NAKIVO Backup & Replication Reviews

We use Nakivo to back up our VPS servers and NAS devices. The UI and features are quite satisfactory, and there are several expansion possibilities. We liked the new MSP feature, which gives users specific access to specific machines. 

NAKIVO runs on a Linux server that requires low resources, so it gives us the option to expand our services and maintain the backup infrastructure to our budget. 

It provides very good support that responds immediately when we need help or instructions. 

It also provides an easy-to-use UI for setting it up.

NAKIVO gives us the security to retain valuable data backups and recover them in case of emergency. 

It provides our customers with a backup option in case they accidentally delete something or restore their applications to previous versions if something needs to be restored.

It also gives us the option to provide our customers with backup infrastructure as a service based on the MSP feature that NAKIVO has.

NAKIVO runs on a Linux server that requires low resources, so it gives us the option to expand our services and maintain the backup infrastructure to our budget.

There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use NAKIVO as a Plesk backup tool. The last one is very important and will make the solution stand out among similar products. It's a feature that Acronis already has, and it makes it very easy for admins or customers to restore their files, emails, and databases directly from inside the Plesk panel very fast.

I've used the solution for about a year.

The solution is a steady product. That said, in some cases, you may need help from their support.

Scalability is fast, with some room for improvement.

NAKIVO support is one of the best that we have worked with.

Positive

We used Comet, however, we made the change due to its pricing change, which made the old solution very expensive for a hosted solution.

The setup was very easy. We were following NAKIVO's documentation.

We set NAKIVO up from our end, and it was very easy.

It's very well priced based on the features and the services that it provides.

We also checked Comet, Acronis, and Veeam.

I have deployed the solution in the data center environment, managing both virtual machines and physical servers. Local backups have been implemented, and tasks that were previously done manually are now automated, increasing the productivity of the IT team, as they can focus on other tasks while the tool handles the backups. 

Additionally, the solution has been configured for database backups, which used to be a major headache for database administrators, especially when databases were damaged. Now, with both full and incremental backups, the response time for data recovery has been significantly reduced. The experience has been excellent.

Nakivo enables the automation of tasks within the organization, addressing issues related to forgetting such a critical task as data protection and mitigating the risk of data loss due to human error. 

Additionally, it provides a centralized environment for managing backups, ensuring constant monitoring and validation of both backups and storage usage, all just a click away. 

It is an investment that every institution that understands the value of every bit of data within the organization should make. Nakivo is an excellent option to consider.

The most notable feature of the solution is its ability to perform granular backups, allowing complete customization of what we want to back up. 

The ability to define and back up even individual critical files according to our specified schedule is highly valued. 

Additionally, its capability to back up virtual machines is noteworthy, but its ability to verify the bootability of these backups is especially practical. 

Previously, it was often necessary to restore servers without knowing if the backup would work. Now, we simply verify if the backup is up-to-date and proceed with the restoration.

NAKIVO should broaden its horizons in terms of compatibility and integration with other tools. For instance, it would be beneficial to test its integration with other virtual environments like Proxmox, as I have not yet had the opportunity to conduct the necessary tests for this new proposal from NAKIVO. 

Additionally, integrating the tool with ERP systems and monitoring tools is essential. Lastly, I would suggest putting more effort into making the user interface more intuitive to enhance the backup management experience.

I have been working with the solution for nearly a year, from design to implementation, and I am truly impressed by how comprehensive the tool is. It even features functionalities found in the most well-known backup solutions but at a more affordable price.

It is a very stable and reliable solution. At least so far, I haven't encountered any errors in the backup tasks.

It is a solution that can support growth, whether it is geographical expansion or an increase in the amount of data to be managed. You just need to keep in mind some licensing considerations.

I've used solutions from other providers before. However, the main reason for switching to NAKIVO was the cost-effectiveness of the solution and the extensive software benefits it offers.

It is a solution where both deployment and future growth are easy to manage, so this aspect does not have to become a headache for administrators.

The implementation was carried out by an internal team.

Thoroughly assess your needs before purchasing the solution. Depending on how your data center operates, you will need to determine whether the licensing should be based on workload or socket. 

It’s also crucial to ensure that your network provides the necessary conditions and speeds to enable fast and efficient backups.

Yes, solutions like Veeam Backup have been evaluated.

Don’t be deterred by the competitive pricing of this solution; it is highly effective and functional. 

If you prefer not to take a blind risk, you can request a 15-day demo by simply filling out a form on the manufacturer's website.

Our backup solution is quite unique. We have two data centers that require bandwidth throttling to ensure that business traffic does not get affected by the backup/restoration. Both data centers are using VMware, however, our smaller data center is using a small server that only has a single core. Therefore, we need to use the director from the larger data center which traverses over the VPN. This solution allows us to do exactly what we need, all while being very easy and very cost-effective.    

Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud.  

The biggest reason we went with Nakivo is the ability to rate limit and/or throttle the backup, ensuring that the traffic required to maintain our business operations was not interrupted.  This is very important. Nakivo's backup and replication product has provided us with a solution that meets our requirements.  We are definitely better off using this solution.

The feature that we have found most valuable would be the backup solution using bandwidth throttling.  

While we need to back up our infrastructure, we also need to maintain operations and this allows us to do both.  

We have our repository in the cloud which provides a backup solution in the event that a true disaster strikes, such as the building catching on fire and losing all equipment.  

In order to maintain data integrity, we had to store the repository off-site and Nakivo has provided a solution that meets that requirement.

Nakivo's implementation documentation could use a little beefing up. There was a section of the implementation where we got stuck and had to contact Nakivo support to fix it.  It was a very simple fix, and once we got past it, the remainder of the implementation went very smoothly.  

In addition, Nakivo's support team is very easy to work with. They were quick and got us up and running right away. Ideally, we would have preffered to have the documentation accurate so we didn't need to engage with the support, however, it all worked out in the end.

I've used the solution for about four months.

Stability is great - so far so good.

Adding a second data center was a breeze.

I've been extremely impressed with customer service and support. They are always there when you need them.

Positive

We did not use a different solution. We tried a number of different products out, however, we did not commit to anything as they didn't fit our needs.

There were a few tricky pieces to the implementation, however, the support I received from Nakivo was top notch and they got me going ASAP.

We handled the solution's set up in-house.

It's difficult to put an ROI on a DR solution.  

Potential users should reach out to the sales team. They are very easy to work with and provide everything you need - including walking you through their free demo.

We looked at both Barracuda and Crashplan.

I have nothing else to add. I'm very impressed with their solution.

I use it for my VM (Virtual Machine) backups. I logged into it, created myself an account, and then I created my backup jobs. Then I can run the jobs to do the backups when I want. I can schedule it to run when it is convenient — say at 10 o'clock at night — or I can say run it right now, or whatever. It is pretty intuitive in that sense. Pretty easy to set up and use.  

What I like most about it is their solution runs either on Windows or Linux or even on something like Synology. Nakivo is versatile and able to work with other systems.  

The lack of that capability is one of the big reasons that I do not like Veeam. Veeam is strictly a Windows solution. That is a big negative in my opinion. Plus Veeam is good — it is not that it is not good, it works great — but it is also expensive.  

I do not know that I see a lot that needs to be improved with Nakivo. It seems maybe that the interface could be a little bit better, but it is what it is. You can always improve on the interface on anything.  

For me, I just work with the product in a simple way. For instance, I have not even looked into whether you can hook it up with Active Directory which may be helpful if you are going to add different users and give them the capability to back up or do certain other tasks. You might be able to do that already now. I just have not had the need or opportunity to look into it. If it is not there it is the type of thing that might be added.  

I have been using Nakivo for a couple of years on-and-off.  

The stability and performance can depend on how many VMs you have and the volume of what you are backing up. I think I set it up for one customer in their lab and they had 50 or 60 VMs running and set it up to kickoff at say at 10 o'clock at night and do the backup. Nakivo just does its thing on schedule. Here when I back it up, when I back up my Atlassian tools, I will back up three of those VMs at one time. 

So it is pretty stable when it comes to carrying out what it is supposed to do. Again, it depends on how fast your network is, how many transporters you have, and where you are backing it up to. Although I do not do it myself, Nakivo has the capability to back up directly to Amazon S3 if you choose to do that. The flexibility for working in various environments is really valuable, and in my case it saves money.  

I think the scalability of the product is good. All you have to do is basically just install more transporters. If you only got one transporter installed and you are trying to back up 100 VMs at the same time, you are pushing everything through one little teeny pipe, but if you have more transporters, then it will actually use all of those and the backups and restores can happen faster.  

I have not really used technical support because I have not had any issues or problems with the product. It is very easy to set up and very straightforward to use. I can not vouch for that fact on Windows because I have never tried it on Windows. I choose not to do that. I run everything on Linux and I like that better.  

I have used other solutions and I wound up sticking with Nakivo because it is more versatile and it is able to work with systems other than Microsoft. You can get it running in many different ways. I am just running the previous build VM, but I also have a 12 terabytes Synology NAS unit here. I can actually install it directly on that and not even have to create a virtual machine. It runs great without any extra setup. So I am using Nakivo for versatility, mostly.  

The initial setup and installation are very straightforward. It depends on how many transporters you want to install. You can install more than one transporter. If you are doing lots of backups, multiple transporters will make it go faster. In my case, I do not need that. I have actually tried using multiple transporters at customer sites and it is a functional solution.  

I just use the free version — if you will — it is kind of free. You can buy a one-time perpetual license, or you can do subscription-based leasing, or you can do it based on how many VMs you want to back up. If you want to only buy it for 50 VMs, then you only buy it for 50 VMs. You have a lot of different options when it comes to pricing and the pricing models are pretty flexible and affordable.  

I have tried Veeam and I have tried a few others. I forget their names. Nakivo just seems simpler to me. It is simple to use. I like the fact that I do not have to have a Windows license to run it like I would with other products like Veeam. That is just another something that I have to pay for and maintain on top of what I already have. Nakivo is a work-around for that situation.  

I like the product because it is doing exactly what I need it to do, and that is reliably backing up my VM. I have actually had to restore some VMs. Sometimes the power just goes off here and something will get corrupted and it works well for that. It has been reliable in restoring exactly what I needed to restore.  

Based on my experience, the advice I would give to people considering it is to go for it. I think it is a great product. But there is a problem with customers — especially government customers — resisting adopting anything new. They get hung up on one thing and they like to stick with it. They buy a license and they just have it set in their minds that they do not want to try anything else, even though the solution they have might be costing them a fortune. Getting them to adopt a change can be difficult.  

It is like when someone is committed to Cisco. I tell government customers not to buy Cisco under any circumstances. I tell them just to never get involved with it. Then they will complain and say that Cisco is all that they know. Arista beats the hell out of Cisco and it uses the same interface. Guys who know how to use Cisco already will not have to go to school at all to learn how to use Arista, and it ends up being half the price. My complaint about Cisco is not that it does not work. It depends on what you are doing. But in my opinion, Cisco solutions just do not have the necessary throughput for certain situations.  

I have tried to get a lot of clients to buy this and show them the advantages. Some of them just say they already have a license for something else and they want to stick with it. People need to be open to the advantages of considering other products and how that can make a change in their efficiency and their bottom line.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Nakivo as a nine-out-of-ten. I would never give anything a ten.  

We are using Nakivo Backup & Replication to backup 40 Virtual machines from our HyperV cluster.

We also use it to backup one physical server.

All of these backups are stored on a Synology NAS in our building.

Nakivo Backup & Replication have replaced another backup solution we used before which lacked many features.

We plan to set up an offsite backup for all the important virtual machines via a 300MB VPN connection to an external office.

We are currently using the Enterprise Essentials license.

We first used NAKIVO Backup & Replication for our own HyperV Cluster. Then, we added a physical server.

Having used it for some time, we discovered all of its functionalities and have seen the power of the product.

The web interface is clear and simple to use and learning to use it is very quick.

The email reports are clear.

The support is quick and efficient.

NAKIVO Backup & Replication has become an important part of our disaster and recovery strategy.

Our company, being a VAR, has decided to become a reseller of this product to help more and more customers to discover it.

The first good thing about Nakivo Backup & Replication is the installation and configuration process.

The web interface is intuitive to use. The dashboard is simple to read and very clear. The navigation between pages using links is very useful too.

The built-in feature to send requests to support is very useful. The support team is very efficient.

The upgrade process is manual but very simple to do.

Other features like search and calendar are good.

The last new added features, including the Immutable Repository and 2FA, are important ways to help us increase our backup protection.

There are not many features we are missing at this moment with Nakivo Backup & Replication.

If it would be perhaps possible to add some more details and information in the activities tab or links from graphics to logs, that would be useful.

For HyperV, we need to extract VMDK from OVA files and convert them to VHDX. It would be easier to have a direct download of VHDX files.

It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure.

Visio stencils are missing. They would help us build schemas.

We've been using Nakivo Backup & Replication since 2018.

We never had any crashes. No need to reboot the NAKIVO VMs.

The solution is very stable.

We had no problem upgrading our infrastructure and adding many virtual machines.

Support via the web console is very straightforward and the response time is quick. They are knowledgeable.

We have never needed any phone support.

We used another product in the past. It lacked some important features and we decided to switch. After having tested some other products, we choose Nakivo Backup & Replication.

The initial setup was straightforward.

We implemented the solution through an in-house team.

The ROI is very good. 

Globally, Nakivo Backup & Replication has a lower price than other backup solutions while still providing the same or more functionalities.

When we decided to change the backup solution, we evaluated Veeam and Nakivo, and we choose Nakivo.

I'd advise new users to try it then you will likely adopt it.

We did a manual backup of our VM's before. Nakivo was a cheap alternative to this, and we do it all for us now. 

Furthermore, we have used disaster recovery a few times, and it worked like a charm and saved us money and time. We have used the software so much that we became partners and certified. 

We use multi-tenancy very much as well, so we can manage multiple customers from one site. That makes it much easier to see if all backups have been run without errors and set up multiple jobs from one site so that we don't need VPNs and such for configuring customers' sites. 

All in all, Nakivo helped us save a lot of time.

If you don't want to waste a lot of money each year on backup software and just want something that works out of the box, and is easy to install, then choose Nakivo. 

Nakivo is easy to manage also - even if you are not in the IT department - and is a single company with its own data center. 

It is easy to manage your backups and restore. There are a lot of advanced features in Nakivo. All in all, you don't have to use them for single backups and restores. 

If you have problems, they also have a very good support staff that is not afraid to join a session with you, helping with backup or restoring a setup (or whatever the problem might be). 

We had some issues with snapshots on our VMware that Nakivo uses. Nakivo fixed it with a live session, even though they don't have anything to do with our VMware.

Nakivo is a backup and replication solution. Of course, the main best features are that it backs up, replicates, and restores. Nakivo also offers a lot more, like multi-tenancy. We use that a lot since we have a lot of customers we also backups for. With this product, we can control it all at one site. This means that we can do our job in much less time than before with manual backups.

Nakivo has a feature to recover files directly into VMs. We use this a lot, and it works flawlessly when set up.

In terms of features right now there isn't anything we want.

Of course, we want Nakivo to keep updating the product for errors and offer continuous support for old as well as the new VMware ESXi, and HyperV. 

For us, it would be best to improve the speed of the backup instead of adding new features. Nakivo is fast enough now, however, if it could be faster at encrypting or compressing, that would be ideal.

I've used the solution for five years.

We use Nakivo as a great addition to our client's VMware environment for backups. We have multiple clients and were looking for an easy backup solution. We were looking for a product that is easy and simple to use. This product perfectly fit and ended up becoming a mainstay in our portfolio of products that we can't live without. We have had several instances where Nakivo has really shined and helped us to recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!

For our portfolio management services, Nakivo is simply perfect. Our team can react in a really short time if a backup doesn't work correctly. When we need a backup or only some files, it is really easy to restore and fix the problems. It is absolutely a time win and has improved our reaction times. Our clients are very happy and it is perfect that Nakivo runs perfectly with Synology disk drives. 

Our technicians don't want to miss it anymore and if a client doesn't want to backup with Nakivo, then the backup is the client's problem. 

The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions. 

Last but not least the support is absololutly perfect. Every time we had a problem they helped us instantly.            

I see two things that could improve:

• The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented.
• Sometimes there is strange UI behavior with changes not being saved without any good message as to why.

But those are only small points and they are not very painful. 

We have been using Nakivo for two years.

I use Nakivo Backup & Restore with a basic license for one physical host, and I run it on a Raspberry Pi 4. The physical host runs a VMware ESXi Hypervisor 7.0, the free edition.

Primarily, I use it to back up the virtual machines from the physical server to a backup repository that is run on a NAS. My environment consists of six or seven virtual machines that range from Unix/Linux machines to Windows Server.

Nakivo, the physical host, and the NAS repository are all on the same network. The NAS is a Qnap solution with HDDs.

With Nakivo, I have the peace of mind that all of my production environment is safely backed up and can be restored safely, easily, and quickly with a few clicks.

When I changed the host server, the restoring of virtual machines was completed in a fully automated process, in a few hours, with just a few clicks. This is in contrast to it an effort of days of work restoring everything manually.

The backup process is also fully automated, with powerful scheduling, so that I do not need to worry about a loss of service for any of our services.

The most valuable features are the possibility to include a free ESXi Hypervisor into the backup, because of budget constraints, and it is lightweight. I do not need a very powerful machine to run Nakivo and can use my ESXi host for the VMs.

Deduplication saves around 50% of drive space, which is handy.

Migrating to a new environment is also done quickly because you can store the configuration and restore it in another environment. The license is also migrated.

The self-backup feature is also handy, ensuring that the solution itself is backed up regularly.

Automatic updates do not work, and every update has to be done manually. I've upgraded twice, from 10.0 to 10.0.1 and then to 10.1.1.

A mobile app for administration would be appreciated.

The user interface could use a bit of refreshing; however, on the other hand, it runs very smoothly, so if that would change I can live with the user interface looking a bit dated.

I would like to see some more detailed data regarding backups. For example, a pie chart representing the various virtual machines or other backups and how much space they need would be helpful to have.

I have been using Nakivo Backup and Restore for six months.

The solution is very stable, with no breakdowns so far. Backups are performed regularly, no errors regarding the creation of backups or with restoring from backups. The connection to repositories and inventories is stable and without outages or disconnects. We are especially impressed, because it is running on a Raspberry Pi.

You can deploy multiple transporters which can scale your solution without much additional cost.

Support is top-notch. They are very diligent and helpful.

It is my first solution of this type.

The setup is really simple and straightforward and it can be run on a Raspberry Pi.

The initial setup is extremely straightforward, the Knowledge Base and User Guide are very concise and to the point. We had no issues with the process.

Our in-house team is responsible for deployment and maintenance.

Our projected ROI is 12 months.

Regarding the licensing, I would advise speaking to the Nakivo representatives and you can get the best option for your environment.

I did not evaluate other options.