VM, and takes a screenshot. In this way, I can be sure that the backup or replication job is consistent.

Another great feature in version 10.4 is the immutability of the backup repository. This is a must-have in order to protect against ransomware attacks.

Nakivo offers direct support through the graphical interface and this is great to have if you need quick help.

The solution needs a high availability feature in case of loss on the primary site. This would be very attractive as a part of configuration backup.

Another great additional feature would be an automatic upgrade of the transporter package in case of an upgrade of full product. In my environment, I have many transporters at different datacenters and I need to perform a manual upgrade process at this time.

Storage snapshot integration for the EMC Unity appliance is another missing feature.

Log and report creation can be improved. 

The graphical user interface can be made better.

I have been using Nakivo B&R for about 4 years.

The product is very stable and offers great support.

I had no problem using it in about 4 years

It is very easy to expand the repository and to deploy it in a different data center.

There are no issues in regards to customer service and technical support.

Positive

I still use Veeam Backup and Replication as the main source of backup jobs, but Nakivo is very attractive and offers the same functionality at a very interesting price.

The setup process is very easy. I use Nakivo directly installed on QNAP appliance and in about five minutes I can start working.

The solution is very easy to set up and has direct support of the NAS appliance at a very interesting price.

It is a product that is very easy to order.

We are a German reseller and have sold Veeam for a very long time. We never were very happy with that solution and searched for an alternative to Veeam 2 to 3 years ago. With Nakivo, we found a partner who is very cooperative, has a very interesting price point and is even more than an alternative!

Now, we likely use Nakivo for customers with virtual servers and who don't want to spend thousands of Euros for a backup solution. Nakivo is perfect for them. We never have heard of a customer who is not happy with it.

With Nakivo, we can increase our portfolio and have a partner with short response times. Nakivo takes the time to hear every customer's issues and needs.

They are always friendly and help the reseller and customer with a good support team.

With Nakivo, we can grant a backup solution for a lower price - which is perfect for smaller customers. 

The pre-configured virtual machine helps the IT team save time and is very easy to use. 

Email notifications make the ongoing monitoring of the system simplicity itself.

They offer a built-in link in the web console to request support. They also automatically include a support bundle with all the relevant configuration data for your system which makes requesting support easy, however, you really don't need it very often.

The transporter is one thing that we often use when we have installed a new server for our system. 

The ability to use a variety of cloud providers rather than being tied into one is a huge bonus.

For me, as a reseller, not only the product is important - it's also the people behind it and how they behave. This I can only praise. They have a great team.

The feature that has a backup repository, like QNAP + ext. HDD's could be improved. We sometimes have trouble with that and it would be nice if they had a solution on the way.

Updating VM Tools on a replicated VM could be better.

Support for the backup and replication of virtual machines is excellent, however, improved support for physical machine backups would be very welcome (I believe this is already on the way).

A mobile app for administration would be appreciated.

The user interface could use a bit of refreshing, however, on the other hand, it runs very smoothly, so if that would change how it runs I'd rather live with the user interface looking a bit dated.

I've been using the solution for two years.

We have never heard of any system fails.

The scalability is good.

They are always very fast and ready to help.

We used mainly Veeam previously and searched for a solution for smaller customers, where the price level was lower.

It's very easy to set up, thanks to the ready-to-install VM's.

We are the vendor.

The price level is low, however, you have to watch out if you want to backup workstations.

I don't remember evaluating other options.

We are using Nakivo Backup & Replication to backup 40 Virtual machines from our HyperV cluster.

We also use it to backup one physical server.

All of these backups are stored on a Synology NAS in our building.

Nakivo Backup & Replication have replaced another backup solution we used before which lacked many features.

We plan to set up an offsite backup for all the important virtual machines via a 300MB VPN connection to an external office.

We are currently using the Enterprise Essentials license.

We first used NAKIVO Backup & Replication for our own HyperV Cluster. Then, we added a physical server.

Having used it for some time, we discovered all of its functionalities and have seen the power of the product.

The web interface is clear and simple to use and learning to use it is very quick.

The email reports are clear.

The support is quick and efficient.

NAKIVO Backup & Replication has become an important part of our disaster and recovery strategy.

Our company, being a VAR, has decided to become a reseller of this product to help more and more customers to discover it.

The first good thing about Nakivo Backup & Replication is the installation and configuration process.

The web interface is intuitive to use. The dashboard is simple to read and very clear. The navigation between pages using links is very useful too.

The built-in feature to send requests to support is very useful. The support team is very efficient.

The upgrade process is manual but very simple to do.

Other features like search and calendar are good.

The last new added features, including the Immutable Repository and 2FA, are important ways to help us increase our backup protection.

There are not many features we are missing at this moment with Nakivo Backup & Replication.

If it would be perhaps possible to add some more details and information in the activities tab or links from graphics to logs, that would be useful.

For HyperV, we need to extract VMDK from OVA files and convert them to VHDX. It would be easier to have a direct download of VHDX files.

It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure.

Visio stencils are missing. They would help us build schemas.

We've been using Nakivo Backup & Replication since 2018.

We never had any crashes. No need to reboot the NAKIVO VMs.

The solution is very stable.

We had no problem upgrading our infrastructure and adding many virtual machines.

Support via the web console is very straightforward and the response time is quick. They are knowledgeable.

We have never needed any phone support.

We used another product in the past. It lacked some important features and we decided to switch. After having tested some other products, we choose Nakivo Backup & Replication.

The initial setup was straightforward.

We implemented the solution through an in-house team.

The ROI is very good. 

Globally, Nakivo Backup & Replication has a lower price than other backup solutions while still providing the same or more functionalities.

When we decided to change the backup solution, we evaluated Veeam and Nakivo, and we choose Nakivo.

I'd advise new users to try it then you will likely adopt it.

In our SMB we started using NAKIVO as our main backup solution for backing up mainly Hyper-V VMs. It's installed directly on our QNAP NAS. Only one system administrator uses it. We use features like scheduled backups, deduplication, retention, and app-aware mode for some VMs. 

Our environment has only one Hyper-V server with five Windows Servers plus one Linux VM, which runs a license server, authentification server, active directory, application servers, communication+git server, and the database server with server application for production process management.

The Nakivo solution provided us with the ability to do automatic scheduled app-aware backups with great deduplication and compression, so they don't overload our local area network and don't require a lot of storage space. 

Having reliable backups is a must for us, and Nakivo provided us with an easy-to-use solution, that offers fast implementation, initialization, and configuration. The restore function works great. Thanks to Nakivo we can do our business 24/7/365. 

The Nakivo solution was very economical, so my CEO is happy with it.

The most valuable feature for us is Nakivo's flexibility in the server platform. We use it directly on our QNAP network-attached storage, so it can run regardless of the Hyper-V server. We also like its very good deduplication and compression, so it doesn't overload our network. 

The scheduling is also very well done in Nakivo. Automatic backups are a must for us because we don't have enough time to perform manual backups. 

The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too.

The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download. In the future, I'll be glad for implementing AI that could automatically assume what backup plan and retention do we need.

We've used the solution for one year and few days.

We looked at Veeam. However, Nakivo was more flexible and cost-effective.

I use the product for backing up my VMware VSphere and Microsoft HyperV Server. 

The first time I chose Nakivo was because we were facing a problem with a system that we used which was very expensive to renew. 

We found Nakivo from a website - one for VMware experts - and we tried to download the trial version.

The first time, we installed it on a physical machine that was running on a Windows Server - a 2012 Standard Edition.

At that time, we had 7 servers, including VMware ESXI and 1 VMware VCenter. Our VM at that time was around 50 VMs. After the trial, we were very interested in this product. After we tried to back up our Hyper-V VM in another system that we had, we found that all the systems were running well. That made us happy because we finally found a good product for backup that had a reasonable price.  

Basically, we were very interested in Nakivo because it was easy to install and support was able to install on devices like Synology, Windows Server, or even a client virtual or physical server. Using the web interface made it easy to configure and manage. 

It was easy to deploy a transporter to make process backup and replication faster and more reliable. Nakivo ensured our organization had good backup and replication software. 

We like the capability of Nakivo in terms of being able to restore files, folders, Active Directory objects, and so on. 

One feature that we like most is network acceleration. It also makes process backups between sites that we have more reliable. 

We like the site recovery system that Nakivo offers because it helps us with orchestration site recovery on our VM from one site to another site without having to deal with any manual processes. 

The transporter is one thing that we often use when we have installed a new server for our system. 

The chat functionality with Nakivo Support in the web interface is very unique and we love it.

In my opinion, Nakivo should consider having native abilities to be able to backup and replicate several applications. For example, an application based on a microservice such as a container app or orchestration using Kubernetes would be better if Nakivo had the ability to backup or replicate without depending on a hypervisor. 

Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL.

I have been using Nakivo for around 5 years.

In my experience with Nakivo, we like that every backup process is successful and when we restore it, it is as is like the source material. Until now, it has been very stable and we have not had any problems.

We can add more storage as a respository very easily because it supports several systems such as NFS and CIFS.

We only have contacted customer service and support once. They were very responsive and helped us solve our problem.

We have changed from a previous system because that product was too expensive to renew and we needed a Windows license to install the backup system.

The setup is very straightforward and very easy to install, deploy, and configure.

No, we deployed the product ourselves.

Nakivo is a solution with reasonable TCO. 

After we calculated the fact that it was easy to install, easy to manage, etc., Nakivo still was the best option with a reasonable license price and renewal price year over year. 

Yes, we have tried several products such as Acronis, Commvault, and many more.

We use Nakivo as a great addition to our client's VMware environment for backups. We have multiple clients and were looking for an easy backup solution. We were looking for a product that is easy and simple to use. This product perfectly fit and ended up becoming a mainstay in our portfolio of products that we can't live without. We have had several instances where Nakivo has really shined and helped us to recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!

For our portfolio management services, Nakivo is simply perfect. Our team can react in a really short time if a backup doesn't work correctly. When we need a backup or only some files, it is really easy to restore and fix the problems. It is absolutely a time win and has improved our reaction times. Our clients are very happy and it is perfect that Nakivo runs perfectly with Synology disk drives. 

Our technicians don't want to miss it anymore and if a client doesn't want to backup with Nakivo, then the backup is the client's problem. 

The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions. 

Last but not least the support is absololutly perfect. Every time we had a problem they helped us instantly.            

I see two things that could improve:

• The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented.
• Sometimes there is strange UI behavior with changes not being saved without any good message as to why.

But those are only small points and they are not very painful. 

We have been using Nakivo for two years.

We are using Nakivo Backup & Replication to back up ten virtual machines from our Nutanix cluster with some 80 virtual machines. Our goal is to replace the existing backup solution completely with Nakivo Backup and Replication and to have an offsite backup of all important servers to one of our branch offices with a Synology NAS with Nakivo Transporter installed. Offices are connected with a 500 MB VPN; the Nakivo appliance is running on our Nutanix cluster. Currently, we are using an Enterprise Essentials license.

Veeam Backup and Replication is the main backup solution at our customer's site, but it stopped working while backing up our now 5TB file server - and after some weeks of investigating the whole issue with Veeam support, I had to decide to search for an alternative solution. Nakivo offered a free trial which was very easy to set up and immediately worked. To be totally honest, it has an affordable price. 

The bandwidth-optimized deduplicated offsite backup to a Synology NAS was another must-have, which would have been possible with Veeam, too, but we would have had to build a Windows-based server for that.

The first really good thing about Nakivo Backup and Replication was the fact that I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night. I used different repositories to test - a Synology NAS with Nakivo Transporter and a CIFS share on a Windows bases server. Both worked without any problems. Then there was another point, that was really important to me: having an offsite backup to a Synology NAS at an office branch. I had to take a look at some options to optimize data flow, but the backup copy job works like a charm.

At the moment, there are actually not many features I am missing. It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all. 

Some SNMP features to configure our monitor software would be great since emails sent to me sometimes could be lost in all those other mails. 

Some customers from Germany might have a problem when contacting English speaking sales and support team, but that has never been a problem to me, although my English hasn't been used much in the last couple of years.

I've been using Nakivo Backup & Replication for Nutanix since 2020.

There have been no crashes and no unfixable errors (there is a good knowledge base, and self-explaining error messages).

Since I'm using Nakivo to backup only ten virtual machines at the moment, I will have to wait until I backup my whole Nutanix cluster to find out about the scalability.

The sales representatives are nice; we didn't need technical support.

I'm still using Veeam Backup and Replication, but since this solution had huge problems backing up our file server (5 TB), I switched to Nakivo for some servers and will be completely replacing replacing Veeam by the end of its maintenance.

Yes, if you just follow the steps outlined in the setup assistant, you get it going in less than half an hour.

I implemented the solution by myself.

After weeks of working with Veeam support without any success, I can say it was worth every Euro spent since I have a working solution and can sleep better.

Nakivo has way lower licensing costs than Veeam - at least in our environment, with Nutanix as the protected cluster. Talk to your sales representative; they sold me the right license.

I am using Veeam and tested only Nakivo as a possible replacement.

I do not have any other comments at this time. 

This is a standout backup, replication, and rapid recovery solution for any small to medium-sized business which has a virtualized server environment - particularly for VMware vSphere and Microsoft Windows Server Hyper-V.

Probably the best recommendation is the fact that we choose to use this ourselves. As a value added reseller/consultant, we have access to many products. We recommend it to smaller vSphere sites where it provides an excellent alternative to the likes of Veeam and the expensive HA options from VMware.

The architecture is excellent and real-life practical, not only for backups to local backup repositories but also for remote backup repositories and/or cloud storage. The virtual machine replication with multiple snapshots between physical hosts provides a cost-effective alternative to those who cannot afford/can't justify a full high availability solution.

It has massively simplified the backup process and management of backups when compared to the previous solution. Backup times are much quicker.

The pre-configured virtual machine means installation onto a vSphere host takes minutes, requiring little more than the allocating of an IP address for the web console and a few credentials. We quite literally install the virtual machine, create a backup repository, link Nakivo to our vSphere environment, and have the first backup running in under twenty minutes.

Email notifications make the ongoing monitoring of the system simplicity itself.

Many of these have been mention already.

The direct support from Nakivo has been excellent when we have had issues. The built-in link in the web console to request support and automatically include a support bundle with all the relevant configuration data for your system makes requesting support easy - not that we have had to do it very often.

They also seem to be listening to the customer base. It is one of the few products where you feel you are getting value for the ongoing support costs. There is a continuous stream of useful updates and new features.

The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful.

The interface can be a little clunky at times. I guess this is partly the nature of the beast, being as it is a browser-based console. The benefits of the browser-based console, for the most part, far outweigh the occasional clunkiness of the interface.

Support for the backup and replication of virtual machines is excellent, but improved support for physical machine backups would be very welcome (I believe this is already on the way). 

With the current pricing model, the per workstation costs can soon rack up, so as to make it prohibitive to have a blanket backup policy for all workstations.

I've been using this solution for 5 years.

In the time we have used it and recommended it, it has been incredibly stable. We have managed to corrupt a backup repository by physically pulling the plug mid-job, but that is about it.

It will scale easily to match the recourses available.

Support via the web console has been very straightforward and the response has been prompt and knowledgeable.

We have not had any phone support.

I did previously use Acronis.

Nakivo, overall, provided a more complete, simpler, and cost-effective solution - particularly in the virtual environment.

The solution is very simple to deploy, as already mentioned.

In a smaller environment (less than three physical hosts) the Enterprise Plus is an excellent solution, particularly with the perpetual pricing available. 

I'd advise new users to take note of the ongoing support costs which currently are well worth having. 

Nakivo seems to be focused on developing and improving the product.

I did evaluate many options before choosing this.